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Look at the words. These are synonyms of 'request'. Do you know the meaning of all the words? Search the meaning of unfamiliar words using Google and listen to the pronunciation of the words. Now think about some antonyms of 'request' and write in the comment box.

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Look at the following phrases that are used for making polite requests.
Phrase: I was hoping you/I could…

Example:  I was hoping you could work this Friday.

Phrase: I was wondering if you/I could…

Example: I was wondering if I could take an extended lunch break to run some errands.

Phrase: Do you think you/I might be able to..?

Example: Do you think you might be able to help me out with these reports?

Following these phrases and examples, can you make some examples and write in the comment box?

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Watch the video created by BBC Learning English that shows how to make polite requests by using more polite words. Notice the words and phrases that are used for politely requesting someone for something. Using these phrases, could you possibly write some examples in the comment box?

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Make polite requests - 05 - English at Work would like you to watch

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Look at the synonyms and verbs for inviting someone. Is anything unfamiliar to you? Go for a quick web quest and find out the meaning.

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Watch the video and find out the phrases that are used for making polite invitations.

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Following the phrases, could you please write some examples in the comment box?

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Watch the video that shows how we can invite someone in an informal way. Notice the phrases that the speakers use. Now think about the situations when you can invite someone informally.

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Watch the following that shows how we can politely decline invitation. Could you please write some examples in the comment box using the phrases?

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The role play activities will be held in the classroom.

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Look at the following synonyms of 'complain'. Do you know the meaning of all the words? Find out the meaning of the unfamiliar words.

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Watch the following video to know how to complain politely. Notice the strategies and phrases used by the speaker. What are these phrases? Comment in the comment box.

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Learn how to make complaints in our new series of How to programmes. For more programmes to help you learn English visit our website: http://www.bbclearningenglish.com Finn, with Rob's help, shows you how to complain.

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As you have seen that we use different phrases for making requests, offers, invitations and complaints, can you find out some phrases about apologizing politely? Search internet for such phrases and share in the comment box. You can also search and share useful videos that show how to apologize politely.