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- Met Tim.

- Thought that our barter     idea was "okay".

- Really liked the athletes/celebrities promoting health center idea... Would make him want to go to health  center.

-Asked how we would recruit them? (Possible UMD alums?)

-Wanted to see more privacy during "check- in"... Gave example of a personal reason to see doctor (like genital warts or something personal along those lines)... Also reiterated that he does not have genital warts (insisted that we included that in notes..)

- Doesn't like how his conversation can be "broadcasted" during check-in. Not like that at  private clinic/practice.

-Wants to make simplistic billing without complicated billing codes and lingo.

-Wants to be able to defer payment to student account.

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Thought on Prototyping (Part of what I wrote on the Class Discussion Padlet Page).

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Thought on Prototyping (Part of what I wrote on the Class Discussion Padlet Page).

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During our past interviews with strangers around campus, our group found out that the majority of our University constituents did not like to go to the University Health Center when faced with a medical issue, no matter how simple or complex the issue was. When asked why, we received two main responses: (1) It’s too expensive and (2) The health center is too outdated and ugly. In order to solve these issues, part of our idea was to create a brand new medical facility that was not only architecturally modern and aesthetically attractive, but also a state of the art, full service treatment center that was self-sufficient (i.e., a green facility). We wanted to create a health center that primarily focused on being a “healing environment” that takes into account all aspects of medical environment, treatment, and cost into consideration in order to make their patients healthier and happier. In addition, since the majority of our interviewees said that it was too expensive to visit the health center, our group decided to try an innovative approach that would allow prospective patients to trade a service (i.e., barter) for the healthcare services that they were in need of. However, prototyping these solutions was very difficult. First, how is it possible to prototype a state-of-the-art medical facility? That was our biggest challenge, and we struggled with trying to paint a picture of the most impressive medical center because we relied heavily on the imagination of those that we were testing our prototype on. Yet, we really received great feedback and ideas with regards to bartering for medical services. Even so, we struggled with what specific services that a patient could exchange with the University Health Center for medical treatment because the type of jobs/services that one could perform for the health center/University is still obscure.

With respect to the barter for healthcare services, our  Without prototyping and testing this idea of bartering for healthcare, our idea would have been one-dimensional, limited, and inadequate to handle the “too expensive to seek treatment” solution that we were getting from our initial interviewees.

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Part 10

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Part 9

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Part 8

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Part 7

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Part 6

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Part 5

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Part 4

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Part 3

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Part 2

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With the approach our group took at redesigning health and wellness at UMD it was difficult for uses group to create a life-size prototype. We then had to create an imagine our of new health center which features no copayment, and professional athlete guest speakers.

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Make the health center environment more exciting and less boring!!

This includes the energizing the aesthetics, both inside and outside!

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If someone thinks that they've seriously hurt themselves or just has a health related question, then they should be able to approach a professional at no cost without feeling judged or penalized.

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Motivation quotes around and outside the health center

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IDEA 1 "When you get injured see a professional" 

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IDEA 1 "When you get injured see a professional" 

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Build a brand new state of the art the art health center with professional athlete guest speakers

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How do we making going to the University Health Center feel like scoring a soccer goal?

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1.) Can you tell me about the last time you were sick?
- She was sick with a cold about a month ago.

2.) DId you see a doctor?
-She did not see a doctor.
When we asked her why she had not gone to see the doctor, she replied that her cold was not severe enough to warrant a visit.

3.) What could be improve to make you want to see a doctor?
- She said that it depends on the situation. She only visits the doctor if her health condition (i.e., cold or injury) progressively gets worse as time goes on. That was her philosophy on how to maintain her health.

4.) Does UMD make health a priority in your opinion?
-She felt that the University does place a high priority on student health (physical or mental). She recalls a moment when the University required her to get all her vaccinations, otherwise her class would have been dropped. However, she was unaware the UMD has a health center that is fully staffed with doctors, nurses, and P.A.'s.

5.) Are you familiar with any health/wellness programs available to you at UMD?
-She was aware of any health programs available to her at UMD because she is a commuter student. She felt that being a commuter student did not allow her to become aware of the programs available.

NOTE: She did not want to take a picture with us.

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1.) Can you tell me about the last time you were sick?
- He was sick about 2 days ago with a cold.

2.) DId you see a doctor?
-He did not see a doctor.
When we asked him why he had not gone to see the doctor, he replied that the copay is too expensive, and that he would rather "tough it out".

3.) What could be improve to make you want to see a doctor?
- He would want to eliminate copays. In addition, he felt that the billing/charges for visiting a doctor were too complicated to understand (i.e., the billing codes).

4.) Does UMD make health a priority in your opinion?
-He felt that the University does not place a high priority on student health (physical or mental). However, he did note that the Health Center does leave out ice cold water when the temperature outside is dangerously hot.

5.) Are you familiar with any health/wellness programs available to you at UMD?
-He was only familiar with counseling services offered at UMD to students. When I asked him how he heard/knew about counseling services, he replied that he read about it through a Listserv email.

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-He is an international graduate student and he is originally from India.

- He tries his best to stay active, although with school it gets difficult.

- A major health issue he faced recently was when he sprained his leg. He plays football. He visited a random physician in India. He mentioned that the he did not see any major differences between the are provided in the U.S and in India.

- When asked about whether he has heard about health/wellness outreach he mentioned the international student stress management services.

-He does make use of the University Health Center. He often goes to get immunizations. He mentioned that overall he appreciates the service that they provide

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1.) Can you tell me about the last time you were sick?
- He is currently suffering from a cold since last week.

2.) DId you see a doctor?
-He did not see a doctor.
When we asked him why he had not gone to see the doctor, he replied that it was too costly, and that his cold did not seem to get any worse, but rather better.

3.) What could be improve to make you want to see a doctor?
- He firmly wants single payer health insurance. He believes that healthcare is too expensive. He also felt that visiting the UMD Health Center was likes, "going to visit a high school nurse in the health room".

4.) Does UMD make health a priority in your opinion?
-He felt that the University does not place a high priority on student health (physical or mental). Rather, he felt that various student clubs/organizations contribute more to making student health a priority rather then UMD does. He even stated that he is active in various organizations on campus. He has been able to collaborate with organizations such as CARE. Care focuses on sexual assault victims.

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- Brandon is a junior economic major. He loves sports especially soccer.

-Brandon is an active individual, he participates in club soccer at UMD.
He shared with me the story of how he sprained his ankle at a practice. The coaches did not think anything of it. He made the decision to see a doctor after a week. They let him know that he had a sprained ankle

- He rarely visits the health center. But when he did he mentioned the experience was okay.

-For him UMD does not encourage health and wellness as much as they should.