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McDonald’s is the world’s leading quick service restaurant chain with more than 36,000 restaurants worldwide, serving more than 70 million customers daily in over 100 countries. In Malaysia, McDonald’s serves over 13.5 million customers a month in more than 320 restaurants nationwide. McDonald’s employs more than 15,000 Malaysians in its restaurants across the country, providing career, training and development opportunities.

McDonald's Malaysia | About (mcdonalds.com.my)

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April 1982 - McDonald’s first restaurant in Malaysia opened at Jalan Bukit Bintang, KL.

Nov 1987 - Ayam Goreng McD was first introduced.

Dec 1988 - McDonald’s opened its first Drive-Thru restaurant at Jalan Pahang (Titiwangsa).

Feb 1990 - Ronald McDonald House Charities Malaysia (RMHC Malaysia) was established.

Jan 1993 - McDonald’s first franchised restaurant was opened in Sibu.

1994 - The Prosperity Burger was first created and launched in Malaysia.

Mar 1994 - McDonald’s Delivery Service was introduced.

Feb 1995 - McDonald’s is the first Quick Service Restaurant in Malaysia to obtain the Halal Certification from JAKIM.

Jun 1999 - RMHC™ opened its first Ronald McDonald House in Malaysia.

Jul 1999 - A new brand promise, “We’re out to make you smile” was put forward in celebration of the new millennium.

Jan 2001 -  McDonald’s is the first Quick Service Restaurant to form an alliance with an oil company when it opened at Mobil, Seremban Highway.

Jul 2002 - New local menu, Bubur Ayam McDTM , was launched nationwide.

Sep 2003 - Launch of the global “i’m lovin’ it” campaign.

Jul 2004 - The annual Olympic Day Run was introduced to mark McDonald’s worldwide partnership with the International Olympic Council.

Apr 2007 - McDonald’s celebrates its 25th Anniversary in Malaysia.

Jun 2007 - McDonald’s launched 24-hour service at over 70 restaurants nationwide.

2008 - Recognition by the Malaysia Book of Records for the Largest Participation for a Drive-Thru Challenge.

Jun 2012 - First McCafé in Malaysia opened at McDonald’s® Kota Damansara.

Nov 2012 - National Breakfast Day held for the first time in Malaysia with more than 2000,000 Egg McMuffins given away for free.

2013 - McDonald’s received the Aon Hewitt Best Employers in Malaysia award for the third time in a row.

2014 - McDonald’s won Gold at the Putra Brand Awards for the 5th year in a row.
- McDonald’s is now available in every state in Malaysia with the opening of its first restaurant in Perlis.

2015 - McDonald’s introduces Lazeez (Chicken Foldover) and Mashwi (Beef Foldover) for Ramadan.

2016 - Cashless facility now available at McDonald’s.

Jul 2016 - McDonald’s Delivery Service goes 100% online.

Apr 2017 - McDonald’s marks its 35th Anniversary in Malaysia.

McDonald's Malaysia | History (mcdonalds.com.my)

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McDonald's - Org Chart, Teams, Culture & Jobs | The Org

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Mission - Our mission is to make delicious feel-good moments easy for everyone. This is how we uniquely feed and foster communities. We serve delicious food people feel good about eating, with convenient locations and hours and affordable prices, and by working hard to offer the speed, choice and personalization our customers expect. At our best, we don’t just serve food, we serve moments of feel-good, all with the lighthearted, unpretentious, welcoming, dependable personality consumers know and love.

Value - The backbone of our Brand is, and always has been, a commitment to a set of core values that define who we are and how we run our business and restaurants. When we live our values every day and use them to make decisions - big and small – we define McDonald’s as a brand our people, and the people we serve, can trust.

SERVE - "We put our customers and people first"

INCLUSION - "We open our doors to everyone"

INTEGRITY - "We do the right thing"

COMMUNITY - "We are good neighbors"

FAMILY - "We get better together"

Our values are the filter through which all business decisions are made because actions are bigger than words.

McDonald's Malaysia | Our Mission and Values (mcdonalds.com.my)

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The birth of McDonald's began with Raymond Albert Kroc. Ray Kroc was the exclusive distributor of a milk shake maker called the Multimixer. Meanwhile, two brothers, Richard and Maurice McDonald owned and ran a hamburger restaurant in San Bernadino, California, in the 1950s. Ray Kroc heard how well the McDonald brothers were doing using his Multimixers to serve their customers. He met up with them and acquired the franchising right from them to run McDonald's restaurants

In 1955, Ray Kroc founded the McDonald's Corporation and opened the first restaurant in Des Plaines, Illinois. In 1961, he bought out the McDonald brothers. And the rest, as they say, is history. McDonald's grew into the largest restaurant organisation in the world. Today, there are more than 33,000 McDonald's restaurants in 119 countries. Ray Kroc died in 1984 but his legacy is very much alive. His success story continues with McDonald's families of employees, franchisees and suppliers. His commitment, dedication and achievements continue to live on at McDonald's restaurants across the world.

McDonald's Malaysia | History (mcdonalds.com.my)