# data[].attributes.body
Today we are learn about communication which is our daily lives revolve around communication. From the moment we wake up until the moment we go to bed. We are continually in the air, so it's difficult to fall asleep. communication procedure.

Then, there are have some advantage of learning communication :

1 ) Communication might help you see yourself in a more positive light.

2 ) Communication and acting in effective communication activities can improve your interactions with others .

3 ) Studying communication and partaking in effective communication behaviors can improve your relationships with others .

4 ) Communication is a subject that can teach you valuable life skills. Firth, can help you feel more confidence in expressing and advocating your views, as well as create room for others to speak up.

6 ) Communication is a skill that can help you advance in your career.

7 ) Communication studies can assist you in navigating an increasingly varied environment.

Beside that , humans communicate by imagining the information they want to impart, encoding it, and transmitting it to a receiver via spoken, nonverbal, or written means.

Types of communication :

a ) Intrapersonal communication
b ) Interpersonal communication
c )Mediated interpersonal communication
d ) Small Group communication
e ) Organizational communication

f )Public communication
So, in conclusion we communicate in a variety of ways and utilize several types of communication . In addition, it is critical to understand the principles of communication in order to become a successful communicator.

# data[].attributes.body
Today we are learn about identity and perception which is identity is defined in social psychology as all of the responses to the questions "Who am I?" and "Who are you?"
• Identity refers to a person's sense of self in relation to a specific social, geographical, cultural, and political setting.
• Identity is socially produced; it is formed, reflected, and maintained through interpersonal interactions.

Characteristics of Identity

Multifaced - Multiple identities exist in people.

Social and personal

• "I" declaration

• Personal: distinct aspects of oneself

• Social: shared identities with a broader group

• The use of the word "we"

Salience and strength

•Salience: the degree to which a person's individuality stands out to us in a certain scenario.

•Strength: the degree to which a specific identity is valued.

Fluid and stable

Depending on who we're talking to and what we're talking about, our social identities take shape.

Avowed and ascribed

• Avowal: the process of telling others what identity(ies) you intend to present or how you see yourself

• Ascription: the practice of assigning another person's identity to you.

Passing and outing

To be in a group/ conceal your identity, you must have a pass.

Out: to reveal one's true self

Performance and expression

Rituals, customs

Self and Identity
Self concept :

Feelings and beliefs about your strengths and flaws, abilities and limitations, aspirations and worldview

Self-awareness

The extent to which you know yourself

Open self

Blind self

Hidden self

Unknown self

Self -esteem

A metric for determining how valuable you believe you are.

Perception :
Perception is the process through which you become aware of objects, events, and, in particular, people. It is an active process in which your perceptions are influenced by both the outside world and your inner desires, needs, and wants, loves, and hatreds.

So, we can conclude that identity is important to everyone.  Everyone has multiple identities. People understand how to look at themselves through their identities. Self-concept, self-esteem, and self awareness influence and are influenced by the way you communicate. Understanding oneself will help a person perceive others better. When perceiving others, always check for common tendencies to avoid misconceptions

# data[].attributes.body
Today we learn about verbal communication skills 2020 . As we know the use of language to convey information is referred to as verbal communication. More than just speaking ability, verbal communication skills reveal how you give and receive messages in both oral and written encounters. These abilities are more concerned with how you communicate than with what you say.

How words work ?

Words are symbols

they are arbitrary

they are ambiguous

they are abstract

they are denotative and connotative

they have meaning in people

they are culture-bound

The Power of Word

Words are packaged

they form impressions

they influence thoughts

they influence behaviors

they shape and reflect culture

they may criticize and praise

they can affirm and disprove

they make and destroy relationships.

How to manage misunderstanding

Be explicit

Be specific

Be conscious of changes in meaning

Be cautious of divisive either-or          extremes

Be unbiased

How to use word of support

Describe your sentiments rather than judging others' actions.

Be authentic rather than deceptive  Empathize rather than remain distanced  Solve problems rather than control

Instead of being rigid, be flexible.

Present yourself as a peer rather than a boss.

How to apologize

Make an apology.

An open admission of a mistake with a request for pardon.

Admit that you were incorrect in a true and honest manner.

How to be assertive

Describe how you feel about the issue

Express your feelings

Identify the behavior's consequences

Be quiet and wait

In summary, words have a lot of power, and we use them for a lot of things. Knowing how to communicate verbally is crucial.

# data[].attributes.body
Today we learn about nonverbal communication skills. Nonverbal communication is the use of nonverbal messages to convey information to another.

It encompasses more than just gestures and body expression, but also in the way we say things.

The importance of nonverbal communication :

• We express our sentiments and attitudes mostly through nonverbal messages.

• Nonverbal signals are frequently more credible than verbal messages .

• Nonverbal messages combine with verbal messages to produce a powerful combination meaning.

• Nonverbal messages assist people in responding to and adapting to new situations others

• Nonverbal communications have a significant part in interpersonal communication.

Understanding nonverbal communication codes :

Body movement and posture ( KINESICS)

Eye contact

Facial expression

Vocal cues

Space

Territory

Touch

Appearance

Temporal communication - Chronemics

How to improve your skill in interpreting

nonverbal messages

Observe immediacy cues that express like, arousal cues that communicate response, and dominance cues that communicate power in nonverbal messages. Then, use good nonverbal message interpretation skills.

In conclusion, sending a message without using words is what nonverbal communication is all about. It encompasses the communicator's body language, tone of voice, facial expressions, and overall appearance. Effective communication necessitates that the verbal and nonverbal parts of communication be in sync.

# data[].attributes.body
Listening :
Hearing is a physiological process that occurs when sound waves strike our eardrums. Listening is a sophisticated, ongoing process.

Listening behaviors

1. Depending on whether I'm listening for pleasure, comprehension, or evaluation, I listen differently.

2. When what someone is talking isn't engaging to me, I quit listening.

3. I make a conscious effort to understand the speaker's motivation.

4. I act as if I'm listening to folks while I'm actually thinking about something else.

5. I distinguish between primary themes and supporting details when people speak.

6. When a person's tone of voice irritates me, I stop paying attention.

7. Throughout a conversation, I paraphrase what the speaker says to ensure that I comprehend what he or she is saying.

8. When I perceive a topic to be tough, I quit paying attention.

9.When someone gives extensive information, I take careful notes on the main elements and supporting details.

10. I stop listening and start formulating reactions when people use offensive language.

The Listening Process

Mindfulness

Physically receiving communications

Material selection and organization

The Listening Process Continued
• Recognizing communication • Responding • Recalling

Obstacles to Mindful Listening

External obstacles & internal obstacles

In summary, mindful listening is a means of hearing without judging, criticizing, or interrupting others while being aware of personal thoughts and reactions that may obstruct others from speaking successfully with you.

# data[].attributes.body
Advantages of interpersonal

relationships :

The fundamental benefit of interpersonal communication is that it aids in the development of strong interpersonal connections. You can also comprehend and maintain them at the same time. Many people lack the ability to communicate with others.

Disadvantages of interpersonal

relationships:

The spread of lies and disinformation, as well as the sharing of toxic ideas, are all disadvantages of interpersonal communication.

Relationship Stages : Individuals create and construct relationships; a single relationship actually encompasses numerous relationships; and relationships evolve in phases, leading to intimacy and breakup.

Relationship Stages (cont.)

1. Six stage model
Stage 1: Initial contact – initial impressions & perception interaction

Stage 2: Involvement – developing a sense of mutual connection , experimenting and testing & increasing time spent together

Stage 3: Intimacy - Commit to forming a relationship; become a unit, a distinct pair.
Discuss relationships, share social networks, and discuss interpersonal commitment and social connection.

Stage 4: Relationship degradation – connection breakdown, Intrapersonal unhappiness & Interpersonal deterioration

Stage 5: Reconstruction
Intrapersonal reorganization & Interpersonal reorganization

Stage 6 : Interpersonal separation Social or public separation Dissolution – severing relationships; seeing oneself as an individual rather than two half of a pair.

So, we can conclude that interpersonal communication is the exchange of information between people who see each other as persons. Self-disclosure, or the revelation of previously unknown facts about oneself to others, is required for interpersonal communication to take place.

# data[].attributes.body
Definition : Three or more interdependent members working together to achieve a common goal.

Purpose of Group Communication

• To communicate and exchange information and ideas
• To gather information or feedback on any initiative, policy, or scheme
•To make key decisions
• To debate the issues associated to a particular topic in regard to the group itself or for the benefit of a larger audience
• To elaborate on any work completed or research done in order to elicit comments

Interaction in Group Communication

• To develop meaning and establish relationships, group members employ both verbal and nonverbal messages.

Group roles
A group member's role is a set of expected behaviors.
• Formal or designated roles – a group or bigger organization assigns a person to a specific position or title.
• Informal or emergent roles – a member of the group begins to adopt collective behaviors without being assigned a formal title.

In summary, the act of sending and receiving messages to several members of a group is known as group communication. In a business setting, this sort of communication is frequently used to exchange ideas, set goals, and motivate other members.

# data[].attributes.body
Organizational communication : The manner in which symbolic interactions between groups of people preserve structure and order while allowing individual actors to operate independently freedom to achieve their objectives.

Types of Organizations

• Economic Orientation – products/services

• Political Orientation – generate and

distribute power and control

• Integration Orientation – mediate and

resolve discord

• Pattern Maintenance Orientation – promote

cultural and educational regularity

Central Features of Organizations

• Types of Organizational structures
Traditional bureaucratic structures

1. Work division – how tasks are split

2. Chain of command – authority lines

3. Downward communication – superiors provide messages to subordinates

Participatory structures

1. While achieving corporate goals, value people' aspirations, desires, and feelings.

2. Inspire people to participate – Quality circles – Autonomous work groups – Alternative work groups

• Communication Networks
Formal communication networks is stick to the communication channels that have been established meanwhile informal communication networks is arises from the natural social interaction of the members of the organization

• Organizational Assimilation

Formal source :
• Internal – Computer systems (human resource, accounting, clients, inventory, purchasing), Staff records, Accounting records, Annual reports, Long range planning records, Company reports – Business documents are examples of formal sources of information (letters, minutes of meetings)
• External sources include professional journals, books, surveys, and industry or government reports.

Informal source :
Informal sources of information include lunch chats with coworkers, as well as information from friends or other associates outside of your organization.

The Dark Side of Workplace Communication

Aggressive Communication :

1.  Aggressiveness in speech

2.  Aggression in the workplace

3.  Workplace violence

Sexual Harassment :

1. Unwelcome, unwanted, and repetitive sexual conduct

2. Workplace conditions that are sexually offensive, frightening, or aggressive constitute a hostile work environment.

3. Zoorat (video)

In conclusion, the sending and receiving of messages among associated individuals within a specific context or setting to achieve individual and common goals is known as organizational communication. Communication channels, communication climates, network analysis, and superior-subordinate communication are among the topics studied by researchers.

# data[].attributes.body
Online tools and services known as social media allow for the interchange of ideas, information, movies, photographs, and graphics – pretty much anything you can think of. Professional work can also be shared through networks because to social media's easy sharing and distribution of existing information.

For example, Facebook, Instagram, Youtube, Pinterest, Twitter  and Linkedin is example of social media that famous among people in Malaysia.

Advantages of social media

- Using social media for marketing which is we can promote our product in Facebook or Instagram. It can attract people to buy our product.

Disadvantages of social media
- One of disadvantages of social media is cyber bully "The use of information and communication technologies to enable deliberate, repeated, and hostile action by an individual or group with the intent of harming others," according to the definition.
- Middle/high school students are the most affected.
- In recent memory, extreme cases have resulted in suicide.

Privacy Concerns
Burglary is becoming more likely.
• Personal information is available on Facebook, which is increasingly being utilized in divorce cases
• Personal opinion or group opinion has an impact on relationships

In summary, conversations, community, engaging with the public, and establishing relationships are all important aspects of social media. It's more than just a news outlet or a sales and marketing tool. Authenticity, honesty, and open communication are essential. You can not only listen to what others have to say about you on social media, but you can also respond.

# data[].attributes.body
Group 10 members
Name and Matric Number:
1. Vivie Chin Kho Yin (71908)
2. Wan Rizamie Bin Wan Arman (71927)
3. Joeyna ak Sumang (77557)
4. Abdul Kahhar Bin Ramlee (64574)
5. Nor Syakirah Binti Asmadi (77618)
6. Allysha Myra (69022)
7. Afiq Amzar Bin Sulhisam (64585)
8. Shimawati Shameni Bt Abdullah (71563)

Link Video ( Assignment 1 - Movie Review )
https://youtu.be/3VfmgkSSnU4

Link Video ( Assignment 2 - Daily Interaction )
https://youtu.be/QahKEysMG1A