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TRUONG THI DUNG

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Write it directly here so that I can give specific comments. Thank you.
TTuyen

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Dear Sir or Madam,

I am writing to complain about a mobile which I bought recently from your website, www.cheapmobile.co.uk. Although you claim your service is 'unbeatable', it certainly leaves a lot to be desired.

First of all, I ordered a Mobifone 612, whereas the one I have received was a Mobifone 1100. Secondly, I placed the order on 18th December, but despite the fact that you promised to deliver the phone before Christmas, I didn't receive it until 27th December. That's not all, I felt very disappointed when I switched it on. It didn't work.

Finally, I had thought your mobile at unbeatable prices. However, I saw the same product cheaper on the other website about selling mobiles, www.theworldofmobiles.co.uk. It turned out that my phone was a dear good.

I would be most grateful if you could arrange to collect the mobile and give me a full refund. I look forward to hearing from you.

Yours faithfully,
Uyen
Vo Thi Thanh Uyen

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Dear Sir or Madam,
I am writing to complain about a mobile phone which I bought from your website last week. In the advertisement, you said that your company had a good qualify and service, but I am sorry to say that I don't agree.
First of all, I ordered a mobifone 612 but you send me a phone with model 1100 which I really don't like. In addition, I am very disappointed that your "reliable phone" has not worked after one day since I received. It has some problem with the phone call and text message and makes me be impossible to contact anyone.
Secondly, I think that you have to refund the difference for me because the same phone in mobiletoday.com website is cheaper than yours. Your mobile phone is not the cheapest one as your advertisement. Furthermore, the cost is only  £100 and "free delivery" but I must pay  £130. This is unsuitable and makes me unpleased.
Finally, I expected to have a new mobile phone before Christmas so I ordered very early. However, I received it on 27th December while your advertisement said if I order early I will be delivered before Christmas.
I would be grateful if you would change this mobile for a new one or give me all of my money.
I look forward to hearing from you soon.
Yours faithfully,
Nhi

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Dear Sir or Madam,

I am writing this letter to complain about " Cheap Mobiles " that I bought recently last week from your websites.

I was so impressed on what you advertised your service on the websites, especially  the quality of mobiles for the first time. But it came completely to be disappointed that it did not work at all. Next, I placed the order before Christmas- the point that i wished to give my brother a mobile as a present. And every thing came to bad thing as you delivered 3 days late even though you guaranteed to deliver it before Christmas.

What is more is the price of the mobile. It was quite over charged me in comparision  with another one in other websites which i have recently known about.

Moreover, It came as quite a shock to me when opening the packages that the mobile turned out exactly as i unexpected .It was a wrong mobile- not what i needed.

I would be most grateful if you would arrange to collect the mobile and give me a full refund.

I look forward to hearing from you.

Trang

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Dear Sir or Madam,

I am writing to complain about a mobile phone that I ordered from your company. I saw your advisement about introducing cheap mobiles on the Internet and ordered one. However, I am disappointed.

First of all, the advertisement mentioned that that price is unbeatable and I can find another cheaper mobile on any website. However, I compared that price to the FFC store and found that that is not the lowest price. Secondly, the time of delivery is before Christmas but until Christmas was over 3 days, before I received it. Moreover, I ordered Mobiphone 612 but I received is Mobiphone 1100. Finally, the price charged was $300 while the price on your website just $100. It makes me extremely disappointed.

I hope that you can arrange to change my phone and give me a fund refund. I look forward to hearing from you.

Yours faithfully,

Le Hong Hoang Yen

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Dear Sir/ Madam,

I am writing to complain about a mobile phone which I recently bought from your website: www.mobilesworld.co.uk.

First of all, I ordered a Mobile 612, but you sent me the different one- Mobile 1100. Secondly, I was very much disappointed with your late delivery. I placed the order on 16th December and would like to receive it before 26th December as it's my sister' s birthday. Despite the fact that you promised to deliver before Christmas, your delivery arrived neither on that day nor my sis' s birthday.

Thirdly, although you guaranteed that your mobiles are reliable and  sold in the lowest price, it 's totally lies. The mobile didn't work at all, I wonder if the one you gave me is iust a sampling. And the worse thing is that it costs more than 10% compared with the other website: www.bestsale.co.uk.

Finally, I saw the price in your advertisement is only $100 but I had to pay an overcharge $50. I tried phoning and email to you but there hasn't been any response yet. I can't help comlaining about these failures and your poor service.

I would be most grateful if you could arrange to collect the mobile and give me a full refund. I look forward to hearing from you.

Yours faithfully,
Vy
Tran Thi Khanh Vy

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Dear Sir or Madam,

I am writing to complain about a mobile phone which I bought recently from your advertisement. Although you claim your service is 'the best', it certainly leaves a lot to be desired.

First of all, I ordered Mobifone 612 model, but you sent me wrong one - Mobifone 110. Secondly, I ordered on 15th December, but despite the fact that you promised to deliver the phone before Christmas, I didn't receive it until 27th December. This was very disappointing as it was a Christmas present for my mother.

Finally, as you advertised the mobiles are reliable at unbeatable prices, but it didn't work, I even saw it cheaper on other websites. Moreover, you overcharged me in comparison with the price only $100 in your advertisement.

I would be most grateful is you would arrange to collect the phone and give me a full refund. I look forward to hearing from you.

Yours faithfully

Yen

Le Hoang Yen

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Dear Sir / Madam,

Order number PQ525X

I am  writing to complain about a mobile phone that I bought from your website, www.moblieforyou.co.uk.ame. Although you claim your service is “best”, it certainly leaves a lot of to be desired.

First of all, I ordered a mobile phone 612, but you sent me one with a model 1100. Moreover, the product was introduced with cheap price, but there was a problem about its cost that I had to paid more money instead of the history price £100.

Secondly, in your advertisement, the mobiles were realiable at unbeatable prices, but I couldn’t accept that it did not work and I got some trouble in the phone call and storing the document in my mobile phone. Besides, your company confirmed that the price you advertied was cheapeast, but it was not true because I found  the one cheaper on another website, so could you give me a refund as the advertisemment showed?

Finally, I placed the order on 17th, Deccember and would like to receive the product before Christmas, but in fact, it didn’’t arrive until the end of December- 31st, December. Your late delivery made me extremely disappointed.

I would be grateful if you would arrange to collect the phone and give me a new one.

I look forward to hearing from you soon.

Yours faithfully,

Huong Lan

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Phạm Tường Giang-16CNATM02

Dear Sir or Madam,

I am writing to complain about a moblie phone which I bought from your advertisement on the Internet from your website,  http://www.ebay.com/
Although you claim your service is "reliable",but It don't work so that I can't chat with my friend as well as take photographs.

First of all, I ordered a mobiphone 612, but you sent me one 1100.Secondly,I placed the order on 15th December in spite of your having guaranteeing to deliver it before Christmas,it didn't arrive until 30th December.This made me extremely sad and bored because it was a Chirstmas present for my mother.

Thirdly,you told me that if I found a moblie phone whose price on another website was cheaper than yours , you would give money back for me .But in fact I saw your product is more expensive than other website 'product that make me feel very disappointed .Price of mobile phone on your advertisement is 100 pounds but I had to pay 130 pounds.

I would be grateful if you could send me a full refund of my money .

Please ensure this sort of problem doesn't arise again.

Your faithfully,
Tuong Giang.

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Dear Sir or Madam,

I am writing to complain about a mobile phone which I bought recently from your website, www.mobilephone.co.uk. Although you claim your service is reliable, I am completely disappointed about something.

First of all, I ordered a Mobifone 612, but you sent me a Mobifone 1100.

Secondly, I was just received it two days ago, despite the fact that you guaranteed to deliver it before Christmas. This was extremely disappointing because I had a lot of plans with it.

Finally, I saw on your advertisement it was only $100 but I had to pay 130$ for the shipper. And you mentioned If I find my mobile cheaper on another website, you will refund the difference. I saw this mobifone on www.fptshop.com only $90. I also tried phoning on a number of occasions via your website but I didn't receive any answer.

I would be very grateful if you would arrange to collect the mobifone and give me a new one or a full refund.

I looking forward to hearing from you.
Yours faithfully,
Vy
Nguyen Tuong Vy

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Dear Sir or Madam

Order number AQ57Q96

I am writing to complain about the mobile phone which I ordered last month from your website, getbargains.com. Despite all the good points you claimed on the Internet, I am unpleasant with many disappointments.

The first thing that I am not satisfied with is about the kind of phone you gave me. I ordered a Mobifone 612 but you sent me a Mobifone 1100 which is not what I expected. I was also overcharged with an amount of money up to £40. It is clearly written on your site that I get ‘free delivery’ but I ended up paying £140 instead of £100 as planned. This really makes me annoyed.

Another disappointment is about your ‘unbeatable price’. I don’t think it is unbeatable because I already saw the same one with lower cost on another website, mobileworld.net. You also made sure to deliver it before Christmas but I didn’t receive one until 30th December. I get too disappointed to miss some of my plans with my friends and relatives. What is more that you claimed that your mobile phone is ‘reliable’ but it turned out not to be reliable at all. After two days being in use, it stopped working. Now I find it hard to get in touch with other people, especially people from work and this really gets me into troubles.

I would be most grateful if you would collect the phone and give me a full refund of my money.

I look forward to hearing from you.

Yours faithfully

Quyen

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Dear Sir or Madam,

I am writing to complain about a mobile phone which I bought recently from your website, www.mobilephone.co.uk. Although you claim your service is reliable, I am completely disappointed about something.

First of all, I ordered a Mobifone 612, but you sent me a Mobifone 1100.

Secondly, I was just received it two days ago, despite the fact that you guaranteed to deliver it before Christmas. This was extremely disappointing because I had a lot of plans with it.

Finally, I saw on your advertisement it was only $100 but I had to pay 130$ for the shipper. And you mentioned If I find my mobile cheaper on another website, you will refund the difference. I saw this mobifone on www.fptshop.com only $90.  I ended up paying £140 instead of £100 as planned

I would be very grateful if you would arrange to collect the mobifone and give me a new one or a full refund.

I looking forward to hearing from you.
Yours faithfully,
Vy
Nguyen Tuong Vy

Nguyễn Thị Hằng Trang - 14cnatm03
Nguyễn Thị Hằng Trang - 14cnatm03

Dear Sir or Madam,
I am writting to unplease with the mobile phone which I had purchased from your online website
First of all, you mentioned on your advertisement that your phones are reliable mobiles at unbeatable price. But the truth, when I  received mobiles so I found it didn't work. Furthermore, If I  compare with other websites , your mobiles will more than 10 percent
secondly, your advertisement had said '' mobiles order now for delivery before Christmas ''. I now received any  phones before Christmas , I had waiting foe 2 weeks after Christmas to receive your phones
Finally, On the advertisement , the phone is only $ 100 , but I must pay for $ 150. I am really not satisfied with your service
I would be greatful if you  change my mobile and refund money for me . I look forward to hearing from you.

Yours faithfully,
Trang
Nguyen Thi Hang Trang

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15CNATM03

Dear sir or madam

I am writing this letter to show my complain about your "reliable mobiles" that you post on your website. Although your mobiles are claimed to be "unbeatable prices", the truth seems to turn its back on you.

Firstly, It can be seen from the advertisement that there are not any places that I can find a better price than yours, but I saw only a half of price mobile to be compared with the same one in your  website ( goodmobileprice.uk).

Secondly, I had been waiting over 1 weeks from a day that I would have that mobile in my hand. It can only be sympathized only one or two days late but a week is too much for me.

Last but not least, I feel like to be trapped by your company. It shows "only 100$" for my chosen mobile, in the fact that I have to pay 150$ for that model. Could you please answer me that I should be angry or not ? I wish this is only a misunderstanding.

It would be great that You should have reasonable explains for me. I am looking forward to hearing from you.

Your faithfully

Tu Anh

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Finally, I saw on your advertisement it was only $100 but I had to pay 130$ for the shipper. And you mentioned If I find my mobile cheaper on another website, you will refund the difference. I saw this mobifone on www.fptshop.com only $90. I ended up paying £140 instead of £100 as planned

I would be very grateful if you would arrange to collect the mobifone and give me a new one or a full refund.

I looking forward to hearing from you.
Yours faithfully,
Vy
Nguyen Tuong Vy

Nguyễn Thị Hằng Trang - 14cnatm03
Nguyễn Thị Hằng Trang - 14cnatm03

Dear Sir or Madam,
I am writting to unplease with the mobile phone which I had purchased from your online website
First of all, you mentioned on your advertisement that your phones are reliable mobiles at unbeatable price. But the truth, when I  received mobiles so I found it didn't work. Furthermore, If I  compare with other websites , your mobiles will more than 10 percent
secondly, your advertisement had said '' mobiles order now for delivery before Christmas ''. I now received any  phones before Christmas , I had waiting foe 2 weeks after Christmas to receive your phones
Finally, On the advertisement , the phone is only $ 100 , but I must pay for $ 150. I am really not satisfied with your service
I would be greatful if you  change my mobile and refund money for me . I look forward to hearing from you.

Yours faithfully,
Trang
Nguyen Thi Hang Trang

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A letter of complaint

Nguyen Du Street, Da Nang
27 December  , 2017

Dear Sir or Madam,

I am writing to complain about a mobile phone which I ordered recently from your advertisement on the Internet. Although you claim your service is "unbeatable", it certainly leaves a lot to be desired.

At the outset, you said that I couldn't find a mobile cheaper on another website, but I saw a similar mobile cheaper by chance on website : www.co.shopping.co.uk. Should I trust any other information on your website?

In the second place, I ordered on 10th October, but in spite of the fact that you warranted me that delivering it before Christmas, I didn't receive it until 26th December. It made me feel uncomfortable since I couldn't give it for my sister as a present for her wedding anniversary.

In the end, it must be an unacceptable mistake, I placed the order a mobifone 612, whereas you sent me a mobifone 1100, so I had to pay a very expensive mobile which I didn't order.

I would be most grateful if you could arrange to deliver a right mobile and give me a full refund of my money. I look forward to hearing from you soon.

Your faithfully,

TRANG

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Dear Sir or Madam,

I am writing to complain about a mobile phone which I bought recently from your website, www.mobilephone.co.uk. Although you claim your service is reliable, I am completely disappointed about something.

First of all, I ordered a Mobifone 612, but you sent me a Mobifone 1100. 

Secondly, I was just received it two days ago, despite the fact that you guaranteed to deliver it before Christmas. This was extremely disappointing because I had a lot of plans with it.

Finally, I saw on your advertisement it was only $100 but I had to pay 130$ for the shipper. And you mentioned If I find my mobile cheaper on another website, you will refund the difference. I saw this mobifone on www.fptshop.com only $90. I also tried phoning on a number of occasions via your website but I didn't receive any answer.

I would be very grateful if you would arrange to collect the mobifone and give me a new one or a full refund.

I looking forward to hearing from you.
Yours faithfully,
Vy
Nguyen Tuong Vy

Nguyễn Thị Hằng Trang - 14cnatm03
Nguyễn Thị Hằng Trang - 14cnatm03

Dear Sir or Madam, 
I am writting to unplease with the mobile phone which I had purchased from your online website 
  First of all, you mentioned on your advertisement that your phones are reliable mobiles at unbeatable price. But the truth, when I  received mobiles so I found it didn't work. Furthermore, If I  compare with other websites , your mobiles will more than 10 percent 
   secondly, your advertisement had said '' mobiles order now for delivery before Christmas ''. I now received any  phones before Christmas , I had waiting foe 2 weeks after Christmas to receive your phones 
 Finally, On the advertisement , the phone is only $ 100 , but I must pay for $ 150. I am really not satisfied with your service 
  I would be greatful if you  change my mobile and refund money for me . I look forward to hearing from you. 

 Yours faithfully, 
     Trang 
Nguyen Thi Hang Trang 

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Dear Sir or Madam,
I am writing to complain about your mobile phone which I ordered recently from your website . The information in your advertisement was supreme but I was not happy with the service I received.
Firstly, although you claim your product was reliable mobile at unbeatable prices, the one you sent me didn't work. Moreover, I have seen the same phone at a lower price on another website. You should refund the difference that you said in the advertisement.
Secondly , you guaranteed to delivery before Christmas but it didn't arrive until 27th December. This made me depressed as it was a birthday present for my mother .
Thirdly, I should like to complain about your big mistake . When I ordered mobile 612 , you sent me one with mobile 1110 . My mother can't use this model .
Finally, the price on the website is 100$, whereas you charged me 150$.
I would be grateful if you could receive it and give me a full refund . I look forward to hearing from you.
Yours sincerely
Duong

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  First of all, you mentioned on your advertisement that your phones are reliable mobiles at unbeatable price. But the truth, when I  received mobiles so I found it didn't work. Furthermore, If I  compare with other websites , your mobiles will more than 10 percent 
   secondly, your advertisement had said '' mobiles order now for delivery before Christmas ''. I now received any  phones before Christmas , I had waiting foe 2 weeks after Christmas to receive your phones 
 Finally, On the advertisement , the phone is only $ 100 , but I must pay for $ 150. I am really not satisfied with your service 
  I would be greatful if you  change my mobile and refund money for me . I look forward to hearing from you. 

 Yours faithfully, 
     Trang 
Nguyen Thi Hang Trang 

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Dear Sir or Madam,
I am writting to unplease with the mobile phone which I had purchased from your online website
First of all, you mentioned on your advertisement that your phones are reliable mobiles at unbeatable price. But the truth, when I  received mobiles so I found it didn't work. Furthermore, If I  compare with other websites , your mobiles will more than 10 percent
secondly, your advertisement had said '' mobiles order now for delivery before Christmas ''. I now received any  phones before Christmas , I had waiting foe 2 weeks after Christmas to receive your phones
Finally, On the advertisement , the phone is only $ 100 , but I must pay for $ 150. I am really not satisfied with your service
I would be greatful if you  change my mobile and refund money for me . I look forward to hearing from you.

Yours faithfully,
Trang
Nguyen Thi Hang Trang

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Nguyễn Tường Vy/ 14CNATM02
Nguyễn Tường Vy/ 14CNATM02

Dear Sir or Madam,

I am writing to complain about a mobile phone which I bought recently from your website, www.mobilephone.co.uk. Although you claim your service is reliable, I am completely disappointed about something.

First of all, I ordered a Mobifone 612, but you sent me a Mobifone 1100.

Secondly, I was just received it two days ago, despite the fact that you guaranteed to deliver it before Christmas. This was extremely disappointing because I had a lot of plans with it.

Finally, I saw on your advertisement it was only $100 but I had to pay 130$ for the shipper. And you mentioned If I find my mobile cheaper on another website, you will refund the difference. I saw this mobifone on www.fptshop.com only $90. I also tried phoning on a number of occasions via your website but I didn't receive any answer.

I would be very grateful if you would arrange to collect the mobifone and give me a new one or a full refund.

I looking forward to hearing from you.
Yours faithfully,
Vy
Nguyen Tuong Vy

Nguyễn Thị Hằng Trang - 14cnatm03
Nguyễn Thị Hằng Trang - 14cnatm03

Dear Sir or Madam,
I am writting to unplease (complain about) with the mobile phone which I had purchased from your online website
First of all, you mentioned on your advertisement that your phones are reliable mobiles at unbeatable price. But the truth, when I  received mobiles so I found it didn't work. Furthermore, If I  compare with other websites , your mobiles will more than 10 percent
secondly, your advertisement had said '' mobiles order now for delivery before Christmas ''. I now received any  phones before Christmas , I had waiting foe 2 weeks after Christmas to receive your phones
Finally, On the advertisement , the phone is only $ 100 , but I must pay for $ 150. I am really not satisfied with your service
I would be greatful if you  change my mobile and refund money for me . I look forward to hearing from you.

Yours faithfully,
Trang
Nguyen Thi Hang Trang

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Dear Sir or Madam,

Order number AB3123H

I am writing to complain about a mobile phone that I ordered from your website have not been supplied correctly. I have been a loyal customer of yours for the last 4 years and have successfully made many purchases over the years. Unfortunately, however, this time I am dissatisfied with the service you have provided.

First of all, when I ordered the phone, I asked for a Mobifone 62. Despite this, I was sent a Mobifone 1100 which I really don't expect because of its weight. However, I decided to use the phone if it worked OK. Unfortunately, your " reliable mobile" was so disappointed.Although I tried to sent a massage for my friends, it didn't work. In addition, there was no memory, so I was unable to save numbers. Secondly, I saw the same mobile in mobilephone.com website cheaper than yours so I think you must refund the difference for me. I was quite disappointed about that.

Finally, about delivery, I placed the order on 18th December, but despite the fact that you guaranteed to deliver it before Christmas, it didn't arrive until December. And when I received it, I must pay 25$ for delivery in spite of the fact that your advertisement said that free delivery. This is unacceptable and makes me unpleasant.

I would be most grateful if you would arrange to collect the mobile phone and give me a full refund. I look forward to hearing from you soon.

Yours faithfully,

Giang

Phạm Bách Quỳnh Giang

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Huynh Tran Nhu Sa - 14CNATM04 / A letter of complaint

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Huynh Tran Nhu Sa - 14CNATM04 / A letter of complaint

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Dear Sir or Madam,

I am writing to you to complant about the faulty mobile phone I purchased from your online store. I have discovered that the phone has the following problems:

First of all, I ordered a Mobifone 620, but you sent me a Mobifone 1100. Secondly, I placed the order on 14th December, but despite the fact that you guaranteed to deliver it before Christmas, it didn't arrive until 30th December. It made me extremely disappointed.

Thirdly, although you claim your mobile phone has the cheapest price. But I find it cheaper on another website, www.vipmobiles.com. In addition, on the advertisement, the phone is only £100. But I had to pay for £150. I am not satisfied with your service.

Finally, before I paid for the phone, we had tested the unit and it seemed to function well. However, upon a week of using, problems started to appear. The volume hardware button stopped working, the monitor is also getting blurred which makes it difficult for me to see clearly. You can image how these failures upset me.

For these reasons, I would ask you either to refund the purchase price in full or send me a replacement handset. I look forward to hearing from you.

Yours faithfully
Huynh Tran Nhu Sa

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Finally, I saw on your advertisement it was only $100 but I had to pay 130$ for the shipper. And you mentioned If I find my mobile cheaper on another website, you will refund the difference. I saw this mobifone on www.fptshop.com only $90. I also tried phoning on a number of occasions via your website but I didn't receive any answer.

I would be very grateful if you would arrange to collect the mobifone and give me a new one or a full refund.

I looking forward to hearing from you.
Yours faithfully,
Vy
Nguyen Tuong Vy

Nguyễn Thị Hằng Trang - 14cnatm03
Nguyễn Thị Hằng Trang - 14cnatm03

Dear Sir or Madam, 
I am writting to unplease with the mobile phone which I had purchased from your online website 
  First of all, you mentioned on your advertisement that your phones are reliable mobiles at unbeatable price. But the truth, when I  received mobiles so I found it didn't work. Furthermore, If I  compare with other websites , your mobiles will more than 10 percent 
   secondly, your advertisement had said '' mobiles order now for delivery before Christmas ''. I now received any  phones before Christmas , I had waiting foe 2 weeks after Christmas to receive your phones 
 Finally, On the advertisement , the phone is only $ 100 , but I must pay for $ 150. I am really not satisfied with your service 
  I would be greatful if you  change my mobile and refund money for me . I look forward to hearing from you. 

 Yours faithfully, 
     Trang 
Nguyen Thi Hang Trang 

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Dear Sir or Madam,
Order number 145780342
I am writing to complain about your product , a mobilephone  612 which was sold to me from your website www.tiki.com .Although you claim your service is "unbeatable", i totally disapointed about it.

Firstly, despite of ordering a mobile phone 612, i received a mobile phone 1100.Secondly, you promised to deliver it before Christmas , however ,i did not take it until 26 December.I am really sad because it was a Christmas gift for my mother.

Thirdly , your advertisement said the phones are cheapest on the internet , but i also saw it cheaper on  website www.fptshop.com.You overcharrged for it.And the last thing ,i can not call to anyone and it usually turns off the power.
I would be most grateful if you recover the mobile phone and give me a full refund as you promised .I am looking forward to hearing from you.

Yours faithfully
Trang
Do Thi Huyen Trang

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Dear Sir or Madam,

I am writing to complain about a mobile phone which I bought recently from your website, www.mobilephone.co.uk. Although you claim your service is reliable, I am completely disappointed about something.

First of all, I ordered a Mobifone 612, but you sent me a Mobifone 1100. 

Secondly, I was just received it two days ago, despite the fact that you guaranteed to deliver it before Christmas. This was extremely disappointing because I had a lot of plans with it.

Finally, I saw on your advertisement it was only $100 but I had to pay 130$ for the shipper. And you mentioned If I find my mobile cheaper on another website, you will refund the difference. I saw this mobifone on www.fptshop.com only $90. I also tried phoning on a number of occasions via your website but I didn't receive any answer.

I would be very grateful if you would arrange to collect the mobifone and give me a new one or a full refund.

I looking forward to hearing from you.
Yours faithfully,
Vy
Nguyen Tuong Vy

Nguyễn Thị Hằng Trang - 14cnatm03
Nguyễn Thị Hằng Trang - 14cnatm03

Dear Sir or Madam, 
I am writting to unplease with the mobile phone which I had purchased from your online website 
  First of all, you mentioned on your advertisement that your phones are reliable mobiles at unbeatable price. But the truth, when I  received mobiles so I found it didn't work. Furthermore, If I  compare with other websites , your mobiles will more than 10 percent 
   secondly, your advertisement had said '' mobiles order now for delivery before Christmas ''. I now received any  phones before Christmas , I had waiting foe 2 weeks after Christmas to receive your phones 
 Finally, On the advertisement , the phone is only $ 100 , but I must pay for $ 150. I am really not satisfied with your service 
  I would be greatful if you  change my mobile and refund money for me . I look forward to hearing from you. 

 Yours faithfully, 
     Trang 
Nguyen Thi Hang Trang 

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Dear Sir or Madam,

I am writing to complain about a mobile phone which I ordered recently from your advertisement.

First of all, although you claim your service is believable, it didn't work. Secondly, I would like you to refund of my money because I saw my mobile phone cheaper on different website.

I wish to complain in the strongest possible terms about the delivery tie. I place the order on 15th December but despite the fact that it didn't arrive until 30th December. This was extremely disappointing.

I am not satisfied with the model. Although ordered Mobifone 1100, you sent me wrong - Mobile 612.

Finally, I should like to complaint about its price. ₤100 is so expensive. Could you count down?

I would be grateful if you could refund of my money and change my mobile phone.

I look forward to hearing from you.

Yours faithfully,

Duong

Phan Hong Anh Duong

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Nguyễn Thị Ái Linh - 16CNATM03

Dear Sir or Madam,

I am writing in order to complain about a mobile phone which I bought recently from your website, www.suhanestore.com.vn. You claim your service is the best quality but i totally disagree.

The first thing I would like to draw your attention is I ordered mobifone 612, but you sent me one with mobifone 1100. Added to this, I placed the order on 22nd December, but despite the fact that you guaranteed to deliver it before Christmas. It did not arrive until 30th December. It's extremely irritated me, because it was a Christmas present for my father.

In addition to this,  you mentioned that you would give a full refund if i saw any mobile is cheaper than your product. However, I recently saw on another website, whose product has a much cheaper price than that of your store, which makes me really uncomfortable and unacceptable.

Finally, I disappointed with "your reliable phone" that it had not effectively worked. This has many problems with camera and text message. I did not take any photos or send a message to anyone.

I would be grateful if you could give me a full refund. I am looking forward to hearing from you.

Your faithfully
Rose

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Dear sir or madam

I am writing to inform you of my dissatisfaction with the mobile phone which I  have ordered  recently from your advertisement on the internet . there are a range of problems that I am going to explain each of the problems below

Firstly , you mentioned on your advertisement that your cellphones are trustable  and sold in the lowest cost .but in fact it totally lies , I found  the mobile unworkable .besides , it costs more than 20% in comparison with other websites ..

Secondly , you noted in your advertisement that the mobile phone will be delivered  before Christmas .however, I had been waiting for three weeks later before getting the mobile .Moreover , the most striking problem is that you have sent me a wrong model mobifone 1100 instead of  mobifone 612 that I ordered before . which considered to be  a gigantic mistake

Last but not least , the advertisement said that mobifone 612 is  only £100 ,but it turned out that I had to pay in overcharge more than £50 .

Could I please ask you to look into these matters –not only on my behalf but also behalf of your business

I am looking forward to hearing from you by return

Your faithfully

Bao Duy

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Bùi Thương Thảo - 16CNATM04

Dear Sir or Madam,
I am writing in order to complain about the mobile which I bought recently from your advertisement on the Internet. Although you claim your mobiles is reliable, it certainly leaves a lot to be desired.
The first, also the biggest problem is that I ordered the model Mobifone 612, but you sent me the Mobifone 1100. Moreover, the price of the mobile in your advertising is 100 pounds and free delivery, but I had to pay 150 pounds, transport fees included. It caused me an indeed confusing situation with the delivery company.
In the second place, I did not recieved the package until 29th December in spite of the fact that you promised to deliver before Christmas. What's more, I could not turn on the mobile even though I recharged enough its batteries. I was really disappointed as I am still impossible to connect with anyone.
In addition, I saw the same mobile model which is sold on website www.thegioididong.com is only 90 pounds. Are there any differences between their model and yours that makes your price is higher? Give me your explaination.
I would be most grateful if you would arrange to collect the mobile and give me a full refund as soon as possible.
I look forward to hearing from you.
Yours faithfully
Thuong Thao

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Phạm Thị Hồng Ngọc _ 16CNATMO4

Dear Sir or Madam,
I'm writing to complaint about the service I receive. I was not happy with a mobile phone which I ordered in their company. Although you claim your mobiles are reliable at unbeatable prices, it didn't work. Moreover, I find moblie on another website, it's cheaper than yours. I ordered on 15th December. You promised to deliver the phone before Christmas but 2 weeks later I just received. Not only you sent me a wrong model mobifone 1100 instead of mobifone 612 I ordered but also I have to pay $150 more than in advertisement. It made me extremely disappointed.
I would be happy if you collect the phone and give me a full refund of my money. I'm looking forward to hearing from you.
Your faithfully
Ngoc

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Dear Sir,

I am writing to complain about a Mobiphone mobile which I bought recently on your website, www.muahangtructuyen.vn. Although you claim your service is unbeatable, it certainly leaves a lot to be desired.

Firstly, I order a Mobiphone 612 but you sent me one with a Mobiphone 1100. Secondly, despite the fact that you guaranteed to deliver it before Christmas, it did not arrive until 29th December. This was extremely disappointing as it was a Christmas present for my brother.

In addition, I had to pay 150 pounds more than your advertisement. Moreover, you mentioned that you would give a full fund for me if I find out any mobile cheaper than your product. However, I recently saw on another website, whose product was cheaper than your store, which makes me really uncomfortable and unacceptable.

Finally, I dissatisfied with “ your reliable mobiles” that it has not worked effectively. There were many problems with the camera and text messager. I would most grateful if you give back my full refund, I am looking forward to hearing from you.

Yours faithfully

Uyen

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Dear Sir or Madam,

I am writing to complain about a mobile phone which i bought from online store. Although you claim your service is 'unbeatable', it certainly leaves a lot to be desired.

First of all, the mobile phone I ordered was the newest smart phone, Mobifone 612. My reasons for choosing this model was having the most modern systems and the highest quality of photo. Whereas, I discovered that not only the quality of the picture was not as good as expected but also the battery power run out fast. Secondly, I saw it cheaper on the another website than yours so I think you will refund the difference. Finally, despite the fact that I placed the order on 12nd May, you delivered it more than two weeks late. Moreover, you sent me wrong model Mobifone 612 instead of Mobifone 1100.

For these reasons, I hope this problem will be resolved promptly. I expect to receive a replacement phone or give me a full refund. I look forward to hearing from you.

Yours faithfully
Nhu