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Specifically how it talked about maintaining creativity in the administrative setting. I believe everyone gets into a rut at work sometimes. Thank you for sharing. This serves as a reminder to stay on top of the administrative game by continued growth.  Lea Anne Roach

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Authentic leaders are seen as genuine, or "real." Authentic leadership is still forming as a theory, but more research has been done the past few decades due to people's insecurity in leadership and their desire to have leaders who are honest and "good" (Northouse, 2016). My current supervisor, Beth, whom I just started under a month ago, is a great example of an authentic leader according to Bill George's practical approach to authentic leadership.

George's model focuses on the different qualities an authentic leader has (or can develop). If a leader demonstrates these qualities or characteristics, they will be a more authentic leader and their followers will respond positively and the organization will benefit. There are five dimensions described by George, and each are associated with an observable characteristic: purpose and passion, values and behavior, relationships and connectedness, self-discipline and consistency, and heart and compassion (Penn State, 2017). Beth displays all of these.

Authentic leaders have a sense of purpose, knowing what they are about and where they are headed (Northouse, 2017). Purpose manifests itself as passion. Passionate people are interested in what they are doing, are inspired and intrinsically motivated, and care about the work they are doing (Northouse, 2017). About a month ago, the work at the office was restructured. A new unit was created for a specific part of our job. I was placed in that unit under Beth who was selected to lead. Beth demonstrates passion for this new job, as she shows she cares about figuring out the best way to accomplish the work, and spends a lot of time running reports and brainstorming ways to help the new unit succeed.

Secondly, authentic leaders have values, know what they are, and don't compromise on those values (Northouse, 2017). This quality manifests itself through the leader's behavior, authentic leaders acting in accordance with their values. Beth clearly values that work is does according to policy and in the best interest of our clients. She does not let people take shortcuts if they are against policy, and will not compromise the rules. I see her as a better leader because of this, compared to other supervisors I have dealt with that do not follow policy at all times.

Thirdly, authentic leaders build relationships with others and have connectedness with their followers. They are willing to share their experiences and listen to others' experiences, and are communicative with their followers (Northouse, 2017). Beth does this often, she talks to us about her work and personal life sometimes, and listens when we talk about our lives as well. She is open about what changes are occurring, the thought process behind them, and demonstrates respect of all of us. Because she connects with us, we respect her in return, understand what is going on, and are more committed to her goals and ideas.

The fourth dimension of authentic leadership is self-discipline, which gives leaders focus and determination: ability to focus on a goal, and move forward towards that goal even in the face of setbacks (Northouse, 2017). This is consistency. Self-disciplined leaders remain cool, calm, and consistent during stressful situations (Northouse, 2017). Beth has demonstrated this a lot in the past month. Implementing our new process has come with a lot of confusion, stress, and situations coming to light that need adjustments. Beth has consistently kept her cool and kept all of us on track. She stays focused, adjusts what needs changed, keeps us in the loop, and moves forward.

Finally, authentic leaders have heart, which shows in their compassion. They are sensitive to others' needs and are willing to help them (Northouse, 2017). Beth has done this by noticing when we are stressed about the process (it has caused our workloads to increase dramatically and deadlines to shorten immensely). She checks in with us as a group and individually to see how we are dealing with everything, and what she can do to relieve the stress. She seems like she is genuinely concerned about her followers' well-being and wants to alleviate as much as she can.

Overall, all of these qualities of Beth are what make her an authentic leader. Her passion, behaviors, ability to connect, consistency, and compassion are all inspiring. It is clear through these actions that she cares about her job, the work, how to accomplish it, and how to keep her followers happy, productive, and focused. We know that no matter how stressful or complicated this new process is, Beth has our back, wants to find the best approach to get the work done, and will help us genuinely. I wish more leaders would display this level of authenticity.

References:

Northouse, Peter G. (2016). Leadership: Theory and Practice (7 th ed.). Thousand Oaks, CA: SAGE Publications, Inc.

Pennsylvania State University. (2017). Lesson 12: Authentic Leadership. In PSYCH485: Leadership in Work Settings: Spring 2017. Retrieved from: http://psu.instructure.com.

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Five Characteristics of Authentic Leadership

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Authentic leaders are seen as genuine, or "real." Authentic leadership is still forming as a theory, but more research has been done the past few decades due to people's insecurity in leadership and their desire to have leaders who are honest and "good" (Northouse, 2016).

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Background

Organizational culture refers to the beliefs and values that have existed in an organization for a long time, and to the beliefs of the staff and the foreseen value of their work that will influence their attitudes and behavior. Administrators usually adjust their leadership behavior to accomplish the mission of the organization, and this could influence the employees' job satisfaction. It is therefore essential to understand the relationship between organizational culture, leadership behavior and job satisfaction of employees.

Methods

A cross-sectional study was undertaken that focused on hospital nurses in Taiwan. Data was collected using a structured questionnaire; 300 questionnaires were distributed and 200 valid questionnaires were returned. To test the reliability of the data, they were analyzed by Cronbach's α and confirmatory factors. Correlation analysis was used on the relationships between organizational cultures, leadership behavior and job satisfaction.

Results

Organizational cultures were significantly (positively) correlated with leadership behavior and job satisfaction, and leadership behavior was significantly (positively) correlated with job satisfaction.

Conclusions

The culture within an organization is very important, playing a large role in whether it is a happy and healthy environment in which to work. In communicating and promoting the organizational ethos to employees, their acknowledgement and acceptance of it can influence their work behavior and attitudes. When the interaction between the leadership and employees is good, the latter will make a greater contribution to team communication and collaboration, and will also be encouraged to accomplish the mission and objectives assigned by the organization, thereby enhancing job satisfaction.

Relationship between organizational culture and leadership behavior

Culture is socially learned and transmitted by members; it provides the rules for behavior within organizations [ 18]. The definition of organizational culture is of the belief that can guide staff in knowing what to do and what not to do, including practices, values, and assumptions about their work [ 19]. The core values of an organization begin with its leadership, which will then evolve to a leadership style. Subordinates will be led by these values and the behavior of leaders, such that the behavior of both parties should become increasingly in line. When strong unified behavior, values and beliefs have been developed, a strong organizational culture emerges. Leaders have to appreciate their function in maintaining an organization's culture. This would in return ensure consistent behavior between members of the organization, reducing conflicts and creating a healthy working environment for employees [ 20].

Hypothesis 1- Organizational culture is positively correlated with leadership behavior.

Relationship between leadership behavior and job satisfaction

Job satisfaction has been associated with nurses who perceive their managers as supportive and caring. A supportive manager shares values, believes in a balance of power, and provides opportunities for open dialogue with nurses [ 21], which in turn reduces the chances of internal conflicts. This type of leader is successful in his or her role and is supportive and responsive to clinical nurses, thereby preserving power and status within the hospital system. Such leaders are valued throughout the organization and have executive power to do what they see as necessary to create a positive environment for nursing [ 22]. Accordingly, they have a measurable effect on the morale and job satisfaction of nurses [ 23].

Hypothesis 2 - Leadership behavior is positively correlated with job satisfaction.

Relationship between organizational culture and job satisfaction

Organizational culture expresses shared assumptions, values and beliefs, and is the social glue holding an organization together [ 24]. A strong culture is a system of rules that spells out how people should behave [ 25]. An organization with a strong culture has common values and codes of conduct for its employees, which should help them accomplish their missions and goals. Work recognition and job satisfaction can be achieved when employees can complete the tasks assigned to them by the organization.

Hypothesis 3 -.Organizational culture is positively correlated with job satisfaction.

The measurement of organizational culture, leadership behavior and job satisfaction

A structured questionnaire was compiled based on similar studies published in international journals [ 26, 27]. Twenty-three factors regarding organizational culture were taken from Tsui et al. [ 26], a study based on two groups of MBA students from two universities in Beijing, China. Our research was focused on clinical nurses in hospitals; therefore, refinements were made to the questionnaire designed by Tsui et al. [ 26] to cater for our particular research objective. The study invited three directors or supervisors from the medical center to validate the questionnaire. Lastly, there were 22 questions in the organizational culture section.

Thirty items regarding leadership behavior were taken from Strange & Mumford [ 27], and the questions structured using this literature. However, the proposed test was not empirically studied. Nurses from hospital A were used as a pilot study sample. Four question items were deleted to improve the validity of the questionnaire: "People will have an extreme reaction to the leader"; "Followers will sacrifice themselves for the leader and/or the leader's vision"; "The leader is motivated by the accomplishment of his vision"; and "The leader will take into account the needs of the organization in his decision making."

Vroom [ 28] classified job satisfaction into 7 dimensions: organizational, promotion, job content, superior, reward, working environment and working partners. We took into consideration that nurses' salary increases are based on promotion. Furthermore, a large number of variables in organization culture and leadership behavior were covered by this research. To prevent too few number nurses from responding to the questionnaires, we asked only 4 job satisfaction dimensions out of a total of 12 items: job recognition, reward and welfare, superior and working partners.

Study Design

A cross-sectional study was conducted in two hospitals in Central Taiwan.

Data Source and Analysis

We employed self-administered questionnaires to collect research data. Data was collected between October 1 and November 30, 2008. We selected 2 hospitals as our sample target and appointed a designated person at each to issue questionnaires to employees. The number of questionnaires issued depended on the designated person. The questionnaires were completed voluntarily by all respondents. During the research period, there were 325 nurses in hospital A; 100 questionnaires were distributed, and 57 valid questionnaires were returned. In hospital B there were a total of 572 nurses; 200 questionnaires were distributed, and 143 valid questionnaires were returned (total return rate 66.7%).

Of the subjects, 99.5% were female, 83.5% single or never married, 35.5% had a tenure at the hospital of 1-2 years, and 45.0% had had a college-level education. The majority of employees at the hospitals were general nurses (89.5%), and the average age was between 21 and 30 years (82.5%)(see Table ).

All data were analyzed using the SPSS 17.0 software package. Cronbach's α coefficient was used to assessed the internal consistency reliability of scales. To explore the factor construct of scale, a series of exploratory factor analysis (EFA) were employed. Correlation analysis was used to test for the relationships among subscales of organizational culture, leadership behavior and job satisfaction scale. Finally, a series of regression analysis were used to identify the proposed hypotheses. For H1 and H3, two sets of simple linear regression were used to assess the association between independent variable and dependent variable. For H2, hierarchical regression analysis was used to assess the independent association between leadership behavior and job satisfaction after controlling for the effect of organizational culture. Partial R 2 (Δ R ²), F test and standardized regression coefficient ( β) and their test statistics ( t value) were reported in all regression analysis.

Measurement

Given the latent character of the variables considered in the study, we used multi-item, 5-point Likert-type scales (1='strongly disagree' and 5='strongly agree'). After reliability analysis, the Cronbach's α of the organizational culture scale was 0.958 (22 items). The Cronbach's α of the leadership behavior scale was 0.966 (26 items), and for job satisfaction 0.855 (12 items).

The questionnaires used exploratory factor analysis. We extracted 4 factors from the organizational culture via principal component analysis, used the Varimax of the rotation method, and named them: employee orientation, customer focus, emphasizing responsibility, and emphasizing cooperation. We extracted 4 factors from leadership behavior and named them: leader's encouragement and supportiveness to subordinates, leader giving subordinates a clear vision and trust, leader's behavior is consistent with organization's vision, and leader is persuasive in convincing subordinates to acknowledge the vision. We extracted factors for job satisfaction and called them: working partners, rewards and welfare, superior and job recognition.

Descriptive statistics

The average score for organizational culture was between 3.73 and 3.19, but the highest score was 3.73: "satisfying the need of customers at the largest scale." The second highest score was 3.68: "the profit of the customer is emphasized extremely." The lowest score was 3.19: "concern for the individual development of employees" (see Table ).

Table 2

Dimensions

Items

Mean

Standard Division

Factor Loading

Rotation Sums of squared loadings
total

Percentage
of variance explained (%)

Percentage of cumulative variance explained (%)

The average score for leadership behavior was between 3.77 and 3.42, where 2 items scored the highest score at 3.77: "the leader will act accordingly with a certain 'vision' that specifies a better future state", and "the leader will behaviorally role model the values implied by the vision by personal example". The second highest score was 3.69: "the leader will use positive rewards and reinforcement with his followers." The lowest score was 3.42: "the leader will try to persuade those who disagree with his vision to agree with it" (see Table ).

The average score for job satisfaction was between 3.84 and 2.56, where the highest score was 3.84: "to certain people my work is extremely important." The second highest score was "I am satisfied with how colleagues communicate with each other in the office." The lowest score was 2.56: "I am satisfied with my salary as I have less workload compared to other employees in other divisions" (see Table ).

Inferential statistical analysis

In relation to the 4 dimensions of organizational culture (employee orientation, customer focus, emphasizing responsibility, and emphasizing cooperation), the 4 dimensions of leadership behavior (leader's encouragement and support to subordinates, leader giving subordinates her/his clear vision, leader's behavior is consistent with the her/his vision and leader is persuasive in convincing subordinates to acknowledge the her/his vision), and the 4 dimensions of job satisfaction (working partners, rewards and welfare, superior and job recognition), variable analysis was carried out. The results of the analysis showed that only 2 dimensions from "leader giving subordinates her/his clear vision" and "behavior consistent with her/his vision" and "reward and welfare" under the job satisfaction were not significantly correlated, whereas the other dimensions showed significant correlation. The results also showed that organizational culture, leadership behavior and job satisfaction were positively associated with hypotheses one to three, which were supported (see Table ).

Table 3

Table presents the results of several regression analyses. H1 was supported, as organizational culture was positively associated with leadership behavior ( β = .55, p < .001). H3 was also supported as organizational culture was positively related to job satisfaction ( β = .66, p < .001). Finally, H2 was supported as the partial regression coefficient of leadership behavior reached statistically significant ( β = .33, p < .001) after controlling the effect of organizational culture. The unique variance explained attributable to leadership behavior was 8% (Δ F = 30.58, p<.001) independent of organizational culture (see Table ). The association among there three main variables was illustrated as Figure .

Table 4

Research limitations and future research

Since a wide range of variables were included in our study, only a limited number of clinical nurses were interested in participating. Furthermore, only 2 hospitals were involved in this research; therefore, it is proposed that in view of the response rate, future research should consider adjusting the research variables.

Organizations face challenges in the external environment and changing internal context, and leaders will alter their behavior to adapt to these environment changes. Therefore it is proposed that longitudinal research methods can be adopted in future investigations into how changes in organizational context impact on leadership behavior. Will these changes create a brand new organization culture? And how will these changes in leadership behavior influence employee behavior and their contribution to the organization?

Administrators usually adjust their leadership behavior in order to reach the organizational goal. It is proposed that future research can explore the type of leadership behavior that will shape a particular culture within an organization. Thus, administrators can achieve the objective of shaping a new organization culture by adopting different leadership behavior training programs.

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Relationship between Organizational Culture, Leadership Behavior and Job Satisfaction

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Organizational culture refers to the beliefs and values that have existed in an organization for a long time, and to the beliefs of the staff and the foreseen value of their work that will influence their attitudes and behavior. Administrators usually ...