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Thank you for your patience :)

After looking at your site I would like to tell you more about a feature that can help you increase your sales and also grow your business. by adding a Wishlist to your site your site visitors can add items they are interested in but are not ready to buy yet and easily pickup from where they left off to complete a checkout.

Our customers who use this feature have seen increased growth in their sales and I think this will be a great addition to your business too.

You can follow this link to your editor (Link here) it takes only few minutes to set it up and I will assist you every step of the way.

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Ask specific questions, leading the user to explore your suggestion

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Ask specific questions, leading the user to explore your suggestion

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Sometimes the user may be refusing from a suggestion, because they don't see how the feature will look & feel clear enough. You can show how it looks with a screenshot + explain suggestion value a bit deeper.

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Sometimes the user may be refusing from a suggestion, because they don't see how the feature will look & feel clear enough. You can show how it looks with a screenshot + explain suggestion value a bit deeper.

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Just in case, I noticed that you have just the text for your logo, but if you ever want to explore more options, here is our Wix logo maker! You get all commercial rights as well in addition to the files that are good for printing on t-shirts 👕

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I can see that you have already connected Google Business profile and key traffic is coming directly from Google. Are you running ads campaign on Google or plan to invest in site promotion on Google?

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same logic as with domains

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I noticed that you added a text piece saying Sweet Pea to the page header. I am wondering then, is it intended to be your business logo, or you are looking to add some branded image to this text later?

If getting a logo is still on the table, Wix Logo Maker lets you create and purchase your own personalized logo for your business and website with full commercial rights.
You can create a logo that helps define the visual identity of your brand and use it on your site, social platforms and business materials.

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What a lovely tea store you've created! I cannot wait till you let the site go live. I noticed the site has a free Wix URL and looks like this for now: sitename.wixsite.come/shop
Since you're running this e-store, do you plan to get it a memorable site address?
If you choose to connect a custom domain name to the site, people will be able to memorize it easily, which increases the odds of them coming back.
Besides, the site's Google ranking will only benefit from custom domain, as Google highly welcomes custom site names, seeing them a more reliable sources of information.

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If the user says they'll do the thing later, highlight the benefit of doing it online with a specialist, or offer a follow-up with steps.

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If the user says they'll do the thing later, highlight the benefit of doing it online with a specialist, or offer a follow-up with steps.

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Add a personal touch to conversation wrap-up

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Add a personal touch to conversation wrap-up

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Present your suggestion not as the result of user's negligence, but as an advantage for growth

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Present your suggestion not as the result of user's negligence, but as an advantage for growth

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Make sincere compliments, use them to introduce suggestions

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Make sincere compliments, use them to introduce suggestions

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Ask general questions about the site, e.g., its creator's plans, goals, experience

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Ask general questions about the site, e.g., its creator's plans, goals, experience

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How to encourage implementation via personalization?

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How to encourage implementation via personalization?

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1. Check USP since the very beginning to be ready with an idea or two.

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1. Check USP since the very beginning to be ready with an idea or two.

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Activity: Connect all screenshots into a single suggestion implementation

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Activity: Connect all screenshots into a single suggestion implementation

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Viet Sun Tea sells high quality single origin teas from Vietnam. Puerh, White, Black, Oolong, Green and Other types of tea are all available here.

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Case 1. Let's have a look at the suggestion in the screenshot below. Try to present it in a more personalized way to engage the user into implementation based on the site you see.

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Case 1. Let's have a look at the suggestion in the screenshot below. Try to present it in a more personalized way to engage the user into implementation based on the site you see.

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You should focus on:

— creating a personalized transition to suggestion;
— explaining the feature and its value to the user to understand how it can help to develop their site;
— assisting on implementing the feature during the chat together with the user.

Add your reply as a new post.

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2. Personalize your transition, feel free to make it short but nice

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2. Personalize your transition, feel free to make it short but nice

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4. Ask user about their progress. Don't leave them halfway.

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4. Ask user about their progress. Don't leave them halfway.

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3. Personalize the suggestion value based on your site observations and offer user to add the feature together for their convenience. Emphasize the feature is FREE to have if that's true. If it is a paid one, set correct expectations. Show how easy it is to add or start completing a suggestion. You can give a short time frame for the user to realize it'd be more beneficial to do it online.

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3. Personalize the suggestion value based on your site observations and offer user to add the feature together for their convenience. Emphasize the feature is FREE to have if that's true. If it is a paid one, set correct expectations. Show how easy it is to add or start completing a suggestion. You can give a short time frame for the user to realize it'd be more beneficial to do it online.