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SUBMITTED BY
ISHA NEGI (ROLL NO 11)
NAVNEET KAUR (ROLL NO 16)

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Doing things better than your competitors , charging less for superior products and responding to customers and suppliers in real time all adds up to higher productivity and higher sales that our competitor cannot match. Apple, Walmart are industry leaders because they know how to use information system for this purpose.

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Many business mangers operate in a information fog bank never really having the right information at the right time to make a firm decision instead they rely on forecast and luck which leads to poor outcome thereby raising cost and losing customers. Information system made it possible for managers to use real time data  for decision making

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The mandarin oriental in Manhattan and other high end hotel exemplifies the use of information system and technology to achieve customer intimacy. They use computers to keep track of guest preferences such as  their room temperature, check in time, frequently dialed telephone number and television programs and store these data in a large data repository.

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NEW PRODUCT, SERVICES AND BUSINESS MODELS

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NEW PRODUCT, SERVICES AND BUSINESS MODELS

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information system and technologies are the major enabling tool for fir ms to create new products and services as well as entirely new business models. A business model describe how a company produces, delivers and sells a product or service to create wealth. Apple has prospered from a continuing stream of innovations ,including the iTunes music service, the iPad and the iPhone.

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ROLE OF INFORMATION SYSTEM IN OPERATION MANAGEMENT

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ROLE OF INFORMATION SYSTEM IN OPERATION MANAGEMENT

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OPERATIONAL EXCELLENCE
Businesses continuously seek to improve the efficiency of their operations in order to achieve higher profitability . information system and technologies are some of the most important tools available to managers for achieving higher level of efficiency and productivity in business operations. Walmart, the largest retailer on earth, exemplifies the power of information system coupled with state of the art business practices and supportive management to achieve world-class operational efficiency. in fiscal year 2018 Walmart achieved over $500 billion in sales.

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as newspaper print readership continues to decline in 2017 more than 180 million people read a newspaper online and millions more read from other sites.
most fortune 500 companies now have Facebook pages, twitter accounts and tumbler sites.

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TRANSFORMATION IN WAY OF CONDUCTING BUSINESS

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TRANSFORMATION IN WAY OF CONDUCTING BUSINESS

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Firms are intensively using Information System and making large investment in IT to outperform their competitors and wisely invest their capital.
IT has transformed the way we conduct business. now telephones , emails , teleconferencing have become essential tools of business. today 220 million american shop online in 2017 fedex moved about 16 million packages around 220 countries and territories around the world

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CHANGING GLOBAL SCENARIO
in 2017 American business spent nearly $1 trillion on information a system hardware software and telecommunication equipment. in addition they spent another $124 billion on business and management , consulting and service much of which involved redesigning firms operating in order to take advantage of new technologies. between 1999-2017 private business investment in IT including hardware software and telecom grew from 21 to 23%.

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Information system can be defined technically as a set of interrelated components  that collect ,process, stores and distribute information to support decision making and control in an organization. in addition to supporting decision making coordination and control information system also helps managers and workers analyze problems visualize complex subjects and create new products .