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There are many helps around us. The simplest way might be learn with your clients. If you have something that you forget about or you did not know about. Read the textbooks and class notes can be a geart help to both of you. Or ask a teacher, search the internet even skip it and then get back to it. Use the resources around you.

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I totally agree with what everybody else has been saying on this board.
Honesty, knowing your limits, using the power of google and asking for help. There is bound to be some questions that you can't answer. I think the important thing is keeping the communication open between you and your "client" and see what you can do or if you can find the answer to the question together.

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If we don't know how to deal with their questions, we could get their notes to have a review(with their permition). So we can be remaind, if we don't. Just ask the students beside you for help.

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Go ask teacher or someone you know who can help you. I think most of the time asking teacher will work because they may know more about the problem we meet.

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I agree with what everyone else has said: always tell them! I also think that, depending on where the student is at with their learning, you may be able to troubleshoot together. Sometimes if a peer tutor hasn't taken the class in a long time, we may miss things that a student in the class wouldn't because they are reminded of the small details more often. One thing I would warn against is spending long periods of time trying to troubleshoot a single issue. I think if you can't figure out the answer after 10-15 minutes, it is probably best to move on to something else.

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Be honest and let the student know that you are not 100% sure on how to solve the problem. you and the student can go ask the teacher to explain it to you both and if they don't understand the teachers explanation then you can try and explain it from what the teacher said in your own way.

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Shelby: stay calm, review your notes or the clients notes, use google. You could also ask the teacher of your clients class (not bringing up the clients name) and figure it out so you can better help that person.

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The first thing to do when we don’t know what to do is to keep calm. Then,we should utilize resources around us to figure out the next several steps till we get to the end.

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I will tell them the truth: I don't know how to do this. Maybe they won't ask me again but that's better than tell them a wrong answer.  Also, I will tell them who can help them to solve this question.

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Brooke: I would try to figure it out as much as I could and if that didn’t work I would try to see if another peer tutor could help and then I would try to get a teacher if one is available. If none of that works I would try to figure it out with the client.

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Proabably everyone will experience the situationof “I dont know what to do”, at this moment, dont panic and dont be stress out, there will always be someone to help you, unless if you dont try it at all, and that is the problem.

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If you don’t know what to do, it’s ok to always ask someone. There is always moment that you will be panicking about what to do and what to not do, the worst thing you could do is literally hold it by yourself, because if even you don’t help yourself, no one could help you as well.

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First, I would tell them

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ask your teacher. or people in ur class

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I feel like if you don’t understand what a question is asking, the first thing you should do is ask your client if they understand the question as it is their class and they might have seen a question like it

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Don’t panic, and just move on to another thing they are struggling with. Tell them to ask a teacher about the problem, but make sure not to spend too much time on the one you don’t know, because it could stress the student out.

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First I would try and use the resources we had access to. Depending on the subject maybe work backwards or try and use logic to solve. If all those tactics were unsuccessful we could firstly try and find a teacher or try and use the internet or a source like Khan Academy. If all else fails, we move on to the next question.

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I think being honest is the first step, tell them straight out: I don't remember/know how to do this. It could be a good opportunity to help them try to find the answer themselves!

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First I would try and work it out as best as I possibly could. If I was still stuck or unsure, I would ask someone else in the room or a teacher for help. If there was no one else available, I would check the answer in the back of the textbook or google it to see if we could work it out together

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Just ask a teacher or ask people besides you, if you keep holding it, you’re will never get a result.

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A lot of times when we don't know what to do, the best thing to do is to ask people who can help you and give you advice.

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To be honestly if u don't know waht to do just tell your client that you have no idea.Or you can
ask others for help

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Bring your own notes/Use and Review student's notes

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Bring your own notes/Use and Review student's notes

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You could either bring your notes from previous years or you could also use the student's notes that would have taken in class. If neither of those are available, you could communicate with the student's teacher and ask if they have their class notes you could borrow. - Juhi & Sheyda

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Don't try to give advice unless you're completely sure it's true, because if it's wrong the client will just be more confused. The best thing to do would be to send them to another tutor
Jo T

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You let your client know that do not know the answer or how to help them at the moment and then you ask a teacher of that subject or another peer tutor

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If you don't know it, you probably know who does!

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Google is a friend! If it's a solution you're after, there are problem solving websites you can use to guide your client through a question to the answer. Do not show them your screen, though- it's just helpful to see the process there.

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Not everyone knows everything. Tell your client the truth, but make sure they know that you're going to find the answer together. This might help you also connect with your client

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The best thing to do in this situation is to keep calm. It's really easy to get flustered and get all out of sorts. You should try the problem a few times If you still can't get it I think this is the time take home the problem,  figure it out and help them later. They aren't judging you because you can't solve one problem, they can't do it either! Stay calm and usually it will work out :)

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For the big problem,we can talk with Mrs.B or have a meeting with all the members. More people can create more solutions. If it is not a big deal. Maybe we can just ask the friends who are also in the leadership program. They might also have the same problems.