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Celebration weeks are an opportunity to celebrate each swimmer's progress. Whether it's leveling up, highlighting an achieved skill-set within a level or encouraging positive behavior, each swimmer is recognized for their achievements.

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Be the first to know! Subscribe to our YouTube Channel

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Be the first to know! Subscribe to our YouTube Channel

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Coach Mark Fenton is an award-winning swim instructor, who is passionate about sharing the love of the water, and he is posting new videos every month. Subscribe to our channel to be notified when the next video is released!

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How do I see my upcoming schedule, my purchases  or book lessons in the portal?

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How do I see my upcoming schedule, my purchases  or book lessons in the portal?

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Here you'll find all of the tips you need to guide you through the online portal, which is accessible even when our office is closed. You'll have access to anything relating to your journey with us: schedules, transactions, swim pass information, etc.

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View the step-by-step guide on how to book swim lessons and lifeguards for private pool parties. It provides pictures on how to view your upcoming schedule, purchases, etc. You can also purchase swim passes for swim classes or lifeguard events on the online store in the portal.

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Once your lessons have been booked for the upcoming swim season, check out this video for more details!

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If an appointment is canceled within 24 hours of the scheduled session, it will be reflected as if the session took place, and unfortunately, the pass cannot be used for a future appointment.

Our coaches rely on having their schedules set at least 24 hours in advance, and any last-minute changes can directly impact their income. To support our dedicated and awesome coaches, they are paid for sessions canceled within 24 hours of the scheduled time. Thank you for your understanding!

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Call our Main Line at 954-247-1219 and select your coach's extension

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My swim coach isn't here yet, what should I do?

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My swim coach isn't here yet, what should I do?

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Our coaches are given a sufficient amount of travel time between locations; however, there are factors that are out of our control. Your coach could be waiting at your community gate, stuck in traffic/construction or slightly delayed due to inclement weather.

Feel free to reach out to your swim coach directly. Thank you for your patience as they navigate through the unforeseen challenges.

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When your coach is on vacation, schedule a substitute coach.

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When your coach is on vacation, schedule a substitute coach.

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There may be weeks in your upcoming schedule where your swim coach is on vacation or you may already have a substitute coach in place. Check your upcoming schedule in the portal!

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Log-in to the Client Web Portal to find all the details you need:

-Submit Requests for Make-up Lessons

-View Upcoming Schedule & Attendance History

-Swim Passes (how many you have used and have left)

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How do I sync my swim calendar with my phone?

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How do I sync my swim calendar with my phone?

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For Google integration, login to the Client Web Portal.

(A) Click "My Profile".

(B) Next to Google calendar integration, tap Connect.

(C) Follow the prompts

For Apple integration, login through the Achieve App.

(A) On the Profile Menu, tap "Settings".

(B) Under Calendar Synchronization, set Apple Calendar to ON.

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Download & log-in to the Achieve App | Google Play 

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Download & log-in to the Achieve App | Google Play 

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Download the app for faster access to your swim schedule and online scheduler

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Download & Log-in to the Achieve App | Apple Store

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Download & Log-in to the Achieve App | Apple Store

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Download the app for faster access to your swim schedule and online scheduler

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My gym changed providers and Wellness Living/Achieve would not assist with deletion of client profiles so personal information, credit card data, etc. remains on their site. Avoid this company. They will argue they don't control the data as they outsource all their billing to a third party. Another reason to avoid!

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‎Use the WellnessLiving Achieve Client App to find and book services at your studio. Collect Reward Points and redeem them for prizes. Update your account and make purchases right from your phone. Receive reminder and change notifications regarding upcoming classes and prebooked appointments. We mak...

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Pool Temperature is important to monitor, especially for young swimmers, between the months of October and April in the South Florida region. Watch this video to find out more about pool temperature.