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be kind and clear to ensure good communication

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when mangaging conflicts try to deescalte the situation as much as possible and listen to their point of view before converying yours so as to make them feel heard not feel the need to raise their voice

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i think a tip to having great influence and communication, is to be friendly. i think it goes a long way.

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when practicing the competency influence i think the most impt is to respect everyone around you and know that youre doing the same thing at the same level

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I feel like including both parties opinions are important to avoiding conflict as it makes both parties feel involved

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participate in social gatherings

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Maybe to join outdoor activities in order to built more friendship and expand our knowledge

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Always put yourself in the others persons' shoes

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the video lehally blonde active listening

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the interactive parts were engaging as the audience was included

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i think that the set up was very interactive and enabled us to participate more hence allowing us to better understand the competencies

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the video of elle woods was rlly good in getting across what active listening looks like

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the tips on conflict management is good as it can help me when problems arise in my workplace/cca

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I feel like the videos shown were a good example to show us of some of the tips we can use.

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I feel that the tips/strategy in communication helps us a lot as we would face communication problems in group work or daily life.

Having open communication would help us better communicate with others. Also to have a win-win situation.

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conflict management - help reduce stress when problems arise

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the videos were good examples and helped me understand communication and influence better

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for communication, it would be active listening, listening to what others are saying and pay attention so that there would not be miscommunication from what we think they said

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I could learn to built up relationship with people around me instead of staying quiet

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i feel like the video of the movie clip really visualised what are non-visual and visual cues

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Tips on conflict management as it occurs naturally yet can have lasting impacts on your relationships!

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i felt that the videos were very helpful in helping me understand the power of influence, good communication and conflict management

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i think the part about conflict management, accepting the conflict is useful in strengthening my conflict management