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Communication is a vital NHS value as it underpins both patient care and teamwork within healthcare. For radiographers, effective communication with colleagues ensures safe and accurate practice, as clear information sharing helps the whole team work towards the common goal of patient-centred care. Equally, good communication with patients is essential, particularly when they may be anxious or unfamiliar with the process. By giving clear, reassuring explanations and instructions, we build trust and help patients feel comfortable, which in turn allows us to obtain accurate imaging results. In this way, communication directly enhances both patient experience and clinical outcomes.

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Everyone should be included and not be discriminated against

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All people should be respected regardless of background or beliefs. Each individual is entitled to having their dignity preserved and maintained through confidentiality and quality of care

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Treatment goes beyond the addressing of medical needs, taking into consideration the emotional and psychological aspects of patients. Feeling listened to and heard on concerns and worries makes them feel valued and respected, therefore builds trust and engagement.

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Improving lives is one of the fundamental purposes of the NHS - the other core values are imperative for the highest possible quality of care, but everything culminates together in order to improve the lives of the patients using the NHS's services, whether that is through direct treatment or through the encouragement to live healthier lifestyles.

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it’s important because all patients deserve to receive the same standard of care regardless of anything else it also helps reduce errors that could jeopardize a trust so by focusing on quality care a high standard of care is established within the NHS which will help rebuild trust from patients that may be weary of the shortcomings of the NHS. By building a secure foundatation of trust the NHS can then focus on efficiency within the system due to the reduction of errors.

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Communication is a key value in the NHS as it encourages discussion between healthcare professionals and also promotes understanding between a patient and their healthcare provider. It's vital that healthcare professionals of all vocations have good communication as they are all working towards the common goal of improving a patient's well-being, and miscommunication could lead to issues or confusion for the patient. I think that communication between patient and radiographer is even more important though, as telling a patient more about a scan can put their mind at ease and show them that you, as the radiographer, are well-trained, which would hopefully calm any worries they may have had about the procedure. Communication can quell confusion that patients may have, leading to a less stressful hospital visit and a better patient experience.

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As a student radiographer, my commitments to the NHS are to work hard in my academics to gain knowledge and skills for clinical placement, and to develop my empathetic side in order to treat patients with not only competency, but compassion too. I want to be the best radiographer I can be in terms of proficiency with the hospital equipment, and also a caring person that patients feel comfortable around.

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Respecting the right to quality and non-discriminative healthcare for everyone, irrespective of protected characteristics. It is important to promote such values as it allows individuals to feel accepted by the NHS and seek help when needed. Without this, people may feel unable to reach out for support or alienated from using NHS services

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Respecting and valuing an individual, as well as their right to make choices about their health

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Endeavouring to always provide a safe, effective and positive experience, acting proactively to ensure someone has been helped, whether that is ensuring safe procedures, empathising with someone in pain or giving them time to articulate themselves.

This is important as often patients can be at their most vulnerable when we see them, and a kind ear or patient attitude can make all the difference

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Everybody is treated with care regardless of background, the right to healthcare is given to everyone. Nobody should be discriminated from being given services.

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no matter the background, age, sex of a patient, they should never be discriminated against because their main focus in the NHS is to better themselves in the hopes of their problems, inquiries or requests being answered. Making sure that everyone counts will improve the overall quality of a hospital if everyone is equally treated.

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It's not just about showing care, anyone can say they care, but not everyone follows through with genuine commitment or action. Working in this healthcare means giving your maximum effort to improve and ensure every patient receives good quality of care.