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Kids Inspire offers families:

practical tools to manage difficult behaviours

support for creating structure and boundaries

a pathway to rebuild trust and stability at home

NVR can help families find calm, rebuild trust and create a more peaceful home without shouting, punishment, or confrontation - just practical strategies for lasting change.

Vist - kidsinspire.org.uk

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Www.epicdad.co.uk

Info@epicdad.co.uk

07717744608

A Community Interest Company that supports fathers, father figures and families through:

One-to-one mentoring

Well-being walks

Social Evenings

Well-being courses

Parenting courses

Fatherhood Preparation Courses

Fatherhood workshops

Playgroups

Dads and Children Clubs

Family Events

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Borrow - Books, CD’s, DVD’s, eBooks, eMagazines & More - Suffolk Libraries

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Borrow millions of physical and downloadable books, eBooks, eNewspapers, CD’s, and stream films and documentaries FREE with your library card. Visit us.

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Practical tips, guides and information on keeping children safe online and beyond.

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This page is for parents - if you are a teacher, click here

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Internet Matters - Parental Control Guides

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Internet Matters - Parental Control Guides

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Internet matters contains parental control guides for dozens of other devices including games consoles and smartphones

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Activate parental controls to manage children's devices, apps and platforms, to give them safer online experiences.

Activate parental controls with how-to guides

Parental controls can be used to manage screen time, block inappropriate content, prevent accidental spending, and keep strangers away. Research shows they improve digital wellbeing when used alongside regular conversations about online activities. Use the filter below to find the guide you need.

100 results found Filters

Filters

Search for a guide

Entertainment & search engines Social media Broadband & mobile networks Devices Gaming

Sort by

Most Popular New Releases Recently Updated

Other ways to keep kids safe online

Talking digital with kids

Have regular conversations to help children deal with online issues and share their digital lives.

Get tailored advice

Use this tool to get a personalised online safety toolkit to help children benefit from the online world.

Go to specific parental control guides

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Parental controls & privacy settings guides | Internet Matters

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Learn how to set up parental controls and privacy settings on devices, apps, and platforms to help keep your child safe online. Get step-by-step guides and expert advice.

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Find out more about the app, game or film your child is talking about, or wanting to watch or play.

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Read age-appropriate app reviews for kids and parents written by our experts.

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Lots of information and guides to support parents to understand online safety and talk about it with their children.

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Campaigning for change

We fight to change laws to make society safer for children. Our Wild West Web campaign has pushed for new regulations through the Online Safety Bill to make sure websites, apps and games are safe for children to use. But the draft Bill doesn't go far enough to protect children.
Help us end the Wild West Web

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Understanding online safety is tricky for all ages - we have advice and guides to help you learn about staying safe online as a family.

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Parents' Resources - Educate Against Hate

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Parents' Resources - Educate Against Hate

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Parents' Resources - Educate Against Hate

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Messages of hate can take many forms. Extremist groups use them to recruit young people. Parents can find answers to common questions and resources to help protect your child below.

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Great newsletter and other online safety information for parents/carers.

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A problem hiding in plain sight

A new report into how children are spending, making and losing money online
Read more

Technology moves fast. We have tools and advice to help keep up.
Read more

Every family needs support sometimes. Here's how we do it.
Read more

Explore our range of products and resources.

Read more

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Parent Zone is a parenting organisation working to make the online world a safer, more positive place for families and children. Explore the ways Parent Zone can help your family, school or organisation understand online safety.

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Worried about your child? Want more information about how to keep them safe? Visit the CEOP website.

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Access information and resources for parents and carers on keeping your child safer online including conversation starters and video guides.

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Supporting young people aged 5-25 in Suffolk who care for or are affected by a family member's illness, disability or substance misuse.

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Supplying advice and guidance to unpaid family carers across Suffolk ensuring that they are valued, visible, supported and connected.

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***Pharmacy First – an NHS service being offered from pharmacies across England for children and adults***

Jardine's Pharmacy, Burwell have asked us to let you know about an NHS service which pharmacies across England are offering for children (as well as adults) called Pharmacy First. Jardines are one of the local pharmacies that offer this service.

What is Pharmacy First?

This service enables children and adults to get quick access to healthcare advice as they can walk in to a pharmacy and access the service (some pharmacies also offer the service remotely as a video consultation). The person will then be offered a consultation with a pharmacist in a private consultation room. This service takes away the potential delay of having to wait for a GP appointment and may help ensure children get well and back to school as quickly as possible, as well as supporting parents/carers to also get better sooner if they are unwell.

The service supports primary school aged children in the below age groups who need help with:
§ Earache (aged 1 to 17 years)
§ Impetigo (aged 1 year and over)
§ Infected insect bites (aged 1 year and over)
§ Sore throats (aged 5 years and over)

The service also supports older children and adults (so is applicable to you as parents/carers) in the below age groups who need help with:
§ Earache (aged 1 to 17 years)
§ Impetigo (aged 1 year and over)
§ Infected insect bites (aged 1 year and over)
§ Sore throats (aged 5 years and over)
§ Shingles (aged 18 years and over)
§ Sinusitis (aged 12 years and over)
§ Urinary tract infections (UTIs) in women (aged 16 to 64 years)

The pharmacist will provide advice and, if clinically necessary, offer an NHS medicine to treat the condition (these medicines are supplied free of charge to children under 16 years, with the normal NHS prescription charge rules applying to people aged 16 or over). The pharmacy will then send an electronic message to the person’s GP surgery so their health record can be updated.

Should the pharmacist be unable to help, they will direct the person to their GP surgery or other health professional as appropriate.

More information can be found via the attached flyer and also the video (link here: https://www.youtube.com/watch?v=ec-43uOnzPY)

Like

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Suffolk Communication Aids Resource Centre

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Suffolk Communication Aids Resource Centre

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Suffolk communication aids resource centre

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An assessment, equipment loan, training and advice service for children and young people.

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We are a team of qualified speech and language therapists (SLTs) and SLT assistants who work with children, young people (CYP) and families.

What do we do?

assess child/young person and discuss with parents and the child/young person what therapy might be needed

support parents, teaching staff and other professionals with activities to develop child/young person's communication skills

train other professionals working with your child/young person.

Who are we?

Speech and Language Therapists

Speech and Language Therapy Assistants

Who do we see?

We see children/young people from birth to 19 years who have difficulties with their speech, language, and /or communication or feeding, including:

unclear speech because sounds are muddled or missed out

slow or unusual development of spoken language

difficulties with chewing or eating and drinking

little or no spoken language

difficulties in understanding what people say to them

stammered (or stuttered) speech

voice difficulties.

Who do we not see?

whose first language is developing well but where English as an additional language is delayed

with written language difficulties where there are no other speech and/or language difficulties

who are selectively mute, unless there is evidence of speech and/or language difficulties

with socio-communication difficulties unless there is a specific speech and/or language difficulty.

How long will my child wait to be seen?

A senior therapist will decide if the referral is to be accepted by the service or not. If not accepted a letter will be sent to the referrer explaining why. This could be because more information is required or more intervention needs to take place by Universal services before specialist treatment is required.'

We aim to see all children/young people for an initial assessment within 18 weeks from receipt of a successful referral

Referrals are accepted straight away as a general rule for stammering, voice, eating/drinking or unintelligible speech.

Where will my child be seen?

What will happen at the first appointment?

we will look at your child/young person's speech, language and communication skills

an adult with parental responsibility is expected to attend the first appointment (or give consent if seen in an education setting)

if seen in a clinic setting and for younger children, we may watch you and your child play to allow us to hear a sample of natural language and speech, and/or ask them to talk about something that interests them to assess:

how your child/young person uses sounds

what type of words your child/young person uses and how they put words together

how easy it is to understand your child/young person's speech

how your child/young person communicates socially

After the assessment:

a report will be sent to you within two to three weeks with advice and activities to carry out at home

we will liaise with other professionals working with your child/young person and carry out any onward referrals as agreed

If your child/young person needs therapy, you will be contacted as soon as there is a vacancy.

Who can refer to our service?

Anyone can refer to Speech and Language Therapy but the following guidelines apply:

For the under fives our referral route is via a Health Visitor or via The Early Years team using wellcomm or ELIM assessments

For over fives as a general rule our referral route is via school to using Language or speech link or other

For children in specific categories e.g. a voice issue referrals are accepted via specialist services ie ENT

Contact Us:

Child Health Centre, Bury St Edmunds: 01284 741732

St Helen's House, Ipswich 01473 321225.

Your view matters:

We aim to offer a good service to you and your child. We welcome your comments, compliments and suggestions.

If you have any queries or concerns with any aspect of your child's care that cannot be resolved with your clinician please contact the team leader.

If you feel unable to discuss your concerns in this way please contact the Patient Advice and Liaison Service (PALS)

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We are a team of qualified speech and language therapists (SLTs) and SLT assistants who work with children, young people (CYP) and families. assess child/young person and discuss with parents and the child/young person what therapy might be needed support parents, teaching staff and other professionals with activities to develop child/young person's communication skills train other professionals working with your child/young person.

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The community paediatric audiology service offers hearing assessment and support for children and young people.

What do we do?

We provide assessment, advice and intervention to children, young people and their families, when there is hearing loss or concerns about hearing.

We work closely with other NHS services, education and social care to ensure children receive the support they need. Children may be seen jointly with other teams and agencies to support shared planning and feedback between professionals and the family, to improve the care we give and reduce the number of appointments.

We care for children from birth to 18 years, or 19 years if in full-time education; and offer assessments for children aged six months to 18 years. Our speciality doctors provide assessment and investigation for children with permanent hearing loss.

Who are we?

Our team includes paediatric audiologists, speciality doctors, audiology assistants and business support colleagues. Our qualified audiologists are registered with the Registration Council for Clinical Physiologists (RCCP) or Health and Care Professions Council (HCPC). All staff working with children have enhanced DBS checks.

Who do we see?

We see children from birth to 18 years with confirmed hearing loss, suspected hearing loss or hearing concerns such as tinnitus. We also monitor children with conditions where there is risk of hearing issues, including (among others):

Down's syndrome

Noonan's syndrome

William's syndrome

Cleft palate

Cystic fibrosis.

Please note we do not see children with ear infections or who require wax removal.

How long will my child wait to be seen?

referrals are triaged by a qualified audiologist, and if not accepted the decision will be explained in writing to the referrer and the parents or carers

we aim to see all children for initial assessment within six weeks from receipt of the referral

Where will my child be seen?

we see children in clinics across the county depending on individual need, this will be confirmed with you when your first appointment is made

we hold clinics at:

St Helen's House, 571 Foxhall Road, Ipswich IP3 8LX

Stow Health, Violet Hill House, Violet Hill Road, Stowmarket IP14 1NL

Child Development Centre, Hospital Road, Bury St. Edmunds IP33 3ND

Sudbury Community Health Centre, Church Field Road, Sudbury CO10 2DZ

What will happen at the appointment?

initial contact is by phone, if unsuccessful a letter will be sent requesting you to call to book an appointment

You will receive information by post before the appointment telling you who will be present and about the tests we perform

The audiologist will discuss your current concerns, the hearing tests used will be explained to you and will depend on the developmental age and co-operation of your child. They are not painful

The audiologist will perform the tests

Who can refer to our service?

newborn hearing screeners

community and hospital consultants

GPs

school and community nurses

NHS speech and language therapists

health visitors

family support practitioners

Contact us:

01473 321216 or 01473 321233

Your view matters:

We aim to offer a good service to you and your child. We welcome your comments, compliments and suggestions.

If you have any queries or concerns with any aspect of your child's care that cannot be resolved with your clinician please contact the team leader.

If you feel unable to discuss your concerns in this way please contact the Patient Advice and Liaison Service (PALS)

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The community paediatric audiology service offers hearing assessment and support for children and young people.

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Find a foodbank in Suffolk

List of Food Banks in Suffolk

Food banks (Some foodbanks only take referrals)

Find a foodbank near you

Or visit your local Pop Up or Top Up Shop

Go to: Pop Up/Top Up Shops in Suffolk
Last updated: 31/07/2022

Find out what support is available in Suffolk to help you with the cost of living

Help with:

Food

Fuel, Energy and Utilities

Finance and Debt

Housing

Warm Spaces

Support for Families

Support for Older People

Support with Mental Health

Print Save to Shortlist

Tweet Share on Facebook Share on WhatsApp

Send details by text

Find a Pop Up or Top Up Shop in Suffolk

For anyone struggling financially to buy food

Find out more

How to reduce everyday living costs

Save money with little impact on your daily living

Find out more

Leave Website Back to top

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Find a foodbank in Suffolk List of Food Banks in Suffolk Food banks (Some foodbanks only take referrals) Find a foodbank near you Or visit your local Pop Up or Top Up Shop Go to: Pop Up/Top Up Shops in Suffolk Last updated: 31/07/2022 Find out what support is available

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Housing Options Advice, Homeless Prevention, Housing Register (Home-Link).

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Relationship support for parents

Access free digital resources that are designed to help parents reflect on conflict in their relationship with current or ex-partners, as well as the impact on their children.

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Children benefit and thrive from seeing their parents having a positive relationship. Even if you are no longer in a relationship with the child’s other parent, it is important to maintain a good relationship for your wellbeing and for the benefit of your children.

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Family Fund delivers grant programmes to families raising a disabled or seriously ill child, on a low income, for things they need most.

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Reducing parental conflict: why it matters to children and why it matters to services

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Link - https://padlet.com/nwarren935/parent-carer-support-signposting-tdqv7h1ekblb2uqr/wish/J24jalMBRm3lQ0A1

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Separating better: digital support for separating parents

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Separating better: digital support for separating parents

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Are you a parent going through separation? Separating better is a brand-new FREE mobile app, designed to help guide you through the separation process, find effective ways of co-parenting, and sort out disagreements, all with the wellbeing of your child in mind.

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Amazon Voucher Terms & Conditions

We may share your personal information with third-party service providers who assist us in operating our website and providing services to you. These service providers are contractually obligated to handle your data securely and only process it on our behalf. We do not sell, rent, or trade your personal information to third parties for marketing purposes.

1. Only people selected to participate in our co-creation sessions are eligible for the £20 Amazon voucher

2. Participants are required to attend both sessions to be eligible for the Amazon Gift Voucher.

3. Amazon vouchers will be sent to the email address provided by participants

4. Only one £20 Amazon Gift Voucher will be issued to a participant

5. No responsibility is accepted for Amazon Gift Vouchers which may be lost in transmission or delayed arrival

6. Amazon gift vouchers expire ten years after the date they are issued, please check your e-voucher email for more information

7. Vouchers are awarded at OnePlusOne's discretion, and no voucher will be awarded as a result of improper actions by or on behalf of any entrant such as false or misleading information

8. OnePlusOne reserves the right to withhold Amazon voucher prizes and to withdraw the call for participants at any stage, without prior notice

9. Once your participation has been confirmed and completed, you should expect to receive your Amazon Gift Voucher within two weeks from your date of completion

10. The closing date for this call for participants is Friday 18 August 2023 11:59PM GMT. Submissions after this time will not be considered

11. Chosen parents will be contacted to participate before 18 August 2023

12. Chosen parents will be contacted via the email address or telephone number provided

13. By entering the call for participants or submitting any personal data for consideration, all entrants consent to the transfer of their personal data to OnePlusOne, who is defined as the Data Controller for the purposes of the administration of this research, and any voucher allocations

14. Promoter: OnePlusOne, 6th Floor, MHA formerly MHA MacIntyre Hudson, 2 London Wall, Barbican, London EC2Y 5AU

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Navigate separation and co-parenting with our app, Separating better. Practical tools, emotional support, progress tracking, and more. Your separation and co-parenting companion. Download now.

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Mental Health Support - Advice for your child + Parent Helpline

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Mental Health Support - Advice for your child + Parent Helpline

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If you're worried about your child or young person’s mental health or wellbeing, you can speak to us over the phone or chat to us online. Our Helpline advisers can provide information, advice and support to help you take the next step.

Remember, it’s okay to reach out for help. We all need a little extra support sometimes, and we hear from parents and carers just like you all the time.

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It's okay to reach out for help. Your situation is unique and no parent has all the answers. We all need a little extra support sometimes, and we hear from parents and carers just like you all the time.

So, if you're worried about the mental health and wellbeing of a child or young person up to the age of 25, you can chat to us by phone, email or webchat.

Our Parents Helpline is also accessible for those who are hard of hearing or speak English as an additional language. If English is not your first or preferred language, we can arrange for a language translator to support you on a call with one of our helpline advisers. Or if you would like to use our webchat or email service, we offer a digital translation service.

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Parents Mental Health Support | Advice for Your Child

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Practical tips, advice and where you can get help if your child or teenager is struggling with their mood, feelings, or their behaviour seems different.

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Anger Management in children: how parents can help

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Anger Management in children: how parents can help

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With thousands of children turning to Childline for anger issues support each year it’s understandable to worry about what’s happening and why. This page is here to help you find ideas you can try to help you cope.

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Anger management in children: how parents can help

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Why is my child angry? Advice for coping with anger issues in children and young people from our team of experts.

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Cambridgeshire and Peterborough Children’s Nutrition and Dietetics

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Cambridgeshire and Peterborough Children’s Nutrition and Dietetics Service for children and young people living in Cambridgeshire.

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Information about how to find a home in the area, including renting, social housing, supported and sheltered housing as well as what housing grants are available and what you could be eligible to in order to improve or adapt your home. Find out where to go for advice about obligations and rights for tenants and landlords in the private housing sector.

If you're worried about becoming homeless or are concerned for someone who is homeless you can also find information about what to do and who to contact.

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Information about how to find a home in the area, including renting, social housing, supported and sheltered housing as well as information about housing grants

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They do grants, parent workshops and lots more!

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Family Fund deliver grants for families raising a disabled or seriously ill child or young people on a low income across the UK

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Free online courses offering relationship support

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Free online courses offering relationship support

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Suffolk residents also have free access to the following online courses offering relationship support:

Me, You and Baby Too – a course for new and expectant parents.

Arguing better – a course to help improve conflict resolution and communication skills.

Getting it right for children – a course to help separating and separated parents co-operatively parent together and develop positive communication skills.

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All local authorities who are in license across England and Wales are shown on this page.

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Cambridgeshire and Peterborough Children’s Nutrition and Dietetics

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Cambridgeshire and Peterborough Children’s Nutrition and Dietetics Service for children and young people living in Cambridgeshire.

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Abuse costs us all. But it shouldn't cost this much.Take action today Abuse costs us all. But it shouldn't cost this much.Take action today We're working together against domestic abuse until wo...

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Video title: Refuge's 24-hour, Freephone National Domestic Abuse Helpline
Video duration: 1 minute 20 seconds
Description: Information video on what it is like to call the National Domestic Abuse Helpline and who can call it.

Refuge's 24-hour, Freephone National Domestic Abuse Helpline 'Transcript'

[Background music plays]

Soft down beat music

[Animated sequence]

Animation in hand-drawn style showing a woman in a house standing behind a man on a sofa. The woman looks worried and the man appears angry, a speech bubble comes out of the man's mouth.

[Text displays]

!*!!*!!

[Female voice over]

I was walking on eggshells around my partner didn't know where to turn.

[Animated sequence]

The door in the background slams shut. We zoom in on it and it turns into a smart mobile phone in the women's hand. The phone displays the details of the National Domestic Abuse Helpline Number and a green phone icon. Her finger hovers over the phone icon.

[Text displays]

Refuge National Domestic Abuse Helpline 0808 2000 247

[Female voice over]

I'd read about refuges National Domestic Abuse Helpline, but I was hesitant to call.

[Animated sequence]

The scene transitions to the woman sitting on a couch to the left of the screen, and another woman, the Helpline adviser, sitting on the right on a computer. They are facing each other. The screen is split into two different backgrounds with a window in the background that crosses over both.

[Female voice over]

The woman I spoke to really understood my situation though, it was such a relief just to talk.

[Animated sequence]

The woman begins to smile. The blinds in the window open up to show a sun and both rooms become brighter.

[Animated sequence]

Scene transitions to a top down view of the Helpline worker writing on lined paper.

[Female voice over]

I was reassured that it was a confidential and non-judgmental service run by a charity.

[Text displays]

Confidential

Non-judgemental

[Female voice over]

She said I could ring at any time, even if I just wanted to talk about what I was going through

[Text displays]

Any time

Just talk

[Female voice over]

It's free and open 24 hours a day.

[Text displays]

Free

24 hours

[Animated sequence]

Scene zooms out to show a group of five women of mixed races and ages including the Helpline adviser from the earlier scene.

[Female voice over]

It was comforting to know that the helpline is staffed by an all female team of experts,

[Animated sequence]

Scene zooms out to show smart mobile phone showing an animation of the live chat page on nationaldahelpline.org.uk. The women's finger begins to type.

[Female voice over]

and that I can also contact them using live chat.

[Sound effect]

Keys tapping

[Animated sequence]

The phone fades away and four framed picture swing into view. They show four women of various ages and races, one of who is pictured with a child, including the women from the first scene.

[Female voice over]

I was told that the helpline is open to any woman who is afraid of her partner,

[Sound effect]

Glass cracking

[Animated sequence]

The glass in one of the picture frames cracks

[Text displays]

[Female voice over]

whether you're being physically abused or not

[Animated sequence]

The picture of the woman from the first scene is zoomed in on. She picks up her mobile phone as the frame turns into a circle. Another circular frame, showing the Helpline adviser, comes into view and begins to merge with the woman's frame. The woman and the Helpline worker turn to face each other and hold hands.

[Female voice over]

The Helpline advisor helped me realise I'm not alone and reassured me it wasn't my fault.

[Text displays]

I'm not alone

[Animated sequence]

Scene scrolls across to show the woman looking in a mirror and hugging herself. She begins to smile.

[Female voice over]

That was really empowering and I began to believe in myself again.

She made me feel like I had choices.

[Background music plays]

Music becomes more upbeat

[Animated sequence]

Scene zooms in on mirror until the frame is not visible. The background transitions to show a countryside scene with rolling hills, trees and butterflies. The woman lifts a hot drink to take a sip and closes her eyes.

[Female voice over]

From that moment on, I could see a life free from violence and fear.

That phone call was the beginning of the rest of my life.

[Animated sequence]

The woman opens her eyes and looks up.

[Animated sequence]

Scene fades to show black text on a white background below the Refuge pink and black logo.

[Text displays]

Refuge's Freephone, 24 hour, National Domestic Abuse Helpline.
Call us on 0808 2000 247
Or visit wwww.nationaldahelpline.org.uk for information and support, including our live chat and secure online contact form.

We know our lines are often busy but we really want to hear from you.

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Home | Refuge National Domestic Abuse Helpline

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Video title: Refuge's 24-hour, Freephone National Domestic Abuse Helpline Video duration: 1 minute 20 seconds Description: Information video on what it is like to call the National Domestic Abuse Helpline and who can call it.

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Leeway Domestic Violence & Abuse Service

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Leeway Domestic Violence & Abuse Service

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What is domestic abuse?

Domestic abuse goes beyond violent behaviour and physical abuse. It also includes any type of sexual, psychological and financial abuse and is about a range of coercive and controlling behaviours. It also includes 'honour based violence', female genital mutilation (FGM) and forced marriages. Domestic abuse can happen in any relationship - regardless of age, race, gender, sexual orientation, religion or social class or income.

If you are being forced to change your behaviour because you are scared of your partner or your family member's reaction, it's likely that you are being abused.

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Leeway | Helping You Break Free from Domestic Abuse

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Leeway provides support to adults and young people looking to break free from domestic abuse in Norfolk and Suffolk.

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Based in Brandon

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Our Mission:

We offer a place of safety, in which domestic abuse victims can rediscover their self-worth and be empowered to find a life much better than living with abuse, a life that they can dream about and take steps to begin to achieve it.

DURING COVID-19 OUR FACE TO FACE WORK IS NOT HAPPENING. WE ARE STILL WORKING WITH PEOPLE BY PHONE OR ONLINE PLATFORMS SUCH AS ZOOM OR GOOGLE MEET. THIS IS FOR GROUP WORK OR INDIVIDUAL CONSULTATIONS - JUST GIVE US A CALL AND WE'LL SET SOMETHING UP.

We use recovery interventions and individual counselling to establish a self-sustaining network of people in recovery from domestic abuse and to raise awareness and improve access to support for both adults and young people in West Suffolk.

We provide a range of services to help those who have experienced domestic abuse. These services can be broken into the following categories.

Individual Counselling is available to help you gain self confidence, increase low self-esteem, leave behind unhelpful patterns of behavour, make different decisions in lide

Support Groups. We offer a number of groups available throughout the week. More details can be found below.

Signposting: We work closely with partner agencies, to support you in the transition to other agencies of support to better meet your needs.

We provide a community atmosphere for support and friendships.

Download a referral form for our groups here.

Freedom Programme

A domestic violence programme which was created by Pat Craven and evolved from her work with perpetrators of domestic violence. The Programme primarily designed for women as victims of domestic violence, since research shows that in the vast majority of cases of serious abuse are male on female
www.freedomprogramme.co.uk/

We meet EVERY WEDNESDAY morning 10:00am - 11:30am in Brandon, British TERM TIME, ONLY. All welcome - an open group

Escape the Trap

An 8 week, interactive, group designed for young people, (13 yr to 24 yr) looking at healthy and unhealthy relationships.
We are holding a 'drop in' for young people to find out about healthy and unhealthy relationships, please contact claudette@alumah.co.uk for more information

Creative Group

A place to create, sit back, relax. A less structured group. Creativity has been proven to relieve stress, increase brain function, improve mood and develop social skills.

Fortnightly, Thursday morning 10:00am - 11:30am. This is an ongoing group, running throughout the year.

Shine

Over a period of 8 weeks, participants will engage in confidence building exercises, relaxation, and fun activities, one evening a week. Together we shall rediscover personal self-worth and how unique we truly are, whilst working on our decision making and problem-solving skills. Self-confidence will be built upon as we set and achieve our own personal goals through realising our hearts desires. Each week each participant will take something home which will serve as a reminder of that week's session.

Our Partners

Thank you to those that support the empowerment of domestic abuse victims.

If you would like to become a partner in supporting us then get in contact.

Get Involved

Get educated. Make a donation. Refer a friend. Every action helps end domestic abuse.

Know the SIgns
Domestic abuse is not just physical. Get educated to help others going through the same situation

Make a Donation
Support us financially to allow us to continue and expand the work we are doing in Suffolk.

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Alumah seeks to offer a place of safety to those who have experienced domestic abuse. We build communities where individuals can rediscover their self-worth and be empowered to find a life without abuse, a life they can dream about and take the next steps to achieve it.

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Restore WA - Supporting Survivors. Restoring Lives.

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Formally known as Bury St Edmunds Women’s Aid Centre, Restore WA offers a range of services to support those affected by domestic abuse.

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A multi-disciplinary specialist team supporting children and young people (aged 5-17) with Avoidant Restrictive Food Intake Disorder (ARFID), and their caregivers.

Base: Haymills House, Station Road East, Stowmarket, IP14 1RQ

Service Manager Lead: Kieron Loane (Operations Manager, Trustwide Eating Disorder Services) Matthew Richardson (Matron, Trustwide Eating Disorder Services) Dr Kathy Jackson (Clinical Lead, Suffolk CFYP ARFID Team)

Reception phone number: 01449 745200

Service hours: 09:00 - 17:00, Monday - Friday.

What this service offers

We offer support to children and young people (aged 5-17) and families affected by Avoidant Restrictive Food Intake Disorder (ARFID). This support is delivered via:

An online information and resource library.

Advice, guidance and consultation to the professional network.

Psychoeducational workshops.

Specialist ARFID multidisciplinary team (MDT) assessment, formulation, and (where clinically indicated) diagnosis.

Intervention planning and coordination, which may include advice and signposting, more intensive MDT input, crisis in-reach and/or multi-agency treatment coordination (as clinically indicated).

A facilitated Parent/Carer Peer Support group

The specialist team benefits from multidisciplinary input including psychological therapies, psychiatry, dietetics, occupational therapy, and paediatrics. We also aim to improve awareness and understanding of ARFID, via professional and public information / training events.

Access this service

The Suffolk CFYP ARFID Specialist Team opened to referrals for assessment and intervention planning from Paediatrician colleagues on 12th May 2025.  Referrals are welcomed for children and young people aged 5 to 17, registered with a Suffolk GP.

Please complete the Suffolk ARFID Referral Form [docx] 60KB in full.  Suffolk CFYP ARFID Referral Criteria ICD-11 [pdf] 184KB

At present, children and young people referred to the ARFID Specialist Team will be required to remain open to the referring Paediatrician, until such time that this is deemed no longer clinically necessary by the multi-agency MDT.   This is likely to be in cases where associated impairment is psychosocial, rather than nutritional.

For all other health and social care professionals, the team are currently offering specialist consultation to provide advice, guidance, and support with intervention planning for children and young with avoidant and/or restrictive eating.

Professionals can access a consultation request form here: https://www.nsft.nhs.uk/arfid-professional-consultation-request-form

Please note, we are unable to accept self-referrals or family/ friend referrals.

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A multi-disciplinary specialist team supporting children and young
people (aged 5-17) with Avoidant Restrictive Food Intake Disorder
(ARFID), and their caregivers.

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Find out how to report suspicious activity, what to do if you think someone is at risk of radicalisation, and what the Prevent duty is.

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Find out how to report suspicious activity, what to do if you think someone is at risk of radicalisation, and what the Prevent duty is.

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It's hard for me to write this letter, as there are many things I want to say, to the me that I was back then. I get that you just wanted to belong, I really do. I know how tough it was to feel like an outsider, not to feel like you fitted in anywhere. You felt like life was going nowhere, no one wanted to know a kid with bad grades and a record of bad behaviour. It seems no one really believed in you or saw your potential. Then someone made you feel heard. A friend who felt just the same as you, who really 'got' you. He talked about the reasons things were going wrong, for you, for him, other friends, family. It seemed to make sense. He talked about immigrants, injustice and race. And you listened without questioning. I wish you hadn't. Instead, you started to speak just like him and I wish you hadn't. You met more new friends online who shared the same views as you. And worse. They lied to you John. They made you feel welcome. You didn't realise they were just using you. The dangers of extremism wasn't something you understood, you only began to realise a while later. You felt part of something for the first time in a long time and it felt good. It felt good to be with them, to take part in extremist rallies, to share a voice. It made you feel powerful and gave you a sense of purpose, when before you had nothing and felt you were going nowhere. Your old friends and family didn't understand, they didn't 'get' you. I wish you had pressed pause and looked around to see the hurt and upset you were causing then. Now it's clear how angry you were, and scared. Too scared to choose another path, despite some of the opinions and content not sitting well with you. I wish you had seen how you were beginning not to belong, with those who really did care about you. Who wanted you to lead your best life, not your worst. Back then, you didn't know that you could choose your own path, that you didn't need to follow people you thought had your best interests at heart, but who really were using you for their own agenda. I wish you had realised then, that they didn't speak for you. They don't speak for anyone who wants a better world. You got so far in, you didn't know how to get back out. It was scary I know, to turn your back on those preaching hate, those who are just looking to others to blame for things that go wrong in life. But you did it John. I'm proud of you. I'm proud of you for taking up the offer of support and the chance to turn your life around. And it was hard. So hard to have your views challenged, to hear some of the facts you had been told by your new 'friends' weren't even true. So hard to no longer belong to a group of people you felt had welcomed you in, online and off. It took time, but you did it and look how far you've come. Now you are supporting other people who want to escape extremism. And you get them, you know the struggle they are going through. You never thought you could change people's lives for the better, but with support you did it and I am proud of the you, that I have now become.

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Act early and tell us your concerns in confidence.

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Transition to Secondary School - Children with SEND

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Transition to Secondary School - Children with SEND

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2. Transition to secondary school – information for families:

a) Preparing for the transition to secondary school for children with SEN – webinar recording above.

b) Transition Tips: https://suffolksendiass.co.uk/education/sen-support/transition-tips/

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Preparing for the transition to secondary school for children with SEN

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Children and young people with SEND can sometimes feel different and may receive different support in educational settings. This video recognises that everyone is unique and different and what is important is helping children and young people to explore the support which is right for them.

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Suffolk's Wellbeing in Education Website

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Suffolk's Wellbeing in Education Website

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The Wellbeing in Education Programme includes a Mental Health Network for colleagues working across Suffolk and a podcast that showcases work to support emotional wellbeing and mental health.

There are also a wide range of resources to support Emotional Based School Avoidance (EBSA).

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A wide range of resources, workshops and training materials to support the mental health and wellbeing of families and staff.

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The NHS Psychology in Schools Team run a program of parent workshops throughout the year to provide up to date advice and guidance on how parents and carers can support the young people in their life. All the workshops are recorded for you to watch at any time.

Use the hyperlinks to find out more about the workshop and get the link to the video on YouTube.

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Beacon House is passionate about developing freely available resources so that knowledge about the healing of trauma and adversity is in the hands of those who need it.

Please feel free to use our resources in your home or work setting. All we ask is that you credit our team for the information and design using this credit: Image or information courtesy of Beacon House Therapeutic Services & Trauma Team | 2024 | www.beaconhouse.org.uk

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Beacon House is passionate about developing freely available resources so that knowledge about the repair of trauma and adversity is in the hands of those who need it. Please feel free to use our resources in your home or work setting.
All we ask is that you credit our team for the information and design using this credit: Image or information courtesy of Beacon House Therapeutic Services & Trauma Team | 2022 | www.beaconhouse.org.uk
As a specialist trauma service, our resources are written using a 'trauma lens' and offer information, ideas and strategies from this perspective. We know that there are other perspectives and overlapping experiences, meaning that 'one size doesn't fit all'. We are working to be as inclusive as possible and alongside this acknowledge that not everything we produce will be relevant for everyone.

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Beacon House is passionate about developing freely available resources so that knowledge about the repair of trauma and adversity is in the hands of those who need it. Please feel free to use our resources in your home or work setting.

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We offer non-clinical peer-led support and resources for parents and carers.  Our vision is to reach all parents and carers across Suffolk and offer support to all who are caring for a child or young person with mental health issues. We offer support (face to face meetups, online, and a 1:1 phone/chat service), training (including Youth Mental Health First Aid, parent guided CBT, Sleeptight, Caring for a loved one with an Eating Disorder) and tools/resources to help both with a parent/carers wellbeing and via them, their child/young person too.

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PACT (Parents and Carers Together) began in 2013 when two local parents realised they shared concern for children/young people experiencing mental health issues in Suffolk. After meeting up regularly and offering support over coffee, PACT was established to help locate, support and maintain the ongoing wellbeing of other parents and carers in similar positions.

PACT believes that through offering a safe space to listen and support (with no judgement), providing training resources and welcoming a variety of guest speakers with appropriate knowledge and experience we will enable and empower parents to continue to support the wellbeing of our children and young people as well as ourselves.

Until we startup our face to face meetups again we continue to develop our support online

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PACT | Parents And Carers Together | Suffolk

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PACT (Parents and Carers Together) began in 2013 when two local parents realised they shared concern for children/young people experiencing mental health issues in Suffolk. After meeting up regularly and offering support over coffee, PACT was established to help locate, support and maintain the ongoing wellbeing of other parents and carers in similar positions.

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What you say or do when you face a problem is what we call a reaction. Once in a while, we all have BIG reactions to

challenges. But, if you have BIG reactions more than you'd like, this journal is for you! Try the exercises on each page.

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Richard Keeble started EPIC Dad in April 2017 as a project to support dads and male carers, and their families, in Lakenheath village, and the surrounding areas of West Suffolk.

The letters of E.P.I.C. stand for:

Encourager

Provider

Instructor

Carer

4 important roles of a father or father figure we want to celebrate and encourage within families and communities.

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THANKS FOR VISITING This page is dedicated to celebrating fatherhood and the work of EPIC Dad Community Interest Company. Please let us know if we can be a support to you and your family in any way and we hope you find this site helpful and

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Home

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E-learning for parents and families. Brought to you by the Solihull Approach NHS team.

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inourplace | Solihull Approach - Online courses for emotional health and wellbeing.

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inourplace | Solihull Approach | Online courses for parents

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inourplace | Solihull Approach : Online courses dedicated to improving emotional health and wellbeing in parents, children, teenagers, adults and grandparents.

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Keeping It All Inside - information for those supporting girls with Autism

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Keeping It All Inside - information for those supporting girls with Autism

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Speech, Language, Communication and Interaction Needs - support, advice and guidance

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Speech, Language, Communication and Interaction Needs - support, advice and guidance

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https://www.cambspborochildrenshealth.nhs.uk/speech-language-and-communication/

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Find out how to help your child develop their speech, language and communication skills.

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Social, Emotional and Mental Health Needs-specific advice, guidance and support

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Social, Emotional and Mental Health Needs-specific advice, guidance and support

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https://www.annafreud.org/resources/family-wellbeing/

https://www.youngminds.org.uk/

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Specific Learning Disabilities - Dyslexia and Dyscalculia resources, guidance and advice

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Specific Learning Disabilities - Dyslexia and Dyscalculia resources, guidance and advice

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Dyscalculia:

https://www.bdadyslexia.org.uk/dyscalculia

Dyslexia:

https://www.bdadyslexia.org.uk/dyslexia

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ADHD-specific advice, guidance and support

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ADHD-specific advice, guidance and support

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https://www.adhdfoundation.org.uk/wp-content/uploads/2022/05/ADHD_FOUND_Takeda_ParentBooklet_May22_2.pdf

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Helping Cambridgeshire's parents and carers who have
children with SEND/additional needs.

Pinpoint Cambridgeshire is not only run for parents - but also by parents.

We give help and information to parent carers of children and young people aged 0-25 with SEND (Special Educational Needs and Disabilities) and/or additional needs, as well as give parent carers opportunities to have a say and get involved in improving local services.

No formal diagnosis is required in order to access support from Pinpoint - for example, a child may be on a waiting list, accessing services, had a referral turned down, or just be struggling.

Useful links

The SEND information hub for Cambridgeshire health, education and social care services and support.
Visit the Local Offer page

UK charity with a good helpline, lots of advice and resources for parents.
Visit Contact's website

What parents like about Pinpoint...

"Thanks so much, for this and all the work that you do - pinpoint has been a real lighthouse for those of us lost in the sea of support and...

For me, Pinpoint is an amazing place to go, where you ARE HEARD AND VALIDATED. No competition about who has is worse off.

"These meetings feel like a real lifeline and when everything feels like such a battle to cope and get the help we need for our little one it is so...

Thank you for all the hard work you've put in and Information you've provided over the past sessions I've attended. Pinpoint is such a great service and one of the...

"The meeting was really helpful and everyone at Pinpoint was very welcoming, supportive and listened- such a difference when you feel alone in this process!"

Really good to find support and assistance at this stage, as I feel like I'm in the dark.

I come to meetings to find out how to help my son - I feel the knowledge I have gained has helped settle him into the school environment.

This is a great service!

I have attended Pinpoint events for quite a few years now and have found the information very helpful and it has also enabled me to point other people in the...

Pinpoint have always been very helpful with and queries/problems that parents have. More recently, the help and support given to parents with home to school transport issues had been very...

I think it's important for professionals to hear parents' opinions.

Many thanks for an excellent meeting - well run, good quality attendees who listened! Very helpful, on many levels.

Pinpoint has completed the Communications Access Training, in conjunction with the National Network of Parent Carer Forums.

Pinpoint are committed to the Health Alliance Safeguarding Best Practice standards.

Pinpoint are delighted to have received the Carer Friendly Tick communities award demonstrating our commitment to supporting the needs of carers.

We are very excited to have been awarded the Good to Go: Good Governance mark by Hunts Forum. This mark ensures that organisations are well run with a good level of internal governance, financial control, management and data protection. Hunts Forum has seen our policies, interviewed us, and then a panel has reviewed the evidence and granted us the mark.

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Do you have a SEND/additional needs child in Cambridgeshire? Pinpoint offers information, support and involvement for SEND parent carers.

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BBC Bitesize, general advice for parents and carers of children with a range of SEND

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BBC Bitesize, general advice for parents and carers of children with a range of SEND

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SEND tips and advice - BBC Parents' Toolkit - BBC Bitesize

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Activities, advice and personal stories about parenting and special educational needs and disabilities to help you support your family.

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Autism-specific advice, guidance and support

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Autism-specific advice, guidance and support

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https://www.autismeducationtrust.org.uk/resources/parent-guide-working-together-your-childs-school

https://www.autismeducationtrust.org.uk/parents

https://www.autism.org.uk/what-we-do/families

https://spectrum.org.uk/

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Free online course. Need to enter 'Apply Access Code': WOLSEY

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inourplace | Solihull Approach - Online courses for emotional health and wellbeing.

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inourplace | Solihull Approach | Online courses for parents

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inourplace | Solihull Approach : Online courses dedicated to improving emotional health and wellbeing in parents, children, teenagers, adults and grandparents.

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Both Parents Matter, a recognised UK charity, offers valuable information and assistance to parents, regardless of marital status or gender.

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Empowering Families: Children thrive when they maintain positive relationships with both parents, even after separation or divorce.

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Not-for-profit social enterprise supporting families through separation.

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How can we help? We offer support in a range of ways including free resources.

Find Out More

(Almost) Anything But Family Court. A groundbreaking new book encouraging couples to avoid family court. The best £20 you will ever spend!

Find Out More

What About Henry. A 6 hour online course written and delivered by Child Clinical Psychologist Dr Angharad Rudkin.

Find Out More

Can you support our work?

Your generosity means we can continue to deliver and expand our services and campaigning, enabling us to play our part in supporting families during breakdown to build a better future for themselves and their children.

Are you looking for help and advice regarding your separation?

The Family Separation Support Hub offers you free information, local signposting, and access to a complete range of professionals who can help advise you on divorce and separation matters.

Separating With Children 101

3rd Edition Out Now.
"Separating With Children 101 is a book that has expertise, compassion and empathy all in one place."
Victoria MacDonald, Health & Social Affairs Editor, Channel4 News.
Buy Here

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WATCH webinar held on Friday 26th June chaired by Health & Social Affairs Editor, Channel 4 News, Victoria MacDonald. LISTEN to Bob talking to Kate Daly on the Divorce Podcast about our social enterprise and the impact COVID has had on the separating parents who contact us. You can find it HERE.

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Not-for-profit social enterprise supporting families through separation

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WATCH webinar held on Friday 26th June chaired by Health & Social Affairs Editor, Channel 4 News, Victoria MacDonald. LISTEN to Bob talking to Kate Daly on the Divorce Podcast about our social enterprise and the impact COVID has had on the separating parents who contact us. You can find it HERE.

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The service offers support to children, young people, and their parent's or carer's to help remove the barriers to achieving a healthy weight and ways to overcome those challenges.

The service supports families with children aged 0 – 19 who have been measured as overweight.

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Healthy Living Service - Suffolk Council

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The healthy living service is a service to support children and young people overcome the barriers to achieve a healthy weight.

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Support and guidance for parents of children awaiting a diagnosis through the NDD Pathway for ASD or ADHD

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Support and guidance for parents of children awaiting a diagnosis through the NDD Pathway for ASD or ADHD

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1. Family Action

Eligibility: Support for parents and carers of children and young people aged 5-25 who are displaying signs of / have received a diagnosis of a neurodivergent condition.

Areas: Must be registered with a GP in the West Suffolk areas of Forest Heath, Bury Town or Bury Rural.

Support offer includes: Training courses for families, liaison with other agencies to facilitate additional support, post-diagnosis support, day-to-day advice and strategies, peer support networks and awareness training.

Contact: Family Action West Suffolk / wsuffolk@family-action.org.uk / 01284 636655

2. BEANS (Belong, Enrich, Adapt, Neurodiversity, Support) / Access Community Trust (ACT)

Eligibility: Children and young people aged 5-18. Once the young person has been referred, the service also works with parent carers and siblings.

Areas: East and West Suffolk (excluding Waveney) from sites in Bury St Edmunds, Ipswich and Woodbridge.

Support offer includes: face-to-face and online emotional and wellbeing support, social groups for young people, parents and siblings, activity sessions, lived experience forum, workshops and advice on a range of topics.

Contact: www.accessct.org/beans  / heart@accessct.org / 01502 527200 (Option 0)

3. Families Together Suffolk

Eligibility: Children registered with a Suffolk GP and living in the below areas, up to the age of 11.

Areas: Ipswich and West Suffolk.

Support offer includes: home visits, online and face-to-face support groups for parents, training programmes, social and activity groups for children.

Contact: www.familiestogethersuffolk.org.uk / info@familiestogethersuffolk.org.uk / 01379 678552

4. Suffolk Family Carers

Eligibility: Support to whole family where there is a child/young person 0 to 25 years in the family, who is awaiting assessment for  / has been diagnosed with a neurodevelopmental difference.

Areas: East and West Suffolk from their base in Claydon near Ipswich.

Support offer includes: Needs led advice and guidance offered to any family member by our trained Family Advisors, via phone or in the community. Direct work with children and young people, including sibling carers. Condition specific workshops and courses. Parent carer drop in’s for peer support. Respite activities, holiday activities, friendship club and social groups for children and young people.

Contact: www.suffolkfamilycarers.org / 01473 835472 / 01473 835477

The organisations above can also refer on to the two further specialist services below if deemed appropriate:

Noise Solutions, who work Suffolk-wide with young people aged 11-25, to create digital music-based projects and stories, and

Green Light Trust, who offer woodland-based activities for young people aged 5-25 from their sites in Martlesham and Lawshall.

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Parent Guide to the NDD Pathway for Diagnoses of Autism and ADHD

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Parent Guide to the NDD Pathway for Diagnoses of Autism and ADHD

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Worried about the cost of living? Need some support? Find out more here

Call your local Citizens advice or 0808 208 2138 if you need a voucher. If you cannot contact a care agency or its an emergency, you are welcome to self refer to us at any centre on your first visit.

50 Upper Olland St Bungay Suffolk NR35 1BH

At the Woodbridge Salvation Army we have a Foodbank. People can self refer by visiting us during our opening times to recieve 1 or 2 food parcels, depending on the size of their household.

St Johns Street Woodbridge Suffolk IP12 1ED

The Stowmarket and Area Foodbank was launched in October 2012 to provide individuals and families from Stowmarket and the surrounding areas who are in crisis with emergency food parcels. It is run in conjunction with other churches in the area, through Stowmarket Churches Together. We...

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Parent event - Launch of Self Harm Toolkit

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Parent event - Launch of Self Harm Toolkit

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Recording of a live webinar on understanding self-harm for parents/carers

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Parent event  - Launch of Self Harm Toolkit

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BBC Bitesize Parents' Toolkit is the place for mums, dads, carers, and the whole parenting community to find stories, expert advice and fun activities that will help you support your child in a changing world. Parents, we've got you!

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Top tips, expert advice and fun activities to help you support your child's wellbeing and learning in a changing world. Parents, we've got you.

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The Local Welfare Assistance Scheme (LWAS) helps those experiencing financial hardship through the government funded Household Support Fund.

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The Local Welfare Assistance Scheme (LWAS) helps those experiencing financial hardship.

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Debt advice | Free debt advice | National Debtline | National Debtline

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National Debtline is a debt advice service run by the Money Advice Trust. The Money Advice Trust is a registered charity: no. 1099506. A company limited by guarantee Registered in England and Wales: no. 4741583.

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Use the Turn2us Benefits Calculator to find out which welfare benefits you may be entitled to.

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Emotional wellbeing support for 0-25s. Confidential information, advice and support from the Emotional Wellbeing Hub. This service is only available to families in East and West Suffolk.

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Emotional Wellbeing Hub - East and West Suffolk

The Emotional Wellbeing Hub provides access to NHS Mental Health Support Services.

Parents and carers can make a referral to the Emotional Wellbeing Hub if they are concerned about the mental health of a child or young person aged 0-25 years, or if you're a young person experiencing emotional wellbeing difficulties.

Call our helpline on 0345 600 2090 and press option 2 to make a referral to access specialist mental health services. Our opening hours are currently Monday to Friday, 8am to 3.30pm.
Please note due to staffing shortages we have currently reduced our opening hours. We apologise for any inconvenience, and hope to resume normal working hours (Mon-Fri, 8am-8pm) as soon as possible.

Please note if you need urgent mental health support you should call the 24/7 NHS Mental Health Crisis Support line on 111 and press option 2.
How to make an online referral?
To make an online referral to the Emotional Wellbeing Hub see details below:
If you are a young person or parent/carer use these referral forms:
Young person self-referral form (0-24 year olds)
Parent/Carer referral form (0-24 year olds)If you are a professional who works with a child/young person use the below forms:
Professionals referral form (CAMHS - 0-18 year olds) (See the below January 2024 update on referral criteria)

Professionals referral form (YAMHS 18-24 year olds)

Please read our confidentiality policies: Suffolk County Council's Privacy Notice and Norfolk and Suffolk Foundation Trust Privacy Notice.
Referral form and guidance update for GPs and professionals:
Following feedback from GPs and other system partners, Norfolk and Suffolk NHS Foundation Trust (NSFT) has launched a new 0-18 year olds referral criteria document and referral form for its Suffolk Child and Adolescent Mental Health Services (CAMHS).

The new referral criteria aims to help GP and professional referrers understand who to refer, when, what for and how. It also explains more about the services the CAMHS teams provide, which include:

Specialist CAMHS (formerly known as Child and Family) - for those with moderate to severe mental health difficulties such as mood disorders, post-traumatic stress disorder and complex emotional needs.

The new 0-18 referral form for GPs is available on the DXS system. Please submit completed forms via ERS.

What GPs and professionals need to consider before making a referral:
GPs and professionals should consider other services that may be more appropriate for young people to access before making a referral (like Kooth, the School Nursing Team or Health Visiting team (Under 5s)) This could include advice and guidance from the voluntary sector, safeguarding from Suffolk County Council or emergency support from the NHS 111 option 2 Crisis Support Line.

We recognise that it may be difficult to build sufficient rapport with the young person to gain a clinical view of the severity of their needs, including the potential risk of harm to themselves and/or others. In such cases, we advise referrers to gather information from families/carers and those that know the young person well. This is particularly important for assessing the immediacy of response that is required.

It is the responsibility of the referrer to be aware of the risk of harm and safeguarding issues and to notify the appropriate agency. If the young person is struggling with difficulties which present an immediate and/or ongoing risk to themselves and/or others, it is the referrer's responsibility to refer them to the appropriate emergency service.

In the period between referral to our service and contact being made with the young person or their family/carer, referrers need to provide continued oversight of the child/young person's care. This includes creating a safety plan with the young person and their family/carer which will be active during the referral process.

The young person, and parent and carer self-referral forms remain unchanged.

Give your feedback:
Over the next three months, we will be asking GPs and professionals for feedback via Microsoft Forms on the new CAMHS criteria and referral form so that they can be further refined and improved to make sure they work for everyone. To provide immediate feedback via forms, please click here.
Online support for young people in Suffolk:
The following websites offer mental health advice and support for young people in Suffolk:

Barnardo's Phoneline Service - East and West Suffolk

Families who call the Emotional Wellbeing Hub helpline on 0345 600 2090, are now given an additional option to contact the Barnardo's Phoneline Service by pressing option 1.

The Barnardo's Phoneline Service helps families looking for general wellbeing information and guidance to help address common emotional wellbeing issues in children and young people.

The Barnardo's phoneline service provides a separate service to the Emotional Wellbeing Hub, which is delivered by NSFT (Norfolk and Suffolk Foundation Trust).

Please note even though the Barnardo's Phoneline Service shares the same contact number as the Emotional Wellbeing Hub, they are not able to help families with referrals into CAMHS (Child and Adolescent Mental Health Services).

For more information about the Barnardo's Phoneline Service go to: Barnardo's Phoneline Service page

The following websites offer mental health advice and support for young people in Suffolk:

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children and young people's emotional wellbeing

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Suffolk InfoLink | Children and Young People's Emotional Wellbeing Support in Suffolk

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Families can refer children and young people to the following places if they are worried about a child's mental health.

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Kooth - online wellbeing support for 11-25 year olds

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Kooth - online wellbeing support for 11-25 year olds

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Free, safe and anonymous online support for 11-25 year olds including:

·       Virtual chat sessions with friendly counsellors.

·       One-to-one text-based chats.

·       Peer-to-peer support.

·       Live online moderated forums.

·       A range of self-help materials.

·       Journals and goal trackers to reflect your thoughts

No waiting lists or thresholds, just register on the Kooth website for immediate support.

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Explore Kooth - All kinds of articles, stories and content to help you through tough times

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A Guide to Kooth for Families - Explore Kooth

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Are you worried about a young person's mental wellbeing? Free, safe and anonymous mental health support for young people.No costs, no barriers, no waiting lists and no thresholds.

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Coping with self-harm: A Guide for Parents and Carers

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Coping with self-harm: A Guide for Parents and Carers

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A team of academics and clinicians at the University of Oxford and Oxford Health NHS Foundation Trust have collaborated to produce a guide which was ‘Highly Commended’ at the BMA Patient Information Awards.

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We help families in conflict, especially those divorcing or separating, to turn their arguments into agreements.

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Family mediation is quicker, more cost-effective and less stressful than heading to court for your separation or divorce. It gives you control, reduces conflict and helps you to turn your arguments into agreements - ensuring your family stays in control of arrangements over children, property and finance.

Family mediation can also help in the years following your separation or divorce. The agreements you made when you first separated may no longer work for you as your circumstances change. Family mediation can help you to agree new arrangements that work for your new circumstances.

Established in 1982, National Family Mediation is the original provider of family mediation. Our network of mediation services, each of which is a not-for-profit provider, delivers family mediation in over 500 locations across England and Wales, delivering some 16,000 mediation sessions each year.

Watch our video to learn more

As the largest family mediation provider in England and Wales NFM understands only too well the benefit good communication and agreement can bring to any relationship.

That is why National Family Mediation and the Association for Family Mediators of Ukraine have come together to offer a free confidential service to Ukrainians and their hosts.

We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking "Accept All", you consent to the use of ALL the cookies. However, you may visit "Cookie Settings" to provide a controlled consent.

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National Family Mediation | We Help Families in Conflict

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Family mediation is quicker, more cost-effective and less stressful than heading to court for your separation or divorce. It gives you control, reduces conflict and helps you to turn your arguments into agreements - ensuring your family stays in control of arrangements over children, property and finance.

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Our counselling services include relationship counselling, family counselling, mediation, children's counselling, young people's counselling and sex therapy. For those who are in more need of a quick chat than ongoing support, we offer 30 minute chats with a counsellor over the phone or on web chat, or one session therapy designed to tackle a specific issue and see results straight away.

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Relate offers counselling services for every type of relationship nationwide. We provide advice on marriage, LGBT issues, divorce and parenting.

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Various Courses for parents of children with autism/socio-communication needs

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Various Courses for parents of children with autism/socio-communication needs

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Information and courses are available from the social enterprise called The Girl with the Curly Hair Project that cover many aspects of living with Autism for girls and boys: http://www.thegirlwiththecurlyhair.co.uk/

The Early Bird Plus course is an extended course that parents can self-refer by calling 03456080033 or email childcare.planning@suffolk.gov.uk. This is a National Training Programme for parents and carers of children between 4 to 9 years old with diagnosis of autism spectrum disorder and for the school staff who support them.

MAZE parenting programme: www.themazegroup.co.uk/maze-parenting-programme

o The MAZE Parenting Programme is a structured specialist 12-week programme (10 weeks online) for parents/carers of children and young people with any kind of additional needs (with or without a diagnosis). The Programme runs termly (January-April, April-July, September-December)

o The MAZE Specialist Parenting Programme has been designed to provide information to parents/carers about neurodevelopmental conditions (e.g., autism, ADHD, speech and language difficulties, learning difficulties etc) in a group setting. This is to provide a balance of information delivered by experts,

support from experienced Parent Mentors and a group setting to help parent/carers connect with each other to share experiences. This approach is proven to be the most helpful, as it allows time and space to think about how your child is affected by her additional needs and how to adjust family life, to ensure a calm and harmonious family where everyone’s needs are met.

o Although in North- East Essex, families in Suffolk with a GP located outside the North-East Essex can access the course with a small cost of £35.

Neurodiversity workshops by the psychology in schools: www.nsft.nhs.uk/parent-workshops

o The Psychology in Schools Team run a program of parent workshops throughout the year to provide up to date advice and guidance on how parents and carers can support the young people in her life. All the workshops are recorded for you to watch at any time.

An Autistic- led charity, reframing the understanding of Autism through education, resources, and research. A good resource for parents when talking to children about Autism: www.reframingautism.org.au/talking-to-children-about-autism.

100 Day Kit for Newly Diagnosed Families of school Age Children:

o www.autismspeaks.org/tool-kit

Sharing Parenting: “Sharing Parenting is an evidence based, Community Interest Company, based in Newmarket since 2009. We work in partnerships with Parents, Carers, Schools and Organisations, Children’s Centres, Community Groups and the General Public in Suffolk, Cambridgeshire, USA, China and the Middle East. We deliver parenting support in the form of courses, workshops, taster sessions, one to one support and community pop ups. Our aim is for parents to gain confidence and knowledge in her role as a parent, or professional supporting parents, in a non-judgemental environment.” www.sharingparenting.com

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The Girl With The Curly Hair - Autism Training, Animations, Books

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Our work all about developing empathy and understanding for the amazing diversity of people in the world. Books, animated films, autism training and more.

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Wikivorce is a social enterprise, dedicated to delivering free access to the all the practical information, support and advice people need following the breakdown of a serious relationship.

Wikivorce is the UK's largest and most visited, divorce, separation and family law website.  We are part of the Government's Sorting Out Separation app.

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UK's most visited website for free divorce advice

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The UK's largest and most visited divorce and family law website. We provide, in once place, all the information and resources you need to get divorced.

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Online Safety Videos - Knowsley City Learning Centres

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Knowsley City Learning Centres provide a range of creative media, educational support, teacher CPD and computing curriculum lesson ideas for schools.