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How long do you take to finish eating your food?

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How long do you take to finish eating your food?

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Usually, it would take about 15 to 20 minutes to finish eating. If it is food such as mala or soup items, it could take up to 30 minutes.

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Thomas wants to have more time to decide what he wants to eat because he is  afraid that he will not have enough time to eat after purchasing his food.

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These kiosks will be able to provide students with convenience by enabling them to interact with the self-ordering kiosk. It is able to eliminate the long queues by providing students the option to order their food from these stations

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In each food court, there is an area for tables which can only be used if booked. However, if no one is using the table, the table can be used by anyone. Small device that emits light at table to show if it is booked or not. (green light - not booked, red light - booked)

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Whenever a student wants to enter the food court, they will have to tap their student card to enter. This will update the system and app/screen, letting other students know the number of people in the food court.

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There is a small device with a button at each table which students have to press when they are using the table. This updates the screen outside the food court/ table checker app and it'll show a red cross on table, meaning that its unavailable. There is another button which can alert cleaners to help clean the table.

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This sensor is able to detect when someone enter or leaves. It will then update accordingly on a screen outside the food court/phone apps. This lets other students know the number of people in the food court.

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The CCTV has a live recording of what is happening in the 4 food courts. This allows students to be able to see how crowded it is and let them better decide where to eat.

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How long do you usually take to get your food?

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How long do you usually take to get your food?

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It depends on the time. During the first 40 minutes of the break, it usually takes 15-20 minutes to get my food. But after that, there are usually no more queue and I can get my food in less than 2 minutes. But the thing is I will not have any time to eat afterwards. It also depends on the food stall I am buying from. There are certain food stalls with no people which lets me get my food fast and some food stalls that have more than 15 people queuing up which takes me at least 15 minutes to get my food..

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There should be an allocated amount of time for students using a table, e.g 30 mins. After 30 mins the app would notify students to leave as their time is up.

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Thomas wants people that have finished eating to leave as soon as possible so that there will be more available seats for everyone else.

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Shows a layout of tables/seats and identify which seats and tables are taken, like it would when booking cinema seats. Seats that are taken will be red-coloured

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Do you think that the school's food court is serving food that is healthy enough for the students?

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Do you think that the school's food court is serving food that is healthy enough for the students?

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I think it is not healthy enough for the students as even though many stalls do add vegetables to their meals, the amount of vegetables compared to the amount of carbohydrates and meat is very insignificant.

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Every table has this device which students has to activate. Once activated, this robot will suck up all the dirty things on the table and wipe it with a clean cloth.

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Thomas expects that the table he is eating at is clean so that he can place his belongings on the table without worrying that it'll get dirtied, and that he does not risk getting his shirt dirty if there are stains on or at the side of his table.

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What do you think about the cleanliness of the school's food courts?

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What do you think about the cleanliness of the school's food courts?

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The canteen is usually clean and people usually return their trays. However, not everyone do so, there are people who leave their drinks and leave their table dirty after using it.

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Can order food for all the food courts in Ngee Ann online.

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LIght indicator to show how full food court is.
Green - not crowded
Yellow - slightly crowded
Red - very crowded.

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Thomas always has to rush down immediately after lesson ends during breaks just to find seats so that he will have enough time to eat.

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Thomas hopes that the queue in the canteen can get shorter and faster as he doesn't like to wait too long to buy his food.

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Thomas wants to be able to find seats fast and easily because he doesn't want to waste time trying to find or wait for seats.

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Name: Thomas
Age: 18
Gender: Male
Needs: Cannot stand wasting time, likes to fully utilize every second
Goals: Wants to be a 4 pointer at the end of his poly life. He dreams to be the top student as he is frequently compared to his brother who was also the top student of the school.
Aspirations: Wants to be the CEO of his own start-up company
Expectations: Aims to always be ahead of everyone, likes to be efficient in everything he does

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During breaks, the school canteens are always crowded with students. Due to this, students in Ngee Ann always spend quite a bit of time finding seats and queuing up to buy their foods and drinks. It can be seen the most students dislike this as a lot of  time is wasted. Students in Ngee Ann wish that they are able to reduce the time needed for queuing and waiting for food and seats in the canteen. Even if they do find a seat, the table might be dirty at times.

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How is the canteen experience in Ngee Ann Poly?

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How is the canteen experience in Ngee Ann Poly?

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Typically ambiance is nice and clean. However, during breaks when it is crowded, a lot of time wasted on finding seats and waiting for food

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In what ways do you think online ordering could affect students?

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In what ways do you think online ordering could affect students?

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Students might start ordering their food during their lessons and not focus in class.

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What are the areas do you hope Ngee Ann Polytechnic can improve on?

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What are the areas do you hope Ngee Ann Polytechnic can improve on?

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I think one area that Ngee Ann can improve on is the lack of seats in the food courts. During lunchtime, sometimes I have to move from one food court to another due to lack of seats. Since the food courts are far apart, it takes quite awhile to move. It'll be nice if I am able to know which food court has seats that are available so that I would not have to spend unnecessary time traveling around.

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What is the longest time that you can stand queuing for your food or waiting for seats?

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What is the longest time that you can stand queuing for your food or waiting for seats?

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Probably around 25-20 minutes. If I can't find any seats after that long, I will go to another food court. Same for queuing up for food, I will buy something else from another store.

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Do you think online ordering could save time as compared to ordering face-to-face to get your food from the school's food courts?

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Do you think online ordering could save time as compared to ordering face-to-face to get your food from the school's food courts?

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Generally, I do think that it gives students convenience to be able to order food through our smartphones. But if there is a queue for food from the shop I am ordering from, there would be no difference ordering online and offline, as I would still have to wait for the people that are ahead in the queue to receive their food first.