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For Client A, I would explain to him that there are benefits of prototyping. For example, it helps us to firstly Refine Goals,

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Activity 1 (Individual): Client A: ‘I have a tight budget and deadline, so I don’t understand why this extra step is necessary. We already talked about my needs for the site/app. Can’t you just take my ideas and build what I need?’ How would you answer this client that prototyping is important and necessary?

Client B: ‘What do I do with this thing? It’s just a grouping of boxes and lines and certainly does not look like a website/app. I also don’t like the gray. Where’s the color? And I don’t know what ‘lorem ipsum’ means; my site/app should be in English. How would you respond to this client’s comments?

Client C: ‘Ok, I understand the comparison to building a house. What else do you need from me? How do I know what to look at and when?’ ‘So what happens next?’ What would be your response to this client’s comments?

Type out your response to Client A, B and C in your padlet. (Individual work)

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                                                                                                                TUTORIAL 6 (Prototyping)

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                                                                                                                TUTORIAL 6 (Prototyping)

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                                                                                                                TUTORIAL 6 (UX Research) 

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                                                                                                                TUTORIAL 6 (UX Research) 

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Discussion & Sketch of Journey Mapping

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                                                                                                                TUTORIAL 4

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                                                                                                                TUTORIAL 4

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-  Error prevention
- Aesthetic and minimalist design
- Flexibility and efficiency of use
- Consistency and standards
- User control and freedom

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Based on the 10 usability heuristics according to Jakob Nielson, and the article you have read, list out the diagnostic tools and methods you would use to accomplish your task of competitor and current website’s analysis.

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                                                                                                                TUTORIAL 3

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                                                                                                                TUTORIAL 3

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Questionnaire:
1)Tell me more about how you spend a typical day/week.
2) What would an ideal day or week look like? What would you be doing?
3) What’s the hardest part of your occupation?
4) What are your top 4 priorities for this year?
5) What motivates you to do well in life?
6) What’s your educational background?

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Devise questionnaires to get a profile of the users.

Devise a strategy to go about the interviews.

Construct a user persona that represents your primary target audience.

Your persona must include:
Name
A picture

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The target market for our app would be startups, or basically any companies that requires copywriting services.

Jeraldoon.com, being a relatively new company, has many disadvantages as compared to the competition out there. As such, we hope our application will boost his business and get his name out there. They currently deploy Google SEO advertising and by Word-Of-Mouth.

After contacting our client, we realised that as part of his vision and mission, he intends to increase their monthly profit to be able to expand their resources and manpower. By the end of the year, the organisation hopes to be able to buy and set up their own office space as well as having at least 20 employees working in the organisation. They also intend to move up their website listing on Google to be more recognized in the copywriting industry.

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Discuss in your group which target market you would want to build your app for.
Find out their business strategy, and other information that may help you to gather their business goals & visions.

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Identify one app that you use getting information/updating information online that you would not be able to perform on a website.

From this app, list the category, features, what functions do you use and why, what you like about it as compared to other competitors.

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                                                                                                                TUTORIAL 2

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                                                                                                                TUTORIAL 2

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                                                                                                                TUTORIAL 1

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                                                                                                                TUTORIAL 1

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Selected Group Members (Excluding Myself) :
Michael
Zaideen

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Selecting team members for a group (for the purpose of the assignment)

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i) New consumer expectations includes:
- Convenience
- Personalization
-They expect services to be instant or really fast

ii) On-demand economy refers to the economic activity created by technology companies that fulfill consumer demand via the immediate provisioning of goods and services.

iii) Industry that have been disrupted are:
- Food Industry (Deliveroo, UberEats, FoodPanda)
- Laundry
- Cab Booking (Uber, Grab)
- Media Industry (Netflix, Spotify)
- Retail Industry (Zalora, Qoo10, Lazada)

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                                       IVDE TUTORIALS

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                                       IVDE TUTORIALS

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1) What is the term about?
The term tunneling is a tool of persuasion. it is also know as guided persuasion. Tunnels are controlled environments in which users must accept the assumptions, values, and logic inflicted upon them. It guides users through a pre-defined series of steps, to encourage certain behaviors. This increases user's focus and motivation to complete the task, as the distraction of navigation, content and functionality are removed. It also increases the likelihood of task completion. Furthermore, when the enter a tunnel, their level of self-determination is given up, and they have committed to experiencing whatever is ahead. Other than helping users complete tasks, tunnelling also exposes them to information or activities they might not otherwise have seen or engaged in. (promotions etc.) This increases opportunities for persuasion.
2)  History/Background/Author etc.
This term was first used by B.J Fogg, and he considered it as one of his seven tools of persuasion. It was mentioned in his book,  B.J. Fogg, Persuasive Technology – using computers to change what we think and do, Morgan Kaufmann, 2003
3) Examples
Examples of Tunneling would include forms, for example, last,fm. The layout of the sign up form page is drastically different from the main page, as the menu items and links, which would have been distractions, are removed. This tunnels the users towards the goal of signing up.
Another example would be WinRar's software installation page. I personally went through this. During the installation process, as always, any distractions were stripped, and it bombarded the user with promotions, that we otherwise would've ignored if we were not in a tunnel.

4) Web resources
http://ui-patterns.com/patterns/Tunnelling
http://www.uxbooth.com/articles/designing-for-behavioral-change-in-health/

5) Book Resources
B.J. Fogg, Persuasive Technology – using computers to change what we think and do, Morgan Kaufmann, 2003

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Snapchat.

It has the ability to send photos and videos to friends, and they will only be able to view it for a few seconds. It's unique feature is that people are only able to view it for a limited amount of time. The app emphasises on privacy and people enjoy the fun of it.

As compared to instagram, consumers are able passively consume the content and it's much more interactive.

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i) What are the new consumers expectations?
ii) What are is a on-demand economy?
iii) What are the industry that have been disrupted?

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I understand that the process includes definition, research, ideation, design, prototyping, observation and iteration.

Definition is basically defining the project at hand. From there, we begin our research and gather data necessary for our project. We then use the data gathered to generate many possibilities, and from there, we select a few and pursue only the best.

We then create working physical models of our possible solutions to test and validate them. This falls under the Design and Prototyping stages.

Lastly, through observation and iteration, we monitor the performance, usability, accessibility and the success of the product after it's been released. This allows us to gain a better understanding and refine the design in order to get rid of errors and flaws.

https://www.lynda.com/Dreamweaver-tutorials/Understanding-interaction-design-process/82822/97971-4.html

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Understand the interaction design process that you should adopt in embarking on a mobile application project.

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Interaction Design defines the structure and behavior of interactive systems.

Information Architecture looks into the layout, navigation , search systems etc. while Interaction Design deals with aiding user actions in accomplishing what they set out for.

Product Design focuses more into the visuals, interaction, UI and UX design, while Interaction Design focuses on the behavior of individuals using the product.

Visual Design focuses on making sure everything looks appealing to the eye, while Interaction Design focuses on the aiding the interaction between the user and the device.

https://www.lynda.com/Dreamweaver-tutorials/What-interaction-design/82822/97968-4.html
https://ux.stackexchange.com/questions/61306/whats-the-difference-between-information-architecture-and-interaction-design
https://www.quora.com/What-is-the-primary-difference-between-a-product-designer-and-an-interaction-designer
https://uxdict.io/the-differences-interaction-design-vs-visual-design-dae7b454be77

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Define interaction design and describe how it is different from information architecture, product design and visual design.