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STEP 2

Decide on products or services your company requires.

Then get in touch with a potential supplier and write an enquiry. A week later you'll receive an offer.

Correspondece takes place by letter. To make sure it reaches the addressee, do not forget the full layout!

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STEP 4

Customer and supplier meet to negotiate the terms of the offer.

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STEP 5

After the successful negotiation, the customer places an order by e-mail on the new terms agreed upon.

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STEP 3
The customer wants to arrange an appointment with the supplier for a negotiation of the terms of the offer. He leaves a message on the answerphone.

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STEP 1

Think of a company (ideally your own) that you'd like to use for this activity.

Give some background information about your firm (line of business, location, size, etc.).

Choose a suitable way to present this information.

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Negotiation between Michael Jacobs (Plaza Plastic) and Lisa Garden (Garden Girls)

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Nach längerer Überlegung entschiedet sich unser Einkauf noch ein mal mit Michael Jakobs in Verhandlung zu treten.
Hierzu möchten wir Ihn die kommenden Tage  zu ein Zoom meeting einladen.
Als wir Ihn anrufen und er jedoch nicht ans Telefon geht, sprechen wir Ihm, mit bitte zum Rückruf, zwei mögliche Termine auf den Anrufbeantworter.

Lisa Garden 🪴
0211 / 456223
Available Mon- Friday from 9-16 o’clock

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The Purchasing Process

This procedure involves the necessary activities in the process of purchasing required goods or services. The customer contacts a potential supplier in writing and receives an offer in reply. As the customer is not completely satisfied with the terms stated in the offer, he contacts the supplier by (answer-)phone to arrange an appointment for a negotiation of these terms. The negotiation takes place and is successful. Therefore, the customer finally places an order.

You can work together in pairs or groups of three.

The following steps should be taken:

1. Introducing your company

2. Getting in touch with a potential supplier: enquiry and offer by letter

3. Leaving an answerphone message (suggesting an appointment for a negotiation) using the Online Voice Recorder (see link in Step 3)

4. Negotiating (one or several terms of the offer) with the potential supplier. Use the Online Voice Recorder to record the individual parts of the dialogue and then the Audio Joiner (see link in Step 4)  to join both of your audio files.

5. Placing an order by e-mail

The results of all 5 steps should be handed in!

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High quality garden lounge furniture.

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When the cube is open.
High quality plastic.

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When the cube is closed.
Table and chairs in one.