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What about Amanda's behaviour upsets you?

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Well that's not right, Amanda is a great member of the team

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It sounds like you have had some wonderful experiences with young people in your career, please tell me more about them

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Young people phff, what do they know?

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What did she do exactly to lose people's trust?

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Mistakes happen sometimes, don't you think a 14 year relationship deserves a second chance?

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Do you think its fair to make generalizations about any generation?

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What suggestions do you have to reduce costs?

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What are your ideas to increase revenue?

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Open: How do you think you can win back people's trust?

Closed: Do you think Amanda should be a part of the team going forward?

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Open: How did you find out you had been cheated by the laundry vendor?

Closed: Do you think this will effect your reliability for payments in opinion of other suppliers?

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Open: What makes you have a different opinion of younger generations than what is commonly believed?

Closed: Did you have a good experience with someone from a younger generation that has helped form your opinion?

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Open: What ideas, if any, do you have that can still keep your promise while working with the restraints from the economic downturn?

Closed: Do you think staff will understand your decision making process to disregard your promise?

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Open: In what ways can we work on our revenue pathways to correct this problem?

Closed: Do you think the "spending crisis" will go away when a new political party is in charge?

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How did Amanda joining the team cause this decline?
Did you talk to her about this issue?

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How did you discover that this had been going on?
Did you file a lawsuit?

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What are some of the positive experiences that you have had with young people that lead you to this conclusion?
Do you like working with young people more than older generations?

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What other methods have you considered to survive the economic downturn?
Do you think your employees will forgive you for breaking your promise?

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Can you explain where your evidence is from, and how you were able to draw these conclusions from it?
Did you have others look at this to compare conclusions?

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It seems that you are having problems with Amanda? Did she do something wrong? Tell me about it.

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Closed- Do you think that if Amanda were removed things would improve?
Open-What was working well and where did it change?

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Closed-Do you have evidence that the laundry cheated you?
Open-How did you find out the laundry cheated you?

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Close-Do you feel the younger generations have more knowledge on world issues than your generation did?
Open-What makes you feel that the younger generations are more knowledgeable than your generation?

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Close-Do you think staff will understand?
Open-How can we inform the staff that we need to be frugal and can't give them a raise?

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Close-Do you think we can get more contracts so we can improve revenue?
Open-Where can we find more contracts to get more revenue?

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What behavior(s) exactly is Amanda showing that is causing negative feedback on the new process from employees? How do you think your project team can win people' trust back?

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Do you think Amanda is the reason that the Project Team has a lack of trust?

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How do you think this problem started?

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What was it about Amanda's behavior that caused trust to be lost?

you think the breakdown in communication was caused by Amanda?

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How did you come to realize that the Laundry company was cheating you?

will you be seeking another company to work with?

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How have you been managing to keep the 8% increase going thus far?

Do you think the staff will be disappointed?

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How can we increase revenues moving forward?

can we make better choices moving forward?

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Why do you believe that the youth of today are far more able to speak to a greater variety of issues today than ever before?

Do you believe the youth of today are smarter than we were at their age?

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What do you think people were like when you are young?

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Do you currently know any young people personally?

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Why do you think it is Amandas behavior that is the cause?
Have you ask Amanda about it?

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What makes you think that it was the laundry service that cheated?
Was there any changes at the laundry service last year?

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How did you come to this conclusion?
So you really think today's youth is smarter?

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How are you going to make the staff understand?
Don't you think the staff will understand the importance of being frugal right now?

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How would you increase your revenues?
Do you think lower revenues are your only problem?

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What type of behaviors was Amanda exhibiting?

How did Amanda behavior affect the team?

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do you like Amanda?

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How do you feel the cheating has effected your relationships with other suppliers?

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Has your relationships with other suppliers been ruined?

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What changed, why do you think they are more willing to help?

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Really?

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Why didnt you see the trends?

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did you ignore the trends?

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How did politics effect the current situation?

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so you blame politics?

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You don't like Amanda's behaviour?

How can we involve Amanda more and win back people's trust?

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Will we ever work with them again?

How can we fix this problem after being cheated by the laundry that had been cleaning our linens?

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There is an economic downturn and we cannot keep your promised 8% salary increase, okay?

What can we do towards finding a way to keep the promised salary increases during this economic downturn?

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closed - "Do you feel the team's level of trust has also been compromised?" & "Has the team met with Amanda to discuss the shift in feedback results and subsequent consequences?"

open - "What do you propose are some next steps?" & "How do you know that trust will be difficult to earn back?"

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closed - "Did you approach them?" & "Does the supplier understand the situation?"

open - "Can you describe the circumstances by which you discovered the cheating?" & "Tell me your plan for future bill payments."

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You can win People's trust I know you can get this project succesful by engaging Amanda, who can also be a positive team player just talk to her about this project how it is important for you and us what can it bring to her or she can be part of success too.

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closed - "Is your opinion based on real life experiences? & "Do you believe this to be true for your community, or the world at large"?

open - "Can you supply an example to support your opinion? & "In what ways are they smarter than the youth of the past?"

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closed - "Did you inform the staff in a meeting? & "Will there be a Christmas Party?"

open - "What are the next steps to mitigate a mutiny?" & "How are you going to select a spokesperson on this situation?"

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closed - "Who's opinion is this?" & "are the politics embedded in the workculture?"

open - "Can you tell me the evidence you refer to?" & "what are three solutions?"

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Open- how did laundry cheat you?

Closed- are there other laundry companies available?

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Can you tell me more about how that impacted your business?

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Do you think that's fair to your staff?

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What she did?
Do you think you can try again

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How did you know that it was a laundry?

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Open- How can we keep Amanda and please the others?

closed-Do you think the others will leave?

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How did you find out the laundry cheated you?

How will this effect future business?

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Young people sure have good communication skills.

Why do young people get such a bad judgement by others?

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How do you think the staff are going to react to this frugalness?

Does the downtown economy really have an impact on us?