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The contract seemed pretty complete, but it's a bit confusing on the contract because there is not breakdown of the quote.

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allow consumer and purchaser of the products and sellers with a 5mins call
understand that you are looking for confirmation upon 24hrs of booking date

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The process was pretty clear. He liked that he can track the process of payment on the app.

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"alright, I think I am done now? Okay looks like there is some sort of tracking for the process of the service."
"that's neat"

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"What if I don't want to do a video call, do I still have to schedule a time?"

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easy to navigate - chatbox made sense. Like how you can communicate directly to your photographers right after booking.

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"oh great, am I able to make multiple conversations with the photographer?"

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"oh great, I can track the photographer's process! Super cool"

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Task was easy to book, was pleasantly surprised with the chatbox. You can talk about rates, discuss services and get to know your photographers. But wasn't sure about the wait time between the chat and the contract. Is this timed?

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the icons are familiar and designs are suited for people who are a bit more tech savvy

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Put details on the photography for each service rate.
A big step up for paying for photography services with more assurance

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There are no existing reviews on their portfolio- want to see more customer reviews and referrals and their ranks

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"I want someone from the same location, so I don't have to pay someont from too far away"

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"I don't know where they (photographers) are located, this might increase the cost of service. So is there a filter to pin where the available photographers based on location?"

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The description of the photographers with their personal portfolio is useful.

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Like the visibility of the categories for what kind of photography this is for.
Enjoy seeing the confirmation of each step so it's clear for the photographers and clients

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Have a wifreframe for each process - open new tabs for sign contract, deposit, check out page, confirm booking as a separate page rather a track

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"this idea helps shortcuts the process of filtering and finding photographers manually"

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Most People are familiar with the layout of the photographer

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"wow, this filter proecss is pretty great, this filtering process reminding me of airbnb"

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I want to search the criteria of what you are looking for

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Photographers were easy to identify, picking the profiles to see their portfolios was neat and easy way to see their talents and creativity.

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Familiar concept, user friendly, fast turnover, connect with 1000 photographers

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"that reminds me of instagram"

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simple to navigate and book appointment

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enjoy seeing the designs and rebook or reschedule previous bookings

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frustrated with not having enough options, felt that she didn't really know what kind of photographer she was looking for. What if these featured photographers are not her cup of tea?

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"that was straight forward, I can also use and see previous bookings for future appointments."

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Want confirmation of the invoice

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He was impressed with the contract, how it outlined all the services and itinery.
Information was clear and made sense for the person to deposit to secure the appointment

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This part (read more) seems a little more redundant, I feel like this function can be merged to the photographer's page.

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Wasn't sure why she had to click on the email sent button to be redirected to the message page. However, the confirmation reassured her that the service confirmation is successful

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Had no problem navigating to the filter, but wish it could actually be accessible. For instance the scrolling effects on the price range.

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Would love to insert Promotion codes to save money
Are there any referral bonuses?

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"where can I revise the contract if I wanted to negotiate the pricing?"

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How do I know if these prices are fixed for the photographers? If I like what they do, but they are out of my budget, can I still negotiate price with the photographers?

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"if I pay 20% (for deposit), you want the reassurance with the customer, so it makes sense to do a deposit prior to the booking"

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Couldn't verify where how the availability led to an email confirmation.

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She was hesitant to sign a contract that needed to be revised. If she doesn't agree with all the terms, can she go back and modify the contract with the photographer.

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Seemed happy to see that there was a contract disclosing agreement. However, wasn't sure if the contract can be revised.

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"can I get my deposit back if I change my mind? What does a refund process look like? Where do I get this information?"

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"where do I retrieve the photos before paying in full?"

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"if I don't agree with the contract, is there a place for me to revise the quote?"

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"If I change my mind after signing the contract, or if there's a last minute cancellation, do I get my refund back?"

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"when will I know that the photographer is going to get back to me with the accurate contract? What is there a timeline?

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"can't I just pay for the service in full? I wish there was an option for this"