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Healthcare Assistants - What Soft Skills Do You Need

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Healthcare Assistants - What Soft Skills Do You Need

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10 Minutes

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Healthcare Assistants -  What Soft Skills Do You Need

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Visit BBC News for up-to-the-minute news, breaking news, video, audio and feature stories. BBC News provides trusted World and UK news as well as local and regional perspectives. Also entertainment, business, science, technology and health news.

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Health | Latest News & Updates | BBC News

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Get all the latest news, live updates and content about Health from across the BBC.

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PowerPoint driven resource that randomly selects plenary questions to check learning has taken place.

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Suggestion: Use the dictionary when learners do not understand vocabulary; reminding them that dictionaries have an important use in English.

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Cambridge Dictionary | English Dictionary, Translations & Thesaurus

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The most popular dictionary and thesaurus for learners of English. Meanings and definitions of words with pronunciations and translations.

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Literacy resource that explains English grammar

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Literacy resource that explains English grammar

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Literacy resource that explains key punctuation.

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Key word starter activity.

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Suggestion: Play clip to the learners then ask them what level of physical and emotional support does the patient in plaster need.

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Breaking Point: The Crisis in Britain’s Hospitals – BBC Newsnight (10 minutes)

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Breaking Point: The Crisis in Britain’s Hospitals – BBC Newsnight (10 minutes)

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Nick Blakemore documents life at the Queen Elizabeth Hospital Birmingham over a four-day period.

Newsnight is the BBC's flagship news and current affairs TV programme - with analysis, debate, exclusives, and robust interviews.

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Breaking Point: The Crisis in Britain’s Hospitals – BBC Newsnight

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Person Centred Care Planning (4 minutes)

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Person Centred Care Planning (4 minutes)

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Creative Connection worked with the the Royal College of General Practitioners to create this animation that explains the benefits of Person Centered Care Planning to both GP's and patients. The central message is that while setting up a new system requires work in the short term, in the long term both their lives will be easier, more rewarding, more manageable and ultimately, healthier

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Person Centered Care Planning | RCGP | Creative Connection

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Coping with a Long-Term Condition: The Care Plan (5 minutes)

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Coping with a Long-Term Condition: The Care Plan (5 minutes)

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Community matron Cath Gilpin explains how a care plan helps patients take control of their condition by setting out goals that cater to their individual needs.

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Coping with a long-term condition: the care plan | NHS

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Evacuation Exercise at the Hillingdon Hospital (4 minutes) 

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Evacuation Exercise at the Hillingdon Hospital (4 minutes) 

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Short film highlighting the procedures for evacuating patients from hospital

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The Hillingdon Hospitals NHS Foundation Trust

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Suggestion: Task learners with noting the various aspects of health & safety law and equality law mentioned in the clip.

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Suggestion: Task learners to produce a song/rap relating to risk and safety.

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Will Smith - Fresh Prince Of Bel-Air (Karaoke)

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Starter Activity: Suggest getting the learners to work in pairs; each taking it turns to find a word whilst the other encourages them. Prizes/stickerscould motivate them further.

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Suggestion: Learners are tasked with listing the type of physical care and emotional  care for a person in the scenario

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Suggestion: Task learners with walking around the campus identifying the various potential risk to health ans safety.

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You are a carer and have just entered this care home, identify the risk to yourself, clients and colleagues.

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Suggestion: Print off the PowerPoint. Working in pairs provide the learners with a case study, tasking them to answer the questions.

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Suggestion: Stretch and challenge the more quiet learners to engage in a topical debate current in the news; highlighting the importance of keeping informed on social issues.

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Silent debate instructions and example.

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NHS Choices: Personal Hygiene and Washing: Advice for Carer.

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NHS Choices: Personal Hygiene and Washing: Advice for Carer.

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Keeping yourself or someone you care for clean is essential. Poor hygiene can cause discomfort, skin complaints and infections, and can lower self-esteem.

Staying clean: the basics

To keep someone clean, make sure they:

wash their hands after going to the toilet

wash their genitals and bottom area every day

wash their face every day

have a bath or shower at least twice a week

brush their teeth twice a day

Regular dental checks are also important. Find out more about dental treatment for people with special needs.

How to help someone with washing and bathing

For most people, washing is a very private activity. If you're helping someone wash or have a bath, be sensitive and try to maintain their dignity.

To make bathing and washing as appealing and comfortable as possible:

use pleasant-smelling shampoo, bubble bath or soap

play music they like and are familiar with

if the person you're washing is confused, explain what's happening as you go along

be sensitive to their mood

If you're caring for someone who won't wash, try getting them involved with activities that are followed by showers, such as swimming. It may help if they see other people showering.

Maintaining their dignity

Be aware of the emotional state of the person you care for when you're helping them wash. For example, some people are anxious about deep bath water. Bathroom and shower adaptations, such as seats or recliners, can reduce anxiety. Reassure the person that you won't let them get hurt.

Overhead showers can be frightening to some people. If you have no bath, or there's a good reason for showering rather bathing, use a handheld shower.

Ask the person how they would prefer to be helped and allow them as much independence as you think is safe.

If they had a routine before you began caring for them, find out what it was and stick to it as much as you can. Find out which shampoo, shower gel or soap they prefer to make the experience more familiar to them.

Many people become self-conscious when undressed in front of others. Be sensitive to the situation and approach it in the way you think is best.

The person you care for may feel isolated if you leave them alone - bring clothes and towels with you so you don't have to leave the bathroom if they don't want you to.

Safety tips

If you or the person you're looking after has limited mobility or problems balancing, make sure:

the floor is not slippery - dry it if necessary

the room is a comfortable temperature

the water is comfortably warm - older people particularly feel the cold, so bear this in mind when adjusting the temperature

the locks are removed from the door - you or the person you care for may want privacy, but other people may need access in an emergency

If you're caring for someone, make sure to protect your own safety - for example, by getting advice on helping someone get in and out of the bath. See more on moving and handling.

Giving a bed bath

If the person you care for cannot move or has extremely limited mobility, you may need to give them a bed bath. Be extra careful when you move or handle them.

Specialist disposable baths are available for people who need to be fully in the water.

Getting help with hygiene

If you're finding it difficult to cope with washing or general hygiene, contact your local authority or a local carers' organisation, or call the Carers Direct helpline on 0300 123 1053.

Alzheimer's Society has more tips on helping someone to wash.

Continence services

As many as 1 in 3 people have difficulty controlling their flow of urine. And while someone may not have a problem controlling their bowel or bladder, a mobility problem can make it difficult to get to the toilet in time.

Continence problems can cause skin irritation and infection, as well as embarrassment and loss of confidence.

Your GP can advise you on NHS services that can help. They can provide support, advice and information, and may refer you to continence advisers or specialists, occupational therapists, physiotherapists and dietitians.

A continence adviser may be able to provide many small items and other equipment that can help with continence, including:

plastic or PVC covers to protect beds

disposable or washable continence pads

waterproof pants

Your social services department should be able to provide small aids and adaptations for the home, including:

hand rails

commodes

raised toilet seats

You can also buy continence equipment directly. The Bladder & Bowel Community has a directory of incontinence products.

Laundry services

Some social services departments provide a laundry service for people who have incontinence or bowel and bladder problems. In addition, some local authorities provide laundry services for people who find it difficult to manage their laundry.

Ask your social services department if they provide this service. Your local council will usually carry out a needs assessment to work out what the best service is for you.

Some councils make a small charge for their laundry service, or only launder large items such as bedding.

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How to help someone you care for keep clean

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Keeping yourself or someone you care for clean is essential. Poor hygiene can cause discomfort, skin complaints and infections, and can lower self-esteem. To keep someone clean, make sure they: wash their hands after going to the toilet wash their genitals and bottom area every day wash their face every day have a bath or shower at least twice a week brush their teeth twice a day Regular dental checks are also important.

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No results found for

You could try:

checking your spelling

searching again using other words

looking for the topic in our Health A to Z

If you need medical help now and you're not sure what to do, go to 111.nhs.uk or call 111

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You could try: checking your spelling searching again using other words looking for the topic in our Health A to Z If you need medical help now and you're not sure what to do, go to 111.nhs.uk or call 111

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Health and Safety Executive: Health and Social Care

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Health and Safety Executive: Health and Social Care

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Guidance and advice on hazards facing health and social services such as musculoskeletal disorders, stress, violence and slips and trips.

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An introduction to the Equality Act 2010

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Social Care Institute for Excellence (SCIE)

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Care Act 2014 support for local authorities and care providers from SCIE

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HSC Services - Stretch and Challenge Task

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HSC Services - Stretch and Challenge Task

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MU 1.1 Provision and Role Assignment brief

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PowerPoint to support the understanding of the assessment