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Backup of files used by the practice.

They have to securely store the files that are used by the practice and ensure this is kept securely - confidential data.

Backups in detail in Configuration Section.

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There are ten sections to the User Requirements - scroll down the page!

Please read each one of the notes. Then explain what you are going to provide for the users in the practice - hence the title of this section. This is probably just about a page to a page and a half.

Constraints to be done when we are in the next section.

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What are the constraints for the practice with regard to the network?

We do not know if the network is to be maintained by us, although we are putting in place. Who will deal with day to day issues? Issues with emails, access to patient records and bookings?

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over next 3 to 5 years are 9 and are comprised of dentists practice nurses receptionists and hygienists.  Each user will have different requirements of the network. This can be listed here - over to you. What will each member of staff be doing and therefore need access to? How might this change over the years?

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·      provided to wired devices/machines in the practice. Internet access provided wirelessly to tablets for staff to use, and for patients in the reception area using their own devices.

(Major security and WAP - wireless access point - configuration point to explain in the configuration section later).

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most likely again by a Microsoft product, exchange server, or if the decision is to use the cloud service Office 365 this would be another choice and probably the most straightforward for an organisation of this size, where there will be no network support in house to monitor and maintain the exchange server.

(To discuss - would they be better using an office 365 type of service? ) Something for you to decide - less to think about in the configuration.

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for use by patients. Staff/receptionists will have to have access (multi-user) to the same system so that they can view bookings, make amendments and even add a booking if a telephone call is taken to book an appointment or the next patient appointment is made whilst they are in the practice.

(Again to discuss if the practice has a web server on-site which runs this service, or if off site hosted and they have access to this service).

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computer network (wired and wireless access) that will provide practice staff with access and therefore the ability to monitor and update treatment records, facilitated by multiuser applications. Tablet computers to be provided for connection to the wireless network, for staff access to patient records from the network/file server, and patient access to WI-FI for internet connection.

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One of the Microsoft suites Office 201something  - you can find out. Particularly if the NOS (network operating system) will be Windows (see later). The alternative will be a Linux OS and one of the Libre Office open source suites. The practice will have an application that currently stores patient records and this includes details of their treatment. It is assumed that this software will have some connection to a database system, currently only not networked. The application will have to reside in a file server as part of the network refurbishment in order for each user, from receptionists to dentists and practice manager.

(Decision based on scenario again – what will be manageable for the practice. There is only a practice manager to carry out any tasks related to the system and we are not aware of his level of expertise. So we provide the most basic and least technical first and go from there).

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The detail is set out in the security plan but considerations will have to be the control of access, back-up and protection of patient records, potentially staff records on one networked system. How can this be provided? We need to think about how the network will be subdivided. Providing this new network will dramatically improve the effectiveness and efficiency but security must be a key consideration. The information is confidential.

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file server will provide the company with the ability to store and share practice files. These will range from patient records – confidential and staff records, confidential Human Resources information, not to be shared with other members of staff so will be subject to restricted access controls.