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Since leaving GCSE’s I went to sixth form to do A-LEVEL health and social and A-LEVEL travel and tourism for 3 years. During sixth form I worked in an Italian restaurant for 6 months and after sixth form I worked in a different restaurant for 6 months. I have now started my apprenticeship as a customer service practioner within the NHS, I will start off in medical records then I will move onto Bookings office and finish off on reception. This will all take approximately 14 months to complete. I look forward to see what I achieve and learn during this time.

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This is the first SWOT I had made when I first started my apprenticeship, I aim to complete another one when I come to the end of my apprenticeship and compare how my strengths, weaknesses, opportunities and threats have changed within the 14 months.