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Name: Tan Jia Jian

Matric No.: 279405

Programme: Bachelor in Risk Management and Insurance with Honours

Intern Company: Tokio Marine Insurans Malaysia (TMIM)

Period of Intern: 1st April 2024 - 31th July 2024

Position: SBU underwriting intern

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Meet with my friend - Fan Jie which work in the same company.

Arrived at Menara Hap Seng 3 at 8:15a.m. and inform the front desk to get in the building

Once the security guard give access card to us, we get into the lift and going to floor 15.

When we reached floor 15, HR call us to wait in the meeting room

When clock reaching 8:30a.m.

Orientation with HR - Kavitha Nagaraja

Giving introduction about the Tokio Marine Insurans (Malaysia)

Briefly explain the company's benefit, working hours, culture, wearing and etc.

Taking laptop from IT department

Taking company access card and keychain

Introduce each floor that TMIM use in Menara Hap Seng.

Once I had been arrived to underwriting department, the orientation had been passed to my SV - Mrs. Sia Lay Khoon.

Orientation with SV - Mrs. Sia Lay Khoon

Introduce every colleague in underwriting department

Introduce Revised Fire Tariff

Learn from Mrs. Sia Lay Khoon to complete Risk Analysis Form (RAF)

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Bank opening - Maybank

request letter for opening

Job assigned

Change word doc to pdf format

Complete RAF

Learn to make client profitability report

Learn property risk (including Risk Survey Guideline) from Underwriting Standing Order & Survey Guide (USO2024)

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Job assigned

Complete RAF

Learn miscellaneous risk from USO2024

Learn to check premium computation

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Job assigned

client profitability report

RAF

sending onboarding document to human resources department

sending ABC form to risk & compliance department

sending bank details for salary payroll

Learn engineering risk from USO 2024

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Job assigned

client profitability report x 6

RAF x 2

Learn marine cargo risk from USO2024

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Job assigned

Client profitability report x 6

RAF x 3

sending checklist to hr

Learn from Mr. Pe Chee Hoe to complete agent performance report

Learn marine hull risk from USO2024

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Job assigned

RAF x 2

client profitability report

Learn liability risk from USO2024

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Selamat Hari Raya Puasa !!!

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Selamat Hari Raya Puasa - DAY 2 !!!

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Job assigned

Client profitability report x 6

RAF

Learn personal accident risk from USO2024

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Learn to complete UW evaluation form

Job assigned

RAF x 4

Learn health risk from USO2024

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Job assigned

Learn to remark for each policy in the RR listing

Client profitability report x 2

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

RAF

Join Tokio Marine Wellness Programme webinar

Learn motor risk from USO2024

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Job assigned

RAF x 3

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 3

Client profitability report

Agent performance report

Learn bond risk from USO2024

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Job assigned

Client profitability report x 3

Agent performance report

Learn about the reinsurance (treaty and facultative) from USO2024

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Job assigned

RAF x 2

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 3

Learn deviation from UW RFT2.0 Fire Maximum Deviation UW limit

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Job assigned

Sending email to compliance department to seek assistance for TR screening

RAF

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Learn tariff rating from MU (Tariff) RFT2.0

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Job assigned

Client profitability report x 6

RAF x 2

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Send email to Property & Misc UW to check terrorism accumulation of the risk location

Learn Self Rating from RFT Self Rating Template

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Job assigned

Client profitability report x 3

Join Warna Warni Aidilfitri celebration with Underwriting & Operations team

Learn general rules for the regulation of fire insurance business in malaysia from Revised Fire Tariff

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Client profitability report

Update the claim status for claim amount of RM30,000 & above by checking via P Asia system

RAF x 2

Learn rules for the construction classification of buildings from Revised Fire Tariff

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Job assigned

Learn to prepare placement slip

Client profitability report

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

RAF

Learn rules for fire consequential loss insurance from Revised Fire Tariff

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

RAF x 3

Send email to Property & Misc UW to check on terrorism accumulation for the risk location

Client profitability report

Agent performance report x 2

Learn schedule of rates and trade / occupation classifications from Revised Fire Tariff

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Job assigned

Send email to Property & Misc UW to check on terrorism accumulation for risk location

RAF x 2

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

client profitability report x 3

Send email to Compliance Department to seek assistance of TR screening

Learn special / extraneous perils clauses and endorsements from Revised Fire Tariff

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Happy Labour Day !!!

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 3

Client profitability report x 2

Agent performance report

RAF

Learn uniform fire policy conditions from Revised Fire Tariff

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Client profitability report

UW evaluation form x 2

Learn warranties from Revised Fire Tariff

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Job assigned

UW evaluation form x 2

Client profitability report x 2

Send email to Property & Misc UW to check on terrorism accumulation for risk location

Join May Step Challenge in bookdoc app

Join Health Education Talk - Shake It Off : Your Guide To Healthy Blood Pressure webinar

Learn clauses and endorsements from Revised Fire Tariff

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Job assigned

Agent performance report x 2

Client profitability report

UW evaluation form x 3

Learn fire extinguishing appliances from Revised Fire Tariff

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Job assigned

Client profitability report x 3

Prepare policy wordings

RAF x 2

UW evaluation form x 2

Agent performance report x 2

Learn rules for special rating from Revised Fire Tariff

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Job assigned

Client profitability report x 2

Agent performance report x 2

RAF

Learn buildings in course of construction from Revised Fire Tariff

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Job assigned

Agent performance report

RAF

RR listing remark

Learn houseowners / householders insurance from Revised Fire Tariff

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Job assigned

agent performance report x 4

UW evaluation form

Learn industrial all risks insurance from Revised Fire Tariff

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Job assigned

Client profitability report

Agent performance report x 2

Learn insurance of growing trees from Revised Fire Tariff

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Job assigned

RAF

send email to Compliance department to seek assist of TR screening x 2

Client profitability report x 3

Send email to Property & Misc UW to check on terrorism accumulation of the risk location

Prepare RI placement slip and FAC RI Request Form

Learn fire direct insurance business from Revised Fire Tariff

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Job assigned

RAF x 2

client profitability report x 3

complete UW evaluation form from RR listing that instructed by Mohammad Izzat x8

Learn enforcement of the revised fire tariff from RFT

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Job assigned

Send email to Property & Misc UW to check on terrorism accumulation of the risk location

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

Reply to FAC RI about the question

Client profitability report x 4

RAF

Send email to Liability and Engineering UW to request approval for extension of POI of Contractor all risk & Public liability

Agent performance report

Update watching list - Unnamed passenger & ship crew

Learn rules for self-rating for risks with sum insured between RM10 million to RM50 million from Revised Fire Tariff

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Job assigned

Client profitability report x 3

RAF x 2

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Prepare FAC RI request form and RI placement slip

Agent performance report x 2

Send email to FAC RI UW to request FAC RI confirmation

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Job assigned

Client profitability report x 3

RAF

Agent performance report

Send email to Property & Misc UW to check on terrorism accumulation for risk location

Send email to Compliance department to seek request of TR screening

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Happy Wesak Day !!!

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

RAF

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

RAF

Client profitability report

Agent performance report

Send email to RAC RI UW to seek reconfirmation of FAC RI

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Client profitability report x 2

Agent performance report

RAF x 2

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Job assigned

Send email to Compliance department to seek request for TR screening x 4

Client profitability report x 2

Agent performance report x 2

UW evaluation form

RAF x 2

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Job assigned

Agent performance report

Client profitability report x 2

RAF x 2

Tariff

UW evaluation form

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Job assigned

Client profitability report x 5

Agent performance report

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 5

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Job assigned

Client profitability report

send email to MU to request survey report for renewal review purpose x 2

UW evaluation form

Agent performance report x 2

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

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Celebrations to Yang Di-Pertuan Agong's Birthday !!!

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On Leave

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

Client profitability report x 4

RAF x 3

Send email to MU to revise the SI

Agent performance report

Join Health Education Talk - Plant Powered Planet : Embracing Plant-Based Diets webinar

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Job assigned

RAF x 2

Agent performance report x 2

Client profitability report

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Job assigned

Agent performance report

client profitability report x 3

RAF

Send email to Property & Misc UW to check on terrorism accumulation for the risk location

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Job assigned

Client profitability report x 3

UW evaluation form

Send email to compliance department to seek assist for TR screening x 2

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Job assigned

Send email to compliance department to seek assist for TR screening x 3

RAF

Client profitability report x 4

Agent performance report

UW evaluation form

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Job assigned

Send email to compliance department to seek assist for TR screening x 2

Send email to MU to request supporting information / documents for Seremban Audit

Client profitability report x 2

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Job assigned

Send email to MU to request additional supporting information / documents for Klang Audit

Prepare Audit document

Join Relax & Learn: Recreational Sport Injury Prevention webinar

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Job assigned

Send email to Property & Misc UW to check on terrorism accumulation of the risk location

RAF

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Client profitability report x 5

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Selamat Hari Raya Haji !!!

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Job assigned

UW evaluation form

Request relevant documents / information from MU

Send email to MU to review the trade code of the risk location

RAF

Join A Healthy Lifestyle: Nourishing The Planet & You webinar

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Job assigned

Send email to compliance department to seek assist for TR screening

RAF

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Client profitability report

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Job assigned

Send email to Property & Misc UW to check on terrorism accumulation of the risk location

Send email to Liability and Engineering UW to request approval for extension of POI of Contractor all risk & Public liability

Send email to MU to request survey report for fire referral monitoring purposes

Send email to MU to request additional information that required by engineering UW for the extension of POI in contractor all risk

Send email to Property & Misc UW to check on terrorism accumulation of the risk location

Fire Referral Monitoring for trade code 1810

UW evaluation form

Join Standardized Fire Quotation & RFT Clauses – Let’s Understand It webinar

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Send email to compliance department to seek assist for TR screening

RAF x 2

UW evaluation form

Client profitability report x 2

Agent performance report

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Job assigned

Client profitability report x 2

Send email to engineering UW to request approval for previous extension of POI

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

agent performance report

Send email to compliance department to seek assist for TR screening

UW evaluation form

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Job assigned

UW evaluation form

Send email to MU to request additional supporting information / documents for Klang audit

Client profitability report x 2

Agent performance report

Risk accumulation report

Send email to compliance department to seek assist for TR screening

Join Anti-Trust (Competition Law) by Legal & Compliance webinar

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Job assigned

UW evaluation form x 2

Send email to MU to expedite for the audit klang

Colouring for the RR listing

RAF

Send email to compliance department to seek assist for TR screening

Prepare audit document

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Job assigned

RAF

Send email to compliance department to seek assist for TR screening x 2

UW evaluation form x 5

Send email to MU to revise building construction

Join Tokio Marine Health Carnival

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

UW evaluation form x 2

Client profitability report x 5

RAF x 2

GPA Quotation slip

Join Tokio Marine Health Carnival

Farewell with Mr. Choo Sing Wah who same team in Strategic Business Underwriting

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Job assigned

Send email to Property & Misc UW to check on terrorism accumulation of the risk location x 4

Client profitability report x 3

Renewal Listing - Central & East Coast - colouring

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Send email to compliance department to seek assistance of TR screening x 2

Send email to MU to request supporting documents and information for audit purpose

RAF

UW evaluation form x 3

client profitability report

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Job assigned

UW evaluation renewal update

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Send email to Property & Misc UW to check on risk accumulation of the risk location x 2

UW evaluation form x 2

Join Meal Prep 101 : Fueling Health For Busy Bees webinar

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

Client profitability report x 4

Client claims details report

Send email to Compliance department to seek assistance for TR screening

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Job assigned

UW evaluation form

GPA quotation slip edit

client profitability report

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Happy Muharram Holiday !!!

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Job assigned

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

Reply to MU about the vehicle market value for renewal policies x 2

RAF

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Job assigned

Send email to compliance department to seek assistance for TR screening

Client profitability report x 6

Fire Referral Monitoring (Northern) - remark

Join "Climate Change....The Reality" Today webinar which conducted by TMIM external consultant, KPMG

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Job assigned

UW evaluation form

GPA quotation slip

Client profitability report x 2

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Job assigned

Client profitability report x 4

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle x 2

# data[].attributes.body
Job assigned

Send email to Compliance department to seek assistance for TR screening

Agent performance report

Client profitability report

UW evaluation form

# data[].attributes.body
Job assigned

Send email to Property & Misc UW to check terrorism accumulation of risk location

Agent performance report x 2

Send email to Compliance department to seek assistance for TR screening

Send email to MU to request supporting documents and information for TR screening

UW evaluation form

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Job assigned

Reply MU email as to provide vehicle "Market Value" for MU's request

Client profitability report

Agent performance report

Send email to MU to request information of deductible and blasting work for mining policies

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Job assigned

Send email to MU to request information of deductible and blasting work for mining policies

Send reminder to MU for TR screening

Send email to Compliance department to seek assistance for TR screening x 2

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Job assigned

RAF

Update Tour Operator watching list

Send email to Compliance department to seek assistance for TR screening

Client profitability report

Farewell with Reinsurance team

# data[].attributes.body
Job assigned

Send reminder to MU to request supporting information and documents

Client claims details report

PAsia claims details and risk location

RAF

Prepare watching list for treaty review

# data[].attributes.body
Job assigned

Client profitability report x 3

Reply to MU for the market value of vehicle

Send email to Compliance department to seek assistance of TR screening

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Send email to MU to request supporting information and documents

Agent's performance report x 2

Farewell with SBU team

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Job assigned

Send email to MU to request supporting information and documents

Client profitability report x 2

Complete Mining & Quarry (Fire, Misc & Package) for Comprehensive Approval (CA) submission

Send email to compliance department to seek assistance for TR screening

UW evaluation form

RAF

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Farewell with Liability Team

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Job assigned

Reply to MU for the market value of vehicle x 3

Send email to Motor UW to check with loss adjuster for market value of the insured vehicle

Sorting paperwork according to name, major class and original document

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Job assigned

Sorting paperwork according to name, major class and original document

Agent performance report

RAF x 2

UW evaluation form

Client profitability report x 2

Submit offboarding documents

Return entry card and cabinet key

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On leave

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Underwriting Standing Order & Survey Guide 2024 front cover

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Underwriting Standing Order & Survey Guide 2024 front cover