# data[].attributes.headline
Reinforce the anonymity of participants.  Emphasize the information they are sharing has led to positive changes to the program in the past.

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Reinforce the anonymity of participants.  Emphasize the information they are sharing has led to positive changes to the program in the past.

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Just having the program be more visible would be helpful. When I go to lobbying meetings or do work, having to start from the ground up and explain the program EVERY TIME is exhausting and frustrating. 

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Just having the program be more visible would be helpful. When I go to lobbying meetings or do work, having to start from the ground up and explain the program EVERY TIME is exhausting and frustrating. 

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The agency can ask the intake specialist how many clients were serviced after each distribution. 

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The agency can ask the intake specialist how many clients were serviced after each distribution. 

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It would be helpful to know if college courses or certificate programs pertaining to government polices or senior hunger are being offered.  If interns are looking for volunteer opportunities, they can assist at distributions or use their insight to make suggestions for a smoother process.

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It would be helpful to know if college courses or certificate programs pertaining to government polices or senior hunger are being offered.  If interns are looking for volunteer opportunities, they can assist at distributions or use their insight to make suggestions for a smoother process.

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Advise the participants that their voice matters.  Changes can only be made if they speak up.  If surveys are completed in person, hand the survey with a food bank pencil and they get to keep it once the survey is completed.

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Advise the participants that their voice matters.  Changes can only be made if they speak up.  If surveys are completed in person, hand the survey with a food bank pencil and they get to keep it once the survey is completed.

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I would have the participants complete the survey while they are waiting to be called to complete the intake process.  They could hand the completed survey to the intake specialists.

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I would have the participants complete the survey while they are waiting to be called to complete the intake process.  They could hand the completed survey to the intake specialists.

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Additional language options. We recently did a survey at our largest TEFAP/CSFP distribution site and learned that only 18% of participants spoke English as their primary language (7% spoke Spanish).  

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Additional language options. We recently did a survey at our largest TEFAP/CSFP distribution site and learned that only 18% of participants spoke English as their primary language (7% spoke Spanish).  

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I think that most people associate the food with the name of the place where they get it, so I would use the specific agency name "food box" instead of CSFP.  I also think that if the survey is in the box with the food, they will know what program you are referring to.  

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I think that most people associate the food with the name of the place where they get it, so I would use the specific agency name "food box" instead of CSFP.  I also think that if the survey is in the box with the food, they will know what program you are referring to.  

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Local agencies would have more information. Some of this information would be accessible for sites that use electronic client management databases. Some data like income, is not tracked in our files. Additionally, some demographic data, like preferred language, are optional and is not consistently tracked.

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Local agencies would have more information. Some of this information would be accessible for sites that use electronic client management databases. Some data like income, is not tracked in our files. Additionally, some demographic data, like preferred language, are optional and is not consistently tracked.

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Understanding program requirements that restrict local agencies from serving home bound seniors 

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Understanding program requirements that restrict local agencies from serving home bound seniors 

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If the survey is not in the food package, CSFP could be confused with other food provisions - e.g., Meals on Wheels. Some MOW are also experimenting with offering supplemental grocery bags.

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If the survey is not in the food package, CSFP could be confused with other food provisions - e.g., Meals on Wheels. Some MOW are also experimenting with offering supplemental grocery bags.

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Understanding the challenges of administering CSFP compared to other programs and seeing what opportunities there are to streamline.

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Understanding the challenges of administering CSFP compared to other programs and seeing what opportunities there are to streamline.

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Participant survey - Food Preferences (we may have some participants who may only utilize less than 3 times a year because of food preferences), understanding frequency of use, and barriers to accessing the program regularly.

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Participant survey - Food Preferences (we may have some participants who may only utilize less than 3 times a year because of food preferences), understanding frequency of use, and barriers to accessing the program regularly.

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Local agencies and state agencies - funding to support total operations, program policies that create barriers., 

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Local agencies and state agencies - funding to support total operations, program policies that create barriers., 

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Participant survey - #2 participation in other nutrition programs; an option that SNAP benefits are too low for the amount of effort it requires

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Participant survey - #2 participation in other nutrition programs; an option that SNAP benefits are too low for the amount of effort it requires

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An informational flyer in food boxes a month before survey arrives.

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An informational flyer in food boxes a month before survey arrives.

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Participant survey - Food preferences, barriers to access, why CSFP

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Participant survey - Food preferences, barriers to access, why CSFP

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It would be helpful to have a flyer we can give to sites/clients or even a letter we could send to them w/ our local agency's name on it. 

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It would be helpful to have a flyer we can give to sites/clients or even a letter we could send to them w/ our local agency's name on it. 

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As a local agency we would be less likely to participate if we had to share contact information of participants.

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As a local agency we would be less likely to participate if we had to share contact information of participants.

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We put surveys in the box once a year and it works fairly well - about a 10% response rate. However, if you put a physical survey that they'll be expected to return, I highly recommend including a prepaid return envelope so they don't have to pay for postage. Alternately having a way for them to opt into the survey included in the box would also be fine. 

# data[].attributes.subject
We put surveys in the box once a year and it works fairly well - about a 10% response rate. However, if you put a physical survey that they'll be expected to return, I highly recommend including a prepaid return envelope so they don't have to pay for postage. Alternately having a way for them to opt into the survey included in the box would also be fine. 

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Our distribution sites hold the contact information and only a handful are using an electronic system that would make gathering the information easy.

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Could this be done during recertification?  

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Could this be done during recertification?  

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Massachusetts - The local agency (GBFB) could easily pull a list from all sites. We also have clients indicate on their application whether they consent to having their info shared. I think we would have to send info to clients pre-survey so that they are aware it is coming, who it is from, why, etc. I think putting it in the box is a great idea. I think seniors would be skeptical if something came in the mail/someone called them. 

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Massachusetts - The local agency (GBFB) could easily pull a list from all sites. We also have clients indicate on their application whether they consent to having their info shared. I think we would have to send info to clients pre-survey so that they are aware it is coming, who it is from, why, etc. I think putting it in the box is a great idea. I think seniors would be skeptical if something came in the mail/someone called them. 

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Putting it in the box would allow the survey to reach home delivered participants as well as those who attend in person distributions. If the materials were provided to participating food banks, it would be easy for us to do.

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Putting it in the box would allow the survey to reach home delivered participants as well as those who attend in person distributions. If the materials were provided to participating food banks, it would be easy for us to do.

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In California, the local agencies would have this information. However, most of our agencies would request permission from the state/FNS to release the contact info.  They may be reluctant to share too.

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In California, the local agencies would have this information. However, most of our agencies would request permission from the state/FNS to release the contact info.  They may be reluctant to share too.

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New Mexico the state agency has the information.  It shouldn't be a burden.  Our in-house tracking system has it.

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New Mexico the state agency has the information.  It shouldn't be a burden.  Our in-house tracking system has it.

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Refer to CSFP reg 247.36 re: confidentiality of applicants or participants. You may want to share a permission slip with local agencies they can distribute and collect at in person CSFP distributions and use those to reach out to those who sign  up to be contacted.

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Refer to CSFP reg 247.36 re: confidentiality of applicants or participants. You may want to share a permission slip with local agencies they can distribute and collect at in person CSFP distributions and use those to reach out to those who sign  up to be contacted.

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In Nevada, local agencies would have this information, but we need to work with our state agency to get approval to share their data. 

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In Nevada, local agencies would have this information, but we need to work with our state agency to get approval to share their data. 

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If participants do not fill it out at the time of distribution, you may not get the surveys back.  Also the cost of printing the surveys

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If participants do not fill it out at the time of distribution, you may not get the surveys back.  Also the cost of printing the surveys

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In NYS, the state agency would be a good source for participant names/contact information. Local agencies should be able to do this, but I worry about their work loads.

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In NYS, the state agency would be a good source for participant names/contact information. Local agencies should be able to do this, but I worry about their work loads.

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Type of site (Options include senior center, house of worship, senior housing, recreation center, food pantry, local government office, Council on Aging, Community Action Agency, non-profit agency, health clinic, and other)

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Type of site (Options include senior center, house of worship, senior housing, recreation center, food pantry, local government office, Council on Aging, Community Action Agency, non-profit agency, health clinic, and other)

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The site schedule for food package distribution

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The site schedule for food package distribution

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Delivery type such as home delivery, drop, tailgate, or pickup

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Delivery type such as home delivery, drop, tailgate, or pickup

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Co-located nutrition programs or other services

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Co-located nutrition programs or other services

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Hours spent monthly on CSFP by paid and volunteer staff

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Hours spent monthly on CSFP by paid and volunteer staff

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Languages spoken by distribution site staff

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Languages spoken by distribution site staff

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Total number of individuals in the household | Number of eligible individuals in the household | Number of individuals in the household receiving CSFP

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Total number of individuals in the household | Number of eligible individuals in the household | Number of individuals in the household receiving CSFP

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Visit data, i.e., food package receipt for each month for the past 12 months (or past 24 months?)

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Visit data, i.e., food package receipt for each month for the past 12 months (or past 24 months?)