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What did we learn

·       The Sales Process

The 7 Steps involved as well as AIDA, MADDEN, BANT approaches

·       Workplace Tasks

WPT1 - Company Profile – What we are and what we do.

WPT2 – Customer Needs and Wants – Understanding potential prospects better.

WPT3 – Sales process – The 7 steps we take when looking for new customers.

WPT4 – Lead qualification – Categorising leads based on specific criteria.

WPT5 – Elevator pitch – The ability to secure a 2nd interaction based on a 30 seconds pitch

·       Assignment - Group Project – How to work to a deadline and how to work effectively in a group with the added issues of doing so online and while juggling work and family life also.

·       We have learned theoretical approaches to situations we regularly find ourselves in day to day.

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-A better understanding of the sales process and the 7 steps involved
-A better understanding of how to profile customers from Alison Edgars book, different colours etc...
-Understanding of the AIDA model and the steps customers goes through before making a purchase
-How to divide up a project or task into different sections as per group assignment i.e evenly splitting work load
-Better understanding of processes within our own company's as we complete WPT's
-Balancing Assignments with work

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-Putting sales process into effect in daily work
-Better Ability to place customers into colour bracket in order to prospect them properly
-Do your work to the best of your ability and help others with their tasks so nobody falls behind
-Ability to home in on aspects of sales process that you may not have done much

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·       I wish to improve different areas like closing a sale quicker and more satisfactorily to both me and the customer.

·       Go back to our companies with recommendations based on my learnings from each module.

·       Prospect more to gain new customers – every no answer is a step closer to a yes answer.

·       Use AIDA, BANT and MADDEN models to qualify leads.

·       Apply what we’ve learned from Alison Edgar book on personality types

·       Understand the customers pain point

·       Get to know our unique selling point – sales based data like Nielsen can help here hugely.

·       Get better at handling objections and no answers and responding with more customer focused solutions,

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·       I now have a better understanding of the sales process and the 7 steps involved in identifying new sales customers.

·       I have a better understanding of how to profile customers from reading Alison Edgars book including different personality types including my own.

·       I understand the AIDA model and the steps customers goes through before making a purchase

·       How to divide up a project or task into different sections as per group assignment i.e evenly splitting work load. The ability to work in a group is invaluable considering so much work is now considered collaborative.

·       I now have a better understanding of processes within our own company's as we complete WPT's

·        Balancing Assignments with work – Getting the balance correct is key to making home life, work life and study work effectively.

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You should reflect on your learning experience during the Sales Fundamentals Module using the What, What for, What now Model.

WHAT?

This relates to your own experience of the Sales Fundamentals Module. Each person works in Groups, capturing their own thoughts and the thoughts of the Group.

SO WHAT?

The purpose of the second phase is to focus on the impact of Sales Fundamentals after the Module is completed. You might want to supplement your own knowledge and thoughts with other people’s ideas, references, and theories.

NOW WHAT?

The third phase is about moving forward: You will work on possible courses of action for the future