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Management in business and organizations is the function that coordinates the efforts of people to accomplish goals and objectives using available resources efficiently and effectively. Management comprises planning, organizing, staffing, leading or directing, and controlling an organization or initiative to accomplish a goal. Resourcing encompasses the deployment and manipulation of human resources, financial resources, technological resources, and natural resources. Management is also an academic discipline, a social science whose object of study is the social organization.

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http://jobmating.com/the-importance-of-quality-assurance-in-the-workplace/
Quality control (QC) is a procedure or set of procedures intended to ensure that a manufactured product or performed service adheres to a defined set of quality criteria or meets the requirements of the client or customer.

Benefits of quality assurance - Running a more efficient and quality assured company results in increased customer satisfaction, which is of course a key aim of any business. When customers are happier with the service or products they receive there is more chance of picking up repeat business or referrals and recommendations to potentially new customers. Quality assurance equals consistency and reliability which is what customers want and it gives you a great reputation in your chosen industry.

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http://www.dol.govt.nz/er/bestpractice/productivity/7drivers.asp
Production is the transformation of organizational resources into products. Inputs include raw materials , purchased parts, production workers, and schedules. Outputs include the finished product for customer use.

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https://tim.soe.ucsc.edu/undergraduates

Information Systems Management (ISM) is the application of information technology to support the major functions and activities of either a private sector business or public sector institution. In the past, organizations recognized the importance of managing resources such as labor, capital, and raw materials. Today, it is widely accepted that managing the information resource is very often equally important

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http://www.ehow.com/info_12124520_four-types-power-manager-must.html

A manager without power is a manager in name only. Managers must have the stated and implied ability to do things that other workers cannot do. Managers need to be able to lead their workers in an effective manner consistent with organizational policy and objectives. Leadership within an organization generally involves varying levels of control and influence by the manager.

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http://smallbusiness.chron.com/advantages-using-behavior-modification-workplace-25848.html

The definition of behavior modification is encouraging others to behave the way you want, while discouraging the kind of behavior you don't want. The workplace is the ideal setting to examine behavior modification because it occurs in practically all workplace interactions, whether employee-employee relationships, manager-employee relationships or employer-employee relationships.

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http://smallbusiness.chron.com/five-different-types-motivation-managers-use-inspire-employees-32493.html

5 different types of Motivation to Inspire Employees:
“Recognition” - Recognition of a job well-done is a great way to inspire employees. Recognition costs managers nothing and, to employees that feel under-appreciated, can mean everything. Praise doesn't need to be lavish or excessive, but keep track of employee achievement and publicly recognize it.
“Coaching” - Coaching is one way in which managers can utilize their time as a motivational tool. Sit down one-on-one with employees facing challenges and opportunities at your company and talk it through with them. Offer non-judgmental constructive criticism to help them improve and praise where it's deserved. “Leadership Opportunities” - Promoting your best employees to positions of higher authority can inspire them to continue their excellent work. This can also help you retain great employees by presenting them with new challenges.
“Breaks from the Norm” - Professional inspiration can also come from taking a break from the daily grind. You can even break up the work week with professional development by scheduling on-site and off-site seminars. Not only will employees learn something, they'll also feel they're getting a reprieve from the normal day's work. “Importance and Optimism” - Forbes Magazine recommends striving to inspire employees by conveying a sense of importance and optimism about their current work. Time Warner inspired employees by sharing the successes of its subsidiary channel CNN, which became a source of pride for employees, regardless of which Time Warner subsidiary they worked for.

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http://www.forbes.com/2010/04/28/coaching-talent-development-leadership-managing-ccl.html
Coaching focuses on helping another person learn in ways that let him or her keep growing afterward. Broadly speaking, the purpose is to increase effectiveness, broaden thinking, identify strengths and development needs and set and achieve challenging goals.

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Three Differences between a "Leader" and a "Manager"

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Three Differences between a "Leader" and a "Manager"

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http://blogs.hbr.org/2013/08/tests-of-a-leadership-transition
(1)  “Counting value vs Creating value” - Leaders focuses on creating value, saying: “I’d like you to handle A while I deal with B.”

(2)  “Circles of influence vs Circles of power” - Managers create circles of power while leaders create circles of influence.
(3)  “Leading people vs Managing work”. - Management consists of controlling a group or a set of entities to accomplish a goal. Leadership refers to an individual’s ability to influence, motivate, and enable others to contribute toward organizational success.

Influence and inspiration separate leaders from managers, not power and control.

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http://best.berkeley.edu/~pps/pps/teams.html

| A cross-functional team is a team composed of at least three members from diverse functional entities work ing together towards a common goal. This team will have members with different functional experiences and abilities, and who will likely come from different departments within the organization.

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http://smallbusiness.chron.com/differences-between-group-work-team-work-11004.html
What is a "Group"?
A group in the workplace usually comprises three or more people who recognize themselves as a distinct unit or department, but who actually work independently of each other to achieve their organizational goals. Groups tend to be permanent fixtures with ongoing goals or responsibilities.

What is a "Team"?
A team comprises three or more people who may come from different departments within a business, but they collaborate together over time to achieve some set purpose, goal or project. With a team, individuals recognize the expertise and talents of others needed to achieve the team’s goal. Additionally, teams are often formed for temporary assignments with one specific goal, focus or outcome in mind.

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http://www.helpguide.org/menta/eq5_raising_emotional_intelligence.htm

What is Emotional Intelligence?
Emotional intelligence (EQ) is the ability to identify, use, understand, and manage emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict. Emotional intelligence impacts many different aspects of your daily life, such as the way you behave and the way you interact with others.

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http://hr.ucr.edu/recruitment/guidelines/process.html

(1) Recruitment - The initial attraction and screening of the supply of prospective human resources available to fill a position.

(2) Selection - Choosing an individual to hire from all those who have been recruited.

(3) Training - The process of developing qualities in human resources that will enable them to be more productive and contribute to organizational goals.

(4) Performance appraisal - The process of reviewing individuals past productive activity to evaluate the contribution that they have made toward the company goals.

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http://www.coca-colacompany.com/our-company/mission-vision-values#TCCC

Leadership: The courage to shape a better future

Collaboration: Leverage collective genius

Integrity: Be real

Accountability: If it is to be, it's up to me

Passion: Committed in heart and mind

Diversity: As inclusive as our brands

Quality: What we do, we do well

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http://www.uri.edu/research/lrc/scholl/webnotes/Culture.htm
“Culture is how organizations ‘do things’.” — Robbie Katanga

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http://sbinfocanada.about.com/od/smallbusinesslearning/g/delegation.htm
What’s the difference between delegation and outsourcing?

When you delegate, you empower someone else to act for you. The act of delegation, transfers your functions or powers on another so he or she can act on your behalf.

Outsourcing involves purchasing goods or subcontracting services from an outside company. .

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http://smallbusiness.chron.com/divisions-labor-34500.html
Division of labor occurs when a business divides the manufacturing or retail process into multiple, specialized jobs. One employee is assigned a specific task based on factors such as availability, skills and experience. A guitar business may have one person on the assembly line dedicated to installing guitar necks. A car maker has certain employees assigned to install engines, while others paint the vehicle.

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http://pros-per.com/404/the-importance-of-tactical-planning-in-your-business/

It is particularly important for small business owners to establish tactical planning goals to help achieve success. It is much easier to create realistic budgets and to create action steps when there is a sound plan in place. It is imperative to allow some flexibility in this type of plan because of unexpected occurrences. Small business owners gain focus when setting goals and objectives for a specific period of time, such as 12 months.

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http://hbr.org/web/management-tip/tips-on-decision-making

Many managers rely on gut instinct to make important decisions, which often leads to poor results. On the contrary, when managers insist on incorporating logic and evidence, they make better choices and their companies benefit. Here are three ways to introduce evidence-based management at your company:

Demand evidence. Whenever anyone makes a compelling claim, ask for supporting data. Don't take someone's word for it.

Examine logic. Look closely at the evidence and be sure the logic holds up. Be on the lookout for faulty cause-and-effect reasoning.

Encourage experimentation. If you don't have evidence, create some. Invite managers to conduct small experiments to test the viability of proposed strategies and use the resulting data to guide decisions.

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http://www.smallbusiness.wa.gov.au/business-planning/
What is a business plan?

Business plans can vary enormously in length, style and content, but the key is to ensure the document is realistic, practical and regularly reviewed. It should not only set the direction for your business but act as a reference point for measuring performance.

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http://www.tutor2u.net/business/strategy/business-planning-process.html

Business Planning Process - Introduction

Every planning process goes through a series of stages.  In essence the aim is to complete each of the following steps:

Analyse the external environment

Analyse the internal environment

Define the business and mission

Set corporate objectives

Formulate strategies

Make tactical plans

Build in procedures for monitoring and controlling

An overview of the traditional business planning process is illustrated below:

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http://www.ustr.gov/trade-agreements/free-trade-agreements/north-american-free-trade-agreement-nafta

On January 1, 1994, the North American Free Trade Agreement between the United States, Canada, and Mexico (NAFTA) entered into force.

All remaining duties and quantitative restrictions were eliminated, as scheduled, on January 1, 2008.

NAFTA created the world's largest free trade area, which now links 450 million people producing $17 trillion worth of goods and services.

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http://www.netplaces.com/classroom-management/cover-your-assessments/respect-local-practices-and-traditions.htm

Try to honor the ethnic, religious, and cultural practices of the community in which you work. This doesn't mean you have to do everything local residents do or believe everything they believe, but it does mean you have to demonstrate respect for other people's traditions. In fact, such respect might constitute a good definition of tolerance — namely, withholding judgment of other people's customs until you've made an effort to understand those customs.

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http://www.ehow.com/info_8715395_essential-elements-international-marketing-plan.html

In today's global economy, international marketing becomes more and more important. Companies may export products from the country of origin, or they may enter into joint ventures with foreign companies. They may license to companies abroad, or they may establish a manufacturing plant in another country. In any case, they will need to develop a marketing plan that targets people in foreign markets.

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http://www.youtube.com/watch?v=F8fpNa1DS_s

International Management: Managing the Global Corporation by Ashok Som offers a concise European approach to the subject, ideal for MBA students. It first considers management theory and moves on to apply it to European companies in an integrated, user-friendly style.

YouTube Video: International Management: Managing the global corporation

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Intl Global Strategy Company Choice Part

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International Management: Managing the global corporation

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http://www.essec.edu | Ashok Som, Associate Professor of the Management Department presents his book: International Management: Managing the global corporation

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http://www.feminist.org/research/business/ewb_glass.html
Sexual harassment remains a serious problem for women in the managerial ranks. In a 1988 survey of Fortune 500 executives by Working Woman magazine, 90% of large corporations reported sexual harassment complaints by women employees. The survey found that "more than a third of the companies had been sued by victims, a quarter had been sued repeatedly." But, according to the same study, only 20% of offenders lose their jobs; 4 in 5 are merely reprimanded.

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http://smallbusiness.chron.com/advantages-disadvantages-diversity-workplace-3041.html

Diversity in the workplace encompasses a range of elements. Differences in national origin, primary language, religion, social status and age can benefit or harm organizations. Managing diversity effectively is the key to leveraging the advantages and minimizing the disadvantages of diversity in the workplace.

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An organization that has the ability to meet its present needs without compromising the ability of future generations to meet their needs.

Reasons why managers should build sustainable organizations:

(1) Increased Profit

(2) Increased Productivity

(3) Increased Innovation

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Nike's Corporate Philosophy on Social Responsibility

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Nike's Corporate Philosophy on Social Responsibility

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http://www.mallenbaker.net/csr/CSRfiles/nike.html
Nike has become one of those global companies targeted by a broad range of campaigning NGOs and journalists as a symbolic representation of the business in society.

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http://smallbusiness.chron.com/contingency-approach-use-business-33893.html

The contingency approach model of business is a theory of managerial control used both in small and large companies across the country. In practice, the contingency approach empowers management to create specific, integrated solutions to solve workplace issues and meet the project goals of clients.

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Four Basic Types of Organizational Resources:

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Four Basic Types of Organizational Resources:

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(1) Human (2) Monetary (3) Raw Materials (4) Capital

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(1) Planning,  (2) Controlling,  (3) Organizing and (4) Influencing are integrally related and cannot be separated.  The performance on one depends on the performance of another.

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http://business.time.com/2013/12/04/business/slide/top-10-highest-paid-ceos/
This article is highly enlightening. Tesla Motors CEO Elon Musk made his first millions through developing the payment platform PayPal and his success and fame have only grown. The stock of Musk’s latest venture, Tesla Motors, spent much of 2013 soaring in value, helping to explain the visionary CEO’s robust pay package.

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Module 6: Managing Human Resources and Communication

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Module 6: Managing Human Resources and Communication

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Module 5: Organizational Structure and Processes

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Module 5: Organizational Structure and Processes

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Module 3: Management Within a Global Organization

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Module 3: Management Within a Global Organization

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Module 2: Organizational Ethics and Corporate Government

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Module 2: Organizational Ethics and Corporate Government