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In your sector what do you see as the next “big” technology in the next two years? (please include your name)

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In your sector, what do you see as the next move in learning and education models in the next two years? (please include your name)

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In the Ontario College system there has recently been a move to change our learning models in a way that will better prepare students for the workplace. In particular this means a focus on expanding Experiential and Work-Integrated Learning opportunities for students.

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In post-secondary education, I see simulations such as Virtual Reality activities expanding significantly over the next two years. I foresee simulations assisting with the provision of experiential learning in sectors where providing Work-Integrated learning opportunities like co-ops, internships and placements is not possible.

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At BCIT we

Include more work integrated and experiential learning elements,

Focus more on classroom project-based learning (PBL),

Move most of the web related programs to the direction of BYOD – bring your own device instead of providing the technology,

More investment into virtual reality technology, into simulations,

Create collaborations between institutions and companies (like BCIT and Microsoft for VR education),

Move into the directions of continuous formative assessment instead of the classic midterm / finals,

Bootcamp style learning, hackathons...

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Focus (and hopefully stipulated regulation) on fully accessible web solutions.

Static website generators (for smaller websites.)

Even more process automation and more JavaScript Libraries (:-()…

Progressive web apps (web applications that can appear to web users like a mobile application but are truly web pages or websites. They take advantage of the web browsers’ features but deliver an app-like user experience.)

Chatbots (computer programs which have conversations with us either via text or auditory method, allow a website to have a 24/7 contact point without maintaining a 24-hour customer service department.)

Push notifications with websites once a user enables push notifications (the benefits are higher engagement without the additional cost of creating a mobile app to replace a website.

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This question is difficult to answer right now, perhaps the reason I am perusing this degree. It feels as though technology has come at us fast and furious in education and that we need to take a little pause and ensure we are offering the proper forms of technology that will be meaningful during instruction and student learning. My guess is that technology will be mandatory in a full form of curriculum (not just supplemented or an elective) to ensure student and teachers are prepared for our digital world.

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I feel certain that high schools will have to have at least some portion of their curriculum online. This will help prepare the students for post secondary education and for the work force. It would be a shame to move that way fully; however, it should be at least an introduction to what their education options are in the future.

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Over the next two years, I see online classrooms such as Moodle and Google classrooms being implemented more. I also imagine that apps and cellphones will be even more integrated within our classrooms. For the online portion, I expect the virtual reality to be the next big tech.

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Videos, Virtual Reality and Mixed Reality

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Videos, Virtual Reality and Mixed Reality

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The classroom isn’t the only place people learn. 360° cameras are quite accessible and affordable these days, and that modern-day oral tradition, the YouTube tutorial, has very much taken to them. The immersion and sense of presence added by the new technology makes them more effective than ever before.
AR, VR, and MR offer new opportunities to create a psychological sense of immersive presence in an environment that feels real enough to be viewed, experienced, explored, and manipulated which would otherwise be impossible or difficult in the physical sense. These technologies have the potential to offer new possibilities of learning by giving everyone access to immersive experiences that were once restricted to relatively few learners.

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I think there is going to be more choice in education, which means that there is going to have to be more flexibility. As our world in getting smaller, we are offering our students more choices so they can study what interests them. To do this, we are going to need a more blended or online platforms, and allow for more open teaching methods.

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Some training areas still lacking adequate investment

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Some training areas still lacking adequate investment

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While we look forward to integrating more engaging, on-demand, adaptive and experiential learning to better prepare our workforce, we are still faced up with challenges in persuading our stakeholders in investing in new training technologies. Workplace learning professionals are yet to measure effectively reasonable return on (training) expectations (ROE) as opposed to be perceived predominantly as a cost center.

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I think that we will see the use of Holograms in distant education and blended teaching deliveries over the next few years. I know it is being tested out in secondary education environments already, but I think it will become the new normal.

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More choices and increased accessibility

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More choices and increased accessibility

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I think that over the next few years more Colleges and Universities will move to a more online model over a face to face model of instruction. Students are more and more financially squeezed and affordability and accessibility of education may only be possible through distant education .

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Next big technology in the next 2 years.

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Next big technology in the next 2 years.

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In the financial services sector the biggest change in technology will come from internal and external threats and opportunities.  As we see a rise in bitcoin and blockchain we need to expedite and adapt to the impacts it has on our industry.

As well as BIG DATA and how we take that data and use it to grow our share of wallet.  How do we use that BIG DATA to serve our members and help them simplify and thrive in their financial lives.  I also see artificial intelligence gaining momentum and we must start to think how and what will this mean to our face to face trusted advisors from tellers to investment reps to lenders.  Are we going to see the virtual space of banking from online banking to apple pay to automation in deposits and withdrawals, robo-advisors for investments to online lending through an auto adjudicating system shut down branches or at least make us re-engineer the new concept branches.

As these changes transform and disrupt our credit union space, we need to come up with how learning can support the new roles, new branches and new member experiences in 2 years.

Dorothy Sidhu

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Next big technology in the next two years

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Next big technology in the next two years

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By far the next big technology that I think trades training will see is virtual/augmented reality. It will be beneficial for the students to actually be able to see real life examples and see how they react in different situations. This is already being used in industry for testing systems out before they are built. It is only a matter of time before it is adopted into the class room

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Next move in learning and education models in two years.

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Next move in learning and education models in two years.

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I see much more open source learning that employees may gravitate to learn basic foundational knowledge and skills for example Office 360 or Excel.  I see more social platforms that will compliment social learning, such as YAMMER or even ASANA!  I also see more self-directed learning with more advanced technology in place for learning such as submitting your own role play or video/audio play demonstrating a particular skill.  As well as more micro, not generic and accessible through many technological devices.

I would see learning needing to be more agile and okay with the rapid change of our organization and industry, so having more ability to analyze, design, develop and implement quickly.

I see more emphasis in the social and on the job space and how we in learning and development support that as well as the formal learning.

Dorothy Sidhu

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Up until recently most trades training has been a face to face model. I believe that as technology progresses we will see a more blended model adopted. There is no getting away from hands on training and there is a lot of value in face to face . Lectures could be done via online video and assessment could be done online as well. Some trades schools are experimenting with this model and in my opinion we will see more and more schools adopting this.

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A move towards the development and refinement of technology that takes into account the different ways in which people learn and how age impacts learning.

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Expect to see a move towards greater strides taken by private-over-public sector education than ever before.  A Tale of Two Cities approach to education: watch for more home schooling assisted by distant learning methods versus an increased public demand for a return to an apprenticeship-style over (the current) academic-style learning model.

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My sector has been working for the last 3 years to get our HIFIS (Homeless Individuals and Families Information System) from a silo'd site specific data base to a web based system that connects agencies and organizations who serve the homeless population.

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Most of our Health and Safety training is delivered online and our next move in learning is a digital learning platform that is sector specific and incorporates a community of practice.

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The next big technology isn’t the most innovative idea, however it is a groundbreaking in its influence. In the Padlet Activity #1 I spoke about the Alberta wide Electronic Medical Record (EMR). Currently, individual clinics and practices are using different EMR systems based on cost, convenience, preference etc. Primary Care Networks (groups of specialty care practices, family practices, and walk-in clinics) have formed and have begun using the same EMR systems. This is a step in the right direction however, does not address the problem that many of these system cannot communicate to each other. Therefore, if you go to a walk-in clinic and get put on a new medication, your family doctor will be left uninformed. This puts the responsibility on the patient to inform his/her doctor, which may be difficult if the patient cannot speak or is unconscious. The latest technological innovation in the health care industry in Alberta is the development of a universal EMR system. It’s not incredibly new and innovative, yet being able to implement a new EMR system in every clinic and hospital across the province is no small undertaking and has been in plans for years.

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As Jessica had posted, I agree that simulations will be expanded. Currently, our nursing program has a simulation centre with mannequins that react like a real human. Professors have mentioned that some hospitals have implemented AI technology, thus we will have to do some catching up

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In our dental departments, the next move would be to integrate more blended learning or online learning models. Currently, we are finding that there has been an increase with the number of students, but lack of space in the physical building.

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Many online modules in the health sector come out as the research is completed unless there is an emergency. Shortly after the popularization of Fentanyl hit there was a severe need for Naloxone Kits and Naloxone training. Very quickly we had to connect with the subject matter experts and develop in-person classes as well as online modules. Outside of these emergency situations and the researched areas we develop education modules on access to care and continuity which helps ensure that patients get appointments when they need them, shorten wait times, and allow for consistent care from professionals who know your personal health background.

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Online Delivery and Online Collaboration 

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Online Delivery and Online Collaboration 

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In my sector, I think the next big move for learning and education will be changing from traditional type of delivery, physically in class, into online delivery. When I taught at high school, teachers have started to use social network or smartphone apps to engage students more in learning. Such social network platform or Youtube Channel have also become the virtual classroom for teachers to design and deliver their materials to students.

When I worked as teaching assistant in distant learning courses at the university in Taiwan, many courses are now available for blended delivery. Despite the fact that there's still limitation of technology and tools we used, the feedbacks and reviews were positive and constructive for distant learning courses, making more and more fully-online or blended delivery courses available for students. The way instructors prepare their teaching materials will also change accordingly.

On the other hand, another big move is the collaboration platform. It's common that students are using those collaboration platforms such as google docs and slides to work on their group projects. However, for now this is mostly still among students in same class or same school. One important breakthrough will be more and more cross-departments or cross-schools courses, projects and competitions available for students to experience.

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In my sector, high school education, the next big technology will be interactive digital learning platform such as moodle for students to learn without the geographic and time constraints. The digitalized school education will also create more motivation and interaction for student to learn. So far some teachers have tried to design more visualized and engaging learning materials for students such as videos or animation of Western or ancient Chinese history as well as English learning materials.

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I have seen a trend in post-secondary to try to include more online technology that helps to allow for more blended learning. I think in our college we are much more likely to see more technologies that allow for better virtual group work. With the limitations of our current LMS systems I believe that better technology will be introduced to make up for what they are currently lacking.

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I think that to go along with my other answer that the next big move in learning and education is likely a move to more blended online education. Along with this blended model that allows less in class work I believe there will be a focus on micro credentialing and more direct focused learning. By this, I believe that education will be looking at the outcomes and determining how each of these outcomes could contribute to more specialized learning.

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MALAT Timeline Padlet Activity 2

1.    In the hospitality sector what do you see as the next “big” technology in the next two years? (Please include your name)

To keep up with the market demands in the hospitality sector, guests no longer require simple space, a place to lay their heads down when travelling. Today’s guest demand and have a need for technology, as well as, hotel and resort operations, relying directly on IT’s expertise.  Service automation replaces the human interaction providing remote check-in/out and simply order room service from their device. The benefits of this technology, it frees staff up in order to complete other duties as required.

Some of today's guest prefer to use their mobile device to access their room, which is replacing the guest room door key. This simple app is evolving and providing added security and a history of whom is coming and going at specific timelines. Guest accusing staff taking missing travel essentials provides a history who entered the room. At times it highlights the guest was the only one coming and going from their room. They simply forgot items at home, assuming items were taken from trustworthy associates.

I see a need for virtual training for the service sector. Servicing guests in a five-star resort is achieved through many years of experience, and continuous service training. Creating a virtual five-star training program allows the associates to learn from their mistakes through the virtual training and not in front of their paying guest. It is all about exceeding the guest expectations. This allows for consistency in standards being met, and this creates buy-in from guests, and stronger relationships are developed. Advancing technology assists in a property to become the market leader of choice.

Just my thoughts, Rachelle Williams

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I feel the hospitality industry is moving towards an online and digital learning platform. Designed for all types of learners. This will not replace the traditional face-to-face service training. To anticipate a guest need, to trained through the verbal and mostly non-verbal. Face to face training embraces the emotional intelligence in refining one's knowledge, skills and abilities. Self-directed learning can be designed for those associates working through a rigid succession plan, meeting weekly, monthly and annual training expectations.

Just my thoughts, Rachelle Williams