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there are for different types of communication which include
* verbal
* non-verbal
* written
* formal
for example, when caring for a dementia patient you may need to speak slowly and clearly, whereas when dealing with an autistic patient, you need to have a thorough understanding of non verbal communication

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being able to communicate well with patients ensures they feel comfortable around you, and can speak openly about their thoughts and feeling, without fearing judgement

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communication is a highly important and vital part within health and social care

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communication allows for the right emotional support either given directly to the patient or to friends and family

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communication allows for the exchange of clear information based on the patient’s care needs

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communication helps enhance the positive relationship between patients and health and social care workers

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communication is vital to:

To record personal details.

To keep medical/patient records.

To issue medical prescriptions or referrals.

To create letters, emails, text messages to inform and remind about appointments at the hospital, doctors, dentist, etc.

To draw up care plans.

To issue newsletters and inform notice boards.

To hand over duties.

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the opposite of good communication is poor communication

This happens when the message is inaccurate, unclear, lacks transparency and is inaccessible. Inconsistency in the means of communications can also cause confusion and important information can be missed.

Effective communication is key to patient safety, and it is also crucial to managing an incident once it has occurred.

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poor communication can lead to:

A reduction in the quality of care

Poor patient outcomes

Wastage of resources

High healthcare costs

Misdiagnoses or delays in treatment

Medication errors

A breakdown in the doctor-patient relationship

Longer wait times in healthcare

Negative effect on patient and staff satisfaction

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communication is used in healthcare to:

Improve care services

Enhance patient experience

Create more transparency and openness

Reduce complaints

Build trust on the health and social care system

Reduce stress

Create a better working environment for carers

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good communication encourages patients to share more information and positively influences their mental state