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Amverton Heritage Resort is located in Ayer Keroh, Melaka.  This resort quite huge around () of hectar. The located at gateway to the historical town of Melaka. The location is very strategic where it is too close to the Ayer Keroh Toll approximately took around less than 2- 4 minutes only.  Then, it only take around  5-10 minutes estimated time to Melaka airport. The location is also close to Recreation Parks such as Skytrex, Bird Park and Bee Park.  In addition there are also so much facilities close here such as Mydin, Clinic and other facilities are also available.  Other hotels and resorts are also very cnear to our own resort.  The address of Amverton Heritage Resort is at Jalan Puteri 1, 75450, Ayer Keroh, Melaka.

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BORANG 20C 20 20PENILAIAN 20PRESTASI 20PELAJAR 20 PENYELIA 20FAKULTI 

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Department   : F&B (Food and baverages)
Location         :  Dayang Coffee House.

My first day work in Amverton Heritage Resort.

Morning shift: 09:00am - 05:00pm

Group Function:
Suruhan Koperasi Malaysia, Melaka
Type of Meals: Breakfast, Lunch and Dinner
Venue     : Ballroom and Dayang
Pax         : 150 pax
Remark  : 2 VIP table

Daily Task

1. Learn to set up the VIP table for dinner

2. Ensure the Dayang area in good condition. Clean and neat

3. After done the event function, make sure all the stuff washes and swipe all the items

4. Topup the bowl, plate and BB Plate for tomorrow event function

5. Swipe all the table in Dayang and Coffee Terrace area.

6. Make sure all the buffet line clean and arranged well

7. Check all of serving gear is ready and double check it

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Evening Shift: 03:00pm- 11:00pm

Daily Task

1. Welcoming guest when they came at Dayang Coffee House.

2. Collect the voucher.

3. Get the payment if any additional person without voucher.

4. Get ready to answer and serve the questions from guest.

5. Wipe all the table and make sure the floor, table and chairs is clean.

6. Cleaning the pantry area. Make sure no rubbish.

7. Sent the dirty table cloth to House Keeping Department.

8. Sweep the floor of Dayang Coffee House area.

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Afternoon Shift: 03:00pm-11:00pm

Daily Task
1) Setup the The Puteri 3 Ballroom for tomorrow event:

Prepare the backdrop and put at the wall of the room

Set up the table and chair at the executive room for tomorrow event.

Preparing and set up all kind of thing like pensil, A4 paper and mineral water on the table at executive room.

Sweep the floor. Make sure the area is clean and no trash in the dustbin.

Touch up the room and double check it.

2)  Set up at Dayang Coffee House for tomorrow event:

Top up the plate and swipe it before put at  buffet plate area

Put the soviet@ tissue

Swipe the glasses and mug properly

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Afternoon Shift (03:00 pm- 11:00 pm)

Daily Task

1) Help to Set up the  tea-break, dinner dan supper
2) Make orange and guava juice, put in the fridge
3) Doing the floor check. Make sure no plate or glasses in front of the room

Make sure wash the plate and glasses

Swipe the stuff and put at the right place

4) Get ready for the room service

Delivering the order at the room guest order

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Morning Shift: 07:00am- 03:00pm

Daily Task:
1 . Double check all the coming events with Sales Department/ Event Book

2. Get ready for opening Dayang Coffee House

Switch on the light and air conditioner

Switch on the computer cashier at counter

3 . Set up the breakfast :

Put all the serving gear and double check it. Do not missing any kind of the serving gear stuff

Put the steno to make sure all the food always hot.

4) After the breakfast hours :

Make sure have water in the chaffing dish.

Switch on the bread toaster and soup pot

Don't forget to switch off the bread toaster after the breakfast hours

Only switch on the one airconditioner and LED lamps while the guest are not arround.

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Picture: the guest coming to enjoy the breakfast meal.

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Morning Shift: 07:00am- 03:00pm

Daily Task:
1) Get ready to opening and Set up for breakfast

Switch on the light and air conditioner

Switch on the computer cashier

Make coffee and tea

Put the juice at the buffet line

2) Make a clearing after the breakfast done

Prepare the chaffing dish, glasses wrap and pot to put the rubbish of leftovers

Take the plate, glasses ang mug after the guest done eat and drink

Don't forget to swipe up the table after take those stuff

rearrange the seats or chair in their place

Sweep the floor if the floor get dirty

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Afternoon Shift: 03:00pm- 11:00pm

Daily Task:
1. Get ready for the room service

Delivering the food order at the room guest

2. Set up the juice, plain water, coffee and tea for dinner tonight

Topup the sugar and creamer packet

3.  Cleaning the buffet line area

Swipe up the buffet line

Swipe up the chaffing dish

Put the water on chaffing dish (always double check it)

4. Cleaning the pantry area.

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Morning Shift: 07:00am- 03:00am

1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

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Morning and afternoon shift: 11:00am- 07:00am

Additional Task:

Sending the Flyer for Buffet Ramadhan Event around Ayer Keroh

Around 871 flyers out for today

Start doing the reservation order booking for Buffet Ramadhan

Daily Task:
1. Prepare for buffet line for tomorrow events

Swipe the chaffing dish

Make sure refill the water in the chaffing dish

Set up the serving gear and double check it

All the table and chair done swipe it

Arrange the position of the buffet line be more nice and spacious

2. Keep clean the Dayang Coffee House
3. Cleaning the Lobby area

Swipe up the table and chair

Take the plate and goblet after the guest done eat

Re arranged the position of the table to make a look more nice

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OFFDAY 🤩

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Morning Shift: 07:00am- 03:00pm

FIT Breakfast: 25 rooms
The breakfast is the buffet

Daily Task:

1. Set up the breakfast:

Put all the serving gear and double check it. Do not missing any kind of the serving gear stuff

Put the steno to make sure all the food always hot.

2) At 07:00am, get ready to welcoming the guest

Asking them for vouchers

Ask them to pay of additional person which is without vouchers

3) After the breakfast hours :

Make sure have water in the chaffing dish.

Switch on the bread toaster and soup pot

Don't forget to switch off the bread toaster after the breakfast hours

Only switch on the one airconditioner and LED lamps while the guest are not around .

Tidy up the café

4) set up again the buffet line for tomorrow breakfast event

Make sure the chaffing dish is clean and double check it.

Ready up the serving gear and double check it.

Top up more glasses and mug

5) Check the stock

The coffee, tea and juice stock is available

All kind the stuff such as steno, soviet, sugar packet and creamer done top up and stock are always available.

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Morning shift: 07:00am- 03:00pm

FIT Breakfast: 5 rooms
Ala carte style

1) Get ready for breakfast

Switch on the lamp and air conditioner.

Make a hot coffee and tea using the water pitcher

Don’t forget to prepare the orange juice, and put enough ice.

2) Take the ala-carte order

The ala-carte have two types of breakfast, English breakfast and Malaysian Breakfast such as Fried Fice, Fried Noodles and Kuey Teow Noodles.

After right down the order on Captain Order receipt

get the copy then inform to the Kitchen Department. They prepare the order then at last, delivering the order to the guest

3) Cleaning the Coffee Terrace area.

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Morning Shift: 07:00am

Additional noted: 917 pieces flyers of Promotion Buffet Ramadhan out today

1) Breakfast Preparation
2) Top up the stuff
3) Cleaning the Dayang Coffee House
4) Banquet Set up The Puteri Ballroom Hall

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Morning Shift: 07:00am-03:00pm

1) Set up for VIP Tables
2) Doing the floor check
3) Cleaning the refrigerator
4) Make the Malaysian ice cream buffet ramadhan event.

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Weekly Task
1) Check the stock for tea dusk, coffee packet, juice and sugar creamer packet. Topup at the buffet line for every day
2) Cleaning the chairs using wet towel
3) Top up all the dinner plate for tomorrow event
4) swipe the fork and spoon and set up on the side of the buffet

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1. Set up all of kind of stuff for tomorow big event.

2. Wash and swipe all the stuff and get ready for the tomorrow event.

3. Swipe the vip round table and other table

4. Arrange the table to looks smooth and neat

5. Make sure has no rubbish and the floor and Coffee Terrace area

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Today is first day for the big event promotion Buffet Ramadhan, Amverton Heritage Resort.

There are many type of dishes provided. All the staff will ensure this event success and going smooth

The guest will booking for Iftar then the staff will handle the reservation booking

Super busy during this event me as among the staff will handle the reservation

Ensure all of the booking will going smooth

Make sure all the guest make a online payment before they came join this Buffet Ramadhan event

Ensure the guest are satisfied with our hospitality service

PREPAIRATION BEFORE EVENT:

All staff are ready for Afternoon Shift only. 03:00pm- 11:00pm

Only one or two staff will doing the overtime/part time and will coming at 04:00am-05:00am standby for Morning Shift and Sahur

Set up all the stuff of plate at Dayang Coffee House and the Coffee Terrace

Set up the lobby area if needed

Make sure all of the area is super clean and all the table and chair in the good position

DURING EVENT:

Ensure that fork and spoon are enough

Ensure that the buffet line are always be clean even during the even in the during pick hour All the guest are coming

Ensure that the water and ice are enough. Topup for many time

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Afternoon Shift: 03:00pm- 11:00pm

Additional Task

Doing the reservation booking online the customers

The guest/ cust will call/message/ contact us about the promotion detail. Then we will proceed them for online booking and the payment through online payment.

Make sure they make a payment by online before they came to enjoy the buffet Ramadhan

Daily Task

Topup the all type of plate. Need a lot of time and energy to do this. Set up again the buffet line and the stall line for serving gear and plate.

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Daily task

Ensure that dayang coffee house and coffee terrace is clean

Done sweep the Dayang and Coffee Terrace area

Double check to make sure no rubbish

Swipe the sofa chairs

Topup the plate

Swipe all the stall

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Daily task
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

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1) Always make sure the plate are always clean
2) Prepare and setup the Dayang Coffee House for breakfast tomorrow (non muslim)
3) Banquet set up for tomorrow event at Puteri Hall Ballroom
4) Swipe the window of the Dayang Coffee House

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Daily Task

1. Welcoming guest when they came at Dayang Coffee House.

2. Collect the voucher.

3. Get the payment if any additional person without voucher.

4. Get ready to answer and serve the questions from guest.

5. Wipe all the table and make sure the floor, table and chairs is clean.

6. Cleaning the pantry area. Make sure no rubbish.

7. Sent the dirty table cloth to House Keeping Department.

8. Sweep the floor of Dayang Coffee House area.

# data[].attributes.body
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
OFF DAY

# data[].attributes.body
1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

5) set up the lobby area table

# data[].attributes.body
Daily task
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
Daily task
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
Daily task
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
OFF DAY

# data[].attributes.body
1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

# data[].attributes.body
Daily task

Ensure that dayang coffee house and coffee terrace is clean

Done sweep the Dayang and Coffee Terrace area

Complete Reservations booking

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Weekly Task
1) Check the stock for tea dusk, coffee packet, juice and sugar creamer packet. Topup at the buffet line for every day
2) Cleaning the chairs using wet towel
3) Top up all the dinner plate for tomorrow event
4) swipe the fork and spoon and set up on the side of the buffet

# data[].attributes.body
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
Daily Task

1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
Daily Task

1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
Daily Task

1. Welcoming guest when they came at Dayang Coffee House.

2. Collect the voucher.

3. Get the payment if any additional person without voucher.

4. Get ready to answer and serve the questions from guest.

5. Wipe all the table and make sure the floor, table and chairs is clean.

6. Cleaning the pantry area. Make sure no rubbish.

7. Sent the dirty table cloth to House Keeping Department.

8. Sweep the floor of Dayang Coffee House area.

# data[].attributes.body
Daily task
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
OFF DAY

# data[].attributes.body
Daily task
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
Afternoon Shift: 03:00pm- 11:00pm
Last day Promotion Buffet Ramadhan ☪️

Last day for buffet ramadhan we’re busy clearing all kind of stuff, plate, swandish, table and chair include in lobby area

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Daily task
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

# data[].attributes.body
Daily Task

1. Welcoming guest when they came at Dayang Coffee House.

2. Collect the voucher.

3. Get the payment if any additional person without voucher.

4. Get ready to answer and serve the questions from guest.

5. Wipe all the table and make sure the floor, table and chairs is clean.

6. Cleaning the pantry area. Make sure no rubbish.

7. Sent the dirty table cloth to House Keeping Department.

8. Sweep the floor of Dayang Coffee House area.

# data[].attributes.body
Daily Task
1) Setup the The Puteri 3 Ballroom for tomorrow event:

Prepare the backdrop and put at the wall of the room

Set up the table and chair at the executive room for tomorrow event.

Preparing and set up all kind of thing like pensil, A4 paper and mineral water on the table at executive room.

Sweep the floor. Make sure the area is clean and no trash in the dustbin.

Touch up the room and double check it.

# data[].attributes.body
OFF DAY

# data[].attributes.body
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
DAILY TASK

1. Set up all the serving gear for breakfast tomorow

2. Doing the floor check for every floor of rooms

3. Make a clearing at Laksamana and set up again for tomorrow event function:

Take all the mug, fork and BB plate

Remove all the rubbish in the Laksamana

Cleaning all the dirty outside of Laksamana

Set up again the Laksamana. Put again the new mineral water, arrange the table and chair, put the candy on the table then switch off the lamp and the air cond.

last touch up for Laksamana, doing double check all items is ready for tomorrow event function.

4) Set up the buffet line for tomorrow
5) Cleaning up the cashier counter
6) No room service ala carte order for today
7) My supervisor come to see me and my head department

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OFF DAY

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Daily task
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
Morning Shift: 06:00am-02:00pm

Group Event :

1. Pejabat Kesihatan Daerah(PKD), Alor Gajah

Type of Meals: Afternoon Tea Break

Total pax        : (500) pax

Venue             : At Ballroom

📌 Remark: (5) VIP table

2. Kelab Vaterinar

Type of Meals:

Afternoon Tea Break for (80) pax at poolside

Dinner for (99) pax at Coffee Terrace

📌 remark: (5) prize table

Daily Task:

1) Get ready to opening the Dayang Coffee House

Get the master key from Front Desk Office and Dayang Coffee House key from security to open the key box to get the money float, all kind of key in dayang, captain order and officer order receipt.

📍remark: Dayang must open and ready for breakfast by 07:00am. Do not more than that.

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Shift:

FIT Breakfast : (10) rooms
Group of Event:

1. Kelab Veterinar

Type of Meals: Breakfast

Total pax : (79) pax

Venue: Dayang Coffee House

2. Majlis Gabungan Belia, Melaka (MGBM)

Type of meals: Lunch

Total pax : (200) pax

Venue : Ballroom

📌 remark:
- 1 VVIP table
- 2 VIP table
- 5 pax vagetarian

# data[].attributes.body
Morning Shift: 06:00am- 02:00pm

FIT Breakfast :  (49) Rooms
Group of Event : Angkatan Belia Islam Malaysia
Type of meals  :

Breakfast (4) pax

Lunch (100) pax

Afternoon Tea Break (10) pax

1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
Morning Shift: 07:00am- 03:00am

FIT breakfast: (35) Rooms

DAILY TASK

1. Set up all the serving gear for breakfast tomorow

2. Doing the floor check for every floor of rooms

3. Make a clearing at Laksamana and set up again for tomorrow event function:

Take all the mug, fork and BB plate

Remove all the rubbish in the Laksamana

Cleaning all the dirty outside of Laksamana

Set up again the Laksamana. Put again the new mineral water, arrange the table and chair, put the candy on the table then switch off the lamp and the air cond.

last touch up for Laksamana, doing double check all items is ready for tomorrow event function.

4) Set up the buffet line for tomorrow
5) Cleaning up the cashier counter
6) No room service ala carte order for today

# data[].attributes.body
Morning Shift:  07:00am- 03:00pm

FIT Breakfast: nil

Daily task
1) Dayang Coffee House and Coffee Terrace

Make sure this area are always clean

Top up the fork, spoon and soviet all the time

Swipe the food table and take clean the stall area

Always topup the cool water, coffee and tea

2) Serving Gear

Double check the serving gear before the event start

3) Sweep all the event area
4) Full up the plate and glasses

# data[].attributes.body
OFF DAY

# data[].attributes.body
Group of Event: KPM
Breakfast 26 pax dayang
Morning tea break 26 pax
At Temengung Hall
Lunch 26 pac

Daily Task
1) Help to Set up the  tea-break, dinner dan supper
2) Make orange and guava juice, put in the fridge
3) Doing the floor check. Make sure no plate or glasses in front of the room

Make sure wash the plate and glasses

Swipe the stuff and put at the right place

4) Get ready for the room service

Delivering the order at the room guest order

# data[].attributes.body
Sk Asahan 32 afternoon tea break
Vip table
Prize table
Vip table

1) Cleaning the lobby area

Swipe the chair and table

Arrange the chairs properly

Sweep the floor

2) Doing the floor check

Ensure that no dirty plate

Washes the plate and swipe the plate

Put again at their place

# data[].attributes.body
AO Connection Travel: 300 pax breakfast

1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

# data[].attributes.body
AO Connection Travel 300 pax breakfast

1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

# data[].attributes.body
1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

# data[].attributes.body
LPM
Breakfast 29 pax
Dinner 29 pax
Supper 29 pax

1. Set up all the serving gear for breakfast tomorow

2. Doing the floor check for every floor of rooms

3. Make a clearing at Laksamana and set up again for tomorrow event function:

Take all the mug, fork and BB plate

Remove all the rubbish in the Laksamana

Cleaning all the dirty outside of Laksamana

Set up again the Laksamana. Put again the new mineral water, arrange the table and chair, put the candy on the table then switch off the lamp and the air cond.

last touch up for Laksamana, doing double check all items is ready for tomorrow event function.

4) Set up the buffet line for tomorrow
5) Cleaning up the cashier counter
6) No room service ala carte order for today
7) take the order for ala carte breakfast

# data[].attributes.body
OFF DAY)

# data[].attributes.body
LPM
Breakfast 29 dayang
Mtb Bendahara
Lunch
Afternoon Tea Break
Dinner
Supper

2) UM - BHEP
Afternoon Tea Break 370 pax Ballroom
Dinner
Supper

DAILY TASK

1. Set up all the serving gear for breakfast tomorow

2. Doing the floor check for every floor of rooms

3. Make a clearing at Laksamana and set up again for tomorrow event function:

Take all the mug, fork and BB plate

Remove all the rubbish in the Laksamana

Cleaning all the dirty outside of Laksamana

Set up again the Laksamana. Put again the new mineral water, arrange the table and chair, put the candy on the table then switch off the lamp and the air cond.

last touch up for Laksamana, doing double check all items is ready for tomorrow event function.

4) Set up the buffet line for tomorrow
5) Cleaning up the cashier counter
6) No room service ala carte order for today

# data[].attributes.body
1) LPM  29
Breakfast Dayang
Morning Tea Break Temenggung
2) UM -BHEP 370
Breakfast dayang
Morning Tea Break Ballroom
Lunch Dayang 370
Afternoon Tea Break Ballroom 344
Dinner Dayang 354
Supper Ballroom 344

1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

# data[].attributes.body
FIT Breakfast: 10 Rooms

UM BHEP
breakfast 344 dayang
Morning Tea Break 344 Ballroom
Lunch dayang
Afternoon 344 ballroom 1 VIP
Dinner Dayang

DAILY WORKS

Serve room ala carte (room service)

Doing the floor check at all of room

Setting breakfast for tomorrow morning

Top up all the plate, bowl, BB plate, mug and glass

Get ready for dinner tonight

Making juice, tea& coffee for dinner tonight and breakfast for tomorrow

Serve all the guest dinner

Make a clearing and sent all the kind of plate to steward to wash and put back at their plate

Closing system cashier report, beverages report and sales report

# data[].attributes.body
FIT Breakfast: 28 Rooms

Breakfast: 344 dayang
Morning Tea Break 344 ballroom 1VIP
Lunch dayang

1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

# data[].attributes.body
FIT breakfast: 13 Rooms

1) Cleaning the lobby area

Swipe the chair and table

Arrange the chairs properly

Sweep the floor

2) Doing the floor check

Ensure that no dirty plate

Washes the plate and swipe the plate

Put again at their place

# data[].attributes.body
1. Set up all the serving gear for breakfast tomorow

2. Doing the floor check for every floor of rooms

3. Make a clearing at Laksamana and set up again for tomorrow event function:

Take all the mug, fork and BB plate

Remove all the rubbish in the Laksamana

Cleaning all the dirty outside of Laksamana

Set up again the Laksamana. Put again the new mineral water, arrange the table and chair, put the candy on the table then switch off the lamp and the air cond.

last touch up for Laksamana, doing double check all items is ready for tomorrow event function.

4) Set up the buffet line for tomorrow
5) Cleaning up the cashier counter
6) No room service ala carte order for today
7) take the order for ala carte breakfast

# data[].attributes.body
OFF DAY

# data[].attributes.body
Jabatan Audit Negara
Afternoon Tea Break Ballroom 192
Dinner Dayang
Ballroom

Remark: 2 VIP table
5 pax pure

DAILY TASK

1. Set up all the serving gear for breakfast tomorow

2. Doing the floor check for every floor of rooms

3. Make a clearing at Laksamana and set up again for tomorrow event function:

Take all the mug, fork and BB plate

Remove all the rubbish in the Laksamana

Cleaning all the dirty outside of Laksamana

Set up again the Laksamana. Put again the new mineral water, arrange the table and chair, put the candy on the table then switch off the lamp and the air cond.

last touch up for Laksamana, doing double check all items is ready for tomorrow event function.

4) Set up the buffet line for tomorrow
5) Cleaning up the cashier counter
6) No room service ala carte order for today

# data[].attributes.body
1) Cleaning the lobby area

Swipe the chair and table

Arrange the chairs properly

Sweep the floor

2) Doing the floor check

Ensure that no dirty plate

Washes the plate and swipe the plate

Put again at their place

# data[].attributes.body
1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

# data[].attributes.body
Morning Shift: 06:00am- 02:00pm

Event Function
1) Group  : Jabatan Audit Negara
Venue  : Dayang Coffee House
Pax      : 226 Pax

Breakfast, Morning Tea

Break and Lunch

1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

# data[].attributes.body
Morning Shift : 06:00am- 02:00pm

1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

# data[].attributes.body
Morning Shift: 06:00am- 02:00pm
FIT Breakfast:

1) Set the breakfast:

Put the fork and spoon. Return and keep again at banquet store after finish the function event.

Double check all the serving gear. Make sure all items are enough

2) Cleaning the Dayang Coffee House area:

Swipe up the table

Sweep the floor

3) Get ready for Dinner:

Put the fork and spoon

Put the serving gear at all the dishes

Make sure the the serving gear is clean and swipe up already.

4) Do the clearing

Washes the plate, mug and glasses. Fork and spoon also

Swipe the mug, glases and fork and spoon

# data[].attributes.body
FIT Breakfast: 24 Rooms
Group Event :

1. Kementerian Pertahanan Malaysia

Type of Meals :

Breakfast 35 Pax at Dayang

Morning Tea Break 35 Pax at Laksamana

Lunch 160 pax at Ballroom

Afternoon Tea Break 35 pax at    Laksamana

Dinner at 35 pax at Dayang

Supper at 35 pax at Laksamana

📌 Remark: 2 Pax Vagetarian

2. Universiti Kuala Lumpur

Morning Tea Break for 160 Pax at Ballrooms

📌 Remark: Two (2) VIP table

# data[].attributes.body
Morning Shift : 07:00am- 03:00pm

1. Ready for setting breakfast:

Switch on the light/lamp and air-cond

Light up fire of steno after food is ready

Double check the serving gear all is complete

Turn on switch *bread machine& sup bowl

Make sure all the steno change after steno ofF

2. Make a clearing after breakfast

Setting and ready the serving gear for lunch after clearing the breakfast

Tidy up the Solitare section, swipe up all the table, chairs, game equiment, water machine, electrical machine and swipe up the floor

📌 Noted: 2 Pax for Vegatarian

# data[].attributes.body
Afternoon Shift: 03:00pm- 11:00pm

FIT Breakfast: 28 Rooms
Group Events :

1. Kementerian Pertahanan Malaysia

Type of Meals :

Breakfast 49 pax at Dayang

Lunch 49 pax at Dayang

Afternoon Tea Break 49 Pax at Laksamana

Dinner 49 Pax at Dayang

DAILY WORKS

Serve room ala carte (room service)

Doing the floor check at all of room

Setting breakfast for tomorrow morning

Top up all the plate, bowl, BB plate, mug and glass

Get ready for dinner tonight

Making juice, tea& coffee for dinner tonight and breakfast for tomorrow

Serve all the guest dinner

Make a clearing and sent all the kind of plate to steward to wash and put back at their plate

Closing system cashier report, beverages report and sales report

# data[].attributes.body
Morning Shift: 07:00am- 03:00pm

Morning Breakfast Group:

Kolej Universiti Islam Melaka (KUIM): (49 pax)

FIT: 21 rooms

Morning Teabreak:
Lunch:
Teabreak:
Dinner:
Room Service: 1 room

1) get ready for set up the breakfast

Serve and take the  boucher from guest

Make a receipt guest payment cashier counter

2) Make "clearing" after guest done eating their food
3) wash all the stuff(plate, mug, glass, fork&spoon) and arrange again at the same place

4) set up the VIP table for (8)eight pax
5) Doing the Floor check

# data[].attributes.body
Morning shift: 07:00am- 03:00pm

FIT Breakfast: 52 Rooms
Group Function : University Melaka
Type of Meals   :

Breakfast  : 46 Pax at Dayang

Morning Tea Break : 46 Pax at Puteri iii

Lunch : 46 Pax  at Dayang

📌Remark : 1 VIP table for morning tea break and lunch

1) Cleaning up the cashier counter
2) Cleaning up the pantry (swipe up the window, floor, put all the cordial at the ais box pantry
3) Doing the transaction money counter when the guest want to make a payment

Make sure right down captain order after done doing the trasaction counter after guest payment.

📌Don't doing any mistake all about money. Responsibilities are matter.
4) Prepairing the breakfast

# data[].attributes.body
Afternoon Shift: 03:00pm-11:00pm

FIT Breakfast : 15 Rooms
Group of Function : Institut Koperasi Malaysia Zon Selatan
Morning Tea Break: 9 am

- Pax   : 40 pax

- Place: Laksamana
- Time : 09:00 am

Lunch: 42 pax 12 pm

Tea Break : 47 pax 3pm

1. Set up all the serving gear for breakfast tomorow

2. Doing the floor check for every floor of rooms

3. Make a clearing at Laksamana and set up again for tomorrow event function:

Take all the mug, fork and BB plate

Remove all the rubbish in the Laksamana

Cleaning all the dirty outside of Laksamana

Set up again the Laksamana. Put again the new mineral water, arrange the table and chair, put the candy on the table then switch off the lamp and the air cond.

last touch up for Laksamana, doing double check all items is ready for tomorrow event function.

4) Set up the buffet line for tomorrow
5) Cleaning up the cashier counter
6) No room service ala carte order for today

# data[].attributes.body
Morning Shift: 0630am- 03:00pm

EVENT FUNCTION
1) Morning TeaBreak and  Lunch
- Group  : Institut Koperasi Malaysia Zon Selatan
- Venue : Laksamana
- Time    : 09:00am
- Pax      : 47 pax

DAILY OF WORK

After the 11:00am, Get ready for room service.

Make sure write down the list order on captain order and total price on the book of captain order

Make sure the serial number of captain order same with the book of captain order

📍 REMINDER NOTE

Be punctual on time during the working hours. Don't be late

Make sure all fork and spoon put in the store

All of dirty glass must be washes and put again at their place

# data[].attributes.body
OFF DAY

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OFF DAY

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Claim OFF DAY

# data[].attributes.body
Morning Shift: 06:30am- 03:00pm

FIT Breakfast    : 27 Rooms
Function Group : Felcra Berhad Wilayah Johor
Type of Meal     : Tea Break and Dinner
Venue                : Laksamana and Dayang Cafe
Pax                    : 56 Pax

Daily Task

1) Help to Set up the  tea-break, dinner dan supper
2) Make orange and guava juice, put in the fridge
3) Doing the floor check. Make sure no plate or glasses in front of the room

Make sure wash the plate and glasses

Swipe the stuff and put at the right place

4) Get ready for the room service

Delivering the order at the room guest order

# data[].attributes.body
Morning Shift: 06:00am- 02:00pm

FIT Breakfast    : 50 Rooms
Group Function : Felcra Berhad Wilayah Johor
Type of Meals   :

Breakfast  : 56 Pax at Dayang

Morning Tea Break  : 43 Pax at Laksamana

Lunch : 42 Pax at Dayang

Daily Task

1) Help to Set up the  tea-break, dinner dan supper
2) Make orange and guava juice, put in the fridge
3) Doing the floor check. Make sure no plate or glasses in front of the room

Make sure wash the plate and glasses

Swipe the stuff and put at the right place

4) Get ready for the room service

Delivering the order at the room guest order

# data[].attributes.body
Morning Shift: 07:30am- 03:00pm

FIT Breakfast: 9 Rooms

Daily Task

1) Help to Set up the  tea-break, dinner dan supper
2) Make orange and guava juice, put in the fridge
3) Doing the floor check. Make sure no plate or glasses in front of the room

Make sure wash the plate and glasses

Swipe the stuff and put at the right place

4) Get ready for the room service

Delivering the order at the room guest order

# data[].attributes.body
CLAIM OFF DAY

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OFF DAY

# data[].attributes.body
CLAIM OFF DAY PUBLIC HOLIDAY

# data[].attributes.body
CLAIM OFF DAY PUBLIC HOLIDAY

# data[].attributes.body
CLAIM OFF DAY PUBLIC HOLIDAY