# data[].attributes.headline
What are some touchpoints in the Pre-Service stage of your business plan?

# data[].attributes.subject
What are some touchpoints in the Pre-Service stage of your business plan?

# data[].attributes.headline
What are some touchpoints in the Pre-Services stage of your business plan?

# data[].attributes.subject
What are some touchpoints in the Pre-Services stage of your business plan?

# data[].attributes.headline
What are some touchpoints in the In-Services stage of your business plan?

# data[].attributes.subject
What are some touchpoints in the In-Services stage of your business plan?

# data[].attributes.headline
What are some touchpoints in the Pre-Services stage of your business plan?

# data[].attributes.subject
What are some touchpoints in the Pre-Services stage of your business plan?

# data[].attributes.headline
What are some touchpoints in the Post-Services stage of your business plan?

# data[].attributes.subject
What are some touchpoints in the Post-Services stage of your business plan?

# data[].attributes.headline
What are some touchpoints in the Post-Services stage of your business plan?

# data[].attributes.subject
What are some touchpoints in the Post-Services stage of your business plan?

# data[].attributes.body
Understanding Needs: Customers often pose questions on our social media pages (Facebook, TikTok, website), or post queries on their own pages, providing insights into their preferences and allowing us to tailor tour programs, policies, and strategies accordingly.

Information Search: Once they express interest, our team addresses inquiries about tour specifics (e.g., price, itinerary) are addressed by our team, or they conduct searches on Google or through intermediaries who assist with information provision.

Comparison and Evaluation: After finding a suitable tour that aligns with their preferences (e.g., environmentally friendly, ecologically rich), they begin comparing and evaluating options based on agency-provided details such as costs, durations, and schedules.

# data[].attributes.body
• Pandin Lake Tourist Service Cooperative Page on Facebook offers reviews and recommendations about tourists' experience

• Word of mouth from local residents who already experienced the tour

• ECo-CoCo's future plans involve creating a website for enhanced online presence to reach more customers

• Promotional vlogs made by content creators and influencers such as YouTube, TikTok, IG/FB Reels, etc.

• News and Television presence about Lake Pandin

• Customer loyalty program

• Personalized recommendations from both domestic and foreign tourists

• Feedback, surveys, and follow-up emails

• Research findings

# data[].attributes.body
Briefing of customers at their arrival

# data[].attributes.headline
Touchpoints in the Pre-Service plan of BAHANDi

# data[].attributes.subject
Touchpoints in the Pre-Service plan of BAHANDi

# data[].attributes.body
Website (Booking, Reviews, Recommendations and things to do)

Promotional contents from content creators (vloggers and bloggers)

Participation in Travel Expos

# data[].attributes.body
Visitors are provided with a experienced tour guide per station

# data[].attributes.body
Online store: tiktok, website and facebook

Word of mouth: from students, tourists, CTU teachers

Like online store

# data[].attributes.body
Visitors will be able to walk through simulated exhibits such as Lobo Heritage Hall, Eco's Alive! (Mountain Park), Mangroves and Marvels (Mangrove Park), Coral Kingdom (Diving Park)

# data[].attributes.body
We have our website: Seetravel.net Facebook page, online travel agent,

SEO. We build comunity group on Facebook.

# data[].attributes.body
AR and VR trek available per station to experience the impact of different visitor densities, carrying capacity, sustainability efforrs, practices, etc.

# data[].attributes.body
Partnering with educational institutions, S.E.A.L. will enable students to experience timely and well-programmed workshops and fieldtrips at the indoor destination to ignite in them a passion for sustainability.