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Good Day Madam. Below I have attached the Business Model Canvas pf Hotel Seri Malaysia.

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Good day Madam. Below I have attached my Laporan Maklumat Majikan.

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Good day Madam. Below I have attached my Borang A.

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Good Day Madam Harnidah. Below i have attached my video link. Thank you Madam.

https://www.youtube.com/watch?v=vBxiy9O7jbE&t=4s

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Today is my last day of practical. Today also my shift is from 10am till 6pm. Today also I was scheduled with Syakiroh. We proceed to clean the room. After we are done with cleaning all the rooms, I interviewed Puan Maistah( Mom), the Housekeeping Manager on the details of Housekeeping Department. After the interview, we took a picture together and it ends my practical at Hotel Seri Malaysia.

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Today is my thirteenth day. Today also my shift is from 10am till 6pm. Today also I was scheduled with Syakiroh. After we have done cleaning all the rooms, I was asked to take things to be refilled at the trolley from the Inventory Room. After I have took the things, I was taught by Syakiroh on to write the 'Inventory Book'. 'Inventory Book' consists of housekeeping things such as tissue box, coffee set which are tea bags, creamer packet, sugar packet and other things. I should fill 'in', 'out','balance' and 'taken by' at the book. Below is the example of 'Inventory Book'.

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Today is my twelveth day. Today also my shift is from 10am till 6pm. I was scheduled again with Syakiroh. After we have done with our duty, I helped Haslina to count the clothes to be sent to the laundry. Today Haslina taught me on how to fill 'Laundry Report'. 'Laundry Report' are report on the stock of the clean clothes that has arrived from the laundry. I counted on the number of clean bed sheets, bath mat, towels, blankets and rag cloth that has arrived and wrote them in the report and hand it to Mom to be signed indicating that we have received the stock. Below in the picture is the example of the 'Laundry Report' that I have wrote.

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Today is my eleventh day. Today my shift is from 10am till 6pm. Today I was scheduled with Syakiroh. After we have done cleaning all the rooms, Syakiroh taught me on the the
housekeeping system on the computer. It is a system that consists of rooms that are 'Vacant Dirty', 'Vacant Clean', 'Occupied Dirty', 'Ocupied Clean', 'Out of Order' which means the rooms cannot be used and also 'Vacant Inspected' which the Hotel Manager which do room checking with Housekeeping Manager and staffs. We can check updates on each rooms at the system. Below in the picture is me checking on 'Vacant Clean' rooms at the system.

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Today is my tenth day. Today also my shift is from 9am until 5pm. Today I was scheduled with Haslina also. We proceed with our duty to do the rooms. Today I was taught on how to write the 'Maid Room Report'. 'Maid Room Report' is our timetable which consists on the number of the rooms that we have to clean. It also consists of the time in and out of each rooms, towels, coffee set, bed sheets, laundry bags, mineral water, pillowcase, bathmat and others that are in and out. 'In' means replaced by new things while 'Out' means used things and needs to be cleared. I have to fill in the number of 'in' and 'out' for each room. For example, for room 324, I wrote at the towel section, 2 'in' which means 2 new towels are replaced in the room while 2 'out' which means the towels have been used by the guests and need to be cleared. Below in the picture is the example of 'Maid Room Report' that I have filled.

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Today is my nineth day. Today my shift is from 9am until 5pm. Today I was assigned to do the rooms with Haslina. After we have done the rooms, I proceed to help Haslina to count the clothes to be sent to the laundry. After that, Haslina taught me on how to do the goods received note checklist receipt. I filled up how many blankets, bed sheets and rag clothes should be sent to the laundry in the receipt and after that, the receipt was signed by Mom. Below in the picture is the goods received note that I have filled in.

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Today is my eighth day . Today my shift is also from 10am until 6pm. Today I was assigned to do the rooms with Syakiroh. At every room, I cleared up the cups and saucers and washed them. After that, I refilled the table set like mineral water and coffee set and then I proceed to clean the washroom. After that, I helped to count the clothes to be sent to the laundry with Haslina. We divide the clothes into bed sheet, blanket, rag cloth. After that, we count each of the clothes and put all of them into a bed sheet and tied them up into a bundle. Below in the picture is me counting the clothes to be sent to the laundry.

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Today is my seventh of practical. Today my shift is from 10am till 6pm. I was assigned by Mom to check the 'VC' room. After i checked the 'VC' room, I resumed my duty with my co-worker, Haslina. I was assigned to clean the washroom while Haslina was assigned to do the bed. After we have done the rooms, I was taught on how to do the laundry bag. I folded the laundry bag left and right, and after that, I fold it from bottom to top. I continued doing it until my shift ends.

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Today is my sixth day of practical. Today also my shift is from 9am till 5pm. Today i was taught on how to fold the towels to be placed in the rooms. There are 3 towels will be placed at the family rooms while 2 towels will be placed at standard rooms. There are 2 ways of folding the towels since there are two different towels used by 'Hotel Seri Malaysia'. One towel is with the logo of 'Seri Malaysia' while the other one is without the logo. Below in the picture is me folding the towel.

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Today is my fifth day of practical. Today my shift is from 9am till 5pm.  Today I was scheduled with my another co-worker, Haslina to do the rooms. There are 26 rooms in our row that we need to clean up. After our work is done around 3.30pm, Haslina explained about the things in our housekeeping trolley to me. There are 3 deck. The first deck are filled with toilet items such as soap, conditioning shampoo, sanitary bags and etc.The second deck are filled with single bed sheet while the third desk are filled with double bed sheet. At the sides of the trolley are filled with garbage bag and tissue rolls while the other side is to place used cloths. Below in the picture is  my co-worker explaining to me about the things in the trolley.

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Today is my fourth day of practical.  My shift is today also from 10am till 6pm. Today i was taught by my co-worker Syakiroh on how to set up a bed. There are 3 layers of bed sheet that should be used to set up a bed. A double bed sheet is firstly placed followed by blanket and then another double bed sheet. After that, the layers are turned twice so that the pillows can be placed there. After that, the remaining bed sheet below are stuffed properly below the bed to make it look neat. The bed are also smoothed using our hands so that it looks neat and no wrinkles can be seen. After that, I helped my co-worker to set up the room. Below is the picture is me setting up the bed.

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Today is my second day of practical. My shift today also from 10am till 6pm. Today i was asked to clean the room with my co-worker. I was asked to clean the washroom. There are place to shower and also toilet attached together.I wet the place and after that I use the toilet washing liquid to wash the washroom. After washing the washroom, I use a towel to wipe the mirror, the toilet bowl and dry the washroom. After that, i arranged the washroom tools which are two soaps, a shower cap, a conditioning shampoo and a sanitary bag near the sink. I also wrap the toilet tissue in triangular way and hang it in the space provided.  I help my co-worker to set up the room. Below in the picture is me setting up toilet accessories in the washroom.

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Today is my third day of practical. My shift is also today from 10am till 6pm. At the office, I was schedule to work with my co-worker Syakiroh. At the work schedule, it is stated the room numbers that we should clean. It is also stated the 'occ' room that we should clean. 'Occ' room means rooms that are still occupied by guests and we should ask the if they would like to clean their room. Today I arranged the table set which consist of complimentary drink for guests. I arranged two nescafe packs, creamer, lipton tea bag and sugar. I also arranged mineral bottles, cups and heater in the tray provided. Below in the picture is the table set that I have prepared.

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Today is my first day of practical. My shift today was from 10am till 6pm. I was introduced to the boss and staffs of Hotel Seri Malaysia by Mrs Seha, the Chief Clerk. After that, i was introduced to the housekeeping Manager, Mrs Maistah. I was given a brief explanation on the housekeeping department. There are 3 categories of rooms which are 'Vacant Clean(VC)' which are not occupied by guests, 'Vacant Dirty(VD)' which have been occupied by guests and they have checked out and 'Occupied Dirty(OC)' which means there are guests in the room. For today, I was asked to check 'Vacant Clean(VC)' rooms. to check vacant clean room, I have to sweep the rooms and spray air freshener. This routine will be done once everyday. Below in the picture is me checking 'VC' room.