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• CELEBRATES OUR LAST DAY

There are three umk students doing SEIP at Bahtera Kembara so the company celebrates our last day at the company.

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• HOW TO START A CONVERSATION WITH CUSTOMERS

On day nine I learned how to start a good conversation with a customer on WhatsApp. This is important because we want our customers excited when get a message from us. And we also have to send a message to our customers that had go holiday with our package to attract them go another place and holiday with our package. So we always keep in touch with our customers.

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• HOW TO TRANSFER CUSTOMERS PHONE NUMBER INTO DATABASE

After the customer give their phone numbers to us on Facebook so i need to transfer it to database which is in excel. This step is important because we need to know how many customers that we contact on one day. And it also important to my company if missing the customers phone numbers so we can still contact them because we have save it into database.

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• REPLY ALL THE COMMENTS AND MESSAGES ON FACEBOOK

When i know to reply the comments and the messages on Facebook i need to reply it on the same time and ask their phone number to us so we can contact them personally.

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• HOW TO REPLY MESSAGES ON FACEBOOK

Every customer that message us personally on Facebook i must to reply them and give them choice about holidays package that they need to know. And i also have to ask them their phones number because we will contact them for more information about tge holiday package and the itinerary about the holiday package.

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• HOW TO REPLY COMMENTS ON FACEBOOK

Every comment that customer write on the Facebook post i must reply them with politely. And ask them to direct message to us for more information about the package that they ask for.

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• INTRODUCTION ABOUT HOLIDAYS PACKAGE

The only honeymoon holiday package that my company have is Bali. I need to memorize and after that present it to my boss.

-Package honeymoon to Bali
*4H3M BALI HONEYMOON INDONESIA*

(KOD HNY 01)

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HARGA : RM 1,800 / COUPLE

DEPOSIT : 50 % DARI TOTAL

TARIKH : BEBAS PILIH

NAMA HOTEL : EUPHORIA BALI INDONESIA

.

TEMPAT MENARIK :

🏖Tanah Lot

🏖Tegalalang

🏖Kopi Garden

🏖Barong Dance

🏖Kawasan Kuta

🏖Tanjung Benoa

🏖Kawasan Ubud

🏖Pantai Pendawa

🏖Uluwatu Temple

🏖Kawasan Kintamani

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PAKEJ TERMASUK :

✔Pengangkutan dari Lapangan Terbang dua hala

✔3 Malam Euphoria Hotel atau setaraf

✔Makanan & Minuman

✔Bayaran Tiket Masuk

✔Pengangkutan sepanjang trip

✔Tour Guide (English Speaking)

✔Pemandu sepanjang trip

✔Tips for Tour Guide

✔Melawat ke tempat menarik

✔Spa dan Massage

✔Hiasan Bilik Penginapan

✔Satu Kek Istimewa

✔Candle Light Dinner

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PAKEJ TIDAK TERMASUK :

❌Tiket Penerbangan & Bagasi (Boleh Tambah)

❌Perbelanjaan Sendiri

❌Insuran (Pilihan – RM 10 / Pax)

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• INTRODUCTION ABOUT HOLIDAYS PACKAGE

The third package that i need to memorize and after that i will present it to my boss.

-Package to Hatyai
*3H2M HATYAI THAILAND DARI KL SENTRAL* (KOD HDY 01)

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DEWASA : RM 299 / PAX

KANAK-KANAK: RM 249 / PAX

BAYI : RM 150 / PAX

DEPOSIT : RM 100 / PAX

TARIKH : RUJUK WAKIL BERKENAAN

NAMA HOTEL : DAIICHI HOTEL HATYAI ATAU SETARAF

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TEMPAT MENARIK :

🏖ATV (500baht)

🏖Chang Puak Camp

🏖Floating Market Hatyai

🏖Shamila Beach, Songkhla

🏖Magic Eye 3D (400baht)

🏖Elephant Trekking (500baht)

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PAKEJ TERMASUK :

✔Pengangkutan bas pergi-balik dari KL Sentral-HatYai

✔Pengangkutan bas sepanjang di HatYai

✔Tour Guide Specialist

✔Parking & Guide Tip

✔Penginapan di Daiichi Hotel atau setaraf

✔Lawatan ke tempat menarik

✔Kastam/Imigresen clearance

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PAKEJ TIDAK TERMASUK :

❌Passport Check (RM2)

❌Tiket Masuk

❌Makanan & minuman (Anggaran 10-20 baht sekali makan)

❌Perbelanjaan Sendiri

❌Insuran (Pilihan – RM 10 / Pax)

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• INTRODUCTION ABOUT HOLIDAYS PACKAGE

The first package that i need to memorize after that i will present it to my boss.

-Package to Singapore
PAKEJ : SINGAPORE DAYTRIP TOUR  KL SENTRAL

(KOD SGD 01)

DEWASA : RM 135 / PAX

KANAK-KANAK: RM 135 / PAX

BAYI : FOC (TANPA DUDUK)

DEPOSIT : RM 70 / PAX

TARIKH : SETIAP MINGGU (RUJUK WAKIL BERKENAAN)

TEMPAT MENARIK :

🏖Merlion Park

🏖Bugis & Arab Street

🏖Masjid Sultan

🏖Sentosa Island

🏖Pahlawan Beach

🏖Marina Bay Sand

🏖Garden By The Bay

🏖Light & Water Show

🏖Universal Studio Singapore Globe

PAKEJ TERMASUK :

✔Pengangkutan bas dari KL Sentral ke Singapore

✔Bas ke Merlion , Garden By The Bay, Bugis Street, Arab Street, Marina Bay Sand

✔Malaysian Tour Leader

✔Percuma Sarapan (Nasi Lemak & Tea)

✔Percuma Air Mineral 1 Botol / Pax

✔Lawatan ke Merlion , Garden By The Bay, Bugis Street , Arab Street , Marina Bay Sand , Sentosa Island , Pahlawan Beach , Universal Studio Singapore Globe

PAKEJ TIDAK TERMASUK :

❌ Sentosa Express + Parking + Tipping + Tour Guide Singapore (20 SGD)

❌Universal Studio Singapore Tiket (Pilihan – RM 220 / Dewasa or RM 200 / Kanak) ( PILIHAN, TIDAK WAJIB)

❌Makanan & Minuman (Anggaran Kos 10 SGD)

❌Perbelanjaan Sendiri

❌Insuran (Pilihan – RM 10 / Pax)

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• INTRODUCTION ABOUT HOLIDAYS PACKAGE

The second package that i need to memorize and after that i will present it to my boss.

-Package to Camaron Highland
*CAMERON HIGHLAND DAYTRIP*

(KOD CHD 01)

DEWASA : RM 99 / PAX

KANAK-KANAK : RM 99 / PAX

BAYI : FOC (TANPA DUDUK)

DEPOSIT : RM 50 / PAX

TARIKH : RUJUK WAKIL BERKENAAN

TEMPAT MENARIK :

🍓 Strawberry Farm

🍓 Key Farm Market

🍓 Cactus Valley (FREE)

🍓 Mardi (Dewasa RM5 | Kanak-Kanak RM3)

🍓 Tea Boh (Dewasa RM5 | Kanak-Kanak RM3)

🍓 Lavender Garden (Dewasa RM10 | Kanak-Kanak RM7)

PAKEJ TERMASUK :

✔ Pengangkutan bas pergi balik KL Sentral

✔ Percuma Sarapan Pagi

✔ Tour Guide (Leader)

✔ Lawatan ke Tempat Menarik

PAKEJ TIDAK TERMASUK :

❌ Tiket Masuk (Lavender Garden, Tea Boh, Mardi)

❌ Makanan & Minuman (Anggaran RM10-RM15 sekali makan)

❌ Perbelanjaan Sendiri

❌ Insuran (Pilihan – RM 10 / Pax)