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Group 4: Maria’s approach was better because customers didn’t complain. Customers came back. Accidents never happened. However, there were some negative business events with Vincent such as:
- sales volume of the station declined
- shortage reach new heights
- crew service to customer was below Petroco’s standard

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I would be more understanding, and attempt to address the complaints of employees. In short be less rigid.

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We believe Vincent should have been a bit more relationship orientated, this would have built better trust with employees. And doing so could better their groups strategy, by doing doing things that were better for the group, rather than always sticking to the rules.

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If I were Vincent I would try to build a better relationship with my employees to promote trust and help them gain motivation in the work environment.

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Maria is more effective, because she is flexible in her approach and in turn enhances the productivity of her employees.

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If I were Vincent, I could try to establish better relationships with customers and employees, I could try to establish a better understanding for how employees are feeling throughout the day in order to show I care about my employees. I would try to be more human towards my employees and customers and increase my overall emotional intelligence because that is mainly what’s missing from me being a great manager.

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Maria is relationship oriented and Vincent is more task oriented. Maria would bend the rules if necessary to meet the needs of her subordinates, Vincent is by the book type of person

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Maria was a more effective leader which showed in the results of her leadership. Maria’s team was more satisfied with their experience while Vincent’s team faced issues.

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Vincent should've connected more with his employees and take the time to understand their previous structure of working so he can possibly meet in the middle

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Maria is concerned about building relationships/friendships with employees and making sure their needs are met so she is relation oriented
vs. Vincent who uses more discipline/power with his employees and is more focused on getting tasks done

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We believe Maria’s leading was more effective. As stated in the reading Vincent’s sales for his groups started to decline, while Maria’s groups sales started to rise. Customers were also having issues with Vincent’s group, while customers had a better experience with Maria’s group

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Maria is more of a relations oriented leader since she cares about her relationships with her employees and maintains trust. Vincent is more of a task oriented leader since he was by the book and focused on completing tasks.

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Maria because they worked as a team and got the job done while doing it effectively.

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Maria is more of a easy going leader, and adapts according to what issues arise.

While Vincent is more forceful with sticking to the rules.

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Maria- relations oriented leadership
Vincet- tasks oriented leadership