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You can find more local and national services that can support families around stress on our Family Information Directory.

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Stress is the body’s natural response to danger. But long-term stress is bad for you.

Vic Galloway narrates this animated guide to understanding what stress is, and tips for dealing with it, from formulating a plan of action, to taking more exercise and having a laugh with your friends.

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Stress is the body's natural response to danger. But long-term stress is bad for you, and won't help your mental abilities either. Vic Galloway narrates this animated guide to understanding what stress is, and tips for dealing with it, from formulating a plan of action, to taking more exercise and having a laugh with your friends.

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BBC - Brainsmart, Brainsmart: Managing Stress

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This animated guide explains what stress is, and how to minimise its effects.

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How stress affects our brains - NSPCC video

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How stress affects our brains - NSPCC video

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Stress can be buffered by important people in a child’s life. People like carers, parents, teachers and social workers provide caring, loving relationships – and can step in to remove harmful sources of stress. This supports in building strong brains.

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How Stress affects our brain | The Stress Metaphor | NSPCC

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Five Finger Breathing | a simple guided breathing exercise for kids

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The Mix is a free and confidential multi-channel service available for 13 to 25 year olds. Offering information and support on many areas including stress, relationships, work, study, housing, money and much more. They offer support through their online resources, email, apps, peer to peer counselling or via the telephone.

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Stress & Mental Health | Nervous Breakdown Support | The Mix

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How does stress affect mental health? How do you spot breakdown symptoms before you get overwhelmed? The Mix has all the info you need.

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Wellbeing activities to boost your toddler's mental health

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Wellbeing activities to boost your toddler's mental health

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Not only does practising mindfulness with our kids lay the foundation for better mental health and wellbeing later in life, but it also helps children build positive social, emotional, thinking and communication skills

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We've been chatting to life coach Amanda Trainer (aka Mrs Brain Trainer) about how mindfulness activities can play an important role in your child's development.
"Not only does practising mindfulness with our kids lay the foundation for better mental health and wellbeing later in life, but it also helps children build positive social, emotional, thinking and communication skills", says Amanda.
Here Amanda shares eight of her favourite activities to help you and your child let go of your worries and boost your mood:

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8 wellbeing activities to help boost your toddler's mental health

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8 simple and free wellbeing activities from Mrs Brain Trainer to help kids and toddlers work through feelings of stress, anxiety and anger. It's never too early to start learning about good mental health and mindfulness.

# data[].attributes.body
The Mix is a free and confidential multi-channel service available for 13 to 25 year olds. Offering information and support on many areas including stress, relationships, work, study, housing, money and much more. They offer support through their online resources, email, apps, peer to peer counselling or via the telephone.

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Stress & Mental Health | Nervous Breakdown Support | The Mix

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How does stress affect mental health? How do you spot breakdown symptoms before you get overwhelmed? The Mix has all the info you need.

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Kooth - online support for 11-25 year olds

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Kooth - online support for 11-25 year olds

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Kooth provides free, anonymous online counselling through your phone, tablet, laptop or PC. The website also offers peer support, self-help material and gives children and young people access to live forums. Anyone aged 11-25, living in Shropshire and Telford & Wrekin, can register to access this service. No referral is needed. The website is available 24 hours, with professional counsellors available for live online chats too.

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Kooth is your online mental wellbeing community. Access free, safe and anonymous

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Are you worried that school and exams are affecting your child's behaviour, mental health or emotional wellbeing? Do you need to know where to get help and what to do next? YoungMinds have put together information about school and exam stress especially for parents, carer and young people, with lots of links to organisations who can help

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Childline - Coping with stress for children and young people

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Childline - Coping with stress for children and young people

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Most people feel stressed sometimes. And it’s completely natural. But that doesn’t mean it’s easy to deal with. Get our tips to help you with stress, no matter what’s causing it.

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Most people feel stressed sometimes. And it's completely natural. But that doesn't mean it's easy to deal with. Get our tips to help you deal with stress, no matter what's causing it.

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BeeU - emotional health and wellbeing service

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BeeU - emotional health and wellbeing service

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Welcome to BeeU. We are a partnership of different services offering support and advice to children, young people, and families, in Shropshire and Telford & Wrekin. We can help with a wide range of emotional difficulties that people might experience.

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BeeU provides emotional wellbeing and mental health services for Children and Young People (0-25) in Shropshire, Telford and Wrekin. We also provide neurodevelopmental assessments for children: Autism (ages 5 to 18) and ADHD (ages 6 to 18).

Midlands Partnership NHS Foundation Trust (MPFT) are the lead provider, working in partnership with Healios, Kooth and The Children's Society.

Kooth

Kooth.com is a free, safe and anonymous website for young people living in Shropshire, Telford and Wrekin aged 11-19. You don't need to be referred or have an appointment.

Kooth provides an anonymous 24-hour online service, 365 days per year, offering peer support, self-help and trained and qualified counsellors available to talk to online at the following times:

12:00 to 22:00 (Monday to Friday)

18:00 to 22:00 (Saturday and Sunday)

Bank Holidays - hours may vary

Kooth's experienced practitioners can provide emotional support for a wide range of issues, from having a bad day to more serious issues such as stress, anxiety, depression, eating issues, bullying and self-harm, to name a few.

Kooth provides a much needed out of hours service advice and support.

For more information visit the Kooth website.

The Children's Society Beam (Shropshire, Telford & Wrekin)

Beam is an emotional wellbeing service for Children & Young People under 25 years old who are registered with a GP in Shropshire or Telford & Wrekin. The service is delivered by The Children's Society.

How Beam helps.

Beam can support with anything relating to emotional well-being.

When we are emotionally healthy we:

Function in society, whether that is at school, college, uni or at work, or when we are with friends and family.

Cope with life's challenges by drawing on our strengths.

Understand and manage our emotions, expressing them in appropriate ways.

Accept ourselves and show acceptance of others.

Our team is made up of experienced well-being practitioners who will take the time to listen to whatever it is that is troubling young people. We aim to boost the resilience of young people by helping them develop coping skills for when life presents challenges.
What support do Beam offer?

We are currently offering support via:

Face to Face sessions at our Drop in service (Wellington and Shrewsbury)

Virtual face to face (via MS Teams) Pre booked appointments (limited availability)

What will Beam do?

Recommend strategies and techniques that aim to make life easier - for example, how to manage a panic attack, or how to improve sleep.

Give practical suggestions and advice - this might be suggesting you look at website or that you contact another service.

Provide a listening ear if a young person has something they want to get off their chest.

Typical issues Beam can support with include:

Anxiety (low-level) & worry

Anger

Identity

Low mood

Panic

Self-esteem

Sexuality

Sleep

Stress

What won't Beam do?

Assess or diagnose any conditions.

Automatically make referrals into other services.

Necessarily have to tell anyone that a young person has spoken to Beam. There may be times where we feel we need to speak to other people, services or agencies. We will try and speak to you about this before we do.

Example issues that are outside of Beam's remit include:

Crisis support

Toileting

Behaviour management

Eating disorders

Where a mental health diagnosis exists

Accessing support from Beam
You can request support from Beam via our website:

1. Scroll down the page to 'register with us'.

2. Complete your details on the form.

3. We will contact you by email to advise of the next steps

If you have been to Beam before, or you want to request a follow-up session, follow the same link - there will be an option to say you have already registered so you won't need to complete all of your details again!
Come along and see us at one of our drop in sessions (no appointment necessary) on Tuesdays and Thursdays 10am-6pm (last session 5.30pm) at 9 Market Street, Wellington, Telford, TF1 1BP or Mondays 12pm-4pm (last session 3.15pm) at The Lantern, Meadow Farm Drive, Shrewsbury, SY1 4NG.

Young people aged 14 years+ can register themselves.

Young people aged 13 and under will need a parent/carer to register on their behalf.

If you have any questions about the Beam service, please contact us via email shropshirebeam@childrenssociety.org.uk

Further information about Beam can be found on The Children's Society website.

Referring for an Assessment

Young people are referred into our service by a professional who knows what BeeU offers, and knows the young person.

We accept referrals from these types of professionals:

GPs

Social Workers

Health Visitors

School Professionals

Paediatricians / Hospital Doctors

Paediatric Occupational Therapists

School Nurses

Voluntary services

Unfortunately, we don't accept self-referrals from young people or families directly.

Referrals on the referral form below can be sent by post, and / or emailed directly to 025spa@mpft.nhs.uk (routine) or via phone 0808 196 4501.

BeeU services will accept referrals relating to children and young people up until their 18th birthday.

Any new referrals made to BeeU for young people who are 18+ will be sent to Adult Access Team.

Autism Diagnostic Pathway

BeeU provides assessment and diagnosis for Autism for school aged children (5 to 18 years) in Shropshire, Telford and Wrekin.

You might need to consider a referral if your child, or a child you work with, is experiencing significant difficulties related to social communication, interaction, and repetitive or restrictive patterns of their behaviour. The following information is helpful in considering whether a neurodevelopmental assessment or if alternative support or advice would be more suitable. Please note, the needs of a child can be met irrespective of whether they have a diagnosis or not. Diagnosis is not a requirement for support to meet a child's needs.

Prior to referral please consider the following and provide all available information relating to:

Social communication difficulties (e.g. differences with using or understanding non-verbal communication such as eye contact, facial expression and gesture, difficulties with back and forth conversation)

Interaction difficulties that impact upon functioning (e.g. Difficulties making and maintaining friendships with peers, understanding others' emotions. Difficulties adapting behaviour or communication to different settings)

Restrictive patterns of behaviour (such as adherence to routine, difficulties with transitions or change. Difficulties considering alternative perspectives)

Intense interests and hyper focus on interests that impacts upon functioning (e.g. finding it difficult to move on from interests or to engage in activities or topics that are not related to interests)

Sensory sensitivities or sensory seeking that make everyday activities difficult

Repetitive play, behaviour, movements, language, or sounds

Who can refer?

Any Health, Social Care and Education professional can refer children and young people. It is best if a professional who knows the child well and can therefore provide good information on the child's strengths and difficulties makes the referral.

Please ensure any parents with parental responsibility are aware and in agreement, and provide all contact details. Young people over 16 years will need to consent to the referral. Unfortunately we cannot proceed when consent hasn't been documented.

How do I make a referral?

Please complete the referral for form and send to 025spa@mpft.nhs.uk including all additional information.

What can I expect after I make a referral?

After we have received your referral a mental health practitioner will review the information and decide the next steps. There are a number of different outcomes that may happen following referral, such as:

request for more information

providing advice or signposting

offer of a more general assessment

offer of ASD assessment

You will receive an outcome in writing.

ADHD (Attention Deficit Hyperactivity Disorder) Pathway

BeeU provides assessment, diagnosis and treatment for school aged children (6 to 18 years) in Shropshire, Telford and Wrekin.

You might need to consider a referral if your child, or a child you work with, is experiencing significant difficulties with hyperactivity, impulsivity and inattention. The following information is helpful in considering whether a neurodevelopmental assessment or if alternative support or advice would be more suitable. Please note, the needs of a child can be met irrespective of whether they have a diagnosis or not. Diagnosis is not a requirement for support to meet a child's needs.

Prior to referral please consider the following and provide all available information relating to:

Hyperactivity:

acting before thinking of consequences

having difficulty maintaining attention for any period on a task

jumping from one activity to another

having difficulty organising themselves or their time

tiredness due to poor sleep

Impulsivity:

restlessness (inability to sit still, fidgeting, needing to stand from seat)

undertaking risky behaviours

have a tendency to interrupt other's conversations

unable to wait own turn or queue or put hand up prior to calling out

Inattention:

easily distracted

observed daydreaming

unable to complete work or tasks

demonstrates difficulty with listening

clumsy or accident prone

Who can refer?

Any Health, Social Care and Education professionals can refer children and young people. It is best if a professional who knows the child well and can therefore provide good information on the child's strengths and difficulties makes the referral.

Please ensure any parents with parental responsibility are aware of and in agreement and provide all contact details. Young people over 16 years will need to consent to the referral. Unfortunately we cannot proceed when consent hasn't been documented.

How do I make a referral?

Please complete the referral form and send to 025spa@mpft.nhs.uk with all additional information.

What can I expect after I make a referral?

After we have received your referral a mental health practitioner will review the information and decide the next steps. There are a number of different outcomes that may happen following referral. Some examples of outcomes are request for more information, providing advice or signposting, offer of a more general assessment or offer of ASD assessment. You will receive an outcome in writing.

24/7 Urgent Helpline

The Urgent Helpline offers a listening ear, advice, support and signposting for adults, children and their carers.

Our Urgent Helpline operates 24 hours a day, and 7 days a week.

You or your parent / carer can contact us if you have any concerns regarding your own mental health and wellbeing. Our experienced call handlers and clinicians will listen to your worries and concerns and try to help you in the best possible way. During the call we may advise you or your parent / carer about local services that you can access and contact directly.

You can contact us by calling 0808 196 4501 (option 1 for under 18's, option 2 for over 18's).

Young people under 18 years of age are able to contact our service directly for support and urgent advice.

Please be aware that we would not be able to processes a referral to Children's and Family Mental Health services (CAMHS) over the phone. You will have to speak to your GP or School in the first instance who can make a professional referral via BeeU Access Team. We will be able however to speak to the right team on your behalf if you feel as you are in crisis.

What is a crisis?

When you feel hopeless and cannot see a way out of your situation with dark thoughts not wanting to be alive or significantly hurting yourself.

Some useful resources for you to use when you feel you are in crisis:

Calm Harm Resources available to support with self harming behaviour for people aged 13+

Shout Crisis text line If you are struggling with suicidal thoughts and keeping yourself safe, text shout to 85258 and someone will call you back

Papyrus Support for young people at risk of suicide. Available 10am-10pm Mon-Fri, 2pm-10pm weekends and Bank holidays: 0800 068 4141

Getting involved and giving feedback

If you have experience of using our services or care for someone who does, you can become involved in the Trust's work, have your voice heard and take part in projects and activities.

Using your experience of our services, enthusiasm and ideas for potential improvement, can bring a whole new point of view to the planning and delivery of those services. Also, this may give you a better experience of services which contributes to your own health and wellbeing as well as improving services for all.

The following are some examples of involvement:

Sharing experience of services at forums to feed back to managers

Taking part in focus groups or workshops to influence service design and development

Involvement in the recruitment and selection of staff

Helping to improve the effectiveness of staff training

Taking part in research and audit

Take part in our Mystery Shopper programme

Be included on a mailing list (armchair consultation) to give your views on information leaflets, policies and other consultations

Travel expenses can be claimed and for some activities, an involvement fee is offered. More information about the payment policy is available on request
To register your interest in Involvement please complete the online form.

Giving your feedback

We want your feedback, tell us what you think!

Young people, family and carers we need your help to improve BeeU!

Your feedback helps to make sure our service is the best it can be. Please let us know what you think and give us your ideas about how we can improve.

The survey only takes 5 minutes. Follow the link to the BeeU feedback survey.

Severn Fields Health Village
Sundorne Road
Shrewsbury
SY1 4RQ

Langley School
Duce Drive
Dawley
Telford
TF4 3JS

0300 124 0093 (option 2)

Contact the Access Team 0808 196 4501

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Bee U is the emotional health and wellbeing service for people, up to the age of 25, living in Shropshire and Telford & Wrekin

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Stress is something everyone feels at times, and there are all kinds of stressful situations that can be a part of daily life. Low-level stress can even be helpful or motivational.

There are plenty of things you can do to help cope with stressful events, and simple steps you can take to deal with feelings of stress or burnout.

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Signs and symptoms of stress

Stress can affect our emotions and we may:

be irritable, angry or tearful

feel worried, anxious, hopeless or scared

struggle to make decisions, have racing thoughts or feel overwhelmed

The physical symptoms of stress include:

stomach problems, stress headaches and other odd pains including muscle pain

skin reactions, like stress rashes and hives

feeling dizzy, sick or faint

Sometimes, stress causes high blood pressure and chest pains - but these symptoms should stop when your stress goes. If you have any symptoms that you are worried about, or feel you have more severe stress, see a GP.

Stress can also make us behave differently, especially around:

how much we eat or exercise

our habits around drinking, smoking or taking other substances

how much we see people or do things we used to do or enjoy (avoidance)

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Find out about the symptoms of stress, possible causes and ways to manage stress. Plus get your self-care plan with tips and advice.

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Stress is the body’s natural response to danger. But long-term stress is bad for you.

Vic Galloway narrates this animated guide to understanding what stress is, and tips for dealing with it, from formulating a plan of action, to taking more exercise and having a laugh with your friends.

# data[].attributes.attachment_link.readable_text
Stress is the body's natural response to danger. But long-term stress is bad for you, and won't help your mental abilities either. Vic Galloway narrates this animated guide to understanding what stress is, and tips for dealing with it, from formulating a plan of action, to taking more exercise and having a laugh with your friends.

# data[].attributes.attachment_link.title
BBC - Brainsmart, Brainsmart: Managing Stress

# data[].attributes.attachment_link.description
This animated guide explains what stress is, and how to minimise its effects.

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Coping with stress as a parent - BBC Tiny Happy People

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Coping with stress as a parent - BBC Tiny Happy People

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We caught up with The Psychology Mum, Dr Emma Hepburn for a set of practical ideas parents can use to help with feelings of stress, anxiety and generally feeling overwhelmed.

Read on for some useful ideas you can build into your day to day life as a parent – just click on the images and then click the labels to explore the activities.

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Parenting is a demanding job, that means we are busy nearly all the time and can have very little time to think about ourselves or our own needs. This can create stress and have an impact on how we feel. However, because we are so busy, doing things to look after your mental health can feel like another thing to add to the already overwhelming to-do list, so it gets forgotten about.

However, looking after your mental health doesn't require big tasks and doesn't need to take lots of time. Even adding tiny moments of relaxation into your day can help manage stress and have a positive impact on how you feel. These tiny moments can help us respond better to stress and calm us down. They can also create positive emotions that help us feel good in our mind and body, and the effects can last longer than the moment itself.

Tiny moments can also be about taking time to nurture yourself - drink some water, take a nap if possible, or eat something that gives you the boost you need. Fitting in or planning for a few tiny moments throughout the day is a simple and manageable way to help you look after your mental health proactively.
Click on the labels to explore different types of relaxation that are good for your mind, body and soul:

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Strategies for coping with stress as a parent - The Psychology Mum

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You can't pour from an empty cup. Try out three well-being activities for parents from Dr Emma Hepburn.

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YoungMinds - emotional wellbeing and mental health charity

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YoungMinds - emotional wellbeing and mental health charity

# data[].attributes.body
YoungMinds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people.

YoungMinds offer resources for parents; carers and young people to help for improve the symptoms of stress, tips on looking after yourself and relaxation techniques.

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YoungMinds | Mental Health Charity For Children And Young People

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YoungMinds are a mental health charity for children, young people and their parents, making sure all young people can get the mental health support they need.

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Managing your stress when caring for your disabled child

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Managing your stress when caring for your disabled child

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Many parents of disabled children feel under pressure or stressed. Managing stress might help you to feel more in control.

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Many parents of disabled children feel under pressure or stressed. Managing stress might help you to feel more in control.
Talk to one of our parent mentors
People feel stress in different ways

"I can't sleep."

"I can't eat."

"I'm eating too much."

"I can't focus or remember things."

"I can't talk to my partner."

"I'm drinking too much."

"I feel like no one understands what I'm going through."

"I feel like I can't cope."

Making things easier at home

Being a parent is hard. Looking after a child with additional needs means that you have even less time and energy at home. This can cause some parents to reach a crisis point.

If you care for a disabled person, you can have an assessment to see what support might help make your life easier. This is called a carer's assessment, also known as a parent carer's assessment.
Carer's assessment
Accepting that your life has changed will help. Some parents cope with these extra pressures by:

talking about how life has changed

not pretending that things are 'fine'

not cooking or cleaning as often (for example, eating more ready meals or doing less cleaning)

choosing your battles and maybe letting more things go

sleeping whenever you can, even if it's 10 minutes

prioritising what's important to you at the time

What support do you have?

Has anyone offered to make things easier? This could be looking after your child while you have a bath or go shopping. Ask for help if you need it.

Support could be a parents group, nursery, a friend you can talk to or respite care.
Finding a carer for your disabled child
Respite care

Respite care, also called short breaks for carers, is temporary care that lets you take a break from looking after a disabled adult or child. It does not affect your benefits.

Respite care is there to support your wellbeing and health, allowing you to care for a disabled person. You do not need to wait until you're struggling.
Respite care and short breaks for carers
Take time for yourself

Getting some rest, looking after your mental health and asking for support can help you and your family manage.

If you can, try taking a little time off. Try relaxing by:

having a bath

going for a walk

watching TV

reading a book or magazine

catching up with friends

Warning Supporting your mental health
Managing your mental health
Talk to your GP if you need help

Talk to your doctor about getting treatment and support.

Discuss what's affecting you. Tell your GP if you're stressed, depressed or if you feel like you're not coping. You could prepare for your appointment by writing down what you want to say. You could talk about:

how you're feeling

if you're not able to eat or sleep normally.

What should I say to my GP? (Mind)
Last reviewed by Scope on:

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Close

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Managing stress as a parent | Disability charity Scope UK

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How to look after your mental wellbeing when parenting disabled children.

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Shropshire, Telford and Wrekin NHS Talking Therapies Service

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Shropshire, Telford and Wrekin NHS Talking Therapies Service

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Shropshire, Telford and Wrekin NHS Talking Therapies Service can support people with mild to moderate mental health issues such as anxiety or low mood.

We aim to improve health and wellbeing by offering a range of help, advice, life skills courses, supported self-help, other groups, and individual therapies for everyone aged 16 and over.

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Shropshire, Telford and Wrekin Talking Therapies :: Midlands Partnership University NHS Foundation Trust

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Page description	We are Shropshire, Telford and Wrekin NHS Talking Therapies Service. We’re here to help people with common mental health problems, such as anxiety and depression.

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BeeU - emotional health and wellbeing service

# data[].attributes.subject
BeeU - emotional health and wellbeing service

# data[].attributes.body
Welcome to BeeU. We are a partnership of different services offering support and advice to children, young people, and families, in Shropshire and Telford & Wrekin. We can help with a wide range of emotional difficulties that people might experience.

# data[].attributes.attachment_link.readable_text
BeeU provides emotional wellbeing and mental health services for Children and Young People (0-25) in Shropshire, Telford and Wrekin. We also provide neurodevelopmental assessments for children: Autism (ages 5 to 18) and ADHD (ages 6 to 18).

Midlands Partnership NHS Foundation Trust (MPFT) are the lead provider, working in partnership with Healios, Kooth and The Children's Society.

Kooth

Kooth.com is a free, safe and anonymous website for young people living in Shropshire, Telford and Wrekin aged 11-19. You don't need to be referred or have an appointment.

Kooth provides an anonymous 24-hour online service, 365 days per year, offering peer support, self-help and trained and qualified counsellors available to talk to online at the following times:

12:00 to 22:00 (Monday to Friday)

18:00 to 22:00 (Saturday and Sunday)

Bank Holidays - hours may vary

Kooth's experienced practitioners can provide emotional support for a wide range of issues, from having a bad day to more serious issues such as stress, anxiety, depression, eating issues, bullying and self-harm, to name a few.

Kooth provides a much needed out of hours service advice and support.

For more information visit the Kooth website.

The Children's Society Beam (Shropshire, Telford & Wrekin)

Beam is an emotional wellbeing service for Children & Young People under 25 years old who are registered with a GP in Shropshire or Telford & Wrekin. The service is delivered by The Children's Society.

How Beam helps.

Beam can support with anything relating to emotional well-being.

When we are emotionally healthy we:

Function in society, whether that is at school, college, uni or at work, or when we are with friends and family.

Cope with life's challenges by drawing on our strengths.

Understand and manage our emotions, expressing them in appropriate ways.

Accept ourselves and show acceptance of others.

Our team is made up of experienced well-being practitioners who will take the time to listen to whatever it is that is troubling young people. We aim to boost the resilience of young people by helping them develop coping skills for when life presents challenges.
What support do Beam offer?

We are currently offering support via:

Face to Face sessions at our Drop in service (Wellington and Shrewsbury)

Virtual face to face (via MS Teams) Pre booked appointments (limited availability)

What will Beam do?

Recommend strategies and techniques that aim to make life easier - for example, how to manage a panic attack, or how to improve sleep.

Give practical suggestions and advice - this might be suggesting you look at website or that you contact another service.

Provide a listening ear if a young person has something they want to get off their chest.

Typical issues Beam can support with include:

Anxiety (low-level) & worry

Anger

Identity

Low mood

Panic

Self-esteem

Sexuality

Sleep

Stress

What won't Beam do?

Assess or diagnose any conditions.

Automatically make referrals into other services.

Necessarily have to tell anyone that a young person has spoken to Beam. There may be times where we feel we need to speak to other people, services or agencies. We will try and speak to you about this before we do.

Example issues that are outside of Beam's remit include:

Crisis support

Toileting

Behaviour management

Eating disorders

Where a mental health diagnosis exists

Accessing support from Beam
You can request support from Beam via our website:

1. Scroll down the page to 'register with us'.

2. Complete your details on the form.

3. We will contact you by email to advise of the next steps

If you have been to Beam before, or you want to request a follow-up session, follow the same link - there will be an option to say you have already registered so you won't need to complete all of your details again!
Come along and see us at one of our drop in sessions (no appointment necessary) on Tuesdays and Thursdays 10am-6pm (last session 5.30pm) at 9 Market Street, Wellington, Telford, TF1 1BP or Mondays 12pm-4pm (last session 3.15pm) at The Lantern, Meadow Farm Drive, Shrewsbury, SY1 4NG.

Young people aged 14 years+ can register themselves.

Young people aged 13 and under will need a parent/carer to register on their behalf.

If you have any questions about the Beam service, please contact us via email shropshirebeam@childrenssociety.org.uk

Further information about Beam can be found on The Children's Society website.

Referring for an Assessment

Young people are referred into our service by a professional who knows what BeeU offers, and knows the young person.

We accept referrals from these types of professionals:

GPs

Social Workers

Health Visitors

School Professionals

Paediatricians / Hospital Doctors

Paediatric Occupational Therapists

School Nurses

Voluntary services

Unfortunately, we don't accept self-referrals from young people or families directly.

Referrals on the referral form below can be sent by post, and / or emailed directly to 025spa@mpft.nhs.uk (routine) or via phone 0808 196 4501.

BeeU services will accept referrals relating to children and young people up until their 18th birthday.

Any new referrals made to BeeU for young people who are 18+ will be sent to Adult Access Team.

Autism Diagnostic Pathway

BeeU provides assessment and diagnosis for Autism for school aged children (5 to 18 years) in Shropshire, Telford and Wrekin.

You might need to consider a referral if your child, or a child you work with, is experiencing significant difficulties related to social communication, interaction, and repetitive or restrictive patterns of their behaviour. The following information is helpful in considering whether a neurodevelopmental assessment or if alternative support or advice would be more suitable. Please note, the needs of a child can be met irrespective of whether they have a diagnosis or not. Diagnosis is not a requirement for support to meet a child's needs.

Prior to referral please consider the following and provide all available information relating to:

Social communication difficulties (e.g. differences with using or understanding non-verbal communication such as eye contact, facial expression and gesture, difficulties with back and forth conversation)

Interaction difficulties that impact upon functioning (e.g. Difficulties making and maintaining friendships with peers, understanding others' emotions. Difficulties adapting behaviour or communication to different settings)

Restrictive patterns of behaviour (such as adherence to routine, difficulties with transitions or change. Difficulties considering alternative perspectives)

Intense interests and hyper focus on interests that impacts upon functioning (e.g. finding it difficult to move on from interests or to engage in activities or topics that are not related to interests)

Sensory sensitivities or sensory seeking that make everyday activities difficult

Repetitive play, behaviour, movements, language, or sounds

Who can refer?

Any Health, Social Care and Education professional can refer children and young people. It is best if a professional who knows the child well and can therefore provide good information on the child's strengths and difficulties makes the referral.

Please ensure any parents with parental responsibility are aware and in agreement, and provide all contact details. Young people over 16 years will need to consent to the referral. Unfortunately we cannot proceed when consent hasn't been documented.

How do I make a referral?

Please complete the referral for form and send to 025spa@mpft.nhs.uk including all additional information.

What can I expect after I make a referral?

After we have received your referral a mental health practitioner will review the information and decide the next steps. There are a number of different outcomes that may happen following referral, such as:

request for more information

providing advice or signposting

offer of a more general assessment

offer of ASD assessment

You will receive an outcome in writing.

ADHD (Attention Deficit Hyperactivity Disorder) Pathway

BeeU provides assessment, diagnosis and treatment for school aged children (6 to 18 years) in Shropshire, Telford and Wrekin.

You might need to consider a referral if your child, or a child you work with, is experiencing significant difficulties with hyperactivity, impulsivity and inattention. The following information is helpful in considering whether a neurodevelopmental assessment or if alternative support or advice would be more suitable. Please note, the needs of a child can be met irrespective of whether they have a diagnosis or not. Diagnosis is not a requirement for support to meet a child's needs.

Prior to referral please consider the following and provide all available information relating to:

Hyperactivity:

acting before thinking of consequences

having difficulty maintaining attention for any period on a task

jumping from one activity to another

having difficulty organising themselves or their time

tiredness due to poor sleep

Impulsivity:

restlessness (inability to sit still, fidgeting, needing to stand from seat)

undertaking risky behaviours

have a tendency to interrupt other's conversations

unable to wait own turn or queue or put hand up prior to calling out

Inattention:

easily distracted

observed daydreaming

unable to complete work or tasks

demonstrates difficulty with listening

clumsy or accident prone

Who can refer?

Any Health, Social Care and Education professionals can refer children and young people. It is best if a professional who knows the child well and can therefore provide good information on the child's strengths and difficulties makes the referral.

Please ensure any parents with parental responsibility are aware of and in agreement and provide all contact details. Young people over 16 years will need to consent to the referral. Unfortunately we cannot proceed when consent hasn't been documented.

How do I make a referral?

Please complete the referral form and send to 025spa@mpft.nhs.uk with all additional information.

What can I expect after I make a referral?

After we have received your referral a mental health practitioner will review the information and decide the next steps. There are a number of different outcomes that may happen following referral. Some examples of outcomes are request for more information, providing advice or signposting, offer of a more general assessment or offer of ASD assessment. You will receive an outcome in writing.

24/7 Urgent Helpline

The Urgent Helpline offers a listening ear, advice, support and signposting for adults, children and their carers.

Our Urgent Helpline operates 24 hours a day, and 7 days a week.

You or your parent / carer can contact us if you have any concerns regarding your own mental health and wellbeing. Our experienced call handlers and clinicians will listen to your worries and concerns and try to help you in the best possible way. During the call we may advise you or your parent / carer about local services that you can access and contact directly.

You can contact us by calling 0808 196 4501 (option 1 for under 18's, option 2 for over 18's).

Young people under 18 years of age are able to contact our service directly for support and urgent advice.

Please be aware that we would not be able to processes a referral to Children's and Family Mental Health services (CAMHS) over the phone. You will have to speak to your GP or School in the first instance who can make a professional referral via BeeU Access Team. We will be able however to speak to the right team on your behalf if you feel as you are in crisis.

What is a crisis?

When you feel hopeless and cannot see a way out of your situation with dark thoughts not wanting to be alive or significantly hurting yourself.

Some useful resources for you to use when you feel you are in crisis:

Calm Harm Resources available to support with self harming behaviour for people aged 13+

Shout Crisis text line If you are struggling with suicidal thoughts and keeping yourself safe, text shout to 85258 and someone will call you back

Papyrus Support for young people at risk of suicide. Available 10am-10pm Mon-Fri, 2pm-10pm weekends and Bank holidays: 0800 068 4141

Getting involved and giving feedback

If you have experience of using our services or care for someone who does, you can become involved in the Trust's work, have your voice heard and take part in projects and activities.

Using your experience of our services, enthusiasm and ideas for potential improvement, can bring a whole new point of view to the planning and delivery of those services. Also, this may give you a better experience of services which contributes to your own health and wellbeing as well as improving services for all.

The following are some examples of involvement:

Sharing experience of services at forums to feed back to managers

Taking part in focus groups or workshops to influence service design and development

Involvement in the recruitment and selection of staff

Helping to improve the effectiveness of staff training

Taking part in research and audit

Take part in our Mystery Shopper programme

Be included on a mailing list (armchair consultation) to give your views on information leaflets, policies and other consultations

Travel expenses can be claimed and for some activities, an involvement fee is offered. More information about the payment policy is available on request
To register your interest in Involvement please complete the online form.

Giving your feedback

We want your feedback, tell us what you think!

Young people, family and carers we need your help to improve BeeU!

Your feedback helps to make sure our service is the best it can be. Please let us know what you think and give us your ideas about how we can improve.

The survey only takes 5 minutes. Follow the link to the BeeU feedback survey.

Severn Fields Health Village
Sundorne Road
Shrewsbury
SY1 4RQ

Langley School
Duce Drive
Dawley
Telford
TF4 3JS

0300 124 0093 (option 2)

Contact the Access Team 0808 196 4501

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Bee U is the emotional health and wellbeing service for people, up to the age of 25, living in Shropshire and Telford & Wrekin

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Shropshire Mental Health Support provides a diverse range of quality services across the county for the one in four people and their families acknowledged to be affected by mental or emotional distress.  They offer:

Telephone support

Weekly support groups

Calmer Cafe - crisis support

Outreach support

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Shropshire Mental Health Support | Mental Health Shrewsbury & Telford

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Shropshire Mental Health Support of mental health services in Shrewsbury & Telford. Speak to Shropshire MHS.

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YoungMinds - emotional wellbeing and mental health charity

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YoungMinds - emotional wellbeing and mental health charity

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YoungMinds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people.

YoungMinds offer resources for parents; carers and young people to help for improve the symptoms of stress, tips on looking after yourself and relaxation techniques.

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YoungMinds | Mental Health Charity For Children And Young People

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YoungMinds are a mental health charity for children, young people and their parents, making sure all young people can get the mental health support they need.

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Student Minds - student mental health charity

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Student Minds - student mental health charity

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Student Minds empower students and members of the university community to look after their own mental health, support others and create change. They offer support to students and parents/carers.

They have a website called Student Space which offers support through:

24 hour text message service

Online webchat

Phone

Email

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Whether you are looking for support for your own mental health at university, support for a friend or loved one, or for services that might be available to you as a student, help is available​.

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If your child is anxious about school, or they are unable to go to school, we have advice on supporting them and working with the school and other services.

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It's normal for children and young people to feel worried about something that's happening at school - for example, when starting a new school or during exams. Sometimes, however, school can become challenging, stressful or distressing over a much longer period of time.

If your child is feeling anxious about school, or not able to go, it can be exhausting for both of you. Mornings in particular can become really stressful for the whole family, as you try to juggle your child's feelings alongside the need to get them to school and get on with your other responsibilities such as work. Even if you manage to get your child to the school gate, you might know how difficult they're going to find the day - or know that you'll be facing the same problem tomorrow morning.

If you're in this situation, we've got advice to help you explore what's going on with your child, make changes at school that can help, and find the support you need if your child can't go to school.

Young people can feel anxious about school for lots of different reasons. They might be worried about making friends or fitting in, find schoolwork or lessons confusing, feel pressured to learn in a certain way or find their relationships with teachers difficult.

Sometimes, going through difficult experiences outside of school - such as bereavement, an illness in the family or being a young carer - can also make it harder for a child to feel settled at school.

For some young people, the school environment isn't right for them, and trying to fit into it can create a huge amount of stress. This might be the case if they are struggling with their mental health, or have a neurodiverse condition or Special Educational Need (SEN) such as autism, ADHD, dyslexia or dyspraxia. This can make the school environment anxiety-provoking and exhausting, especially if their condition or need is undiagnosed or not being well supported.

Young people might show they're feeling anxious about school by:

not wanting to get up and get ready

saying they can't go

worrying a lot about small issues, such as having the right equipment for a lesson

feeling sick, or having stomach aches or headaches

not sleeping well

not doing schoolwork, or their grades dropping

being angry or upset, or acting out - at school or at home

withdrawing - seeming low, quiet or depressed

It's often difficult for your child to articulate the problem. They may be in a heightened state of stress and not know why or feel able to explain. Your child probably wants to feel able to be in school, just as much as you want them to be there. In many cases it just doesn't feel possible.

Sometimes it can be difficult to work out what's making your child feel anxious, and the first step is often helping them to identify exactly what's worrying them. Once you understand the problem, you'll be in a much better position to make changes that can help.

Young people can find it hard to explain what's causing their feelings, and might not be able to answer direct questions like 'what's going on?' Using an anxiety iceberg can help to open up the conversation - giving you a more relaxed way of exploring together what's causing their anxiety.

Watch our video to find out how to make an anxiety iceberg with your child.

If you're making an anxiety iceberg with younger children, you might want to draw images on the iceberg, or encourage them to write simple words. With older children and teenagers, you can ask them to write key words and phrases on the iceberg, or do this as a mind map, with 'school' in the middle and all the things they're finding difficult around the outside.

Through this exercise, you might identify worries such as arriving at school, finding the environment noisy or overwhelming, finding lessons confusing, feeling lonely through the day, or feeling uncomfortable during specific subjects.

Once you understand what's going on for your child, you can use their anxiety iceberg or mind map to communicate with the school and ask for specific changes.

Follow these steps to start a conversation with the school:

Here are some examples of things you can ask the school for:

Remember that even though this situation can be really tough for you and your child, it's a good idea to maintain a positive relationship with the school. Recognise the support they're offering and any changes they're making. This will help you work together to make things better for your child.

Building a relationship with the attendance team at my son's school was hugely helpful, we were talking with them each day.

If your child isn't going to school at the moment, it might feel incredibly stressful and tiring. You might be worried about when they will be able to get back to school or the impact on their education. Or you might feel overwhelmed because you're juggling this alongside work and other family commitments. Things are probably feeling tough for your child too.

During this time, it's important to keep working with teachers and other staff to try strategies that can help your child get back to school. Keep encouraging them to take achievable steps towards attending too. When the right support is in place, it's often easier for a young person to get back into their usual routine if they can return to school as quickly as possible.

If your child's anxiety about school has built up to the point where they can't go, it's a good idea to get them some professional mental health or SEN support. Find out how to do this further down the page.

Alongside requesting professional help, try to:

The school's SEN and attendance policies should be on their website. Knowing what these are can support you during meetings with the school.

This can help if your child is unable to go to school for a longer period of time and you need to ask for more support, including provision of alternative full-time education.

Encourage your child to get up, do some studying and stop for lunch at the same times they would if they were in school. This will make adapting back to school easier. Explain to your child that if they cannot go to school, they will need to study at home - at least until alternative arrangements are put in place. Ask the school to help you facilitate tasks and activities your child can do and use online resources such as BBC Bitesize.

Not going to school could leave your child feeling really isolated. Make sure they stay connected to the outside world by seeing friends and family, doing activities they enjoy and getting outside for walks and exercise.

Speaking to friends online can be really important if your child is feeling isolated at home. Sometimes, however, you might notice that your child is spending lots of time gaming or on their phone, and that this is getting in the way of important daily activities like spending quality time with family, learning, or sleeping and eating well. If this is becoming a problem, have a look at our guide to gaming or guide to social media for more information and advice.

Local authorities must provide alternative education if a child of compulsory school age is unable to attend school over a longer period of time. If your child cannot attend school because of a mental or physical health issue, the local authority should provide an alternative as soon as it is clear that they will be away from school for more than 15 days (either consecutively or over time). Find out how to request alternative education.

Getting back to school after weeks or months may feel extremely difficult for your child, but you and the school can help make it more manageable. Here are some things you can do to help:

Set small, achievable targets, such as visiting the building outside school hours or attending one lesson.

Request a home visit from a school staff member so your child can check in while feeling safe, see that the school cares and discuss any strategies that might help them.

Ask for a reduced timetable, with regular reviews to discuss building back up at a manageable rate.

Discuss changing classes or sets if your child thinks this would help.

Focus on qualifications needed for what your child wants to do next, perhaps dropping a less relevant GCSE to reduce stress.

My son wasn't questioned about his absence when he did feel able to pop in for favourite lessons, helping to ease him back into full days of education.

If your child is struggling with anxiety and it's affecting their day-to-day life, learning or relationships, it's a good idea to find some professional support. Speaking to the GP and finding them a counsellor or therapist are two good places to start. You can find more information about GPs, counsellors and other mental health services in our guide to getting support from mental health services.

If there is no other obvious reason for your child's inability to attend school, they may have an undiagnosed Special Educational Need (SEN) such as dyslexia, autism or ADHD.

If you think this is the case:

Speak to the school's SENCO or your GP to ask for a referral for an assessment.

While you are waiting for an assessment, you can also ask the SENCO to refer your child for support from other professionals, such as an Educational Psychologist or Speech and Language Therapist. These professionals can identify specific needs and make recommendations for additional support the school can put in place - even if your child hasn't had a formal diagnosis yet.

SEN support at school
If your child is diagnosed with SEN, extra support and adjustments should be put in place at school to help them attend and learn. This is called SEN support, and should be available within the school's existing resources. Speak to the school's SENCO in the first instance about how the school will support your child.
Education, Health and Care (EHC) plans
If you do not think your child's needs can be met by the school's existing resources, you can ask the local authority to carry out an Education, Health and Care needs assessment (EHC needs assessment). If the local authority decides your child needs additional support, they will then make an Education, Health and Care plan (EHC plan). This outlines how the extra support they need will be provided. Find out more about EHC plans.
Your Local Offer
Your Local Offer is the information, support and services available for young people with SEN, and for their parents and families. You can find out what support is available in your area by going to your local authority's website and searching for their Local Offer.

While we take care to ensure that the organisations we signpost to provide high quality information and advice, we cannot take responsibility for any specific pieces of advice they may offer. We encourage parents and carers to always explore the website of a linked service or organisation to understand who they are and what support they offer before engaging with them.

We have more tips and advice on supporting your child with school, and information about how you can get in touch with our Parents Helpline.
This page was reviewed in December 2022. It was created with parents and carers with lived experience of supporting their child or young person with school anxiety. We will next review the page in 2025. YoungMinds is a proud member of PIF TICK - the UK's quality mark for trusted health information.
Whether you love the page or think something is missing, we appreciate your feedback. It all helps us to support more young people with their mental health.

Please be aware that this form isn't a mental health support service. If your child is in crisis right now and you want to talk to someone urgently, find out who to contact on our urgent help page.

At YoungMinds we take your privacy seriously. If you'd like to read more about how we keep the information we collect safe, take a look at our privacy policy.

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School Anxiety and Refusal | Parent Guide to Support

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If your child is anxious about school, or refusing to go to school at all, read our tips and advice on how you can support their mental health.

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Side by Side is an online community run by Mind.
We welcome everyone over the age of 18. We know what it’s like to struggle sometimes and that a little extra support can make a big difference.

Our community is open 24/7. You’ll always have someone to connect with day or night.

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If you’re aged 11 – 19 and are worried about your health and wellbeing our School Nurses are here to help you with a wide range of issues such as Emotional health, Relationships, Self-harm, Bullying, Alcohol, Healthy eating, Drugs and Smoking and more.

Text your school nurse Shropshire - 07507 330346

Text your school nurse Telford & Wrekin - 07520 619051

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Skip to main content

We provide a caring and responsive School Nursing Service across Shropshire and Telford & Wrekin. The School Nursing Service promotes and supports the health and wellbeing of all school aged children from 5 to 19 years old.

We work together with children, young people, parents, carers and professionals to help keep children healthy throughout their school years, in order for them to reach their full potential and make informed, healthy lifestyle choices.

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Shropshire Community Health NHS Trust provides a caring and responsive School Nursing Service across Shropshire Telford & Wrekin.

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Health visitors offer support and advice to families on topics like, breastfeeding, supporting new mums with post-natal depression, parenting programmes and putting parents in touch with a variety of specialist services that can support them and their child's healthy development.

Text your health visitor Shropshire - 07520 635212

Text your health visitor Telford & Wrekin - 07520 619053

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Mind is a leading mental health charity. They provide help and support directly to those who need it most. They have a network of more than 140 local Mind groups, which offer specialised support and care based on the needs of the communities they support.

Their website include lots of information about stress, what support is available, support groups, as well as self-help guides, detailing practical tools to help overcome and deal with stress.

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This helpline is for young people up to 18 yrs old and their parents or caregivers.

They help with anxiety, exam stress, panic, phobias and obsessive-compulsive disorder. It is open between 3pm and 6pm Monday to Friday and 6pm and 8pm Thursday and Saturday phone:
0330 606 1174.

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What is anxiety? Anxiety is a normal, human feeling of fear or panic. How anxiety affects us: Physically - Symptoms Emotionally - Fear Cognitive - The way we think Behave - Avoidance Behaviour If we look up the word anxiety in the dictionary, we find the explanation: "An uncomfortable feeling of nervousness or worry about ...

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YoungMinds - emotional wellbeing and mental health charity

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YoungMinds - emotional wellbeing and mental health charity

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YoungMinds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people.

YoungMinds offer resources for parents; carers and young people to help for improve the symptoms of stress, tips on looking after yourself and relaxation techniques.

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YoungMinds | Mental Health Charity For Children And Young People

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YoungMinds are a mental health charity for children, young people and their parents, making sure all young people can get the mental health support they need.

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Reading Well for children provides quality-assured information, stories and advice to support children’s mental health and wellbeing. Books have been chosen and recommended by leading health professionals and co-produced with children and families.

The booklist is targeted at children in Key Stage 2 (aged 7-11), but includes titles aimed at a wide range of reading levels to support less confident readers, and to encourage children to read together with their siblings and carers.

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Student Minds - student mental health charity

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Student Minds - student mental health charity

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Student Minds empower students and members of the university community to look after their own mental health, support others and create change. They offer support to students and parents/carers.

They have a website called Student Space which offers support through:

24 hour text message service

Online webchat

Phone

Email

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Whether you are looking for support for your own mental health at university, support for a friend or loved one, or for services that might be available to you as a student, help is available​.

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Childline - Coping with stress for children and young people

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Childline - Coping with stress for children and young people

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Most people feel stressed sometimes. And it’s completely natural. But that doesn’t mean it’s easy to deal with. Get our tips to help you with stress, no matter what’s causing it.

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Most people feel stressed sometimes. And it's completely natural. But that doesn't mean it's easy to deal with. Get our tips to help you deal with stress, no matter what's causing it.

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Student Minds - student mental health charity

# data[].attributes.subject
Student Minds - student mental health charity

# data[].attributes.body
Student Minds empower students and members of the university community to look after their own mental health, support others and create change. They offer support to students and parents/carers.

They have a website called Student Space which offers support through:

24 hour text message service

Online webchat

Phone

Email

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Whether you are looking for support for your own mental health at university, support for a friend or loved one, or for services that might be available to you as a student, help is available​.

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Early help means taking action to support a child, young person or their family as soon as a problem emerges. It can be required at any stage in a child's life, from pre-birth to adulthood, and applies to any problem or need that the family can't deal with alone.

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This site stores certain information as “cookies” on your device in order to improve your website experience. We also share information about your use of the site with analytics partners who may combine it with other information that you’ve provided to them or that they’ve collected from your use of their services.

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Financial Stress support for adults from CALM

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Financial Stress support for adults from CALM

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Most people have money troubles at some point, but if your financial worries are starting to take over your life, you should talk to someone about how you're feeling.

Because money affects so many things, when we’re struggling financially it can impact all aspects of our lives. No matter what you’re going through, remember money troubles are temporary. While things might feel overwhelming, there is always a way forward.

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Campaign Against Living Miserably (CALM)

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DEALING WITH FINANCIAL STRESS

Whatever your money problem, there is an answer. The first step is to find the support that you need. That may be in the form of a chat with a CALM advisor, a meeting with a financial advisor, contacting a gambling support organisation, or getting medical support from your GP.
How to Ask for help
Talking about money is often the thing we least want to do with those closest to us - it's uncomfortable, we get it. Sharing your financial stress with a trusted loved one is a good first step in figuring out how to move forward. Everyone has had money worries at some point in their lives, so don't be worried or ashamed. Just speaking about your problem will help you put it into perspective, and from there you can figure out a plan and what to do next. The more we get comfortable talking about money, the less it will impact our mental health.

In financial crises, sometimes you need help from someone who knows their stuff. There's jargon, there's maths, there's call centres - it can be a lot. While we all deal with money everyday, knowing the ins and outs of it can be confusing and overwhelming. Talking to a financial advisor will help make things simpler, and you'll be able to put together a plan to move forward with whatever it is you're struggling with. Find out more about getting free financial advice at Money Helper.

Mental Health Professionals

When you're experiencing a financial crisis, sometimes the stress can be more than one person can handle alone. If your financial situation is impacting on your mental wellbeing, or you're experiencing suicidal thoughts, talk to someone about it.

Support Groups and organisations

If your financial stress comes from an addiction like gambling, drink or drugs or from debt, there is help available. Millions of people have been in the same situation, and there's nothing to be embarrassed or ashamed about. Find out more about gambling support on the NHS website, from MIND, or debt support from PayPlan.

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Most people have money troubles at some point, but if your financial worries are starting to take over your life, you should talk to someone about how...

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Reading Well for teens suggests recommended reading and digital resources to help you understand your feelings and boost your confidence. Teens and health and wellbeing experts have chosen the books to help you manage your emotions and cope with difficult times.

The booklist is targeted at teenagers (13–18) and includes a range of reading levels and formats to support less confident readers and encourage engagement.

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BeeU - emotional health and wellbeing service

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BeeU - emotional health and wellbeing service

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Welcome to BeeU. We are a partnership of different services offering support and advice to children, young people, and families, in Shropshire and Telford & Wrekin. We can help with a wide range of emotional difficulties that people might experience.

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BeeU provides emotional wellbeing and mental health services for Children and Young People (0-25) in Shropshire, Telford and Wrekin. We also provide neurodevelopmental assessments for children: Autism (ages 5 to 18) and ADHD (ages 6 to 18).

Midlands Partnership NHS Foundation Trust (MPFT) are the lead provider, working in partnership with Healios, Kooth and The Children's Society.

Kooth

Kooth.com is a free, safe and anonymous website for young people living in Shropshire, Telford and Wrekin aged 11-19. You don't need to be referred or have an appointment.

Kooth provides an anonymous 24-hour online service, 365 days per year, offering peer support, self-help and trained and qualified counsellors available to talk to online at the following times:

12:00 to 22:00 (Monday to Friday)

18:00 to 22:00 (Saturday and Sunday)

Bank Holidays - hours may vary

Kooth's experienced practitioners can provide emotional support for a wide range of issues, from having a bad day to more serious issues such as stress, anxiety, depression, eating issues, bullying and self-harm, to name a few.

Kooth provides a much needed out of hours service advice and support.

For more information visit the Kooth website.

The Children's Society Beam (Shropshire, Telford & Wrekin)

Beam is an emotional wellbeing service for Children & Young People under 25 years old who are registered with a GP in Shropshire or Telford & Wrekin. The service is delivered by The Children's Society.

How Beam helps.

Beam can support with anything relating to emotional well-being.

When we are emotionally healthy we:

Function in society, whether that is at school, college, uni or at work, or when we are with friends and family.

Cope with life's challenges by drawing on our strengths.

Understand and manage our emotions, expressing them in appropriate ways.

Accept ourselves and show acceptance of others.

Our team is made up of experienced well-being practitioners who will take the time to listen to whatever it is that is troubling young people. We aim to boost the resilience of young people by helping them develop coping skills for when life presents challenges.
What support do Beam offer?

We are currently offering support via:

Face to Face sessions at our Drop in service (Wellington and Shrewsbury)

Virtual face to face (via MS Teams) Pre booked appointments (limited availability)

What will Beam do?

Recommend strategies and techniques that aim to make life easier - for example, how to manage a panic attack, or how to improve sleep.

Give practical suggestions and advice - this might be suggesting you look at website or that you contact another service.

Provide a listening ear if a young person has something they want to get off their chest.

Typical issues Beam can support with include:

Anxiety (low-level) & worry

Anger

Identity

Low mood

Panic

Self-esteem

Sexuality

Sleep

Stress

What won't Beam do?

Assess or diagnose any conditions.

Automatically make referrals into other services.

Necessarily have to tell anyone that a young person has spoken to Beam. There may be times where we feel we need to speak to other people, services or agencies. We will try and speak to you about this before we do.

Example issues that are outside of Beam's remit include:

Crisis support

Toileting

Behaviour management

Eating disorders

Where a mental health diagnosis exists

Accessing support from Beam
You can request support from Beam via our website:

1. Scroll down the page to 'register with us'.

2. Complete your details on the form.

3. We will contact you by email to advise of the next steps

If you have been to Beam before, or you want to request a follow-up session, follow the same link - there will be an option to say you have already registered so you won't need to complete all of your details again!
Come along and see us at one of our drop in sessions (no appointment necessary) on Tuesdays and Thursdays 10am-6pm (last session 5.30pm) at 9 Market Street, Wellington, Telford, TF1 1BP or Mondays 12pm-4pm (last session 3.15pm) at The Lantern, Meadow Farm Drive, Shrewsbury, SY1 4NG.

Young people aged 14 years+ can register themselves.

Young people aged 13 and under will need a parent/carer to register on their behalf.

If you have any questions about the Beam service, please contact us via email shropshirebeam@childrenssociety.org.uk

Further information about Beam can be found on The Children's Society website.

Referring for an Assessment

Young people are referred into our service by a professional who knows what BeeU offers, and knows the young person.

We accept referrals from these types of professionals:

GPs

Social Workers

Health Visitors

School Professionals

Paediatricians / Hospital Doctors

Paediatric Occupational Therapists

School Nurses

Voluntary services

Unfortunately, we don't accept self-referrals from young people or families directly.

Referrals on the referral form below can be sent by post, and / or emailed directly to 025spa@mpft.nhs.uk (routine) or via phone 0808 196 4501.

BeeU services will accept referrals relating to children and young people up until their 18th birthday.

Any new referrals made to BeeU for young people who are 18+ will be sent to Adult Access Team.

Autism Diagnostic Pathway

BeeU provides assessment and diagnosis for Autism for school aged children (5 to 18 years) in Shropshire, Telford and Wrekin.

You might need to consider a referral if your child, or a child you work with, is experiencing significant difficulties related to social communication, interaction, and repetitive or restrictive patterns of their behaviour. The following information is helpful in considering whether a neurodevelopmental assessment or if alternative support or advice would be more suitable. Please note, the needs of a child can be met irrespective of whether they have a diagnosis or not. Diagnosis is not a requirement for support to meet a child's needs.

Prior to referral please consider the following and provide all available information relating to:

Social communication difficulties (e.g. differences with using or understanding non-verbal communication such as eye contact, facial expression and gesture, difficulties with back and forth conversation)

Interaction difficulties that impact upon functioning (e.g. Difficulties making and maintaining friendships with peers, understanding others' emotions. Difficulties adapting behaviour or communication to different settings)

Restrictive patterns of behaviour (such as adherence to routine, difficulties with transitions or change. Difficulties considering alternative perspectives)

Intense interests and hyper focus on interests that impacts upon functioning (e.g. finding it difficult to move on from interests or to engage in activities or topics that are not related to interests)

Sensory sensitivities or sensory seeking that make everyday activities difficult

Repetitive play, behaviour, movements, language, or sounds

Who can refer?

Any Health, Social Care and Education professional can refer children and young people. It is best if a professional who knows the child well and can therefore provide good information on the child's strengths and difficulties makes the referral.

Please ensure any parents with parental responsibility are aware and in agreement, and provide all contact details. Young people over 16 years will need to consent to the referral. Unfortunately we cannot proceed when consent hasn't been documented.

How do I make a referral?

Please complete the referral for form and send to 025spa@mpft.nhs.uk including all additional information.

What can I expect after I make a referral?

After we have received your referral a mental health practitioner will review the information and decide the next steps. There are a number of different outcomes that may happen following referral, such as:

request for more information

providing advice or signposting

offer of a more general assessment

offer of ASD assessment

You will receive an outcome in writing.

ADHD (Attention Deficit Hyperactivity Disorder) Pathway

BeeU provides assessment, diagnosis and treatment for school aged children (6 to 18 years) in Shropshire, Telford and Wrekin.

You might need to consider a referral if your child, or a child you work with, is experiencing significant difficulties with hyperactivity, impulsivity and inattention. The following information is helpful in considering whether a neurodevelopmental assessment or if alternative support or advice would be more suitable. Please note, the needs of a child can be met irrespective of whether they have a diagnosis or not. Diagnosis is not a requirement for support to meet a child's needs.

Prior to referral please consider the following and provide all available information relating to:

Hyperactivity:

acting before thinking of consequences

having difficulty maintaining attention for any period on a task

jumping from one activity to another

having difficulty organising themselves or their time

tiredness due to poor sleep

Impulsivity:

restlessness (inability to sit still, fidgeting, needing to stand from seat)

undertaking risky behaviours

have a tendency to interrupt other's conversations

unable to wait own turn or queue or put hand up prior to calling out

Inattention:

easily distracted

observed daydreaming

unable to complete work or tasks

demonstrates difficulty with listening

clumsy or accident prone

Who can refer?

Any Health, Social Care and Education professionals can refer children and young people. It is best if a professional who knows the child well and can therefore provide good information on the child's strengths and difficulties makes the referral.

Please ensure any parents with parental responsibility are aware of and in agreement and provide all contact details. Young people over 16 years will need to consent to the referral. Unfortunately we cannot proceed when consent hasn't been documented.

How do I make a referral?

Please complete the referral form and send to 025spa@mpft.nhs.uk with all additional information.

What can I expect after I make a referral?

After we have received your referral a mental health practitioner will review the information and decide the next steps. There are a number of different outcomes that may happen following referral. Some examples of outcomes are request for more information, providing advice or signposting, offer of a more general assessment or offer of ASD assessment. You will receive an outcome in writing.

24/7 Urgent Helpline

The Urgent Helpline offers a listening ear, advice, support and signposting for adults, children and their carers.

Our Urgent Helpline operates 24 hours a day, and 7 days a week.

You or your parent / carer can contact us if you have any concerns regarding your own mental health and wellbeing. Our experienced call handlers and clinicians will listen to your worries and concerns and try to help you in the best possible way. During the call we may advise you or your parent / carer about local services that you can access and contact directly.

You can contact us by calling 0808 196 4501 (option 1 for under 18's, option 2 for over 18's).

Young people under 18 years of age are able to contact our service directly for support and urgent advice.

Please be aware that we would not be able to processes a referral to Children's and Family Mental Health services (CAMHS) over the phone. You will have to speak to your GP or School in the first instance who can make a professional referral via BeeU Access Team. We will be able however to speak to the right team on your behalf if you feel as you are in crisis.

What is a crisis?

When you feel hopeless and cannot see a way out of your situation with dark thoughts not wanting to be alive or significantly hurting yourself.

Some useful resources for you to use when you feel you are in crisis:

Calm Harm Resources available to support with self harming behaviour for people aged 13+

Shout Crisis text line If you are struggling with suicidal thoughts and keeping yourself safe, text shout to 85258 and someone will call you back

Papyrus Support for young people at risk of suicide. Available 10am-10pm Mon-Fri, 2pm-10pm weekends and Bank holidays: 0800 068 4141

Getting involved and giving feedback

If you have experience of using our services or care for someone who does, you can become involved in the Trust's work, have your voice heard and take part in projects and activities.

Using your experience of our services, enthusiasm and ideas for potential improvement, can bring a whole new point of view to the planning and delivery of those services. Also, this may give you a better experience of services which contributes to your own health and wellbeing as well as improving services for all.

The following are some examples of involvement:

Sharing experience of services at forums to feed back to managers

Taking part in focus groups or workshops to influence service design and development

Involvement in the recruitment and selection of staff

Helping to improve the effectiveness of staff training

Taking part in research and audit

Take part in our Mystery Shopper programme

Be included on a mailing list (armchair consultation) to give your views on information leaflets, policies and other consultations

Travel expenses can be claimed and for some activities, an involvement fee is offered. More information about the payment policy is available on request
To register your interest in Involvement please complete the online form.

Giving your feedback

We want your feedback, tell us what you think!

Young people, family and carers we need your help to improve BeeU!

Your feedback helps to make sure our service is the best it can be. Please let us know what you think and give us your ideas about how we can improve.

The survey only takes 5 minutes. Follow the link to the BeeU feedback survey.

Severn Fields Health Village
Sundorne Road
Shrewsbury
SY1 4RQ

Langley School
Duce Drive
Dawley
Telford
TF4 3JS

0300 124 0093 (option 2)

Contact the Access Team 0808 196 4501

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Bee U is the emotional health and wellbeing service for people, up to the age of 25, living in Shropshire and Telford & Wrekin