# data[].attributes.body
Sarcasm

# data[].attributes.body
Honesty

# data[].attributes.headline
respect for boundaries and difference of opinion, as well as facts

# data[].attributes.subject
respect for boundaries and difference of opinion, as well as facts

# data[].attributes.body
Ability to listen and embrace all ideas

# data[].attributes.headline
U staff ignoring a 'good morning' or 'hello'

# data[].attributes.subject
U staff ignoring a 'good morning' or 'hello'

# data[].attributes.headline
Copying in senior members of staff into emails unnecessarily 

# data[].attributes.subject
Copying in senior members of staff into emails unnecessarily 

# data[].attributes.headline
A - equal work loads/requests and buy in

# data[].attributes.subject
A - equal work loads/requests and buy in

# data[].attributes.headline
regularly reviewing materials, plans, voices, and being open to suggestions, listening

# data[].attributes.subject
regularly reviewing materials, plans, voices, and being open to suggestions, listening

# data[].attributes.body
Making decisions without consultation or information U

# data[].attributes.body
U : failure to tackle a group excluding an individual

# data[].attributes.headline
Simply follow the statements to students at reception about kindness etc. Honest calm constructive criticism is fine. 

# data[].attributes.subject
Simply follow the statements to students at reception about kindness etc. Honest calm constructive criticism is fine. 

# data[].attributes.headline
Feeling included with decision making and being communicated with 

# data[].attributes.subject
Feeling included with decision making and being communicated with 

# data[].attributes.headline
U - inappropriate challenge (so not that it is inappropriate to be challenged, rather the way that we often receive challenges from staff can be aggressive and not done in an appropriate forum. some staff would not hesitate to be aggressive and make personal attacks in a public meeting. there seems to be an acceptance that as managers we should be expected to take that abuse, so we need lots of work on respect being a 2 way thing & a reminder we are also human beings with feelings 

# data[].attributes.subject
U - inappropriate challenge (so not that it is inappropriate to be challenged, rather the way that we often receive challenges from staff can be aggressive and not done in an appropriate forum. some staff would not hesitate to be aggressive and make personal attacks in a public meeting. there seems to be an acceptance that as managers we should be expected to take that abuse, so we need lots of work on respect being a 2 way thing & a reminder we are also human beings with feelings 

# data[].attributes.headline
U - needing to move things 'up the chain' to get a response.

# data[].attributes.subject
U - needing to move things 'up the chain' to get a response.

# data[].attributes.headline
U - language, comments and 'banter' that excludes a group of people  in society

# data[].attributes.subject
U - language, comments and 'banter' that excludes a group of people  in society

# data[].attributes.headline
A Being responsive, acknowledging other people's needs even if you can't meet them right now

# data[].attributes.subject
A Being responsive, acknowledging other people's needs even if you can't meet them right now

# data[].attributes.headline
U - not giving others an opportunity to shine.

# data[].attributes.subject
U - not giving others an opportunity to shine.

# data[].attributes.headline
U - Lack of communication especially on matters raised by staff

# data[].attributes.subject
U - Lack of communication especially on matters raised by staff

# data[].attributes.headline
A - value and embrace difference and different ideas and perspectives

# data[].attributes.subject
A - value and embrace difference and different ideas and perspectives

# data[].attributes.body
Ensure we interview a wide range of people for front line jobs. More diversity a priority

# data[].attributes.body
Giving everyone in the team a chance to be heard in team meetings

# data[].attributes.headline
taking too long to tackle underperformance

# data[].attributes.subject
taking too long to tackle underperformance

# data[].attributes.headline
Ensuring students, employers and other stakeholders views a fed into the decision making process (if relevant)

# data[].attributes.subject
Ensuring students, employers and other stakeholders views a fed into the decision making process (if relevant)

# data[].attributes.body
A - Respecting and listening to everyone's voice regardless of their role or position.

# data[].attributes.body
A - Everyone taking responsibility

# data[].attributes.headline
Helping people overcome obstacles to participating as staff or students

# data[].attributes.subject
Helping people overcome obstacles to participating as staff or students

# data[].attributes.headline
The grievance process being used as a tool to undermine managers and manage up

# data[].attributes.subject
The grievance process being used as a tool to undermine managers and manage up

# data[].attributes.headline
A - giving teams options to progress regardless to background 

# data[].attributes.subject
A - giving teams options to progress regardless to background 

# data[].attributes.headline
Take a genuinely 'solution-focussed' approach. 

# data[].attributes.subject
Take a genuinely 'solution-focussed' approach. 

# data[].attributes.body
U - out of hours emails are becoming a norm - ensuring that people don't feel obliged or expected to respond in the immediacy

# data[].attributes.headline
everyone being held to account for their individual behavior whether that be conduct or work performance. each person has an individual responsibility bu often under performance by one person or team is passed to another

# data[].attributes.subject
everyone being held to account for their individual behavior whether that be conduct or work performance. each person has an individual responsibility bu often under performance by one person or team is passed to another

# data[].attributes.headline
If a difficult issue arises, arrange a meeting or telephone the person involved rather than sending an email that might upset someone. Always think of the impact upon the receiver before sending an emails. 

# data[].attributes.subject
If a difficult issue arises, arrange a meeting or telephone the person involved rather than sending an email that might upset someone. Always think of the impact upon the receiver before sending an emails. 

# data[].attributes.body
A - working together as a whole, rather than as separate departments - communication

# data[].attributes.headline
Encourage others to speak who usually stay quiet because a mono culture is an echo chamber and sharing different ideas/perspectives can result in positive change. 

# data[].attributes.subject
Encourage others to speak who usually stay quiet because a mono culture is an echo chamber and sharing different ideas/perspectives can result in positive change. 

# data[].attributes.headline
Be comfortable with feedback, giving and receiving

# data[].attributes.subject
Be comfortable with feedback, giving and receiving

# data[].attributes.headline
Accepting a different view or way of thinking is not a personal attack

# data[].attributes.subject
Accepting a different view or way of thinking is not a personal attack

# data[].attributes.headline
Consider the diversity of working groups.  Are they representative of all students and staff 

# data[].attributes.subject
Consider the diversity of working groups.  Are they representative of all students and staff 

# data[].attributes.headline
A - Team meetings: Give a voice with rota’d slot

# data[].attributes.subject
A - Team meetings: Give a voice with rota’d slot

# data[].attributes.headline
A - Explaining ‘Why’: Link to learns and strategy

# data[].attributes.subject
A - Explaining ‘Why’: Link to learns and strategy

# data[].attributes.headline
U -Team focus only on the task and not the ‘why’

# data[].attributes.subject
U -Team focus only on the task and not the ‘why’

# data[].attributes.headline
A - Celebrating differences and supporting people as individuals

# data[].attributes.subject
A - Celebrating differences and supporting people as individuals

# data[].attributes.headline
A - Open and honest dialogue so people feel comfortable raising issues

# data[].attributes.subject
A - Open and honest dialogue so people feel comfortable raising issues

# data[].attributes.headline
U  - No belittling beliefs/views/different circumstances

# data[].attributes.subject
U  - No belittling beliefs/views/different circumstances

# data[].attributes.headline
A - Treat others as you would want to be treat

# data[].attributes.subject
A - Treat others as you would want to be treat

# data[].attributes.headline
A - Giving everyone an opportunity to contribute

# data[].attributes.subject
A - Giving everyone an opportunity to contribute

# data[].attributes.headline
A - Not allowing others to be disrespectful(challenge)

# data[].attributes.subject
A - Not allowing others to be disrespectful(challenge)

# data[].attributes.headline
Emails boundaries: timings (appropriate), Multiple copying, Out of hours

# data[].attributes.subject
Emails boundaries: timings (appropriate), Multiple copying, Out of hours