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When I arrived at Nandos in Blackheath, I could see there was lots of food on the floor. and that made me feel very disgusted and I felt like I didn't want to eat here. I feel like the workers don't clean the kitchens and the sitting areas. I found a mouse running around, so I left Nando's really hungry.

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Look at the ideas listed from the discussion.
Choose two things and create a problem with them. You have to explain the problem by giving details into what was wrong. How it made you feel? In your paragraph give a suggestion to what they should to do prevent I happening again.

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You have recently been for a meal at Nandos with friends. However, you were disappointed with the service, food and the overall atmosphere. You decide to write a letter of complaint to Nando’s about your experience.

Write to Nando’s Head Office, Chapel Street, London, SW1 5FT

Why are you writing to them?

What was wrong with the food?

What was wrong with the service?

What was wrong with the atmosphere?

What would you like the company to do for you?

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When I got my food finally the burger that i ate was cold, the drink that i got also had a piece of hair in the glass that i was given.

When I got my frozen yogurt for desert it was not even cold it was warm and slimy, the texture of it was awful.

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1. I went to Nandos and I oredered a burger with chips and when I got my food the chips were cold and no one likes cold chips. I felt like man was trying to disrespect me. Beacuse of the chips.

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When i arrived at Nandos It was too busy, there was too many people and barely any space on tables i felt very uncomfortable and didn't feel very valued as a customer.

When i was finally seated the tables were very dirty, they had all different kinds of stains on them. I felt very ill eating my food on the same table.

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when i arrived at Nandos  I ordered chicken and it was very bad because it looked disgusting. it was very cold . I was really upset because i was

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The waiters disrespected me and my family because they made us wait 45 mins for our food and when I asked them they ignored me
I was really angry beacuse I paid for a meal and not to wait 45 mins for my food.

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When I arrived at Nandos  , and  there was dirty tables with ketchup lots of food on the floor,  smell bad the workers don't clean the sitting  area and that made me feel disgusted.

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The setting was terrible, there was rats running around all over the place, mainly around the outside of the room because the cleaners seem to leave food on the floor around the side of the room.

When i was sitting in on the table i could not have a conversation with my friends because the music they were playing was so loud, they also had way too many people in one room so all that I could hear was people talking.

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When I arrived to sit down with my family, I could smell something bad. It put me off my food so I did not enjoy the food. I told the waiter and he did not do anything about it