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Appealing on emotions - try to focus on the facts of the negotiation, not your feelings

Bribery - don't accept the bribe, focus on the main problem

Blackmailing - report to the officials/your boss

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Greeting, handshaking, smiling, asking how their day has been, small talk, trying to make relaxed atmosphere

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"That's a great point!"

"I'm glad to hear that."

"Oh really?"

"I was hoping you might say that."

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For a formal negotiation, going to a dinner or for a coffee. Formal negotiation  could be done in the morning or at noon. For more informal negotiation, going to a sport or cultural event. Informal negotiation could be done any time, for example in the evening.

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Blackmailing - call it a bluff

Flirting - not taking it seriously

An offer sounds too good to be true - ensuring that you are aware when something simply cannot be true. For example if any price sounds too good, you know that this price cannot occur in current markets.

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Some casual small talk (about the weather for example)

Eye contact (not creepy way) and confident body language.

A proper handshake with smile :)

Appreciating partner's cultural background.

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"I agree with your suggestion."

"Could you tell me more about your idea?"

"That is an excellent point."

"I think your proposal is very interesting."

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For a more formal negotiation, a casual lunch or coffee. If the negotiation is more informal, then sauna or golf could work better. These meetings could be hold during the work day or after it.

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-exaggerate figures .  -keep important information from the other side .           -giving an impossible schedule when to answer to the offer, and to thereby push the other side to make a decision 

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-exaggerate figures .  -keep important information from the other side .           -giving an impossible schedule when to answer to the offer, and to thereby push the other side to make a decision 

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-->If the other side is negotiating unfairly exit the situation. Demand fair play from the other side.
(Mitja,Ville,Emma)

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Eye contact, Body language, To sit next each other (Not on opposite sides of the table), Handshake, positive attitude and being present, asking some casual questions from negotiation partner (Mitja, Ville, Emma)

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Eye contact, Body language, To sit next each other (Not on opposite sides of the table), Handshake, positive attitude and being present, asking some casual questions from negotiation partner (Mitja, Ville, Emma)

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“Please tell me more” “I hear you”          “That was a good point” “I agree but we should consider….”      (Mitja, Ville, Emma)

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“Please tell me more” “I hear you”          “That was a good point” “I agree but we should consider….”      (Mitja, Ville, Emma)

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If the negotiation is formal, arrange for example some coffee or lunch before the negotiation. If the situation is more informal and partner is familiar, arrange something more casual like a sauna evening or sport activities. (Mitja, Ville, Emma). 

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If the negotiation is formal, arrange for example some coffee or lunch before the negotiation. If the situation is more informal and partner is familiar, arrange something more casual like a sauna evening or sport activities. (Mitja, Ville, Emma). 

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- blackmailing
-> stop negotiating

- using emotions as manipulating
-> think more rationally

- using difficult words
-> learn specific vocabulary

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give compliments, body language, good handshake, sma

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"I understand your point of view"

"To take into account your point of view, we are ready to make some improvements to our offer"

"I feel that we can come to an agreement"

"How would you feel about my suggestion?"

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In business negotiations activities like golf or dinner would work as creating good atmosphere

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-Twisting facts or using false sources
-Bribery
-Flirting

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Doing something together before the meeting, for example, ice hockey game or golf

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High fives, small talk, joking, (teeth)smiling

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"Could you tell me a bit more about that"

" Let me make sure I got this right"

"I understand your point of view"

" Let's pause to make sure we are on the same page"

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Pushing for a deal too aggressively. (You can always say that you need more time to think . If other partner has a rush he is maybe hiding something and you should take your time to think) 

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Pushing for a deal too aggressively. (You can always say that you need more time to think . If other partner has a rush he is maybe hiding something and you should take your time to think) 

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Negotiation imbalance. Negotiation partner may have more power to decide for his company position unlike you.

"We have other options as well" In those cases you should stay cool and say that you don't like his way to negotiate. Or maybe just say that you have other option as well.

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Small talk before actual negotiation. Good atmosphere. Important to know the habits of the negotiating partner country.

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Small talk before actual negotiation. Good atmosphere. Important to know the habits of the negotiating partner country.

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Smile and show positive body language.

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"I agree"

"Good point"

"You are absolutely right, but I think we should.."

I appreciate your opinion

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Depending of a culture of negotiation partners and topic of negotiation.If the meeting and negotiation is formal and important you probably need a private room to discuss. If you are meeting familiar business partner then there can be some fun activities such as sport event where you can chat more freely and have some fun together. Good catering gives more value and prestige for a customer as well.

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Depending of a culture of negotiation partners and topic of negotiation.If the meeting and negotiation is formal and important you probably need a private room to discuss. If you are meeting familiar business partner then there can be some fun activities such as sport event where you can chat more freely and have some fun together. Good catering gives more value and prestige for a customer as well.