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If we had better systems, we would be able to serve our clients better, help our teams be smarter about tech aspects of work, have templates and tools at our fingertips and also ties to what our current needs are.

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Communication: Keep Client informed and updated regularly on the project activities and how they are linked to purpose and scope of the project.

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We have the internal procedures and systems prevent, quickly identify potential and/or actual issues, report them and work with USAID or OIG to fix them

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resources allocated to client priorities

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All Missions love good Comms pieces, photos and graphics. We under invest in this I think  - and knowing what the client needs to serve their clients

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Knowledge of regulatory requirements and ability to immediately adapt to new requirements as they emerge

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Outputs that help Agency customers easily navigate their own bureaucracy.

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of local partners--taking the time to show the the ropes so they can grow and bring their firms to the next level

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Taylor-made interventions that bring global knowledge but are responsive to the specific environment of different geographies within the same country.

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Communicating shared understanding and acting on a set of values not just at a project level but also in how we run and manage ourselves; do we walk the talk?

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Accurate forecasting tools to help them meet the development objectives while managing  their own funding challenges

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Tools and examples of how to listen effectively and ask good questions of the client that build trust and confidence

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Building Trust: delivery of accurate, timely, and quality inputs within scope and budget.

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Diversity of perspectives and experience to enhance adaptability and variety of options.

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Technical interventions designed for compatibility with clients' requirements up front (i.e., they don't get kiboshed for non-compliance when they are two-thirds baked)
INTEGRATION

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Customer service focused, can-do attitude, solution oriented, pro-active, responsive

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flexibility to pivot based on context changes. Be able to anticipate/read/understand changes that affect a project

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- MEL modules that can quickly access information
- Grants/sub contract modules that make it easier for non-traditional candidates to apply and that can quickly move forward

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Being able to shift and adapt while still delivering on bottom line objectives

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Achieving and going beyond articulated results.

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Share best technical practices across projects/clients/regions (climate finance, digitalization strategies).

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Share best technical practices across projects/clients/regions (climate finance, digitalization strategies).

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Reflected in systems, timely delivery, right people, relationship management

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Project leadership with the skills and authority to make decisions in the field that respond to local conditions.

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Delivering on what we say to build trust and be shown as reliable; constant listening to what is being asked

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- Strong technical expertise and leadership that aligns with program needs
- Good systems to identify good people and quickly fill gaps as arise
- Ability to adapt to changing environment

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--Need the best technical and managerial talent to deliver results

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Ability to translate client needs (articulated or not) into something that improves delivery

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Knowledgeable, responsive managers with listening/diplomacy skills + thought leadership in a dynamic environment. (Humility implied).