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Be an expert in your area.  Know what is needed to be successful and take ownership.

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To our clients, we are one team.  Be an ambassador, represent the team and communicate with colleagues when required. 

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To our clients, we are one team.  Be an ambassador, represent the team and communicate with colleagues when required. 

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Lead from the front, be professional, visible and most of all encourage your teams to progress personally and professionally 

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Lead from the front, be professional, visible and most of all encourage your teams to progress personally and professionally 

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Take an interest in the work of the faculties (colleges) and promote their work to external partners.

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Be an ambassador for the University wherever you go.

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Be an ambassador for the University wherever you go.

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Keep up with your professional development, take an interest in how your role is performed in other institutions and businesses.

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Always make time for people, coach your teams well and help them to help themselves.

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Make good decisions and stand by them, avoid shirking responsibility and nurturing a blame culture

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Take an interest in the work of all our colleagues and teams. Where can you help? 

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Take an interest in the work of all our colleagues and teams. Where can you help? 

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Do not be afraid to make decisions. Learn from experience, every situation is never completely the same. 

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Do not be afraid to make decisions. Learn from experience, every situation is never completely the same. 

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Treat everyone with respect and politeness. Look for colleagues to enjoy work and offer advice, help and guidance. 

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Treat everyone with respect and politeness. Look for colleagues to enjoy work and offer advice, help and guidance. 

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Make time for others and listen to their ideas.  Coaching has a valuable place in the workplace but needs to come from the top

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Make time for others and listen to their ideas.  Coaching has a valuable place in the workplace but needs to come from the top

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Give managers the power to make decisions and support them. 

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Give managers the power to make decisions and support them. 

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have regular dialogue with others in the department

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have regular dialogue with others in the department

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Management to create opportunities for staff to engage with planning and evaluation 

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Management to create opportunities for staff to engage with planning and evaluation 

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Recognise that not all decisions will be correct take a reflective approach and share learning both positive and negative 

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Recognise that not all decisions will be correct take a reflective approach and share learning both positive and negative 