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1. Click the + sign to add a thought or note.

2. Use the comment or like to add perspectives or like what someone has written.

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Follow a similar format with your responses when writing out your strategies for your case study.

Case Study Strategies

1. As a manager in this scenario, I would implement a new team ritual to increase trust and connection among team members.

2. I would teach the accountability ladder model to my team so we are all on the same page.

3. I would seek feedback on communication to ensure everyone feels like they can be heard in a way that works for them.

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"We don’t have enough resources."

What resources do we need and what is our pathway to get there?

"Other teams keep changing priorities."

Can we gain clarity on what are the priorities and solidify them. Can we change priorities less often.

"Leadership’s expectations aren’t realistic."

Have a conversation with leadership to better align their expectations with the team perceived as reasonable.

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Let's start with acknowledging that the manager(s) on this project need to take ownership for how this project spiralled out of control 

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Let's start with acknowledging that the manager(s) on this project need to take ownership for how this project spiralled out of control 

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Create a safe space to facilitate a discussion and ask more questions regarding how the team showed up from the start and what they did to mitigate these issues 

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Create a safe space to facilitate a discussion and ask more questions regarding how the team showed up from the start and what they did to mitigate these issues 

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Figure out why there is a disconnection in the first place

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Figure out why there is a disconnection in the first place

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Frame the problem in the right way. What is wrong, what is the ideal structure, what is the gap?

Get the team to feel they have an influence vs being more defeatist

Accept which things you can influence and can't change

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Review Communication best practices across team & all parties involved - likely area to coach ICs on being accountable 

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Review Communication best practices across team & all parties involved - likely area to coach ICs on being accountable 

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Think of the ladder and consider how you could move folks up from 'wait and hope' > 'acknowledge reality' & 'seek solutions' ... even a few steps in the right direction can drive a really large impact

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Think of the ladder and consider how you could move folks up from 'wait and hope' > 'acknowledge reality' & 'seek solutions' ... even a few steps in the right direction can drive a really large impact

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'what could you/we have done differently?'

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'what could you/we have done differently?'

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Transparency in KPIs / tracking & 'why' 

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Transparency in KPIs / tracking & 'why' 