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Chelsea is playing soccer to cool off after a fight with his friend, Chuck.

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Chuck is setting up his chessboard to distract himself from the fight he and Chelsea had, because chess is his favorite game.

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Chelsea decides to call Chuck because he doesn't want there to be an awkward tension between them at school. However, Chuck has typed up a Google doc with reasons as to why he felt disrespected when they disagreed. He intends on using this as he talks to Chuck, and has written in large text at the top, bolded, "BE DIRECT!" ((HARD Direct))

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Chuck picks up his phone and puts down what he's doing because he wants to make sure he is giving Chelsea his attention because he intends to apologize for his actions but his feelings are still hurt. He will confront Chelsea but will not allow his temporary feelings to get the best of him. He moves to a quiet space and pulls out a second phone to write notes on so he knows what to do differently next time. (ACTIVE LISTENING)

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Chelsea begins to talk to Chuck, explaining firstly that he would like to apologize. However, he then explains that he felt hurt by Chuck's actions when they disagreed, using the notes he wrote down. Specifically, he does not go word-for-word from his Google doc, because that is not how he feels in the moment anymore, and because he wants to be genuine with Chuck. He decides that it may be better to speak to Chuck in person to be able to fully express his feelings without technology. (HARD Honest)

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Chuck thoughtfully responds to Chelsea's initial message and responds accordingly. He then explains his reasons for acting the way he did, even if they are not positive (he apologizes for the things he did wrong but backs up what he thought to be right). He took notes on what Chelsea thought was disrespectful stayed quiet and didn't interrupt him while he spoke. He chose his words carefully, and agreed meeting in person is a better exchange of emotions. They decide on a coffee shop! (HARD Respect)

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Chelsea grabs a fantastic table with a great view. He arrives a little early to clear his mind. Once Chuck arrives at the table, Chelsea takes Chuck's hand and looks him in the eyes and firstly says that he is sorry. Then, he explains what he did wrong specifically, and then goes in-depth on why it is a poor decision. He doesn't make any excuses and explains the steps he will take to make sure he doesn't hurt Chuck's feelings again. He slides Chuck a coffee, his favorite! (Apologizing Strategy)

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8 (Active Listening Strategies, Apologizing Strategies)

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8 (Active Listening Strategies, Apologizing Strategies)

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Instead of inserting how Chuck felt during the ordeal, Chuck decides to take a deep breath and calm down to accept Chelsea's apology. He realizes that avoiding escalating tensions is a great problem-solving strategy and useful for finding a happy medium. He also realizes that we can all have biased definitions of 'fair' and understands that Chelsea's point of view is different from his. He simply accepts Chelsea's apology and decides to insert his own. He uses his genuine feelings in the moment instead of writing them down, which leads to less preparedness and more stammering, but an overall more accurate portrayal of Chuck's emotions at that time. Additionally, Chelsea makes sure to be quiet and look at Chuck the entire time he is talking to make sure Chuck feels heard and so Chuck knows she is not distracted. (Active Listening Strategies, Apologizing Strategies)

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9 (Compromising and Collaborating (2 Conflict Resolution Strategies), HARD Appropriate)

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9 (Compromising and Collaborating (2 Conflict Resolution Strategies), HARD Appropriate)

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Chelsea properly responds to Chuck, making sure to avoid buzzwords which could just confuse the both of them. Ultimately, Chelsea denies any premature thoughts that the argument was 'silly' and treats it as an actual conflict with a resolution. She mainly explains how she will communicate and collaborate with Chuck to make sure he does not feel as if they need to fight again. Specifically, Chelsea asks Chuck to compromise with her, asking him to express his emotions at the moment in an appropriate manner so that the conflict can be avoided at that time rather than the conflict occurring and there needs to be a solution after. However, Chuck points out how he may have a hard time always doing so in a public situation. Chelsea explains that she is willing to compromise with Chuck so he can text her when they are in public and there is a conflict so as not to embarrass either of them. (Compromising and Collaborating (2 Conflict Resolution Strategies), HARD Appropriate)