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By the end of this 15-minute lesson, students will be able to demonstrate effective communication skills through verbal and non-verbal means.

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Students will:
- Identify key components of effective communication
- Apply active listening techniques
- Demonstrate appropriate body language
- Practice clear and concise message delivery

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What makes communication effective in professional settings?

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Brief lecture on the 4 key components of effective communication:
1. Clear message
2. Active listening
3. Non-verbal cues
4. Feedback

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How to Improve Your Communication Skills - 4 Steps

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Students pair up using Padlet's collaboration feature to practice workplace scenarios. Partner A presents a workplace challenge while Partner B practices active listening and appropriate response.

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Class discusses observations from role-play:
- What worked well?
- What could be improved?
- Common communication barriers identified

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Students write a brief professional email addressing a given scenario, focusing on clarity and conciseness.

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Instructor observes student participation and effectiveness during role-play activities and group discussions.

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Quick round-robin where each student shares one key communication principle they learned and how they'll apply it.

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Students share in Padlet: What was your biggest takeaway from today's lesson about effective communication?

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Students identify one situation in their academic or professional life where they can apply today's learning.

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Document one communication challenge you observe or experience tomorrow. Analyze it using today's principles.

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4 min read

Test Your Communication Skills Knowledge

For your communications to be successful you need to be confident, clear and know how to engage and connect with others effectively. This comes more naturally to some than others but, with practice, anyone can become a great communicator. Have a go at our quick quiz and test your communication skills!

Communication Skills Quiz

Further Resources:

Post Author

Victoria O'Regan is a Learning Designer with a primary focus on the Health and Social Care sector for High Speed Training. Victoria has almost two decades of experience as a care worker and has worked within a variety of settings in the sector. She is passionate about using her own insights and experience to bring engaging and relatable guidance to the Hub and the training courses she creates.

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Confident in your ability to communicate confidently and effectively? Test your communication skills with our free online communication skills quiz.

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a fantastic session plan