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CCI Travel and Tours Sdn. Bhd. is a licensed travel agency based in Dengkil, Selangor. Established in 2023, the company offers group travel packages for both domestic and international destinations such as Turkey, Vietnam, and South Korea. It is registered under MOTAC and provides services like ticketing, tour planning, and Umrah packages. CCI is active on social media and participates in major travel fairs like MATTA to promote its offerings.

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Reported for duty at 8:00 AM, but the office officially starts operations at 8:30 AM.

Attended a briefing session with the HR, Cik Erma.

Introduced to other staff members and familiarized with the office environment.

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activity

🎨 Design & Creative Workflow
Today was all about visuals and digital creativity:

🔴 Designed the Pre-MATTA Fair poster
Using Adobe Illustrator, I created a promotional poster for the upcoming Pre-MATTA Fair (24 March – 6 April). The focus was to create a clean, attractive layout to catch attention both online and offline.

🎥 Edited Raya promo video – RM50 deposit
I also worked on a short promotional video for the Raya campaign. The RM50 deposit deal is aimed at encouraging early bookings.

🌐 Explored website design using Canva
In the afternoon, I explored Canva to study how simple web layouts and landing pages can be built — a great tool for quick and clean visual presentation.

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🖥️ Work in Progress & Digital Exploration
Today's focus was on balancing design progress with skill development:

🧩 Pre-MATTA Fair Poster – 50% Complete
Continued working on the Pre-MATTA Fair promotional poster. Refined layout and image placements to make the package details more eye-catching and easier to read.

🌐 Studied Website Design on Canva – 20% Progress
Began exploring website design features in Canva. The goal is to complete a full mock-up by the end of the week. So far, I’ve covered some basic sections and design structure.

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🖼️ Design Progress & Task Transition

The day was a mix of ongoing creative work and some initial prep for upcoming responsibilities:

🎯 Pre-MATTA Fair Poster – 70% Complete
Continued refining the poster with better layout adjustments and visual hierarchy. Almost there — final touches coming up soon.

💻 Studied Website Using Canva – 50% Progress
I’ve now explored half of the core features in Canva, including page navigation, button integration, and layout organization. On track to finish by the end of the week.

🔁 Job Scope Transfer from Balqis – 0%
Received notice about transferring some tasks from Balqis, but haven't started the transition yet. Pending for follow-up and clarification.

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activity

🖼️ Design Progress & Task Transition

The day was a mix of ongoing creative work and some initial prep for upcoming responsibilities:

🎯 Pre-MATTA Fair Poster – Need Approval

Continued refining the poster with better layout adjustments and visual hierarchy. Almost there — final touches coming up soon.

🔁 Job Scope Transfer from Balqis – Completed
Received notice about transferring some tasks from Balqis, but haven't started the transition yet. Pending for follow-up and clarification.

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activity

Today's tasks revolved around fine-tuning content for both spiritual journeys and quick getaways:

🟥 Private Umrah Package Poster – 70% Complete
Progressed on designing the Umrah poster with clearer package breakdown and a cleaner layout. Highlighted key info like pricing, services, and visual appeal.

🌐 Hatyai Website (Canva) – 70% Progress
Worked further on the Hatyai trip web layout using Canva. Integrated images, trip highlights, and booking sections — the site is shaping up well with only a few elements left to complete.

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🖍️ Umrah Banner – 40% Complete
Started working on the banner for the Umrah campaign. Focused on layout alignment, text hierarchy, and visual clarity for the target audience.

🌐 Hatyai Website (Canva) – Still at 70%
No major updates today, but reviewed previous work to ensure flow and consistency before the next phase.

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Continued refining promotional materials today:

🖍️ Umrah Banner – 50% Complete
Minor updates made to the banner’s text formatting and spacing. Visual consistency improved.

🖼️ Private Umrah Poster – 85% Complete
Almost finalized — all content is laid out, pending only minor touch-ups and internal review.

🇹🇷 DIY Türkiye Poster – 0%
Task added to queue. Design direction and inspiration still in the planning phase.

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activity

Continued refining promotional materials today:

🖍️ Umrah Banner – 80% Complete
Minor updates made to the banner’s text formatting and spacing. Visual consistency improved.

🖼️ Private Umrah Poster – Need Approval
Almost finalized — all content is laid out, pending only minor touch-ups and internal review.

🇹🇷 DIY Türkiye Poster – 60%
Task added to queue. Design direction and inspiration still in the planning phase.

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🎯 Join Trip & Private Trip Poster – 60%
Ongoing edits focusing on visual balance and package clarity.

🖼️ Private Umrah Poster – Pending Approval
Design completed. Awaiting final review from supervisor.

🔁 Job Routine Transfer from Balqis
Started to familiarize myself with daily routine tasks handed over from Balqis.

📱 Social Media Tasks

Posted morning story

Uploaded customer photo

Edited Live TikTok poster

Acted as PIC for training: documented and posted story updates

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CUTI RAYA

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CUTI RAYA

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activity

🎨 Umrah Campaign Continues

🖍️ MATTA Poster – 0%
Task listed, work not started yet.

🖼️ Private Umrah Poster – 70% Complete
Progressed further with adjustments in content layout and visual flow.

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🖥️ Promotional Materials & Print Prep

🖼️ MATTA Fair Countdown Poster – 40%
Design begun with focus on urgency, limited-time feel.

🖼️ A4 Private Umrah Poster – Awaiting Approval
Completed and submitted for review.

🖼️ Join/Private/Transport Umrah Banner – Awaiting Approval

🖨️ Flyers – 55% Printed

🔁 Routine Task Practice (from Balqis) – 50%

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🎯 Speeding Up Towards MATTA

🖼️ MATTA Fair Countdown Poster – 70%
Refined layout and added final event information. Used visual cues to build anticipation.

🖼️ Best Seller Poster (MATTA) – 20%
Began outlining the content for best-selling travel packages. Selected initial photos.

🖨️ Flyers – 80% Done (100pcs Left)
Final batch in printing process. Ensured quality control for alignment and color.

🔁 Routine Task Practice (from Balqis) – 60%
Handled part of the routine independently, including basic customer follow-up and poster editing.

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📦 More Design & System Work

🖼️ Best Seller Poster – 50%
Improved visual hierarchy and added contact information. Ready for feedback.

🖨️ Umrah Flyers – 0%
Not yet started, pending final design direction.

🇹🇷 DIY Türkiye Poster – 50%
Halfway done with layout. Focused on blending Turkish landmarks with CCI visual identity.

🔁 Routine Task Practice (from Balqis) – 70%
Handled most tasks independently today with minimal supervision.

🌐 Hatyai Website Edits
Updated package details and edited CTA buttons for better conversion.

📚 Marketing Training with Ara – 0%
Scheduled for upcoming days; no session conducted yet.

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📦 More Design & System Work

🖨️ Umrah Flyers – 50%
Not yet started, pending final design direction.

🇹🇷 DIY Türkiye Poster – 50%
Halfway done with layout. Focused on blending Turkish landmarks with CCI visual identity.

🌐 Hatyai Website Edits
Updated package details and edited CTA buttons for better conversion.

📚 Marketing Training with Ara – 10%
Scheduled for upcoming days; no session conducted yet.

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🌐 Hatyai Website Editing
Added visual and content enhancements for better user experience.

🖼️ Teacher’s Day Poster – 0%
Task assigned but yet to start. Planning stage.

🖼️ Emas CCI Tyara Poster – 40%
Started editing with a focus on luxury-themed visuals and bold typography.

📚 Marketing Training with Ara – 30%
Attended partial session and took notes on digital ad strategy and branding basics.

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🌐 Hatyai Website Editing
Added visual and content enhancements for better user experience.

🖼️ Teacher’s Day Poster – Need Approval
Task assigned but yet to start. Planning stage.

🖼️ Emas CCI Tyara Poster – 80%
Started editing with a focus on luxury-themed visuals and bold typography.

📚 Marketing Training with Ara – Completed
Attended partial session and took notes on digital ad strategy and branding basics.

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🌐 Hatyai Website Editing
Added visual and content enhancements for better user experience.

🖼️ Emas CCI Tyara Poster – Need approval
Started editing with a focus on luxury-themed visuals and bold typography.

📚 Marketing Training with Ara – practice

Practicing job routine from previous staff for marketing

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🌐 Hatyai Website Editing
Finalized content for two main travel packages and updated images.

🎞️ TikTok Video Edit – 40%
Began working on a short-form video for promotion. Included branding intro and audio syncing.

🖼️ Wakaf Poster – 0%
Awaiting copy and images before design begins.

🖼️ Badal Haji + Korban Poster – 0%
In the task queue. Drafting concept ideas soon.

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📸 MATTA Fair Preparation
I was involved in sorting and packing promotional items including flyers, pens, snacks, and brochures into goodie bags. This task required teamwork, time management, and attention to detail to ensure that each bag was properly arranged and ready for distribution during the event.

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📸 MATTA Fair Team Briefing
The session involved a detailed briefing by the team leader covering task distribution, sales targets, client follow-ups, and booth arrangements. I took part in this session and noted down my responsibilities to ensure smooth preparation and coordination for the event.

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✅ 📸 Booth Setup for MATTA Fair

This activity involved preparing and arranging the company’s booth for the MATTA Fair. I assisted in organizing promotional materials such as posters, bunting, brochures, and goodie bags. I also helped with the layout arrangement to ensure it looked attractive and professional for visitors. This hands-on task improved my understanding of event setup and teamwork coordination under real-time pressure.

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Day 1 of MATTA Fair was a valuable experience. I assisted in distributing flyers and goodie bags, engaging with walk-in visitors, and observing how senior staff explained travel packages to customers. I also helped answer basic inquiries about destinations such as Turkiye and Umrah. This hands-on exposure helped me improve my confidence in customer interaction and understand how sales flow happens in a real event setting.

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cuti peristiwa sempena MATTA FAIR

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Attended the post-MATTA Fair review session with the team. Discussed what went well and areas to improve. I shared my experience and received feedback on my role. It was a good opportunity to reflect and learn from the event.

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Activity

🖼️ Hari Gawai Poster – 40%
Started the layout for the Hari Gawai celebration poster. Focused on cultural elements and festive colors.

🎥 TikTok Content Creation
Captured video snippets for TikTok related to group travel experience and airport scenes.

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🛫 Airport Day & Content Production

🧳 Airport Duty
Assisted in handling airport procedures for a group departure. Helped manage attendance, documents, and group coordination.

🖼️ Hari Gawai Poster – 40%
Started the layout for the Hari Gawai celebration poster. Focused on cultural elements and festive colors.

🎥 TikTok Content Creation
Captured video snippets for TikTok related to group travel experience and airport scenes.

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🧾 Create Bill for Website – 60% Complete
Worked on preparing the billing document for a new web project. Ensured accuracy in item listing and pricing.

🎥 TikTok Content
Posted short-form video content to maintain social media engagement and visibility.

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🎨 Final Weekend Push

🖼️ Best Seller Poster (MATTA) – 50%
Added full content and began polishing visuals to match CCI branding.

🖨️ Flyers – 80% Done (90pcs Left)
Continued printing with slightly improved speed from the day before.

🔁 Routine Task Practice (from Balqis) – 60%
More independent handling of design revisions and simple daily updates.

🌐 Hatyai Website Editing
Tweaked some layout and visual components to ensure better mobile responsiveness.

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🖼️ Egypt Join/Private Trip Poster – 50%
Halfway through designing visuals that differentiate between join and private trip options for Egypt.

📘 Subbusiness Catalog Edit – 0%
New task added. Will compile and design a catalog for internal printing business.

🖼️ Transport Poster – 0%
Will be started after other ongoing design priorities.

🎥 TikTok Content
Scheduled and posted another TikTok focused on Egypt highlights.

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🖼️ Subbusiness Printing Poster – 20%
Started a promotional poster for the printing division. Included sample visuals and tagline.

📚 Inbound Training with Sarah – 0%
Scheduled training session to learn inbound tour knowledge. Yet to begin.

🎥 TikTok Content
Continued daily content posting for engagement.

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🖼️ Subbusiness Printing Poster – 20%
Minor edits made to layout and call-to-action.

📚 Inbound Training with Sarah – 40%
Participated in training, covered topics like package structuring and pricing strategies.

🎥 TikTok Content
Posted visual snippets related to recent design and tours.

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CUTI HARI PEKERJA

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📘 Inbound Package Refinement & Design Tasks

📗 Edit Subbusiness Catalog – 0%
The task has been assigned. Will involve organizing printing services into a digital/printable format.

🖼️ Edit Egypt Join Trip Poster – 80%
Almost complete. Focused on refining itinerary highlights and enhancing call-to-action elements.

📚 Inbound Training with Sarah – 40%
Continued learning about inbound package components, pricing variations, and client handling.

🎥 TikTok Content
Maintained posting consistency with educational or teaser travel-related content.

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💬 Chat with B2B for New Prices
Initiated conversations with B2B suppliers to update latest price offers.

🧾 Update Inbound Prices (PDF)
Adjusted inbound tour prices in formal PDF format for client sharing.

📂 Update Inbound Prices (Google Drive)
Mirrored changes to internal file system for team access.

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📄 Rename Inbound PDF Files
Organized files with clearer names and version numbers.

📤 Forward Inbound Packages to External B2B
Shared updated itineraries and prices to external agents/partners.

🗺️ DIY Balkan Research
Started researching locations, trip flow, and design ideas for the Balkan DIY tour.

🏖️ Check Desaru Prices from B2B
Requested quotations from local partners to compare margins.

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📤 Forward Inbound Packages to External B2B
Resent finalized versions of inbound documents to selected agents.

🌐 Edit Hatyai Website – Domain Migration
Started modifying web settings to reflect domain name update.

📱 Continue Posting DIY Balkan
Shared teaser visuals and trip descriptions.

🏖️ Check Desaru Prices from B2B
Still waiting for full responses from suppliers.

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🌐 Edit Hatyai Website (Domain)
Continued domain integration and updated links.

📍 Check Melaka Prices from B2B
Reached out to suppliers for updated quotes.

📞 Follow Up Customer (Subbusiness)
Reached out to ongoing leads for custom print orders.

📄 Edit Pulau Redang Itinerary (Custom)
Modified existing itinerary based on customer preferences.

🖊️ Register NTS Printing Agent
Handled documentation to enlist a new printing agent.

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🌐 Edit Hatyai Website (Domain)
Continued domain integration and updated links.

📍 Check Melaka Prices from B2B and Request quotation
Reached out to suppliers for updated quotes.

📞 Follow Up Customer (Subbusiness)
Reached out to ongoing leads for custom print orders.

🖊️ Register NTS Printing Agent
Handled documentation to enlist a new printing agent.

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📞 Follow Up Subbusiness Clients
Contacted pending orders and requested design confirmation.

📞 Follow Up Redang/Desaru Clients
Checked booking status, date changes, and preferences.

🖊️ Register NTS Printing Agent
Finalized and submitted required forms.

🖼️ Edit Poster: One-to-One Open Program (Kak Siti)
Created a layout for private coaching program with an emphasis on personalized value.

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📞 Follow Up Subbusiness Clients
Confirmed mockup design and quantity.

🖼️ Edit Poster: Food Gifts & Retort Products
Created a vibrant promotional design that showcases packaging.

🖼️ Edit Poster: CCI Tyara
Designed a travel-themed poster highlighting gold-based reward program.

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📞 Follow Up Subbusiness/Inbound Clients
Progress check and design approvals.

🖼️ Edit Poster: Gifts
Added pricing tiers and visuals of premium wrapping.

🖼️ Edit Poster: CCI Tyara
Updated version with refined visual flow and call-to-action.

📦 Check Delivery Time + Price with B2B (Gifts)
Ensured delivery can meet campaign timeline.

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📞 Follow Up Subbusiness/Inbound Clients
Contacted clients to close deals and confirm mockup.

🖼️ Edit Poster: CCI Tyara
Tweaked typography and updated visuals with testimonial section.

🗺️ Edit Pulau Perhentian Itinerary
Adjusted trip timing and ferry info.

🖼️ Edit Poster: Ads
Drafted visuals for paid promotions across Facebook.

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📞 Follow Up Subbusiness/Inbound Clients
Sent final quotation reminders.

🖼️ Edit Poster: CCI Tyara
Polished final version with updated tagline.

🖼️ Edit Poster: Ads (3 June Edition)
Prepared early material for next month’s promotion.

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📞 Follow Up Subbusiness Clients
Reached out to clients with pending orders, confirming printing sizes and payment.

📊 Check & Update B2B Inbound Prices
Finalized adjustments based on new rates. Ensured consistency across quotation documents.

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📞 Follow Up Subbusiness Clients
Sent follow-up reminders via WhatsApp and email.

📊 Check & Update B2B Inbound Prices
Completed final updates for local and outstation destinations.

📑 Quotation for Subbusiness Clients
Prepared custom quotation for large-format printing and gift packs.

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📞 Follow Up Subbusiness Clients
Checked progress for design confirmation and collection.

📄 New Quotation for Subbusiness Clients
Created updated quotation for revised quantity and item changes.

🧹 Clean Office
Assisted in light cleaning and reorganization of workspace.

🖼️ Edit Signboard: CCI Tyara
Drafted visual concept for CCI Tyara's office signboard with updated logo and tagline.

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📞 Follow Up Subbusiness Clients
Ongoing client tracking and updating order statuses.

📊 Slide Presentation for Tomorrow
Prepared PowerPoint slides covering product breakdown, client journey, and design visuals.

📈 Create Excel for Subbusiness Tracking
Started developing a spreadsheet for tracking leads, quotation status, and payment progress.

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📞 Follow Up Subbusiness Clients
Ongoing client tracking and updating order statuses.

📈 Continue create Excel for Subbusiness Tracking
Started developing a spreadsheet for tracking leads, quotation status, and payment progress.

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📞 Follow Up Subbusiness Clients
Monitored feedback and delivery status.

📑 Quotation for Kuala Terengganu Trip
Drafted full quotation for transport, accommodation, and guide services.

📈 Continue Excel Subbusiness Sheet
Added more columns such as invoice dates, proof sent, and agent assigned.

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📑 Follow Up Quotation (Langkawi Trip)
Reviewed previous quotation and chased client confirmation.

📞 Follow Up Kuala Terengganu Trip
Updated details after receiving changes in headcount.

📊 Continue Excel Subbusiness Sheet
Improved dashboard overview with status filter and summary chart.

🖼️ Edit Mockup for Client Printing
Made visual changes to layout and finalized design for review.

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📑 Follow Up Langkawi Trip/Honeymoon Quotation
Checked with client on changes in hotel and activity preferences.

📞 Follow Up Kuala Terengganu Trip
Finalized room types and transport schedule.

👕 Client Pickup (T-Shirt Collection)
Handled item release and ensured documentation.

🖼️ Poster: Tuan/Puan
Drafted a personalized travel promo poster addressed to client categories.

📊 Continue Excel Subbusiness
Populated client notes and expected delivery dates.

🖼️ Edit Client Printing Mockup
Made minor revisions to color themes and font alignment.

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📞 Call Primula Hotel for Quotation
Requested event quotation and banquet pricing for corporate client.

📞 Follow Up Inbound Customers
Ensured all leads received complete package details.

🖼️ Poster Ads Drafting
Began new layout focusing on summer-themed packages.

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⁠activity

📞 Follow Up Subbusiness Clients
Continued daily updates and printing schedule adjustments.

📑 Quotation for Daytrip KL/Selangor
Completed tour quotation for student group, including meals and transport.

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📞 Follow Up Subbusiness Clients
Finalized last-minute orders and confirmed pickup schedule.

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📞 Follow Up Subbusiness Clients
Finalized last-minute orders and confirmed pickup schedule.

📑 Quotation: Kuala Terengganu Trip
Made adjustments based on group feedback.

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📞 Follow Up KL/Selangor Trip
Reviewed participant list and sent final confirmation.

🖼️ Poster: Dalat Vietnam (Syuhadatulain)
Designed promo visual highlighting travel themes and dates.

🔁 Routine Job Transfer from Haikal
Began adapting to daily tasks managed by Haikal, including quotation handling.

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🖼️ Poster: Vietnam (Syuhadatulain)
Finalized and prepared version for approval.

🔁 Routine Practice (Haikal’s Role)
Handled quotation formatting and client record updates.

📱 Live TikTok (Evening)
Assisted in executing TikTok live to promote seasonal campaigns.

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CUTI RAYA HAJI

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activity

🔁 Routine Practice (Haikal)
Handled daily leads and arranged responses.

📱 Live TikTok (Evening)
Presented travel packages and responded to live audience questions.

🧾 Register New Agents
Added agent contacts into system for onboarding.

📞 Follow Up Inbound Clients
Reminded potential clients about final date for early bird promo.

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🔁 Routine Practice (Haikal)
Improved speed in task completion and coordination.

🎥 Content Development
Created drafts for upcoming promo content (Reels & TikTok).

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🔁 Routine Practice (Haikal)
Began handling simple quotation prep independently.

📑 Quotation: Genting Daytrip
Prepared itinerary, package price, and inclusions.

🌐 Website Details (Priority)
Started restructuring package layout and graphic blocks.

📱 Live TikTok (Evening)
Promoted inbound packages and answered FAQs.

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📑 Quotation for Ground Miri & Brunei
Prepared quotation for East Malaysia tour, including land transport and hotel details.

🌐 Website Details (Priority)
Continued refining layout and improving loading speed. Focused on inbound destinations.

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🌐 Website Details – 50%
Completed half of the website content input and visual adjustments.

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🌐 Website Details – 70%
Added final draft images and completed half of the destination write-ups.

📑 Quotation: Client from Leads
Created a customized quotation based on WhatsApp enquiries.

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🌐 Website Details – 80%
Continued uploading package content and updating price tables.

📞 Follow Up & Quote Clients from Leads
Engaged with new leads via WhatsApp and sent out quotations accordingly.

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🌐 Website Details – Draft & Finalize Package Design
Finalized overall layout including banners, thumbnails, and pricing tables.

📞 Follow Up Clients from Leads
Sent follow-ups to encourage bookings or further discussion.

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🌐 Website Details – Check All Package Prices & Itineraries
Reviewed every package to ensure accuracy and alignment with B2B prices.

📞 Follow Up Clients from Leads
Scheduled calls and followed up with interested parties.

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🌐 Website Details – Poster Website
Designed main promotional posters for homepage banners.

📞 Follow Up Clients from Leads
Encouraged responses by offering limited-time promotions.

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🌐 Website Details – Poster Website
Uploaded the main visual banners and tested responsiveness.

🖼️ Poster Ads Baru
Created new marketing posters focusing on seasonal travel deals.

📞 Follow Up Clients from Leads
Filtered leads by destination interest and stage in decision-making.

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🌐 Website Details – Poster Website
Continued creative visual updates for promo campaigns.

🖼️ Poster Ads Baru
Focused on tour themes for July and August.

📚 Ticketing Training
Learnt basic functions and booking processes from senior staff.

🎓 Study Package – Sarah (China/Taiwan)
Familiarized with structure and selling points for new destinations.

📞 Follow Up Clients from Leads
Monitored client interest and sent reminders for confirmation.

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Attending seminar Grow Your Business (GYB)

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Attending Malaysian Gift Fair as visitor

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AWAL MUHARAM

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🌐 Website Details – Europe Package
Began inserting Europe trip visuals and itinerary samples.

📑 Quotation: Kuala Terengganu (Kak Wan)
Customized quotation including transport, hotel and group coordination.

🖼️ Poster: CCI Tyara
Refreshed previous design with better product showcase.

📞 Follow Up Clients from Leads
Final follow-ups for June inquiries.

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🌐 Website Details – Europe Package
Continued arranging layout and content for Europe packages.

📑 Request Quotation: Kuala Terengganu (Kak Wan)
Requested updated quotation due to participant changes.

🖼️ Bunting KUP
Started new bunting for client education program.

📞 Follow Up Clients from Leads
Initiated first follow-ups for July leads.

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🌐 Website Details – Europe Package (40%)
Structured itinerary flow and updated tour highlights.

🖼️ Bunting KUP (30%)
Worked on design layout and color matching.

📞 Follow Up Clients from Leads
Continued engagement with active prospects.

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🌐 Website Details – Europe Package (40%)
No progress update, pending approval for new visuals.

🖼️ Bunting KUP (55%) – Priority
Progressed further with text, icons, and hierarchy.

📞 Follow Up Clients from Leads
Maintained contact and confirmed booking dates.

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🌐 Website Details – Europe Package (40%)
Content upload still ongoing, awaiting final destination info.

📑 Quotation: Trip Kak Wan (Penang)
Prepared quotation for Penang group based on hotel and transport needs.

🖼️ Poster A4: Manfaat KUP (55%)
Created educational poster highlighting program benefits.

📞 Follow Up Clients from Leads
Addressed inquiries and confirmed group sizes.

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🌐 Website Details – Continue Europe Package
Refined Europe page content, focusing on typography and link structure.

🏨 Request Price Rate: Trove Hotel (Trip Kak Wan)
Emailed hotel for corporate quotation based on group size and date.

🖼️ Poster A4: Manfaat KUP (55%)
Final visual enhancements before printing.

📞 Follow Up Clients from Leads
Summarized weekly leads and updated sales funnel.

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📘 Subbusiness Catalog Editing
Worked on layout and package structuring. Began listing available print services.

📚 Inbound Learning Session (Sarah)
More insights on local tour destinations and how to adapt to client customizations.

📊 B2B Price Update – Inbound
Reviewed and adjusted prices from business partners. Ensured data accuracy.

📱 Facebook Content Posting (Tips)
Shared travel tips via company FB page to improve organic reach.

🎥 TikTok Content
Posted promotional reel based on current packages.

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📞 Follow Up Subbusiness Clients
Tracked last responses and confirmed job delivery timelines.

📊 Check & Update B2B Inbound Prices
Compared old and new rates, updated file repository.

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On the second day of MATTA Fair, I was more involved in assisting the sales team. I helped explain basic package details to interested visitors, managed stock for flyers and brochures, and monitored the goodie bag distribution. I also observed how closing deals were done with walk-in customers, including how to highlight package value and respond to objections. It gave me more insight into sales techniques and customer behaviour in a busy event environment.

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On the final day of MATTA Fair, I assisted in maintaining the booth’s appearance and continued engaging with customers. I helped with restocking flyers, organizing display items, and answering basic travel package questions. As the event wrapped up, I also participated in packing booth materials and ensuring all items were accounted for. It was a fulfilling experience to be part of the full event cycle — from preparation to execution and closing. This exposure strengthened my confidence and teamwork skills in handling real industry events.

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BORANG A - Borang Akuan Lepas Tanggung_page-0001

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HPT40108 INDUSTRIAL TRAINING REPORT MOHAMAD AIMAN BIN ZURAINI