# data[].attributes.body
What are the barriers that people are facing in this area? What barriers are organisations facing? Example: "Lack of access to devices".

# data[].attributes.body
Is there anything else that you are hearing which helps us to understand more?

# data[].attributes.body
Thinking about what is coming up, what are people's future needs?

This prompt can be helpful when trying to identify user needs.
"As a...
when...
I need...
so that..."

# data[].attributes.body
- Parents/carers might feed their anxiety to children, children pick-up
- Separation anxiety of children
- Could lead to child protection issues
- Some parents only have their children to talk to
- How long do we do this for? Can we do this for!?
- Do children understand what is happening?
- Different children are coping differently

# data[].attributes.body
- Are children going to have learn social skills again when going back to school?
- Some parents only have their children to talk to
- Sitting in front of computer vs. having interaction with people in the "real world"
- Lack of social interactions  outside of family (e.g. not seeing wider family)

# data[].attributes.body
- Pressure on professionals carrying responsibility and worry

# data[].attributes.body
- Impact on access to food
- Impact on time outside/away from screens

# data[].attributes.body
- Gap of almost a year for many children - especially younger years - missing many of the basics
- School transitions (might have forgotten to apply)

# data[].attributes.body
- Protecting health vs. benefitting from attending the programme

# data[].attributes.body
- Eviction notices etc.
- Financial fallout (people who might have lost their job)

# data[].attributes.body
- Encompass notifications (domestic abuse situation) - have had an increase
- Impact of conflict between parents/carers

# data[].attributes.body
What opportunities could help to solve problems or address needs?
Example: "Support parents mental health", "Partnering with..."

# data[].attributes.body
- The transition back to normal life/the change again - anxiety and mental health
- What is the new normal?
- Transition back to normal life could be quite difficult for parents/carers, make them anxious
- New guidelines and having to follow them

# data[].attributes.body
Today we are going to try using Padlet. It's a free and easy way to work together on complicated topics. You can add a card under any of the topics with the '+' button. You can comment on other people's cards by clicking "Add comment."

# data[].attributes.body
Practise using Padlet by clicking the '+' above to add a new card and fill it in with your name. Say hello to someone by clicking "Add comment."

# data[].attributes.body
Assistant Head Cliftonville Primary School.

# data[].attributes.body
Service Designer

# data[].attributes.body
Senior Early Years Adviser
The Education People

# data[].attributes.body
Early Help Support Worker

# data[].attributes.body
enjoying the snow!

# data[].attributes.headline
Building networks and relationships with others after the pandemic

# data[].attributes.subject
Building networks and relationships with others after the pandemic

# data[].attributes.headline
Need to understand long term impact on children

# data[].attributes.subject
Need to understand long term impact on children

# data[].attributes.body
As a parent when my children are going back I need to know what the safety measures are so that I don't feel anxious.

# data[].attributes.headline
Stress and impact of furlough and redundancies

# data[].attributes.subject
Stress and impact of furlough and redundancies

# data[].attributes.body
As a parent/carer when things remain quite digital I need access to devices/wifi etc and support using them so that

# data[].attributes.body
- Challenges in ensuring that we communicate with all parents.
- Language – we have a wide range of languages and can be hard for EAL parents to understand everything we send out. Despite having an interpreter for some languages.

# data[].attributes.body
- As a parent/carer when my child is going to school for the first time, I need additional support to ensure they're ready because they have had less social and emotional development.

- As an under 5s child who's been lacking social and emotional development, I will need more support when going to school.

Notes on this need:
- Need support for school readiness, such as toilet training , Speech and Language training, behaviour etc

- We will have a cohort of children that we haven't seen for a long time; children with global delays because they haven't been to nursery or children centres. Need to take into account the health effects of lockdown and closures, and impact of lack of socialisation.

# data[].attributes.body
- Parents/carers less available because children are at home - home schooling etc.
- Because you are at home all day, doesn't mean you are available all day

# data[].attributes.headline
Support for different parent's needs and experience

# data[].attributes.subject
Support for different parent's needs and experience

# data[].attributes.body
As a parent/carer I need different types of support depending on the age of my children and the experience I have as a parent, so that care for my children.

Notes:
- Different needs for parents/carers of school age children, vs under 5s, vs first time parents
- Support for parents/carers with newborns and 1-2 year olds

# data[].attributes.headline
Virtual parents coffee morning- drop in session

# data[].attributes.subject
Virtual parents coffee morning- drop in session

# data[].attributes.headline
Learn about issues and needs from various partners

# data[].attributes.subject
Learn about issues and needs from various partners

# data[].attributes.body
- Coming together to understand different issues people are seeing in terms of social and emotional development and speech and language (ie between health visiting, schools, children's centres, nurseries etc)
- Keeping regular contact
- Local authority needs to be made aware of these needs and ascertain appropriate funding into core provision

# data[].attributes.body
- More bespoke on-line sessions e.g. supporting babies and toddlers learning and development
- Good clear communication

# data[].attributes.headline
Support or service for people who have lost work

# data[].attributes.subject
Support or service for people who have lost work

# data[].attributes.body
- give them all the money they need! – although not possible!
- help them access food banks
- help to access charities (e.g. Hope - help with form filling, Home start)
- contact families via call, zoom etc.
- food vouchers
- make food vouchers a permanent thing - or at least until things change

# data[].attributes.body
As a parent/carer when I am struggling with understanding my children I need access to information/support so that I can best serve them e.g understanding developmental dispostions and aspects of learning.

# data[].attributes.body
I need a reason to engage/to get in touch (so that I remain in touch!) - I need a first contact/way in - the ad hoc coming into services

# data[].attributes.body
As a parent/carer I need a safe space to start to rebuild relationships and overcome loneliness.

# data[].attributes.body
As a parent carer when my child comes back to school I need support with separation anxiety

# data[].attributes.body
Parents/carers expectations on themselves, putting too much pressure to be teachers. Resulting in poor wellbeing in parents/carers

# data[].attributes.body
- Lack of ad hoc interactions with parents/carers - e.g. dropping in
- "By the way, while I'm here..." - the door knob moment

# data[].attributes.headline
Disjointed message or offer across organisations

# data[].attributes.subject
Disjointed message or offer across organisations

# data[].attributes.body
- Different organisations offering the same or similar programmes that give conflicted or confusing messages

# data[].attributes.body
- Challenges in reaching the families and signposting to available resources in the community
- Challenges for parents to know what's available

# data[].attributes.headline
Difficulties with remote or digital engagement

# data[].attributes.subject
Difficulties with remote or digital engagement

# data[].attributes.body
- Difficulties with remote engagement: lack of access to digital devices, limited or no access to the internet, phone credit etc to undertake virtual sessions, parents not comfortable with video calls or turning camera on
- Difficulties due to the lack of face-to-face support or interactions

# data[].attributes.body
- Changes to routines (both a barrier/opportunity), for example parental availability

# data[].attributes.body
- Knowing where to sign post parents

# data[].attributes.body
- Support children's anxiety on their return back to school
- Clear communication with parents reg. safety, or any concerns they may have

# data[].attributes.body
- Different agencies working together to jointly provide high quality support

# data[].attributes.body
- Reassuring parents/carers that they are doing a good job

# data[].attributes.body
- Booked clinics 4 times a week

# data[].attributes.body
- Have a better app for communicating with parents

# data[].attributes.body
Understanding different ways of communicating with parents that work for them

# data[].attributes.body
- Would be made worse if we expected every parent/carer and child to be feeling the same
- Do things with patience

# data[].attributes.headline
Different ways to communicate with parents

# data[].attributes.subject
Different ways to communicate with parents

# data[].attributes.body
- Understanding different ways of communicating with parents that work for them
- Good and frequent communication between school and parents

# data[].attributes.body
- by choosing the most appropriate service or programme that has been designed with parental involvement

# data[].attributes.body
To utilise existing things that work rather than always reinventing the wheel

# data[].attributes.body
- face-to-face group online sessions providing support networks
- Virtual parents coffee morning- drop in session
- School readiness sessions
- Drop-in clinics (booking 4 times a week)
- Bespoke on-line sessions (e.g. supporting babies and toddlers learning and development)

# data[].attributes.body
- Janet Marsh
- Gemma Griffin
- Beth Stout
- Autumn O'Regan
- Shani Anderson (Early Help Support Worker)
- Miska G. Drapers Mills
- Tracy Larnach (Senior Early Years Adviser, The Education People)
- Keira Anderson (Service Designer, Snook)
- Aurelie Lionet (User Research, Snook)
- Andrea Frith (Assistant Head Cliftonville Primary School)