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Face-to-face teams contain close physical proximity, breadth and depth of physical cues, and also frequency of interactions.

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Employees or followers need to be aware of their emotions. When followers are stressed, they tend to misread other people and sending confusing nonverbal signals which may lead to bad or unhealthy working behaviors and miscommunication.

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Controlling Emotions: A Lesson from Angry Birds

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B) Pay attention and concentrate on nonverbal signals

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B) Pay attention and concentrate on nonverbal signals

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Nonverbal signals such as eye contact, facial expressions, body movement, and body language are able to enhance effective communication as it expresses what the leader really meant and navigate situations.

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Followers should hear the intonations in the leader’s voice, which tells the emotion and feelings of the leader who are trying to communicate. It helps to build a stronger and deeper connection between the leader and follower.

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                                                                                                                            FOLLOWERS

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                                                                                                                            FOLLOWERS

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                                                                                                       LEADERS

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                                                                                                       LEADERS

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There is one factor that limits new opportunities and ideas which is the rigidity of a closed mind. A leader should be willing to seek for opinions and ideas and understand the employees’ mind.

Example: If Audrey is the leader in our team, but with a closed mind; she does not like to consider ideas that are different from hers. Other members feel dissatisfied as their opinions and ideas are useless and it is not challenging. Therefore, the team has not been performing well in their assignment and gets low results. (Myatt, 2012)

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Fred Nietzsche writes "We criticize a thinker more sharply when he presents us with a displeasing proposition; and yet it would be more reasonable to do this when his proposition pleases us."

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Leaders should communication with clarity. Employees need to hear something simple and concise, leaders’ words should not contain the superfluous.

Example: If Sebastian is our group leader, his words are always full of the superfluous. Other members feel dissatisfied and without knowing the critical points of our assignment. Without clarity and being specific, team members may get confused and submitting a poor result

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How to be an effective speaker: BE SPECIFIC!

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http://www.engvid.com/ Is your opinion "never" taken seriously? Do people "always" question what you say? This lesson is for you! I will teach you how to eliminate the five words that stop you from being an effective speaker. Learn what to say instead, so that you can be just as confident as a native English speaker.

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Leaders should open up to employees with trust and communicate effectively. Employees will feel the leader is worthy of their trust, they will take risks and invest time to follow and listen to the leader.

Example: Wendy did not tell any progress, tasks, and remained silent of anything related to assignments, members feel dissatisfied as they think Wendy is seeing them as useless in the group and thus, leading to communication barriers and poor job performance.

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Nothing significant happens without trust and leaders do 5 things that allow them to build and maintain trust!

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Beth, Miller. (2012) 7 Team types that make business possible. Available at: http://www.business2community.com/strategy/7-team-types-that-make-business-possible-0177106#epMJhcbJB7CSeMBl.97 (Accessed on: 4December 2015)

Chuck, Blakeman (2014). Why self-managed teams are the future of business. Available at: http://www.inc.com/chuck-blakeman/why-self-managed-teams-are-the-future-of-business.html (Accessed on: 4 December 2015)

Eric, Gill (2014). What is Laissez-Faire Leadership? How Autonomy Can Drive Success? Available at: http://online.stu.edu/laissez-faire-leadership/ (Accessed on: 4 December 2015)

Shikha Gera (2013) Virtual teams versus Face to face teams: A review of literature. IOSR Journal of Business and Management Volume 11, Issue 2 (2013). Academia [Online]. Available at: https://www.academia.edu/4858172/Virtual_teams_versus_face_to_face_teams_A_review_of_literature [Accessed on: 4 December 2015]
John, Ryan (2009). The three fundamentals of effective leadership. Available at: http://www.forbes.com/2009/04/29/vision-communication-judgment-leadership-managing-ccl.html (Accessed on: 4 December 2015)
Kendra, Cherry (2014). What is Autocratic leadership. Available at: http://psychology.about.com/od/leadership/f/autocratic-leadership.htm (Accessed on: 4 December 2015)
Lawrence Robinson, Jeanne Segal, Ph. D., and Melinda Smith, M.A (2015). Effective communication. Available at: http://www.helpguide.org/articles/relationships/effective-communication.htm (Accessed on: 4 December 2015)

Mike, Myatt (2012). 10 Communication secrets of great leaders. Available at: http://www.forbes.com/sites/mikemyatt/2012/04/04/10-communication-secrets-of-great-leaders/2/ (Accessed on: 4 December 2015)

Peter, Economy (2013). 7 traits of highly effective leaders. Available at: http://www.inc.com/peter-economy/7-traits-highly-effective-leaders.html [Accessed on: 4 December 2015]

Ronald E Riggio (2013). Characteristics of good team members. Available at: https://www.psychologytoday.com/blog/cutting-edge-leadership/201301/characteristics-good-work-team-members (Accessed on: 4 December 2015)

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QUESTION (7)                                                                                            REFERENCE LIST & APPENDIX

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QUESTION (7)                                                                                            REFERENCE LIST & APPENDIX

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Michael Jordan once said, “Talent wins games, but teamwork and intelligence wins championships.” From being good friends outside the classroom to being good teammates in every assignment, we have been motivated and being engaged in different tasks, trying our best to collaborate well in any circumstances. Our team adopts face-to-face interaction with close proximity between members to enhance in our communication skills and do a great job in assignments, and different personalities of us helped each other and tighten our bonds. Moreover, a good leader and great teammates has obtained productive results and working towards a common goal. Lastly, the work team and ways to produce effective communication that we have adopted made a huge contribution towards our team’s success.

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QUESTION (6)                                                                                                           CONCLUSION

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QUESTION (6)                                                                                                           CONCLUSION

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An effective leader is an individual who leads and other people are willing to follow. Indeed, communication is one of the most important elements that leads the whole team and becomes an effective leader. (Ryan, 2009)

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QUESTION (5)     
Recommend practical interpersonal communication for leaders and followers in terms of effective leadership

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QUESTION (5)     
Recommend practical interpersonal communication for leaders and followers in terms of effective leadership

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Cross functional team is a group of individuals with different competent abilities working towards a common goal. (Miller, 2012)

For example, Audrey from our team is good in art and design. She is taking the responsibility in designing the platform for showing our assignment. Sebastian and Kar Qing are more competent in language and thus, taking the role of researcher. Lastly, Wendy is also competent in language, so accepting role as an editor for all information researched.

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Cross Functional Teams in Project Management Imagine

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Cross Functional Teams in Project Management Imagine a strategic plan by the CEO of a car manufacturer to come up with an answer to a new product introduced by his competitor. The competitor has built a new car that runs on electric batteries.

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A self-managed work team is a team with no manager, and team members are responsible and accountable for all tasks. (Blakeman, 2014)

For example, our team has a division of specific roles and responsibilities for all members. Audrey is the designer, Sebastian and Kar Qing are the researchers, and Wendy is the editor. Moreover, all members manage itself through planning and scheduling work, making decisions, taking actions and solving of problems, delegation of tasks, and collective control over the pace of work.

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QUESTION (4)                                                        Propose the suitable types of work teams in the related working environment

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QUESTION (4)                                                        Propose the suitable types of work teams in the related working environment

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Laissez-faire leaders give their team members a lot of freedom in how they do their work, and how they set their deadlines. They provide support with resources and advice if needed, but otherwise they don't get involved. (Gill, 2014)

Example: Laissez-faire leadership style allows all team members to work coordinately with no guidance and supervision from the leader. This leadership style is not encouraged in our team, as there are members who are lazy and have no motivation in completing upon their tasks.

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In an autocratic leadership style, the person in charge has total authority and control over decision making. Autocratic leaders make decisions without consulting their team members, even if their input would be useful.

Example: In our team, everyone’s opinions and participation are required. Autocratic leadership style is not encouraged in our team. Members may feel dissatisfied with what have been given to them and not considering their decisions, and thus, leading to a decreased productivity. (Cherry, 2014)

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The democratic leadership style is an open and collegial style of running a team. Ideas move freely amongst the group and are discussed openly. As a result, team members tend to have high job satisfaction productivity. (Johannsen, 2014)

Example: Our team adopt democratic leadership style as our main way of leading this team. Our team allows everyone to discuss freely and provide opinions in assignments. All team members are all willing to participate and provide suggestions and answers towards every assignment question.

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QUESTION (3)                                                                       SUGGEST THE TYPE OF LEADERSHIP STYLES

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QUESTION (3)                                                                       SUGGEST THE TYPE OF LEADERSHIP STYLES

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Teamwork is socializing with people and communicates tasks with each other. A good team member needs to be skillful, tactful, and a good communicator.

Example: In our team, all of us contain good communication skills. Our team has not encountered any conflicts during the process, all members in the team are good communicators and we do well to avoid misunderstandings.

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A good team member is up front. A good team member is someone who is willing to share any news and straightforward.

Example: Sebastian is someone who is willing to share any news, such as ideas, the current progress of other groups, some reminders of what the teacher has taught us and also some basic knowledge from him. He is willing to contribute and concentrate in all assignments.

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The good team member can be counted on. Other group members fully trust him/her.

Example: Wendy is always the member in our team who gives instructions and requirements of assignments, guiding other members for corrections and improvements; she is someone who is responsible and other members have absolute trust in her.

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A positive, “can do” attitude is critical for the good team member.

Example: Audrey’s attitude in our team is always “we can do it”, everything will be fine after we have submitted our assignment. In every team, there should be a member who is willing to stay positive and encourages the others.

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VA Channel 2,465 views HONEST & STRAIGHTFORWARD

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A good team member does his or her fair share of work. Members are willing to take over works to avoid other members being too stressful.

EXAMPLE:

Kar Qing is someone who is willing to share the workload in our team. He will always enquire for more tasks in our group through phone application, and he was willing to share the workload when one of our members was in difficulty of settling too many tasks.

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This video is about SHARE THE LOAD BY KAR QING

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QUESTION (2)                                                                                              LIST THE TRAITS OF GOOD TEAM PLAYER

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QUESTION (2)                                                                                              LIST THE TRAITS OF GOOD TEAM PLAYER

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Other than discussing all information that our team members have collected, our team leader delegate tasks and arrange meetings to guide each member. For example, our team will have meetings every Friday to discuss upon the current progress of all assignments and advice on the weakness.

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Miguel del Aguila PACIFIC SERENADE Sax-Pno

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Precise communication for discussing the context and progress of our current assignment has been done after visiting the National Museum within our group through verbal and also technology applications.

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Group assignment is never a solo effort. Different members have their own value and strengths, all members collaborate well to succeed and helping each other to identify complacency and do a great job.

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Virtual teams are more complex in terms of communication and interaction as members will cross boundaries that are related to distance and time.

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During our trip to the National Museum, all members in our team are preferred to adopt face-to-face interactions. In our opinion, better communication and interactions are required while fostering stronger bonds between each other.

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QUESTION (1) Contrast virtual and face-to-face teams

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QUESTION (1) Contrast virtual and face-to-face teams

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VIRTUAL TEAMS

FACE-TO-FACE TEAMS

Members of virtual teams are not physically interacted

Face-to-face teams are maintained as the traditional way of communicating and information exchange.

Members rely on the host of technologies such as emails, video conferencing, telephones, and more software applications.

Members work in close proximity at the same place with face-to-face interactions.

(Gera, 2013)

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PEOPLE AND ORGANIZATION INTEGRATED GROUP ASSIGNMENT

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PEOPLE AND ORGANIZATION INTEGRATED GROUP ASSIGNMENT

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TUTORIAL 2

Module code : HRM30105 People and organisation

Title of assignment : Integrated assignment "Preserving Heritage "