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Executive Summary of Our Business Name and Logo

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Business Name: Rinse Renegade
Tagline: "Wash Your Car Here!"

Rinse Renegade is a professional car wash service that combines convenience, affordability, and quality, catering to vehicle owners seeking a reliable solution for maintaining their cars. The brand, characterized by its dynamic name and eye-catching logo, embodies efficiency, cleanliness, and modernity.

The logo features a bold and vintage-inspired design, incorporating elements of automotive culture, such as a car graphic and water elements, symbolizing its core service of car cleaning. The branding reflects a strong commitment to delivering exceptional service with a friendly and professional approach, appealing to both individual and community customers.

The mission of Rinse Renegade is to provide high-quality car wash services while promoting environmental responsibility through the use of eco-friendly cleaning solutions. The business aims to foster trust and loyalty within the local community, offering tailored services at competitive rates for both small and large vehicles.

Rinse Renegade operates with a clear value proposition:

Affordable Pricing: Competitive rates designed to suit a wide range of vehicle sizes and customer needs.

Customer Convenience: Quick, efficient services designed to save customers time while ensuring quality results.

Community Engagement: Events like one-day car wash drives highlight Rinse Renegade's dedication to building relationships with customers and supporting local initiatives.

Through strategic branding, community engagement, and customer-focused services, Rinse Renegade is positioned as a standout provider in the car wash industry, blending professionalism with a touch of fun and vibrancy. The logo and name encapsulate this ethos, ensuring recognition and recall among its target audience.

This branding strategy sets the foundation for sustainable growth, as Rinse Renegade continues to expand its reach and reinforce its position as a trusted car wash service.

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MELVIN TAMIN ANAK UMBOL (101841)

2nd Year Civil Engineering Studeny with an experienced of washing cars.

Role: Vacuuming the car after washing

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Rinse Renegade is a car wash business that provides affordable, efficient, and high-quality car cleaning services. We cater to both small and large vehicles, offering exterior-only cleaning and comprehensive interior and exterior cleaning at competitive prices.

Business Details:

Location: Faculty of Engineering (Civil Department), Universiti Malaysia Sarawak (UNIMAS).

Type of Business: Sole Proprietorship/Small Business.

Operating Hours: Open from 12:00 PM to 5:00 PM (during special events and designated operating days).

Services:

Exterior cleaning

Interior & exterior cleaning (price varies for small and large vehicles)

Social Media:

Facebook: Rinse Renegade

Instagram: @rinse.renegade

Rinse Renegade strives to deliver outstanding service with a focus on customer satisfaction, community engagement, and environmental responsibility.

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Services:

1. Wash outside only (sedan)- RM15

2. Wash outside and vacuum inside (sedan)- RM18

3. Wash outside only ( 4x4, SUV)- RM 23

4. Wash outside and vacuum inside ( 4x4, SUV)- RM26

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1. Key Partners:

Car wash equipment manufacturers: Companies that supply the tools and machinery required for car washing.

Cleaning product suppliers: Vendors providing detergents, cleaning solutions, and other consumables.

Social media influencers (local): Collaborating with influencers to promote the service and reach a larger audience.

2. Key Activities:

Car washing and detailing services: Core operational tasks involving cleaning, vacuuming, and detailing cars.

Feedback form for service satisfaction: Collecting feedback to improve service quality and customer experience.

3. Key Resources:

Experienced staff: Skilled workers for cleaning and providing excellent customer service.

High-quality car wash equipment and tools: Essential tools to deliver professional services.

Digital booking and payment processing system: Online systems to simplify bookings and payments for customers.

4. Value Propositions:

Affordable pricing for students: Tailored services to fit the budgets of student customers.

Quick and efficient service: Prioritizing fast service delivery without compromising quality.

Easy online booking and payment: A user-friendly online system to book appointments and make payments.

Convenience near campus: Services located conveniently for students, with additional options like interior cleaning and vacuuming.

5. Customer Relationships:

Regular customer contact: Building strong relationships with customers by staying in touch, possibly through follow-ups or personalized offers.

6. Channels:

Social media platforms (Instagram, Facebook): Used for marketing and engagement.

Digital posters: Online advertising tools to create awareness about the service.

Website (RRenegade.my): A central hub for information, booking, and payments.

7. Customer Segments:

Students: The primary target audience.

Public: General car owners in the area.

Lecturers: Another specific segment, likely working at or near the campus.

8. Cost Structures:

Car wash tool costs: Expenses for sponges, car washing liquids, and other supplies.

Operational costs: Likely includes labor, equipment maintenance, and utility bills.

9. Revenue Streams:

Basic Wash Service: Standard cleaning services offered at a base price.

Premium Add-Ons: Additional services such as waxing or deep cleaning available for an extra fee.

Referral Discounts: Incentives for customers who refer new clients.

Group Discounts or Bulk Deals: Special pricing for groups or bulk orders.

Each component combines to create a comprehensive business strategy for the car wash service, addressing its operations, customer engagement, and financial sustainability.

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This is our Instagram profile, where we promote our car wash service. We showcase our team, the services we offer, and key updates like special events. To engage more with our audience, we plan to increase interaction, share more before-and-after photos, and use relevant hashtags and geotags. Our goal is to build trust, attract more followers, and grow our customer base.

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The figure shows the dashboard of an e-commerce platform called "Go-eCommerce," which is in its beta version. The dashboard gives a quick view of the business's financial performance. At the top, it shows monthly sales of RM157.00 and monthly expenses of RM57.54. The yearly sales and expenses are the same as the monthly figures. Below, there are two doughnut charts. The first chart shows monthly performance, including sales, expenses, and a total profit of RM99.46. The second chart shows the yearly performance, which is the same as the monthly data.

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The financial performance of the business can be summarized as follows: The total revenue for the period, which represents all the sales made, amounts to RM157.00. This includes income generated from both online and offline transactions, as shown in the transaction records. On the other hand, the total expenses, which cover costs like utilities and materials (e.g., sponge, cloth, and car wash liquid), add up to RM57.54.

The net income, or profit, is calculated by subtracting the total expenses from the total revenue. In this case, the profit is RM99.46 (RM157.00 - RM57.54). This amount reflects the earnings left after covering all expenses and demonstrates that the business is operating with a healthy profit margin. The dashboard and records provide a clear breakdown of these numbers, making it easy to track and understand the business's performance over this period.

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Proof photo of transaction by online payment.

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ELETESHIEY LIVAN LIM (98783)

Participating in the recent car wash event with Rinse Renegades provided an invaluable opportunity to not only showcase our services but also to deepen our connection with the local community. As a business, this event allowed us to engage directly with customers, fostering a personal relationship that’s often harder to build through regular service alone. It was incredibly rewarding to see customers’ positive reactions to our work, and we received lots of great feedback on both the quality of our services and our approach.

Our team worked well together, but we did face some challenges. We had to manage the supplies and schedules carefully, and we also had to adjust to changing weather. There were times when we could have worked faster, and we learned that we could improve our processes for future events.

Overall, the event was a success and gave us new ideas for how we can do better next time. We're excited to plan more events to continue connecting with our customers and growing Rinse Renegade.

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ELRICA ANAK LITERCELON KAON (98809)

Participating in the car wash event with Rinse Renegade was a rewarding and enjoyable experience, despite the physical exhaustion it entailed. Working alongside my peers, we coordinated tasks, managed customers, and ensured high-quality service. The camaraderie within the team made the hard work more manageable and even fun.

One of the most memorable aspects was the support we received from friends and lecturers. Their encouragement and feedback motivated us and reinforced the importance of having a strong community. Seeing their satisfaction with our work gave us a deep sense of accomplishment.

This experience taught me valuable lessons about teamwork, perseverance, and customer service. It also provided insights into running a small business, from pricing strategies to time management.

In conclusion, while the day was tiring, it was incredibly fulfilling. I am grateful for the opportunity to contribute, learn, and grow through this initiative and will cherish the memories and lessons from this experience.

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ENSALIE ANAK BUDIT

(98844)

Participating in the car wash service was an incredibly rewarding and educational experience for me. It offered a hands-on opportunity to work collaboratively with my team, strengthening our communication, coordination, and problem-solving skills. I gained a deeper appreciation for hard work and the value of providing excellent customer service, as we aimed to meet and exceed customer expectations.

The experience also taught me the importance of organization and time management, as we had to efficiently handle multiple cars while maintaining quality.

Additionally, I learned how to adapt to different situations, whether it was managing unexpected challenges or addressing customer feedback. Seeing the satisfaction on our customers' faces and knowing that our efforts made a positive impact was truly fulfilling.

This experience has not only improved my practical skills but also boosted my confidence in working in a team and serving the community. It has been a memorable and enriching journey that I will carry forward into future endeavors.

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SHANIA RACHA JEFFERY (100977)

Running a car wash business has been a rewarding journey filled with lessons in customer service, efficiency, and innovation. Listening to customer feedback has helped us refine our services, improve quality, and adopt eco-friendly practices.

Balancing quick turnaround times with exceptional results has been key, as has building trust through marketing and community engagement. Moving forward, we aim to further innovate with sustainable practices like water recycling and biodegradable products, ensuring we continue to deliver value while minimizing our environmental impact.

This experience has taught us the value of adaptability and commitment to excellence. Also, this reflection serves as both a testament to our growth and a roadmap for future opportunities, keeping our commitment to excellence at the core of everything we do.

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GEENA CALYNNA TAN (99026)

When working on the Rinse Renegade car wash business for this course project has been a valuable learning experience. It provided insights into managing a business, from planning services to organizing operations and recording transactions. The process required attention to detail, such as accurately tracking sales and expenses while ensuring the services met customer expectations. It also emphasized the importance of time management and teamwork when balancing tasks like service delivery, data recording, and reflecting on business outcomes. Overall, this project helped develop practical skills in entrepreneurship, problem-solving, and critical thinking, making it a rewarding and educational journey.

I am deeply grateful to my teammates and our lecturer for their support and guidance. My teammates’ dedication, collaboration, and shared effort made every step of the project smoother and more enjoyable. Their creativity and problem-solving skills were vital in overcoming challenges and ensuring the project’s success. I also want to sincerely thank our lecturer, whose valuable guidance and encouragement kept us focused and motivated. Their feedback and advice helped us learn and grow throughout the process. This experience has been both rewarding and unforgettable.

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MELVIN TAMIN (101841)

Our group decided to run a car wash business for this entrepreneurship course, and it turned out to be such a fun and meaningful experience for me. Of course, it wasn’t without its challenges one of the biggest being customer behavior. Every customer had their own preferences and expectations, which kept us on our toes. As employees, we had to remind ourselves to stay patient and serve each customer with care. But honestly, seeing how happy and satisfied they were with our service made all the effort worthwhile. It felt great knowing that we were able to make a small difference in their day.

Working with my group members was another highlight of this project. We worked together to create a schedule that accommodated customers who booked their car wash in advance. Everyone pitched in, and we communicated openly to ensure everything ran smoothly. It was inspiring to see how well we worked as a team, supporting one another and stepping up when needed. It really showed me how important it is to rely on others and be reliable myself when working towards a common goal.

This experience was more than just a project; it taught me some valuable life lessons. I realized how important it is to stay consistent, even when things get tiring or overwhelming. Running a business takes a lot of dedication and effort, but it’s also incredibly rewarding. I walked away from this experience with not just memories, but practical skills and a newfound respect for the hard work it takes to run a business.