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A disappointed Guest says this massive California theme park is putting "profit over customer experience" and has decided to stay away from the Park for the coming years.

Amid a series of violent attacks and unpleasant situations at a massive California theme park, many Guests are considering either canceling or stopping the renewal of their passes to the Park, commenting they no longer feel safe and fear that something could happen during their next visit.

Related: Concerned Guests Consider Canceling Season Pass After Violent Altercations at California Theme Park

Knott's Berry Farm has been in the eye of the storm lately. Inside the Magic recently reported that the California theme park was shut down early on Saturday, July 16, after multiple fights and potential gunfire. There were numerous reports of violence, fights, rioting, and even gunfire at the Park, causing Guests to run in terror to exit the Park, concerned for their safety.

Related: Video Shows Theme Park Guests Running In Terror After Fake Reports of Gunfire

Despite several c hanges to the Park's security policies and code of conduct, including the creation of a new chaperone policy that requires all Guests 17 years old and younger to be accompanied by a Guest at least 21 years old, several Guests are still hesitant to return to Knott's Berry Farm soon, with some even considering to stay away from the Park for "a few more years."

Redditor u/b0inked recently shared their opinion on the matter, commenting that "Knott's did this to themselves." They added the following:

Now that things have settled from fight night, I'm not renewing my pass and am going to wait a few more years before coming back. Knotts knew line cutting was rampant and they did nothing. Think how many people you see cutting regularly. An unenforced rule is not a rule at all. Instead of kicking people out, they allowed this behavior.

Inside the Magic reported on this incident last month, when Knott's Berry Farm started enforcing stricter measures against Guests cutting lines at several attractions. You can read more about that story here.

Related: Guest Concerned Over Inappropriate Content Being Shared at California Theme Park

The original poster added the following:

Knotts seemed to be getting more crowded anyways. People, self included, want to get out after years of the pandemic. It's not just ridiculously long lines for rides, or waits for food that rival Ghost Rider, it's allowing the park to get so packed that set the conditions for UFC @ Knotts. Hell, even the line at guest service took nearly an hour. By placing profit over customer experience, Knotts lost my money. They could have done a lot prior to last months Summer Slam but chose not to.

While Knott's Berry Farm is trying to quickly and accordingly to the situations at the Park, it would appear that several Guests are not comfortable with the idea of visiting the Park in light of recent events. Knott's Berry Farm has stated that the Park's top priority is to ensure the safety of all Guests during their visit, showing a commitment to maintaining a family-friendly environment "where families and friends can come together to enjoy a one-of-a-kind Park full of homegrown experiences and immersive entertainment."
What do you think of the recent events at Knott's Berry Farm? Do you agree with this Redditor's choice? Let us know in the comments below!

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Disappointed Guest Says California Theme Park Puts "Profit Over Customer Experience" - Inside the Magic

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A disappointed Guest says this massive California theme park is putting "profit over customer experience" and has decided to stay away from the Park for the coming years.

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- Believes that these fights that occurred at Knott's at just occurring at multiple theme parks in general like Disney land
- Families report that it is "sad we can't control our own behavior and have to be policed"
- People witnessing the chaperones doing their job realized that the chaperones have to look over thousands of people
- People are uncomfortable due to how both Disneyland and Knott's Berry Farm had multiple problems regarding fights
- People are uncomfortable with the fights and are glad Knotts had addressed this and added a policy
- "It's not the parks fault, it's the people."
- Parents believe that this issue also involves the parents because they drop off their kids at Knott's Berry Farm without parenting them, causing them to be reckless and now needing babysitters
- After the park had opened because of the pandemic, staff were required to work more by being chaperones because of these fights
- "The kids showing up and starting fights for Tiktok recognition are only a small part of the problem. Adults who don't know how to behave or how to treat employees like human beings are the real problem in the park right now."
- Families agreed that the chaperone rule made a big difference to the park
- People started to agree with each other that the park was feeling unsafe because of these fights

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Knotts Berry Farm has once again updated its popular chaperone policy.

On Wednesday, the park announced that the policy will only be in effect on Saturdays, therefore removing Fridays and Sundays.

Park officials say they've seen positive results with their chaperone policy.

"For decades, Knott's Berry Farm has been a place where families and friends come together to enjoy our one-of-a-kind park. Millions of guests have counted on us for their daily dose of wholesome family fun, and we're committed to keeping that promise going forward. As part of this commitment, we have added additional security protocols and operational policies. A Chaperone Policy is in effect on Saturdays only, while being prepared to make additional future policy adjustments as needed," according to a statement from Knotts Berry farm.

The policy, which went into effect on July 22, requires all guests 17 years and younger to be accompanied by a chaperone who is at least 21 years old. Any guest who is 17 years and younger will not be allowed in the park without a chaperone and if they are found inside the park unaccompanied by a chaperone then they will be asked to leave.

The policy is in effect until further notice and subject to change.

It was implemented after multiple fights broke out at the Buena Park theme park. In July 2022, three people were injured during a huge fight in the park, forcing Knott's Berry Farm to close early. In July 2021, two young boys were injured during a shooting outside the park.

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Knotts Berry Farm updates chaperone policy

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Knotts Berry Farm has once again updated its popular chaperone policy. On Wednesday, the park announced that the policy will only be in effect on Saturdays, therefore removing Fridays and Sundays. Park officials say they've seen positive results with their chaperone policy.

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- At the Knott's Berry Farm in Buena Park, their policies were once again revised
- Their new policy, the chaperone policy, was announced to be only effective on Saturdays
- As a result, the revised this policy by removing the fact that it was effective on Fridays and Sundays
- With this policy, families have seen great results along with the park employees as well
- Parents are glad to be able to enjoy their time at Knott's Berry Farm with their kids without having to evacuate due to fights
- Along with their policy, they had added security protocols and operational policies to improve people's safety
- Future policies may be added in the future
- On July 22, another policy was added
- This policy required all guests under 17 to enter the park with a chaperone
- If however the guest entered the park without a chaperone and was under 17, they would be asked to leave
- In July 2022 as well, more fights occurred and more people were injured
- In July 2021, a shooting occurred outside the park, leaving two guests injured

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BUENA PARK, Calif. - Multiple fights that broke out at Knott's Berry Farm forced officials at the California park to close several hours early, officials said.

The fights were reported at 7:30 p.m. PDT, the Los Angeles Times reported. Police in Buena Park said they originally received reports of gunshots, but officers determined there were no gunmen at the park.

There were no significant injuries among the theme park guests, KNBC-TV reported. However, three people were injured, firefighters told KTTV.

"The safety of Knott's Berry Farm's guests and associates is always our top priority," the park said in a statement. "On Saturday evening, the decision was made to close the park three hours early due to unruly behavior and altercations involving a number of teenagers. This behavior did not align with our park's values, and was not the experience we want any guest to have while visiting Knott's Berry Farm."

The park's closing time was 11 p.m. PDT for Knott's Summer Nights, KTTV reported.

Police asked people to avoid the area as they investigated the incident. Several people were questioned by police, including victims who suffered injuries that were not considered to be life-threatening, KCBS reported.

Video footage from the park Saturday showed a chaotic scene as people rushed to safety, The Orange County Register reported.

It was unclear whether the fights were in the same location at the park or in separate areas, according to the newspaper.

There have been no arrests, police said.

©2022 Cox Media Group

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'Multiple fights' at Knott's Berry Farm cause officials to close park early

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BUENA PARK, Calif. - Multiple fights that broke out at Knott's Berry Farm forced officials at the California park to close several hours early, officials said. The fights were reported at 7:30 p.m. PDT, the Los Angeles Times reported. Police in Buena Park said they originally received reports of gunshots, but officers determined there were no gunmen at the park.

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- At Knott's Berry Farm in Buena Park, multiple fights had occurred
- Due to fights, the park was ordered to close early, making families get sent home
- Gunshots were heard at the park
- However, police reported that there were no armed men at the park
- The park stated, "The safety of Knott's Berry Farm's guests and associates is always our top priority."
- On the upcoming Saturday evening, the park made the decision to close the park
- The park was once again closed early due to more unruly behavior caused by teenagers
- Several people were interviewed and questioned by policemen, while there were other people who were injured

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- Kids can roam around freely without witnessing fights

- Always being supervised, making the area safe

- This policy has made a difference to the park, allowing families to have their daily dose of fun

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Should Knott's Berry Farm keep their new policy regarding "unruly behavior?"

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Guest Services team can be reached at (714) 220-5200 from 9 AM - 6 PM Pacific Time

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8039 Beach Boulevard
Buena Park CA 90620
(714) 220-5200

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- A guest younger than 17 would have to enter with a chaperone

- Some friends hanging out would not want to have a chaperone with them

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