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BORANG C PENILAIAN PRESTASI PELAJAR PENYELIA FAKULTI 

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BORANG C - PENILAIAN PRESTASI PELAJAR (PENYELIA FAKULTI)

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BORANG C - PENILAIAN PRESTASI PELAJAR (PENYELIA FAKULTI)

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My name is Yeo Li Ying (H18A0675). I'm a hospitality student at University Malaysia Kelantan. For the next 16 weeks, I will be internship at McDonald's Tan Sri Yaacob.

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On the first day, I report to McDonald's Tan Sri Yaakob at 10am. As a practical student, I'm now officially a part of the company.

Today tasks
1. Learn the section of McDonald's.
2. Learn how to make the drink such as medium size cola, small size cola and medium sprite follow by the order of customer.
3. Work at the section of Drive thru area. In the drive thru area, have two position that are runner dan presenter.
4. The runner's job is to pick up the product that the customer ordered earlier from the kitchen
5. The presenter's job is pass the order to the customer.
6. I take the position of presenter. Job responsibility is pass the order to the customer made by the runner and do some simple drinks.
7. Before come back home, need to S
stockup items that have been used.

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10 am
- Punch card

10.10 am - 6 pm

Learning in gril section with the crew trainer. After a while, learning the procedure how to gril the beef patties. There have 2 types of beef patties use by the McDonald's. That are 10:1 and 4:1.
10:1 is smaller and the 4:1 is bigger. 4:1 is make the quarter pounder. And 10:1 is make another beef burgers.

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10 am
-Punch card

10.05 am - 12 pm
Do the QSC Foundation with the manager. Before taking the quiz watch some information and video about McDonald's.

12pm- 6pm

Continue as a work "presenter". If there are a lot of customers in the section of drive thru, take the receipt from customer and write down the customer's car plate. Waiting for the food to be ready order by the customer then served to customers.

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10 am
-Punch card

10.10 am- 6pm

Continue learning gril section. After that, make some beef patties in gril section. In the evening, the crew teach me how to do the egg. Crew trainer also explain the procedure how to make the egg in the gril section. At the later time, I make some egg in the gril section.

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10 am
-Punch card

10.10 am- 5 pm

Continue make the beef patties in gril section.

5-6 pm
Do the station verification with the crew trainer.

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10 am
- Punch card

10.10 am - 6pm
Learning the station observation checklist (SOC) in batch fried. In this section, needs to fried the mcchicken, mcnugget, mcdeluxe, pie and fillet. Crew trainer will explain the station observation checklist (SOC) and demonstrate how to fry the product.  After that, training with the crew trainer.

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10 am
- Punch card

10.10 am - 6pm
- Continue make the product in the section batch fried.

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Rest

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10 am
-Punch card

10.10 am- 5 pm

Continue make the chicken patties, nuggets, mcdeluxe patties in batch fried section.

5-6 pm
Do the station verification with the crew trainer.

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Off day
- Annual dinner

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10 am
-Punch card

10.10 am- 6 pm

Continue make the chicken patties, nuggets, mcdeluxe patties in batch fried section. Before come back home, need to stockup items that have been used.

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10 am
- Punch card

10.10 am - 6pm
Learning the station observation checklist (SOC) in section porridge. In this section, needs to cook the porridge. Crew trainer will explain the station observation checklist (SOC) and demonstrate how to do the product.  After that, training with the crew trainer.

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8.30 am
- Punch card

8.45 am - 1 pm
- Attend the class by the McDonald's.

1 pm - 4.30 pm
- Continue make the product in the section batch fried.

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10 am
-Punch card

10.10 am - 6pm
- Continue make the product in the section batch fried.

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Off day

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10 am
- Punch card

10.10 am - 6pm

Learning the station observation checklist (SOC) in section fried chicken. In this section, needs to cook the spicy fried chicken and regular fried chicken. Crew trainer will explain the station observation checklist (SOC) and demonstrate how to do the product.  After that, training with the crew trainer.

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10 am
-Punch card

10.10 am - 6pm
- Continue make the product in the section batch fried.

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10 am
-Punch card

10.10 am - 6pm

Learning the station observation checklist (SOC) in section porridge and nasi lemak. In this section, needs to cook nasi lemak and porridge. Crew trainer will explain the station observation checklist (SOC) and demonstrate how to do the product.  After that, training with the crew trainer. At the later time, continue make the product in the section batch fried.

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10 am
-Punch card

10.10 am - 6pm
- Continue make the porridge and nasi lemak in the section porridge.

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10 am
-Punch card

10.10 am - 6pm
- Continue make the porridge and nasi lemak in the section porridge.

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10 am
-Punch card

10.10 am- 5 pm

Continue make the porridge and nasi lemak in the section porridge.

5-6 pm
Do the station verification with the crew trainer.

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Off day

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8 am
-Punch card

8.10 am - 4pm

Learning the station observation checklist (SOC) in section grill. In this section, needs to cook sausage for the breakfast menu. Crew trainer will explain the station observation checklist (SOC) and demonstrate how to do the product.  After that, training with the crew trainer. At the later time, continue make the product in the section grill.

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8 am
-Punch card

8.10 am - 4pm
- Continue make the sausage in the section grill.

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8 am
-Punch card

8.10 am- 3 pm

Continue make the sausage in the section grill.

3-4 pm
Do the station verification with the crew trainer.

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8 am
-Punch card

8.10 am- 4 pm

Continue learning the station observation checklist (SOC) in section grill. In this section, needs to cook the round egg and scrambled egg. Scrambled egg only for the breakfast menu. Crew trainer will explain the station observation checklist (SOC) and demonstrate how to do the product.  After that, training with the crew trainer. At the later time, continue make the product in the section grill.

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8 am
-Punch card

8.10 am - 4pm
- Continue make the round egg and scrambled egg in the section grill.

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8 am
-Punch card

8.10 am- 3 pm

Continue make the round egg and scrambled egg in the section grill.

3-4 pm
Do the station verification with the crew trainer.

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Off day

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7.30 am
-Punch card

7.40 am- 3.30 pm

Continue learning the station observation checklist (SOC) in section muffin. In this section, needs to make the product about the muffin. Muffin only for the breakfast menu. Crew trainer will explain the station observation checklist (SOC) and demonstrate how to do the product.  After that, training with the crew trainer. At the later time, continue make the product in the section batch fried.

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8.00 am
-Punch card

8.10 am- 10 am

Continue make the product about the muffin.

10 am - 4 pm

Continue make the product in the section batch fried.

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8.00 am
-Punch card

8.10 am- 3.30 pm

Continue make the product of muffin. At later time, continue do the product in batch fried.

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9.00 am

-Punch card

9.10 am- 4 pm

Continue make the porridge and nasi lemak in the section porridge.

4-5 pm

Do the station verification with the crew trainer.

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12 pm
-Punch card

12.10 am- 8 pm

Learning service in front counter of McDonald's. In the front counter, needs to make some product likes the desert and drink. Crew trainer will explain the station observation checklist (SOC)and demonstrate how to do the desert.  After that, training with the crew trainer. At the later time, continue make the desert and drinks.

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12.00 pm

-Punch card

12.10 am- 8 pm

Continue service in front counter and make some dessert and drinks.

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Off day

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7:00 am
- Punch card

7.10 am - 2.30 am

Continue service in front counter and make some dessert and drinks.

2.30 -3.00 pm

Do the station verification with the crew trainer.

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6.30 pm
-Punch card

6.40 am- 2.30 pm

Learning the station observation checklist (SOC) in section fries. In this section, needs to cook the french fries and hashbrown. Hashbrown only for the breakfast menu. Crew trainer will explain the station observation checklist (SOC) and demonstrate how to do the product.  After that, training with the crew trainer in the McDonald's. At the later time, continue make the fries and packaging the fries.

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6.30 pm

-Punch card

6.40am- 2.30 pm

Continue in section french fries and make hashbrown and fries.

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7:30 am
- Punch card

7.40 am - 3.00 am

Continue make the hashbrown and fries in the section fries.

3.30 -3.30 pm

Do the station verification with the crew trainer.

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9.00 am
-Punch card

9.10 am- 5.00 pm

Learning how to help the customer take the order in front counter. In this section, needs to communicate with the customer. Crew trainer will explain how to help the customer take the order in front counter and demonstrate how to use the machine.  After that, training with the crew trainer in the front counter.

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9.00 am
- Punch card

9.10 am - 5.00 pm
- Continue help the customer take order in front counter.

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9.00 am
- Punch card

9.10 am - 4.30 pm
- Continue help the customer take order in front counter.

4.30 pm - 5.00 pm
- Do the station verification with the crew trainer.

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7.00 am
-Punch card

7.10 am- 3.00 pm

Learning in section lobby. In this section, maintain the clean of McDonald's lobby such as floor, table, toilet and more than that. Crew trainer will explain how to maintain the cleanliness of lobby and demonstrate how to maintain the lobby. After that, training with the crew trainer in the lobby.

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8.00 am
- Punch card

8.10 am - 3.30 pm
- Continue maintain the cleanliness of McDonald's lobby.

3.30 pm - 4.00 pm
- Do the station verification with the crew trainer.

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6.30 am
- Punch card

6.35 am- 3 pm

Work at the section of Drive thru area. In the drive thru have many position that are drive thru order taken, runner and presenter. I learning how to be a presenter. As a presenter needs to pass the order to the customer. Job responsibility of presenter is pass the order to the customer made by the runner. If the runner no time to do the order, need to help runner do the order.

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6.30 am
- Punch card

6.35 am- 3 pm
Continue take a position of presenter. And pass the order by the receipt.

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7 am
- Punch card

7.05 am - 4.00 pm
- Continue take a position of presenter. And pass the order by the receipt.

4.00 pm - 5.30 pm
- Do the station verification with the crew trainer.

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Off day

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Off day

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8.00 am
- Punch card

8.10 am- 4 pm

Continue work at the section of Drive thru area. But take a position as a runner. As a runner needs to do the order by the customer and pass the order to the presenter. Job responsibility of runner is made the order by the list and pass the order to the presenter. If the presenter no time to pass the order, need to help presenter pass the order.

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8 am
- Punch card

8.05 am - 4.00 pm
- Continue take a position of runner. And pass the order by the receipt to the presenter.

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8 am
- Punch card

8.05 am - 3.30 pm
- Continue take a position of runner. And pass the order to the presenter.

3.30 pm - 4.00 pm
- Do the station verification with the crew trainer.

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8.00 am
- Punch card

8.05 am- 4.00 pm
Continue take a position of presenter. And pass the order to the customer.

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8.00 am
- Punch card

8.10 am- 4 pm

Continue work at the section of Drive thru area. But take a position as a drive thru taken order. As a drive thru order taken needs to communicate with the customer to know the customer wants  order which item. The crew teach me how to communicate with the customer. Crew trainer also explain the procedure how to control the counter in the drive thru window 1.

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8 am
- Punch card

8.05 am - 4.00 pm
- Continue take a position of order taken drive thru.

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Off day

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8 am
- Punch card

8.05 am - 3.30 pm
- Continue take a position of order taken drive thru.

3.30 pm - 4.00 pm
- Do the station verification with the crew trainer.

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8 am
- Punch card

8.05 am - 4.00 pm
- Continue take a position of order taken drive thru.

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8 am
- Punch card

8.05 am - 4.00 pm
- Continue take a position of order taken drive thru.

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8 am
- Punch card

8.05 am - 4.00 pm
- Continue take a position of order taken drive thru.

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8 am
- Punch card

8.05 am - 4.00 pm
- Continue take a position of order taken drive thru.

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8 am
- Punch card

8.05 am - 4.00 pm
- Continue take a position of order taken drive thru.

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Off day

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5.30 am
Punch card

5.45 am - 6.30 am
Do the preparation and getting ready to open the store.

6.30 am - 3 pm
Continue work in batch fried. Also need to cook the porridge and nasi lemak. If there is an order, do the order and follow by the system.

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5.30 am
Punch card

5.45 am - 6.30 am
Do the preparation and getting ready to open the store.

6.30 am - 3 pm
Continue work in batch fried. Also need to cook the porridge and nasi lemak. If there is an order, do the order and follow by the system.

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5.30 am
Punch card

5.45 am - 6.30 am
Do the preparation and getting ready to open the store.

6.30 am - 3 pm
Continue work in batch fried. Also need to cook the porridge and nasi lemak. If there is an order, do the order and follow by the system.

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7.00 am
Punch card

7.10 am - 3 pm
Continue work in batch fried. Also need to cook the porridge and nasi lemak. If there is an order, do the order and follow by the system.

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7.00 am
Punch card

7.10 am - 3 pm
Continue work in batch fried. Also need to cook the porridge and nasi lemak. If there is an order, do the order and follow by the system.

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7.00 am
Punch card

7.10 am - 3 pm
Continue work in batch fried. Also need to cook the porridge and nasi lemak. If there is an order, do the order and follow by the system.

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Off day

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7.00 am
Punch card

7.10 am - 3 pm
Continue work in section drive thru. As a presenter. Do the order follow by the system and pass the food to the customers.

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7.00 am
Punch card

7.10 am - 3 pm
Continue work in section drive thru. As a presenter. Do the order follow by the system and pass the food to the customers.

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7.00 am
Punch card

7.10 am - 3 pm
Continue work in section drive thru. As a presenter. Do the order follow by the system and pass the food to the customers.

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7.00 am
Punch card

7.10 am - 3 pm
Continue work in batch fried. And cook the porridge and nasi lemak. If there is an order, do the order and follow by the system. Besides, stockup the corncup and sauce.

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7.00 am
Punch card

7.10 am - 3 pm
Continue work in batch fried. And cook the porridge and nasi lemak. If there is an order, do the order and follow by the system. Besides, stockup the corncup and sauce.

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7.00 am
Punch card

7.10 am - 3 pm
Continue work in batch fried. And cook the porridge and nasi lemak. If there is an order, do the order and follow by the system. Besides, stockup the corncup and sauce.

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Off day

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7.00 am
Punch card

7. 10 am - 3.00 pm
Continue work in section drive thru. As a presenter. Do the order follow by the system and pass the food to the customers.

3.00 pm - 3.30 pm
Stockup the paperbag, cup, lid cup, ice cream cup, sauce...

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7.00 am
Punch card

7. 10 am - 3.00 pm
Continue work in section drive thru. As a presenter. Do the order follow by the system and pass the food to the customers.

3.00 pm - 3.30 pm
Stockup the paperbag, cup, lid cup, ice cream cup, sauce...

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7.00 am
Punch card

7. 10 am - 3.00 pm
Continue work in section drive thru. As a presenter. Do the order follow by the system and pass the food to the customers.

3.00 pm - 3.30 pm
Stockup the paperbag, cup, lid cup, ice cream cup, sauce...

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7.00 am
Punch card

7. 10 am - 3.00 pm
Continue work in section drive thru. As a presenter. Do the order follow by the system and pass the food to the customers.

3.00 pm - 3.30 pm
Stockup the paperbag, cup, lid cup, ice cream cup, sauce...

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7.00 am
Punch card

7. 10 am - 3.00 pm
Continue work in section drive thru. As a presenter. Do the order follow by the system and pass the food to the customers.

3.00 pm - 3.30 pm
Stockup the paperbag, cup, lid cup, ice cream cup, sauce...

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7.00 am
Punch card

7. 10 am - 3.00 pm
Continue work in section drive thru. As a presenter. Do the order follow by the system and pass the food to the customers.

3.00 pm - 3.30 pm
Stockup the paperbag, cup, lid cup, ice cream cup, sauce...

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Off day

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7 am
- Punch card

8.05 am - 3.30 pm
- Continue take a position of runner. And pass the order to the presenter.

3.30 pm - 4.00 pm
- Stock up the paper beg, cup and sauce.

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7 am
- Punch card

8.05 am - 3.30 pm
- Continue take a position of runner. And pass the order to the presenter.

3.30 pm - 4.00 pm
- Stock up the paper beg, cup and sauce.

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7 am
- Punch card

8.05 am - 3.30 pm
- Continue take a position of runner. And pass the order to the presenter.

3.30 pm - 4.00 pm
- Stock up the paper beg, cup and sauce.

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7 am
- Punch card

8.05 am - 3.30 pm
- Continue take a position of runner. And pass the order to the presenter.

3.30 pm - 4.00 pm
- Stock up the paper beg, cup and sauce.

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7 am
- Punch card

8.05 am - 3.30 pm
- Continue take a position of runner. And pass the order to the presenter.

3.30 pm - 4.00 pm
- Stock up the paper beg, cup and sauce.

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7 am
- Punch card

8.05 am - 3.30 pm
- Continue take a position of runner. And pass the order to the presenter.

3.30 pm - 4.00 pm
- Stock up the paper beg, cup and sauce.

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Off day

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7.00 am
-Punch card

7.10 am- 3.00 pm

Learning in section mycafe. In this section, need to learning how to make the mycafe drinks such as americano, latte and more than that. The barista will explain how to maintain the cleanliness of the machine and demonstrate how to make the mycafe drinks. After that, training with the barista in this section.

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7 am
- Punch card

8.05 am - 3.30 pm
- Continue work in section mycafe.

3.30 pm - 4.00 pm
- Stock up the cup, lids and powder.