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This week will be the fifteenth and my last week of internship at IJ pharmacy. Today I assisted some of the customers to buy their medicines and helped my colleague at payment counter. Besides, I also did the ibt  for other branches and also send email to those branches. Then, I was responsible to tie up ten stripes of Metformin tablets together so that it will be easier  when customers want to purchase. Lastly, I did the closed counter and also the backup process.

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This morning me and my other colleagues helped to restocked all the mineral waters, adult diapers in the shelf and arranged it neatly. Then, i also have done the Purchase Return (ibt) for other branch, printed the PR sent to our branch from email and photocopy the bill given by the Zuellig Pharma. Lastly, I also assisted customers who need help in buying things.

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Day 30 (18.3.2019)
Fifth week of internship started with evening shift from 1pm to 10 pm. Today i have been asked to restock the finished items. One of the item was Pu Yao Jing from Ecolite  Biotech Manufacturing Sdn. Bhd. Pu Yao Jing is an excellent tonic formulated with quality natural herbs. Pu Yao Jing  is a mild health tonic with no alcohol content and cane sugar, and thus it is suitable for breast feeding mothers, children above 7 and people who allergic to alcohol. The benefits of Pu Yao Jing :-

Strengthen the body and the waist

Nourish and darken hair

Relieve aches in the waist and knee

Waist strengthening

Improve blood circulation

Relieve numbness of hands

Gentle on the stomach

Relieve muscles stiffness

Other than that, i have been asked to do the new price tag for some of the promotion items to be placed in the payment counter.

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-Started my first day of internship at IJ Pharmacy Taman Molek. I have two shift morning and afternoon. Today I got the afternoon shift from 1pm to 10pm. First of all, i was introduced and welcomed by other staffs who were working there. It was indeed a great day to start working with my boss Ms. Chang Sam Yee who were explaining about my working scope and marketing strategy done by the pharmacy to promote their products to customers.

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Day 1 (17.2.2019)
One of the staff in IJ Pharmacy did the fingerprint scanner for me thfirst day. Whenever I enter the work or before and after rest hour I need to do this fingerprint first and note the time in the paper provided. One of the latest innovation to track employee hours is a biometric fingerprint scanner. Because of its ability to use distinctive attributes to identify employees, this is one attendance solution that is here to stay. Everything related to clocking in and out over the years is simplified in this one system.

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Day 2 (18.2.2019)
Today I got morning shift from 9am to 6pm. My work colleague Xin Er teach me how to do the price checking after the stock reached from warehouse to the pharmacy. There is a calculation we need to do and checked in a system to identify latest price that confirmed by the hq before we display in the rack.

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Today I have learnt new things which the purpose of place the items infront of counter and what are the things we need to done to attract customers to buy this products. This is also one of the marketing strategy done by the IJ Pharmacy Taman Molek. Other than that, I have learnt to do the receipt for the customers who do the special orders from their respective home. First, they will send the list of items which they want purchase privately to our pharmacist then they will bank in the money. All the ordered items will be keep for customers in Pharmacy and they will come and collect the items with the receipt.

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Today my working hours starting from 9am to 6pm. This morning i learn to write the record of purchase items in a book that had prepared. Every morning staffs need to specifically record the items that the customers bought the day before with their name, address, ic number, the quantity they bought and the balance item left in pharmacy. This record book purposely for the medicine contains pseudoephedrine and dextromethorphan. Pseudoephedrine is a decongestant that shrinks blood vessels in the nasal passages. Dextromethorphan and pseudoephedrine is a combination medicine used to treat cough, stuffy nose, sinus and chest congestion caused by allergies. There are many reasons to record the buyers information so that any problems associated with significant increase in the use and abuse of psycho stimulant drugs, commonly known as amphetamine- type substance. It was thought that increase in the drug overdoses, hospital admissions, illegal laboratory seizures and related crime problems stemmed for pseudoephedrine being used to make illicit stimulants such as methaphetamine and ecstasy.

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Today me and my other work colleague Madinah arrange all the items in rack neatly and check the price of the items whether the price and the item displayed are same or not. This is done to make sure when the customers want check the items they want to purchase is correct and make their work easier where they no need bring the item to counter to ask for the price.

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This morning my work colleague Wawa teach me the steps to use blood pressure monitor and the way to check for customers. There are two terms called which are Systolic BP (mmHg) and Diastolic BP (mmHg). The top number exerts while beating (systolic pressure) and the bottom number is the amount of pressure in the arteries between beats (diastolic pressure). The numeric difference between our systolic and diastolic blood pressure called the ‘pulse pressure’. According to the Eight Joint National Committee (JNC 8), ACC and AHA Guideline 2017, the normal blood pressure range should be 120/80mmHg which can be classified as ‘optimal’ ; blood pressure between 130/85 and 139/89mmHg are classified as ‘high’ which is hypertensive.

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Today my working hours starting from 7am until 4pm. This early morning I learn to do stock take process with my branch manager Miss Nurul and other 3 staffs
Stock taking or inventory checking is the process of counting, weighing or otherwise calculating all items in stock and recording the results.
The main reasons for doing this are as follows:
• To ensure the accuracy of the stock records.
• To verify the value of stock shown in the balance sheet by physical confirmation and value your
stock in terms of cost and potential sales.
• To detect wastage or pilfering at an early stage and put in place processes to reduce and or
eliminate.
• To reveal any weakness in the system for the supervision and control of stock. i.e. eliminate
over- stocking and /or under-stocking.
The size and number of surpluses and deficiencies revealed by stocktaking will give you a good measure of the efficiency of the storekeeping, control and procedures in general.

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Starting my 2nd week of internship with evening shift from 1pm to 10pm. Today we continue doing with stock take process for the over the counter (otc) products. Meanwhile I also learn to check the stock when it arrive to our pharmacy from the pharma company. In addition, my branch manager miss Nurul teach me to calculate the total payment of credit card for close the counter or account for that day At night.

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Day 10 (26.2.2019)
This Tuesday my working hour started from 9am to 6pm. The task that I have learned was to check the sales invoice / delivery order that we received from the hq to our branch in Taman Molek. First, we need to check whether the quantity of the item received are correct either in box, bottle or set. Then, we need to identity and write down the expiry date of the product. Lastly, the person who checked need to write their name for finished the process.

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My off day☺️

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Day 11 (27.2.2019)
This morning I went to Affin Bank to change some amount of money to RM 1 for use in counter. Then, my work colleague Wawa teach me about the payment process which are how to check the price when customer ask, find code and many more things related to counter. In the computer system as for F1 means find code, F2 for quantity, F3 for unit price, F4 for discount, F7 for find members, F6 for find item, F10 for promoter and F12 for payment either for cash or credit. Then, I have been train to do the payment process in the cashier. I found it has been a challenging thing to me as it was my first time doing the cashier work that involve with money and I was super nervous. As the saying goes practice makes perfect I often need to do the work related with it to do better next time.

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Day 12 (28.2.2019)
I took off because my cousin passed away.

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Day 13 (1.3.2019)
Today I got morning shift from 9am to 6pm. I have been taught to track the blood glucose level using the blood monitor machine. This is a test to measure the amount of sugar (glucose) in our blood.First and foremost, before we can measure the person should in Before we test blood glucose, we must read and understand the instructions for the meter. In general, we prick a finger with a lancet to get a drop of blood. Then, place the blood on a disposable "test strip" that is inserted in the meter. The test strip contains chemicals that react with glucose. Some meters measure the amount of electricity that passes through the test strip.According to the American Diabetes Association (Standards of Medical Care in Diabetes – 2017.  Diabetes Care, January 2017, vol. 40, Supplement 1, S11-S24) the blood glucose levels for an adult without diabetes are below 100 mg/dL before meals and fasting and are less than 140 mg/dL two hours after meals.People with diabetes should consult their doctor or health care provider to set appropriate blood glucose goals. In addition, I also help my work colleagues to collect all the empty boxes, papers and plastic bottles to sell to the collector.

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Day 14 (2.3.2019)
It has been two weeks since internship started for all 4th year students. Today morning our branch manager miss Nurul spent her time to teach me and my new work colleague about over the counter (otc) products. For the example the types and uses of wound dressing products like antiseptic, plasters and burn aid creams specifically for wounds, cuts and also for minor burns.

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Day 15 (3.3.2019)
My off day.

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Day 16 (4.3.2019)
Third week of internship started with evening shift from 1pm to 10pm. Today I have been asked to check the stock arrived and write its expiry date in the bill/receipt that we received. Then, I have restocked the finished items in the pharmacy and helping customers to take the medicine that they need to purchase.

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Day 17 (5.3.2019)
My morning shift started from 9pm to 6pm today. For every Monday and Tuesday there will be promoters came to promote their brand products to the walk in customers. Today the blackmores promoter Ms lee explain about the blackmores products and it’s benefits to me.Blackmores are passionate about natural health and inspiring people to take control of and invest in their wellbeing. They develop products and services that deliver a more natural approach to health, based on their expertise in vitamins, minerals, herbs and nutrients. The supplements come out from pregnancy vitamins, fish oil, to multivitamins, magnesium and probiotics which were very high quality, No 1 products and brand from Australia.

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Day 18 (6.3.2019)
It has been 18 days since i started my internship in IJ Pharmacy. Today I have been taught about the strategics to promote the short expiry products. We need to identify the short expiry products time to time so that it can be sold within its expiry date. So for today i do the temporary price tag for the Scotts DHA Gummies and place it in front of the payment counter so that it can attract the customers when purchasing other items and we will also explain the benefits of consume this product to the customers who have kids. Besides that, i also assist customers who need help in buying the items

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Day 19 (7.3.2019)
Today my working hour started at 9am to 6pm. This morning we received stocks from the warehouse. A receiving procedure is needed to properly inspect all incoming goods, mark them with tags, and record them as having been received. Upon receipt of a delivery, match the received items to the description stated on the accompanying bill of lading, as well as the description on the related purchase order. Me and the other staffs started to check the received items to the description stated on the bill to match the bill provided. It has been truly a new and challenging experience for me.

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Day 20 (8.3.2019)
In this morning i learnt the steps done when we received stocks directly from the pharma company. Today, we received a carton of Zyrtec -D tablet from Zuellig Pharma. After we received the items i checked the stock so that it matches the bill provided. Then, i record it in the book provided according to the invoice date, supplier name, supplier PI No and the remarks. Besides that, Miss Nurul explain the process they do when there is error in the bill and the amount of products that not matched with the bill they received for warehouse.

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Day 21 (9.3.2019)
Today for the first time i was checked the blood sugar test for a customer. I was very nervous to do this task but my working colleague assist me in many ways. Besides that, i also do the price check for the stock we received on 7.3.2019 in the system. It takes almost 2 hours for me to finish this task where i need to carefully calculate one by one item in the bill before i handed over for the manager

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Day 22 (10.3.2019)
My off day.

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Day 23 (11.3.2019)
Starting my fourth week of internship at IJ Pharmacy from 1pm to 10pm. First task for today is to pack the mask in a packet so that customers who need in a small quantity can buy this packet as the one box of mask consist of 50 pcs and some customers don't need that much. After that, Ms Nurul asked me to learn the steps to use the ear and head  thermometer so that it can be useful for me to explain to the customers when they want to buy it.

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Day 24 (12.3.2019)
In this morning shift after doing the sweeping, moping  and all the other cleaning process i started to check the finished items in the rack. Then, me and my other work colleague restocked the items in the rack. Moreover in the evening there is an inspection from the Johor Bahru Pharmacy enforcement division (Bahagian Perkhidmatan Farmasi Johor)  to our pharmacy. The inspection on premises dealing with poisons and controlled chemicals are carried out by Drug Enforcement Officers. Inspections are done to ensure that all license holders abide by the Malaysian laws on Poison Act 1952 and Sale of Drug Act 1952. Inspection is carried out on all registered premises including clinics and private hospitals to ensure that all poisons are handled, transacted and labeled properly for the safety of the public. It is also to ensure that the medicines containing poisons are only to be supplied by doctors and pharmacists. Besides that, inspection on unlicensed premises, premises selling traditional medicine, grocery store, stall, night markets, direct sales premises, beauty salons and other related premises are also carried out. This is to ensure that there is no illegal handling or distribution of scheduled poisons in unlicensed premises. Apart from that, this unit also coordinate audit on controlled substance and controlled medicines.

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Day 25 (12.3.2019)
Since morning we have been very busy with packing and selling the mask to the customers. I also helped my boss Ms Chang to bring the stock (mask) from the nearest store which is Magic Boo as the demand for the mask was increased due to an illegal chemical dumping took place along the Kim Kim River in Pasir Gudang, Johor. As Pasir Gudang is very near to the this pharmacy everyone were very panicked and started to buy the 3 ply mask and N95 mask. Meanwhile, i also restock some of the finished items in the rack whenever there is no customer coming to the pharmacy.

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Day 27 (15.3.2019)
In This morning shift we received 30 cartons of stocks from warehouse. My task for today is to  check the inventory received according to the bill. I need to open each carton, check every single item and record it's expiry date in the bill provided. First, i have to ensure the delivery has come to the right place by matching the details on the Consignment Note to the purchase order. The purchase order should also be used to check that each item matches the description and quantities ordered. Generally, the boxes or cartons will have a description of the item and quantities of its contents. Then,

ensure record the following for each new delivery:

• The date and time goods arrived
• The name of the delivery partner and driver
• Check off quantities and description of goods against purchase order
• Note any discrepancies
• Names of the personnel who performed these checks

Maintaining accurate reports is essential for accurate bookkeeping as well as resolving any disputes that may arise in the future regarding the items or supplier.
If there is no purchase order or record of the order, check with supervisor or purchasing department before rejecting the goods.

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Day 26 (14.3.2019)
Today i continue with the checking the over the counter (otc) product stock that we received yesterday. I also need check for signs of breakage or faults, and ensure all items are as described on the purchase order. If any damaged items are found in the delivery, record the extent of the damage on the consignment note and immediately notify the supplier with details of the issue to discuss the next steps. Besides in evening i help my other work colleagues to carry the empty boxes, papers, plastic bottles to sell it to chinese uncle to recycle it and cleaning the store as well

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Day 28 (16.3.2019)
Today Ms Nurul give me a task that is to check the price in a system for the stocks we received on 15th March. In the afternoon, me and my other work colleagues need to remove all the old price display in the rack, cut the new price that printed in a paper by Ms Nurul then, display the new price tag in front of the items and arrange neatly in the rack. Most of the time pricing might not be as glamorous as promotion, but it is the most important decision a marketer can make. Price is important to marketers because it represents marketers' assessment of the value customers see in the product or service and are willing to pay for a product or service.

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Day 29 (17.8.2019)
My off day.

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Day 31 (19.3.2019)
In this morning shift 3 box of over the counter product (otc) arrived from warehouse. I have been asked to check all the items that we received whether it was correct quantity according to the bill and its expiry date. Moreover,  i cleaned the dust of every  product arranged in the rack. I also helped my colleagues to cut the new price list and displayed it the rack.

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Day 32 (20.3.2019)
Day 32 of internship started with updating the Poison C book and Pseudoephedrine record book. Today we received Zyrtec-D medicine from Zuellig Pharma Company. So i have to record it in the direct receiving book. In addition, we also received 40 cartons of stock from warehouse where i need to check the quantity of stocks that we received were correctly sent to this Molek branch and write its expiry date in the bill we received.

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Day 33 (21.3.2019)
This morning, my branch manager Ms.Nurul taught me some of the basic painkillers in pharmacy.
1.Synflex
Synflex. Synflex contains naproxen, which belongs to a group of medicines called non-steroidal anti-inflammatory drugs (NSAIDs) used for relieve pain from various conditions such as headache, muscle aches, tendonitis, dental pain, and menstrual cramps. It also reduces pain, swelling, and joint stiffness caused by arthritis, bursitis, and gout attacks.
2.Ponstan/Pontalon
These medicines work by relieving pain and inflammation.
3.Beafemic
This medicine used for the short-term treatment of mild to moderate pain from various conditions. It is also used to decrease pain and blood loss from menstrual periods.

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Day 34 (22.3.2019)
Today i have been asked to check the price in the system for the received stock on Wednesday. I been also checked and restocked the finished items in the rack. Apart from that, i arranged the stock in the cupboard and list down the items in a paper then paste it inside of the cupboard to know what are the items that i arranged in that particular place. This will help other staffs to identify what are the items placed it in that cupboard and it will be very easier to find the items restock when the item finished in the rack.

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Day 35 (23.3.2019)
Public holiday off (Birthday of Johor Sultan).

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Day 36 (24.3.2019)
My off day.

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Day 37 (25.3.2019)
Starting my new day updating Poison C book. After that, i helped to restock the finished items and arranged it on the shelf. Today we received an order which we have to mix the Econazine, Dermosol and Uniflex cream for the medical purposes. My work mates and me helped to cut those cream and placed in the storage bottle before hand it to the customer.

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Day 38 (26.3.2019)
Started my 38th day of internship by checked all the shelf and restocked the finished items. Today I have been taught to do the price tag for the items on the shelf by Ms Nurul. First, i checked the price of the item in the system to make sure the new price will be printed out to  displayed on the shelf.After i have printed out the list of price tag, my other working colleagues helped to cut it, tap it and displayed in front of the items the shelf.

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Day 39 (27.3.2019)
This morning ,i started off my day bt updating the Poison C and Pseudoephedrine record book. Later on, i continued doing the price tag for the other items placed on the shelf in Pharmacy. Then, I printed out some of Sales Invoice sent by the other branch to complete the process of sending the items from our branch to other branch of IJ Pharmacy (IBT).

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Day 41 (29.3.2019)
Today was an busy day since we received 90 cartons of stocks from IQ. So, i have been given the task to check each and every item carefully to make sure the stocks we received tally with the quantity in the bill. Since, we received the bill manually which were in written form we need to make sure everything were according to that bill and i also wrote it's expiry date in that bill for every item. My other work colleague helped to arrange the checked items in the shelf with the short expiry products in the front and mark it with a colour sticker to know that particular product need to be sold out first.

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Day 40 (28.3.2019)
Started my 40th day of internship by doing the cleaning process and restocking the finished items on the shelf. After that, Ms Nurul taught me to complete the invoice in the system after we received the new stock from HQ and settled all the billing issues.

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Day 42 (30.3.2019)
In this morning shift after the cleaning process i continued doing the price tag for the remaining new items that we received yesterday. Later on, my other working colleague taught me to do the bill if we give the items from our pharmacy to other branch. I need to know the creditor, the reason, PR number,  give the item to which branch, enquiry, supplier invoice, export document until the process of sending that bill to other branch via email.

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Day 43 (31.3.2019)
My off day.

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Day 44 (1.4.2019)
My off day.

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Started my seventh week of internship by checking the stock that arrived from HQ. Then, i continued to do the price tag for the new items we received. I also been taught to solve the billing issue arise from the stock we received and the ways to do the purchase return to hq in system.

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Today i worked in the afternoon shift from 1pm to 10pm. First, i helped my working colleagues to arrang the stocks requested by other branch. Moreover, Ms Nurul  taught us the benefits of VitaHealth supplements and the ways to promote all that products to the customers.

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Starting off my 47th day of internship by restocking the finished items in the shelf. Today, i also helped the other working colleague in the payment counter. Then, Ms Nurul taught us the medicines for the Hemorrhoids
problem.
1.Dafflon 500mg
2. Dioflex
3.Hemorid
4.Proctosedyl Supp
5. Proctosedyl Ointment

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In this morning shift, i have been taught the ways to order the flu medicine (Clarinase) from the Zuellig Pharma company. Then Ms Nurul taught abouth the Gastro Intestinal Tract  (GIT) medicines.
1.Novomin
2.Veloxin
3.Cinna
4.Prochlor
5.Betaserc
6.Colimix
7.Beamotil
8.Vacontil
9.Domper
10.Spasmoliv,Buscopan
11.Meteospasmyl

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Today  our boss Ms Chang Sam Yee taught us the strategies to promote the supplements to the customers. In addition, i also been taught about the flu and cough syrup for children and adults.

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My off day

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Started my eighth week of internship with evening shift from 1pm to 10pm. First, I restocked the finished items in the shelf. Later on, I helped Ms Nurul to do the stock take process for the poisons. In addition, I also help to send email of the purchase return bill to other branches who asked items from this branch. Then, me and my other working colleague arranged the items that been asked by other branches in a box and sealed it.

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This morning i did the purchase return  in the system for two other branches of IJ Pharmacy.
Beside that, i also filled the daily operation checklist which the checklist aid to reduce failure by compensating for potential limits of human memory and attention. It helps to ensure consistency and completeness in carrying out a task. It also ensures us get our daily, weekly and monthly tasks done on time, helps us keep track of the short expiry products and ensure we're organized throughout the day. Lastly, i have to write the measurement for the micropore and microporous in a paper so we can use that measurement to refer the wide of  the tape when customer wanted to know.

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Lecturer visit to IJ Pharmacy

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Started my morning with restocked all the finished items in the shelf like arranged the mineral water and vitamin C supplements in the shelf. Then, i continued to do the price tag for the items in the shelf. Lastly, i also printed out and do some copy of the daily operation checklist form.

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Day 52 (11.4.2019)
Firstly, i done the purchase return in the system for sent it to other branch of IJ Pharmacy who need some items from our branch. Then, in afternoon i started to checked about 30 cartons of the stock (otc and poison) which arrived from the warehouse.

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Day 53 (12.4.2019)
Today me and my other work colleagues helped Ms Nurul to checked and arranged the list of items that had been asked by other branch (MRS). In addition, i also taught my other work colleague about the process of checking, updating and do the price tag of th eitems in the shelf.

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Day 54 (13.4.2019)
Today will be the 54th day since i started my internship in IJ Pharmacy. First, i have swept and mop the floor before customers started to come in. Then, Ms Nurul had taught me some of the ear and eye drops, cream and ointment. Lastly, i had teached one of my work colleague to check price in system.

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Day 55 (14.4.2019)
My off day.

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Started ninth week of internship with evening shift from 1pm to 10pm. First, I helped my other work colleagues to do price tag and displayed in the shelf. Then, around 2pm there were 30 cartons of stocks arrived from warehouse. Hazirah and me helped to checked all the otc and poison before we arranged it in the shelf.

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Started my day with swept, mop the floor, clean the toilet and threw the rubbish. After completed all the cleaning process I helped to restocked the finished items in the shelf. Meanwhile I also helped Ms Nurul in the payment counter as the other staffs came for the evening shift. Later, I have checked the price in the system for the stock arrived yesterday. Ms Nurul taught me the new and easy way to checked the price in system. Lastly, I have done the price tag for the wheelchair, backrest and for walking stick.

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Starting off my day 58 of internship with updated the pseudoephedrine and poison record book. In addition, I also packed the insulin needle from box into packages for customers who want buy in small quantity. Moreover, I learnt the difference between antiseptic cream, dry spray and liquid of yellow lotion.

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Started this morning with restocked all the finished items. Then I helped to calculate the incentives for my colleagues. I also have done the Purchase Return (ibt) for the branches who requested items from our branch.

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Firstly, I have updated the pseudoephedrine and poison c record book. Then, I helped the other staff to clean the dust and rearranged the items in every shelf. I also have done the new price tag for some of the promotion items.

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My off day

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Day 63 (22.4.2019)
My off day.

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Day 64 (23.4.2019)
Started off my day 64th of internship with evening shift from 1pm to 10pm. Firstly, I had updated the poison C record book and restocked some of the finished items. Then, I also helped my colleague in the payment counter. In addition, I learnt about the Ural product which is an effective and pleasantly flavoured urinary alkalinizer made in Australia. This product reduces uric acid levels to prevent crystallisation of urates in gout therapy. It is a sugar-free, pleasantly lemon-flavoured urinary alkalinizer which is palatable and improves compliance. People who have symptoms of uric acid were recommended to consume four packets of ural per day.

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Day 65 (24.4.2019)
Today after the cleaning process, I was responsible to restock the finished items on the shelf. Then, I printed out and also filled up the daily operation checklist for Wednesday.In addition, I also checked the gmail and printed out some of the Purchase Return bill. Lastly, I had  assisted one of the customer who needed help to buy things inside the first aid box.

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Day 66 (25.4.2019)
This morning after the cleaning process we were given instruction to restock all the finished items, arranged it neatly on the shelf, clean the dust and checked the latest price of all the items. I also helped to do the new price tag, print it out, tape it and displayed it  on the shelf.

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Day 67 (26.5.2019)
Started my day 67th of internship with cleaning the floor and toilet. After that ,I continued doing the price tag and displayed it on the shelf. Besides, I was responsible  to identify the short expiry products and stick it with a yellow colour sticker. Then, I was instructed to print out the Purchase Return bill and prepare the pseudoephedrine (clarinase and Zyrtec-D) order that need to order from Zuellig Pharma.

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Day 68 (27.4.2019)
Started this morning by doing the cleaning process and restocking the finished items. Today I had to continue doing price tag for the last two shelf’s. Besides, I also packed the BDC UTF Needles(4mm) from the big box into small packages. Lastly, I had restocked and arranged the can drinks neatly with the help of other staffs as we know “many hands make light works”.

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Day 69 (28.4.2019)
My off day.

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Day 70 (29.4.2019)
Starting my 11th week of internship with evening shift from 1pm to 10pm. Today i helped my other colleagues at payment counter. Besides, Ms.Nurul taught us the benefits and the ways to use SebaMed and Garden of Eden products so that it will be easier for us to explain to the customers in detail .Lastly, I had been taught to do the process of closing the counter and do the backup before we closed the shop.

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Day 71 (30.4.2019)
This morning started with cleaning process.After that ,i helped Ms. Nurul to do the stock take for two shelves. Then, around 44 cartons of stocks arrived from the warehouse.My other colleagues and me were responsible to check each and every items before arranging it on the shelves.

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Day 72 (1.5.2019)
Started off my 72th day of internship with cleaning the floor and dust on every shelf. Then, I did the price tag for new items that we received the day before.Moreover, i helped my colleague to cut the Econazine, Dermosol,Uniflex cream and placed it in the storage bottle before hand it to customer for medical purposes.

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Day 73(2.5.2019)
This morning after done the cleaning process my other colleague and me went to buy the finished detergents and some of the cleaning products that needed in the shop. After that, I did the price tag for the items that need to be placed in the promotion shelf. I also checked the ibt products that we received from another branch. Lastly i had  learnt about the uses, dosage and side effets of Norcutin tablet that consumed for delay period.

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Day 74 (3.5.2019)
Started this morning with the cleaning process and restocking  all the finished items on the shelves. Then, i helped Ms.Nurul to do (IBT) and arranged all the items that requested by other branches in a box. Besides i also helped in payment counter throughout the day.

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Day 75 (4.5.2019)
This morning my other colleagues and me were responsible to clean up the store and bring out all the unwanted boxes, plastics and papers and recycled it. Besides,i helped at payment counter to check the blood pressure for customers.

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Day 76 (5.5.2019)
My off day.

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Day 77 (6.5.2019)
Started day 77th of internship with evening shift from 1pm to 10pm. Firstly, I restocked some of the finished items on the shelf. After that , we received some stocks from the warehouse.So , I helped my other colleague to check the items and arranged it on the shelves.Besides , i also assisted customers who need help to buy the medicines.

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It was another excited morning as I had an golden opportunity to visit the warehouse of IJ Pharmacy.It was a great experience for me.Firstly,Mr.Naquib the person in charge at the warehouse explained on what we need to do for that day to all the staffs that came from other branches of IJ PHARMACY. I was responsible to clear the expired stocks before the products sent back to the manufactured company. Then,I helped the other staffs to check the quantity, the expiry date and wrote in a paper. Then, we need to arrange all the expired products in boxes, label it and arranged in the space provided.

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Started off my day 79th of internship with morning shift. Firstly, i swept and mopped the floor. Then, we received the stocks from MRC branch that we need to check each and every items, write the list of items, its expiry date, quantity in a paper before cleaning  it and arranged the items on shelves.

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Day 80 (9.5.2019)
This morning after done with the cleaning process, i did the price tag for some of the new items that we received from MRC branch. Moreover, i helped Ms.Nurul to do the stock take process for two shelves. Besides that, i also restocked the finished items and helped at the payment counter.

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Day 81 (10.5.2019)
81th day of internship started off with updating the Pseudoephedrine and Poison C register book. Then i helped Ms.Nurul to do the Purchase Order for all the stocks we received from MRC branch.

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Day 82 (11.5.2019)
RPH (labour day)

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Day 83 (12.5.2019)
My off day.

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Thirteenth week of internship started with evening shift from 1pm to 10 pm. Today I was asked to refill the finished Love Home vitamins for kids like Omega, Vitamin C, Multivitamins and Calcium. We had been instructed to understand each of these vitamins so that we can prescribe the suitable vitamins for the kids of customers according to their condition. Besides, i helped to do stock take for VitaHealth products. Moreover,  i  packed the BDC UTF Needles (4mm) from the  big box into the small packages. Lastly, i helped to close the  counter and to do the backup before we closed  the pharmacy.

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Started this morning with doing some cleaning process and updated Poison C record book. Later, Ms Nurul taught me to do the price tag for all the poisons we have in pharmacy. Today I have done the price tag for ear&eye drops, hypertension and diabetes medicines.

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This morning after done some cleaning process i have continued doing the the price tag for poisons like cholesterol, pseudoephedrine,sore throat lozenges and for nasal  sprays. Meanwhile, i also helped customers for walk in to buy their medicines. Lastly, i have done the closed counter and backup process.

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Started off my 87th day of internship with evening shift. Today i continued to do the price tag for poisons like painkillers, acne, antifungal, antibiotic and steroid creams. In addition, i also did the price tag for some of the otc products and helped to tape  it before displaying  on the shelves.

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This morning as usual after done the cleaning process ,I  refilled many of the finished items. Then, i helped Ms Nurul to display the poisons price tag on the shelves and also assisted some of the  customers  to buy the medicines.

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Started this morning by helping my other colleague at the payment counter. I had filled up the warranty card for a customer who bought the Blood Pressure Monitor machine. Other than that, i had recorded customer ‘s orders in the book provided.Around 12 noon,we received 30 cartons of stocks from the warehouse. I was responsible to check the quantities and its expiry date of the stocks before arranging it on the shelves. Lastly ,I cleaned up  the boxes and arranged it neatly in the store room.

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My off day.

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My off day.

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My off day.

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Starting my fourteenth week of internship with evening shift from 1pm to 10pm. Firstly, I restocked some of the finished mineral waters and arranged it on the empty shelf. After that, I did the price tag for some otc products. Besides, I also assisted some customers who needed help to buy the medicines. Lastly, I did the closed counter and backup process.

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Started off my 93th day of internship with morning shift. I had updated the poison C and pseudoephedrine record book.Then, I was asked to arrange the milk powder tins like Perfect 10,Perfect One, Nutren Diabetic and Nutren Optimum on the shelf. I also asked to write and paste the expiry date on the shelf. Besides IM dressing roll was cut into 1 metre each. Lastly, I packed the ural sachets and arranged it on the shelf.

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Started this morning with doing some cleaning process and updating poison C record book. Then, I helped my colleague to do ibt process in system and prepared all the products requested by other branches. I also restocked and arranged the finished UNG Syringes. Besides,I also helped my colleague in the payment counter.