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Go to your Desktop -> eCW TEST.

If you are having trouble accessing eCW right away -->

Click on the folder->"Talkiatry Bookmarks"-> "eCW Test" from the control panel of your Chrome browser.

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Username: Firstname.Lastname
Password: Welcome2Talkiatry!

Make sure to record your password somewhere safe where you will remember!

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Username: test.provider1
Password: Welcome2Talkiatry!

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▶️ Video: Jellybeans & quick launch buttons

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▶️ Video: Jellybeans & quick launch buttons

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This computer system is the property of Talkiatry. It is for authorized use only. By using this system, all users acknowledge notice of, and agree to comply with, all related security and Acceptable Use policies. Users have no personal privacy rights in any materials they place, view, access, or t…

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Use this guide to answer all of your questions about how to use eCW!

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▶️ Video: How to Change Your Password in eCW

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▶️ Video: How to Change Your Password in eCW

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This computer system is the property of Talkiatry. It is for authorized use only. By using this system, all users acknowledge notice of, and agree to comply with, all related security and Acceptable Use policies. Users have no personal privacy rights in any materials they place, view, access, or t…

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The Patient Hub is a central point of navigation of the patient record.

When you click on a patient's name, or search for a patient, it will bring you to the Patient Hub. You can view:

- Patient Information (name, age,

gender, address, phone, messenger and web enabled

status, insurance, rendering provider, etc.)

- Billing Information
- Patient Hub Options (similar to your Jellybeans, click on the

circles to display: Labs, Telephone Encounters (T Jellybeans or TJBs), Web Encounters, and Patient Documents)
- Appointments
- Progress Notes button
- New Telephone Encounter button
- Logs button

For more information, see p. 6-11 in the Talkiatry eCW User Guide!

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This section of eCW allows you to access progress notes, office visits, and the patient's resource schedule.

The number(#) of Scheduling notifications will tell you the number of progress notes for review and patients seen as scheduled on the present date

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This section of eCW allows you to view incoming and outgoing documents.

The number (#) of document requests displayed indicates the total number of outstanding documents for your review.

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*Note on "P", "N", "M" & "R", & "E" Jellybeans in eCW*

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*Note on "P", "N", "M" & "R", & "E" Jellybeans in eCW*

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We do not use these Jellybeans here at Talkiatry! Please skip over to the "S" jellybean to begin.

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This computer system is the property of Talkiatry. It is for authorized use only. By using this system, all users acknowledge notice of, and agree to comply with, all related security and Acceptable Use policies. Users have no personal privacy rights in any materials they place, view, access, or t…

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This section of eCW allows you to view the sum of Telephone and Web encounters for your review.

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This section of eCW shows you the total number of lab orders currently listed in the Labs/Imaging window.

A red 'halo' around the "L" jellybean indicates that we have an item with approval needed.

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This section of eCW allows you to manage your virtual waiting room and telehealth visits.

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Click on the "Video call" icon next to your patient's name

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Navigating the Healow Televist through eCW

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Navigating the Healow Televist through eCW

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Start Televist / Patient Online Status Indicator

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Start Televist / Patient Online Status Indicator

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To begin the televisit:

1) Click on the “Start Televisit” button:

2) The Healow televist provider window opens

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If your patient has not arrived within a minute or two of their appointment time, it is important to send a Teams chat to the front desk (PCC's) requesting a reminder call to the patient to ensure adequate time to conduct a visit.

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1) Click on the red telephone icon

2) Click on Checkout

This will end the televisit and update the patient visit status to "checked out".

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▶️ Video: How to Enter a Patient's Progress Note in eCW

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▶️ Video: How to Enter a Patient's Progress Note in eCW

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Please see p. 19-28 in the Talkiatry eCW User Guide for more detailed info on how to document patient info in eCW!

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This computer system is the property of Talkiatry. It is for authorized use only. By using this system, all users acknowledge notice of, and agree to comply with, all related security and Acceptable Use policies. Users have no personal privacy rights in any materials they place, view, access, or t…

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▶️ Full Collection Library of eCW Training Videos

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▶️ Full Collection Library of eCW Training Videos

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Documents in the "D" jellybean may be documents scanned into eCW manually or received via fax and attached to the patient's chart.

To review your assigned documents:

1. Click on the "D" jellybean
2. Click on the patient's name to open the document
3. Check the reviewed box after reviewing the document
4. Click on OK when done

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You will receive Telephone and Web encounters in your "T" jellybean.

1. Click on the "T" jellybean

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2. Click on the patient's name
3. The Telephone Encounter window will open

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4. Click on Reply to Patient
5. The Send Message window will open

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Type your message to the patient in the message box and click Send.

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Click the "L" Jellybean to open the To Be Reviewed tab and display labs by:

Outstanding

Reviewed

To Be Reviewed

Future

By Patient

ALL

COPIES

For more information about ordering and managing labs for your patients, see p. 34 in the Talkiatry eCW User Guide

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When you click on the TV, the televisit summary will appear.

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If a patient is online in a virtual waiting room, the "TV" jellybean turns red.

If a patient is in the waiting room, a green dot will appear in the upper corner of the televisit summary.