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Hello! I am Ajaydeep Singh, you can call me Ajay. I am from Punjab, India but now I am living in Brampton,Canada. I completed my senior secondary education in 2023 in Commerce stream. I learned great business skills in my senior secondary and after that, I chose to study in Canada and I take a Diploma in Business. My goal from this course is to develop more business skills as I want to become a Chartered Accountant in the future . My main goal is to gain success in Life.

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Listening is the first step to start a communication and it be done by fully concentrating mind and try to understand the thoughts of other person in which content they are speaking.

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Benifits of Active listning

It helps to improve communication skills as well as help to avoid the misunderstanding of messages and to be result in wrong message to the business and convert into misconception.

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Improve your listening skills by various methods

1. Make eye contect with the petson

2. ⁠make the conversation more interesting by replying

3. ⁠good smile and body posture is most important while talking to somone

4. ⁠last but not the least, feedback is must .

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I considered how explicitly and implicitly culture and communication affect the workplace. Communication is essential to successful working relationships, cooperation, and growth of organisational performance. Indeed, organizational culture is a primary determinant of communication—both formal and informal, direct and indirect—between employees. Improved and positive communication increases the level of open and trust and fosters transparency while a negative one fosters confusion, lack of cooperation and conflict. Understoirg such a connection is beneficial for enhancing the players’ and the whole team’s efficiency while contributing to the creation of a more accepting and civilised workplace.

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In this week of writing, I focused on the understanding of the importance of verbal and non-verbal communications in the workplace. Instructions through oral communication such as the tone of the voice, the clarity of the given message and the choice of words enables communication of messages. Actions, gestures (all the body movements that are coordinated with verbal communication) and can include facial expressions and eye contact as well all contribute to qualifying and color the message being sent. Both forms should be paid attention to in order to ensure that messages conveyed are understood and received as was intended. I discovered that though, often, words are used to provide explicit messages, while on the other hand, unspoken signs represent feelings, attitudes, and intentions, therefore are equally significant in conveying messages.

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Successful Leadership and Collaboration: Constructing

High-Performance Teams

Good management as well as collaboration are essential for success in the rapid workplace of today. Strong leadership fosters a culture that supports team success and motivates individual achievement. Team dynamics and leadership ideologies must be understood in order to create cohesive, effective teams.

This article explores key strategies for effectively managing teams, from leadership ideas to team development phases, offering leaders and team members practical guidance on how to foster greater engagement and achieve common objectives.

Studying Teamwork and Leadership

According to one study, groups with capable leaders were better equipped to overcome obstacles and continue to produce under duress. Teams are more likely to perform better under leaders who hold team members accountable, set reasonable goals, and communicate properly (Schaubroeck et al., 2017).

Transformational Leadership and Creative Achievement

An overview of transformational leadership is provided by leaders who encourage, inspire and cultivate creativity among their group. The impact of transformational leadership on team performance was looked at by Bass and Avolio (1994)

Phases of Team Development

Being aware of team dynamics. Teams go through a number of phases, including performance, storming, norming, growth, and adjournment.

Tuckman (1965) on the function of leadership at every stage of team development is the research source.

Teamwork Attributes High-performing teams must have clear goals, open communication, trust, and a shared vision.

The study on the characteristics that lead to team strength by Katzenbach and Smith (1993) is referenced.

II. Best Strategies for Teamwork

Building Trust: Leaders need to foster trust in order to guarantee candid communication and cooperation.

Goal Alignment: Establishing attainable, unambiguous goals helps teams stay focused on common goals.

Promoting Diversity: Diverse groups provide better ideas and make better decisions.

IV. Addressing Common Challenges in Teamwork

Conflict Resolution: By encouraging candid dialogue, attentive listening, and civil disagreement, leaders may effectively handle team disputes. Better decision-making and creativity can be stimulated by constructive conflict.

Managing Underperformance: To ensure team success, leaders must deal with underperformance at an early stage, set clear standards, offer feedback, and offer assistance or training to help people develop to their full potential.

REFRENCES:

Avolio, B. J., and Bass, B. M. (1994). utilizing transformational leadership to increase organizational effectiveness. Publications by Sage.

Lam, S. S. K., Schaubroeck, J., and Xie, J. L. (2017). Team goal orientation plays a moderating impact in team performance, diversity, and leadership. Applied Psychology Journal, 102(1), 1–17.

Conclusion

Strong teamwork and skilled leadership are key to a business's success.

Teams thrive when leaders comprehend and implement basic concepts of conflict resolution, team dynamics, and leadership styles. Through fostering trust, organizing goals and resolving issues like poor performance, leaders can assist their teams in realizing their greatest potential. By putting these methods into practice, teams will be more productive and a team effort, which will help them reach and surpass organizational goals.

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interpersonal communication: skills of developed strategies

Interpersonal skills or personal-skill pertains to interactions between individuals and groups, and play an essential role in forming interpersonal and interpersonal communication in both personal and organizational lives. The above skills allow persons to interact within societies, solve relational problems, and gain trust with other people.

Key Strategies

Active Listening

Objectives mainly centre on listening as the listener concentrates on the speaker through paying attention, asking question and parroting the message being delivered. This reveal respect and enhance common understanding.

Empathy

The choice of feeling as well as its ability to interpret and express is highly valuable for trust building process. It is good for making more relations for concern issue solving and makes better for addressing the issue softly.

Assertiveness

As a result, when you communicate confidently and politely, the listeners pay attention to your needs and opinions without being dominated. It is particularly important to be firm but polite.

Conflict Resolution

Managing conflict requires an analysis of the issue, communicating within a conflict and implementing solutions ensuring both sides win.

Adaptability

Meeting interpersonal communication needs means matching one’s self and other people and adapting their relationship and its workings to personality and circumstance.

Core Interpersonal Skills

Communication

Verbal: Be clear in what you say and save your choice of words based on the reception you’re getting.

Non-verbal: Smile, stand tall, look active and engaged and be attentive to people’s responses.

Written: Leads must be short and specific for the audience.

Emotional Intelligence (EI)

Learn for oneself about different moods and how these feelings can be promoted and regulated in order to improve significant relationships.

Teamwork

Working together means embracing difference, dealing with tasks jointly, and backing up co-workers.

Feedback Management

Be constructive when correcting and accept corrections and criticism in like manner allowing for developing of better solutions.

Networking

Updating contacts and consistently communicating with them proves to be useful in the way we grow our contacts list in our personal and career aspects.

Practical Applications

At workplace, interpersonal communication skills improve conflict, cooperation as well as leadership.

In a more personal level, they enhance relationship because it helps users to understand each other better.

These strategies and skills when refined help individuals foster positive and meaningful relationship.

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Interviewing is a planned system of Byron C. Lee & J. B. L. Zhang, “Interviewing” is defined as ‘an orderly process of communication with the deliberate purpose of obtaining information, evaluating candidates, or discussing particular themes. It is highly instrumental in performance of numerous tasks such as hiring employees, writing articles, conducting research and evaluating professionals. This shows that the there is need to perfect interviewing skills to enable proper flow of conversation to produce positive results.

Five fundamental approaches for effective conducting interviews.

Preparation

It is essential to research the interviewee or the topic to ask suitable questions as it is the case with this interview.

State goals based on objectives and organize the format of the interview.

Active Listening

Concentration should be made on the interviewee answers in order to bring out elaborated responses from the interviewee.

A show of active listening through comments which involve congratulantions as well as head nods.

Specific and Broad Interview Questions

Attached to each closed-type question, ask the respondent follow-up questions such as ‘Can you expand on that?

Do not take questions that portray a bias or have more than one possible answer.

Adaptability

It is important to vary the pace to the extent that depending on the answer received from the interviewee the flow is adjusted.

Prepare for topics that are off tangent but may be quite pertinent at times.

Establishing Rapport

Start with, ‘Hello’ or words to that effect to make the subject feel comfortable.

Make people trust you with words of empathy and respect.

Effective Closing

Do a brief review of the material covered and clear any misunderstandings, questions or uncertainties.

Let the interviewee ask questions or say something more about an issue.

This resource is about Interpersonal Skill in Interviewing.

Empathy

Realising the view of the interviewee makes for easier conversation.

Clarity

There should not be an inclusion of too many words in either your questions or answers.

Patience

Give the interviewee time in order to give a most suitable response.

Non-Verbal Communication

There should therefore be proper greeting using positive body language to welcome the audience.

Interviews: An Analysis of Its Uses in Communication

Recruitment: The process of evaluating a candidate by behavioral and situational questions.

Journalism: Conducting research interviews for investigative or feature interviews with a view to identifying key information to report.

Research: Conducting open ended or close ended questionnaire survey.

Performance Reviews: Performance appraisal of the employees and carrying out appraisals that include a review and discussion.

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Ajaydeep Singh

19 Duggan Drive

Brampton, Ontario, L6Y4H9

Randhawaajay25@gmail.com

437-878-5119

October 26, 2024

Anna Marry

Global Accounting service

49 Hillcrest Ave # 205,

Brampton, ON L6W 4V4

Dear Marry,

I am writing to apply for a Chartered Accountant at Global Accounting service advertised in your company’s website on October 20, 2024. My excellent analytical skills and corporate finance ethic I believe that I can provide positive value addition in your organization’s financial direction.

Now, I am studying for my FCT Certification, which I should finish in the next 10 months. Accounting classes together with tax and audit have equipped me with adequate knowledge in the principles, laws and procedures. I became well-equipped for analyzing financial data, thus I’m able to analyze and evaluate it, then look for certain patterns to help in making decisions. Moreover, high level of attention helps me to pay much attention to the accuracy of financial reports that I prepare.

Which involves preparation of financial statements, auditing, and supplying of tax planning services to the Global Financial Services, during my internship I have been exposed to these services. This helped me develop good critical thinking skills because most of the time I came face to face with unique animate financial issues that meant I had to look for ways of solving them on my own. This involved reporting directly to clients; hence I improved in my communication skills and skills in presenting even complicated financial information in simple form. This made me more determined to ensure that I create a long term relativity with the people that I interacted with while pursuing my course.

My interest is focused on a mission of the Global Accounting service and an engagement in providing qualitative and non-biased financial service. In my opinion one of the most relevant qualities for working in your team is still accounting, coupled with constant practice of improving one’s skills and knowledge. Ideally, I would like to be involved with processes related to calculation of optimal taxes, that assist clients in improving their fiscal performance and in adoption of ideal accounting software packages.

One of my greatest strengths is my ability to learn and develop professionally as a technical person. Most of my continuing education comes from attending several webinars and conferences to get updated with new rulings and accounting trends. Additionally, I maintain my professional membership with local associations for professionals, which has helped me create a valuable network and get a gut feel about the latest trends in the industry.

I am excited about the possibility of bringing my expertise in financial analysis and commitment to ethical practices to Global Accounting service. I am confident that my skills and passion for accounting will make a meaningful contribution to your team. I would welcome the opportunity to discuss how I can support your organization’s financial objectives.

Thank you for your consideration as I applied for your company. I embrace the opportunity to speak more on my application. You can call me at 4378785119 or write to randhawaajay25gmail.com. We can talk in detail.

Warmest regards,

Ajaydeep Singh

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Another element is that an effective meeting is a constructive cooperation based on a clear goal within the framework of a specific interaction. Effective communication weaves positive relationships, clarity and tangible results out of interactions and dialogues.

Nine Principles of an Efficient Meeting

Clear Purpose and Agenda

State the prospect of the meeting ahead of time.

Present the detailed plan, to indicate what will come out of the meeting, its time frame and the definite topic of the meeting.

Preparation

Prepared and disseminate sometime in advance the materials and background information to be used during the meeting.

Be sure that all participants know what is expected from them.

Active Participation

Ensure every voice is heard while at the same time, keep an eye on the time line.

It’s useful to involve all participants through practices such as rotation of speakers, or brainstorming.

Time Management

Start and end on time.

Plan the amount of time for every agenda item and review the group’s conversation so that it stays focused.

Effective Facilitation

In the discussion, the facilitator should keep the conversation going, settle disputes and make sure everyone is involved.

Paraphrase the ideas discussed and ask questions to assure the participants of clear information sorting.

Clarity of Communication

Avoid using complex words that may make receivers misunderstand what you are communicating.

A least, make sure the information has been understood by paraphrasing or asking the respondent her feelings on the matter.

Action-Oriented Outcomes

Conclude with specific actions taken to reach the decisions, steps to be taken next.

Give out assignments with time lines to ensure everyone is assigned a simpler or a harder task.

Now More Than Ever Best Practices for Effective Meetings

Set the Tone

Start with a short presentation, and set the frame for a cooperative session where everyone is heard.

Make the conversation friendly and never use any form of judgmental language.

Use Technology Wisely

During virtual sessions, be connected and use items such as screen or take poll to make the meeting more engaging.

Reduce interference from technical factors by conducting a trial on the equipment to be used.

Conflict Solving

Disputes should be dealt with politely by keeping your head and the heart of discussion on the issues, not egos.

Promote more solutions and try to get agreement.

Follow-Up

Minutes or summaries should be shared as soon as is possible after the meeting has occurred.

The progress made on the action items should also be monitored so that people doing the work do not forget.

Common Pitfalls to Avoid

Lack of Purpose: Having a meeting without having set goals to achieve wastes a lot of time.

Overcrowded Agenda: When you have many topics, the discussions can be shallow, rushed or do not allow a proper solution.

Domination by Few: Letting one or some people dominate a conversation is disadvantageous to the group involvement process.

Inadequate Follow-Up: This means that failure to track actions can really cut down on impacts of the meeting.

Advantages of Good Meetings

Enhanced Productivity: Transparency results from clear goals and negotiating a structure in advance so that the conversation provides tangible outcomes.

Improved Collaboration: Everyone gains a voice contributing to the development of a cohesive and trusting team.

Stronger Communication: Therefore, clarity of the mind and focus and relieves misunderstanding.

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Ajaydeep Singh

Address: Brampton, Ontario

E-mail: randhawaajay25@gmail.com

Contact no: +14378785119

Career Objective

Dedicated and adaptable professional with a strong academic background in Global Business Management and Finance, seeking opportunities to leverage my interdisciplinary skills and experience to contribute effectively to organizations in a dynamic global market.

Academic Details

· Fleming College Toronto  – Business BNT Diploma [2024-2025]

· Akal Academy Vachhoa – Secondary Education [2022-2023]

Work Experience:

Cashier - Works as a cashier in Msmart mall in india.                       [Jan 2021-Mar2022]

• Manage transactions with customers using cash registers.

• Scan goods and ensure pricing is accurate.

• Issue receipts, refunds, change or tickets. |

· Handle cash register operations and maintain accurate transaction records.

· Uphold store cleanliness, organization, and merchandise restocking.

Crew MeNmber - Works as a crew member in McDonald's in Canada .                 [April 2022-2023]

• Manage day-to-day operations of the cafe

• Ensure all cafe areas are clean and tidy

• Nurture friendly relationships with customers to increase loyalty and boost our reputation

• Maintain updated records of daily, weekly and monthly revenues and expenses

• Always maintain good communication between employees and customers.

Skills:

§ Customer service skills.

§ Good presentation and communication skills.

§ Punctual, Positive mind.

§ Excellent customer service and communication skills.

§ Knowledge of food safety and sanitation procedures.

§ Proficient in operating cash registers and handling transactions

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Reflecting on the last several weeks I can see how I progressed in terms of knowledge and usage of communication skills. As simple as it may sound, from bonding into workplace communication culture to learning about verbal and non-verbal communication each week has provided insightful information that was helpful to me as an occupational therapist as well as an individual. Reflecting over these aspect made me acknowledge that I possess listening skills and can do written communication well, but need to work on my interpersonal mode and conducting interviews.

Of all the things I learned on the job, the value of flexibility in communication had to be one of the most significant. Whether it was writing a cover letter or practicing interviews or creating original professional resume, I managed to understand to work with certain cues and characteristics of both the text and the audience. This adaptability I would like to improve as I advance in my career and so I will ensure that I hone up this quality.

Building an e-portfolio has been as much a learning experience as well. It enabled me to capture an assessable format of my skills, more so, skills progression as well as project reflection, with exceptional ease. In addition and perhaps most importantly, this process proved to be a very useful process in terms of future employment and networking opportunities.

Building on the E-Portfolio

Moving forward, I aim to expand my e-portfolio by including:

Work Samples: The projects, reports or presentations which can depict my areas of experience include.

Professional Development: Courses, seminars, or training that indicates my desire and effort in line for progress.

Updated Reflections: Daily, weekly, or monthly post entries as achievable goals that are documented experiences, new skills, and learnings acquired.

Therefore, my e-portfolio will act as an engaging space to present my professional experience. I will make it dynamic by fixing intervals when I will add new information and career goals the profile ought to achieve. This tool is beneficial not only to attest my competence but also to present my narrative—values, accomplishments and aspirations that make a man.